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Summary of Contents for Moneris Go
- Page 1 Moneris Total Commerce Wix POS Quick Setup Guide (07/2024)
- Page 2 Need help? Web: moneris.com Toll-free: 1-866-319-7450 Record your Moneris merchant ID here:...
- Page 3 Logon to your Wix account ..........................13 Integrate the Go terminal with Wix POS ......................14 Install tablet updates ..............................14 Pair the Go terminal with Wix POS ..........................14 Remove a paired Go terminal ............................14 Reconnect a previously paired Go terminal ......................... 15 Next steps ..............................
- Page 4 Getting started Getting started In this section, we go over everything you need to know to set up your Wix POS system for Moneris Total Commerce. Moneris Total Commerce: Wix POS Quick Setup Guide...
- Page 5 Printer & USB cable Scanner & USB cable 2. If your terminal will communicate with the Moneris host over high-speed Ethernet, review the Moneris IP Readiness Checklist (available at moneris.com/checklist) to ensure that your Ethernet service is ready to support your terminal.
- Page 6 3. Make sure you have the following information: ▪ Your 13-digit Moneris Merchant ID (found in your “Important information” email). If any of the above required elements are missing, please call Moneris Customer Care at 1-866-319-7450. Moneris Total Commerce: Wix POS Quick Setup Guide...
- Page 7 Cash drawer (D): Connect the RJ-12 cable to the RJ-12 port on the printer (5). 3. Plug the tablet’s power adaptor into a power outlet (6). 4. Proceed to the Set up the Moneris Go terminal section on page 6. Moneris Total Commerce: Wix POS Quick Setup Guide...
- Page 8 Set up the Moneris Go terminal Follow the instructions in this section to set up the Moneris Go terminal. Install the receipt paper 1. Place the terminal face-down on a clean, dry, flat surface. 2. Lift the printer latch up to release the printer cover, then pull the cover back to expose the paper compartment.
- Page 9 Recommendations: You must use the exact power adaptor and cables provided by Moneris to work with the Moneris Go terminal and base. Failure to do so may affect the operability of, or cause damage to, the equipment. Always plug the charging cable into the power source last to avoid power surges. Use a power bar equipped with surge protection where possible.
- Page 10 Continue charging the terminal during the rest of the setup procedures. c. Go to the Power on the terminal section below. Power on the terminal Follow the instructions below to power on the Go terminal. 1. Locate the thin rectangular power button on the right side of the terminal.
- Page 11 7. Proceed to the Application setup section below. Application setup To set up Moneris Go quickly, simply respond to the prompts on screen. If you need help, follow the step-by- step instructions below. Note: Merchants must register with the Moneris Go Portal if not already done. Registration Instructions for the Go Portal can be found in the Moneris Go Portal Reference Guide, located at https://www.moneris.com/en/support/moneris-go/moneris-go-portal.
- Page 12 10. Set up an Admin user You are required to set up an Admin user on the Moneris Go terminal. Follow the instructions below to create this Admin user profile. Moneris Total Commerce: Wix POS Quick Setup Guide...
- Page 13 2. In the Paxstore, tap inside the search field at the top of the screen and use the on-screen keyboard to type in “Go Integrated”, then tap the search icon (a magnifying glass) in the bottom right corner of the screen.
- Page 14 1. At the Let’s get payment ready prompt, tap Go. 2. At the language prompt, select the terminal language you wish to use, e.g., tap English. 3. In the next screen, tap the Operational mode drop-down menu and select Cloud.
- Page 15 6. Once done, tap the Continue button. The Welcome screen appears. 7. Click the Let’s Go button. The system syncs and updates settings. When the Checkout screen appears, you are ready to begin using Wix POS. Moneris Total Commerce: Wix POS Quick Setup Guide...
- Page 16 Pair the Go terminal with Wix POS Before you begin, you should have the Moneris Go terminal powered on and connected to Wifi. On the Go terminal, locate the sticker on the side that displays the terminal ID (an 8-digit alphanumeric value beginning with 'A').
- Page 17 Reconnect a previously paired Go terminal If you have already paired a Go terminal to the tablet before and it loses connection, or it gets connected to another POS, you have the option to reconnect that previously paired Go terminal. Follow the instructions below to re-pair a Go terminal.
- Page 18 Next steps Now that you have the WIX POS equipment set up and your Go terminal is ready to process payment, you can begin setting up the Wix application. To get started, visit https://support.wix.com/en/retail-pos-7046310 review their help articles and FAQs.
- Page 19 Merchant support Merchant support At Moneris, help is always here for you 24/7. Moneris Total Commerce: Wix POS Quick Setup Guide...
- Page 20 Field Services provide assistance with your payment terminals. Can’t find what you are looking for? Call Moneris Customer Care (available 24/7) toll-free at 1-866-319-7450. We’ll be happy to help. You can also send us a secure message 24/7 by logging in to Merchant Direct® at moneris.com/mymerchantdirect.
- Page 21 Design are registered trademarks of Wix.com Ltd. All other marks or registered trademarks are the property of their respective owners. © 2024 Moneris Solutions Corporation, 3300 Bloor Street West, Toronto, Ontario, M8X 2X2. All Rights Reserved. This document shall not wholly or in part, in any form or by any means, electronic, mechanical, including photocopying, be reproduced or transmitted without the authorized consent of Moneris Solutions Corporation.
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