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AVer VC520 Pro3 User Manual
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AVer VC520 Pro3 User Manual

AVer VC520 Pro3 User Manual

Video conference system
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VC520 Pro3
Video Conference System
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User Manual

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Summary of Contents for AVer VC520 Pro3

  • Page 1 VC520 Pro3 Video Conference System — — User Manual...
  • Page 2 Warning  Hold the bottom of the camera with both hands to carry the camera. Whether the camera is connected to power or not, do not grab any part of the lens or the lens holder to carry the camera or adjust pan and tilt. ...
  • Page 3 © 2025 AVer Information Inc. All rights reserved. | March 12 2025 All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc. is prohibited. All information or...
  • Page 4 Tel: +886 (2) 2269 8535 Toll-free: +1 (877) 528 7824 Japan Branch Office Vietnam Branch Office アバー・インフォメーション株式会社 Công ty TNHH AVer Information 〒160-0023 日本東京都新宿区西新 (Việt Nam) Tầng 5, 596 Nguyễn Đình Chiểu, P.3, 宿 3-2-26 立花新宿ビル 7 階 Tel: +81 (0) 3 5989 0290 Quận 3, Thành phố...
  • Page 5 Wall Mount Installation ..................18 Get Started ......................21 Make a Video Call ..................... 21 Access the Web Interface ................. 21 AVer IP Finder ....................21 Room Management ..................23 Log In for the First Time ................24 Web Interface....................... 25...
  • Page 6 PTZ Control ...................... 25 Overview of PTZ Control ................25 Save, Load and Clear a Preset ..............26 Add and Delete Available Presets (Presets 10-127) ........26 Setting ....................... 27 Overview of the Floating Live View .............. 30 Tracking Mode ....................31 Video Format ....................
  • Page 7 Overview Package Contents Camera Main Speakerphone Power Adapter & USB 2.0 Type-B to Type-A Cable (5 m) Power Cord 3.5 mm Audio Cable Remote Control Camera-to-Speakerphone Wall Mount (0.9 m) Cable (10 m) Bracket (x2) M4 x 8 mm 1/4"-20 L=7.5 mm Drill Template Screw (x2) Screw (x2)
  • Page 8 Optional Accessories Expansion Expansion Camera-to- Expansion Speakerphone Microphone Speakerphone Speakerphone/ Cable (20 m) Microphone Cable (5 / 10 / 20 m) USB 3.1 Type-B to USB 3.1 Fiber Mini Din 9 to D-SUB9 Mini Din 9 to Mini Type-A Cable (3 m) Extender (10 m) RS-232 Adapter DIN8 RS-232 Adapter...
  • Page 9 Parts Info Camera  1. Status LED 3. Ethernet Port 9. Kensington Lock 2. IR Sensor 4. HDMI Out Port 5. RS-232 In/Out Port 6. USB 3.1 Type B Port 7. VC520 Pro 3 Speakerphone Port (blue) 8. DC Power Jack...
  • Page 10 VC520 Pro 3 Speakerphone  1. Expansion Port (red) 6. VC520 Pro 3 Speakerphone Indicator 2. Phone In Port 7. Control Panel Tap the icons to: 3. Line Out Port Mute, unmute microphone 4. Camera Port (blue) Turn phone in on or off 5.
  • Page 11 LED Indicators Camera  Color Status Solid red Start-up Solid orange Standby Solid blue Video on VC520 Pro 3 Speakerphone  Color Status Solid blue Normal Solid orange Standby Solid red Microphone muted No light Power off  Control Panel Color Status Solid blue...
  • Page 12 In this case, please press camera 1 on your remote again.  SmartFrame ( ): Press for 1 *Not supported for VC520 Pro3  AAA Batteries (required) second to switch the SmartFrame  function among Manual Framing/Auto...
  • Page 13 Connections Device Connection 1. Connect the camera to the power outlet. 2. Connect the camera to the speakerphone with the included compatible cable.
  • Page 14 Connect the camera to the computer/laptop using the included compatible cable. Note:  Use the USB 2.0 cable included in the package.  VC520 Pro3 has the USB 3.1 port which is USB 2.0 compatible. Maximum resolution/fps for USB 2.0 and USB 3.1 ports are shown below. M-JPEG/fps YUV/fps USB 2.0...
  • Page 15 Expansion Speakerphone or Expansion Microphone Connection VC520 Pro3 Speakerphone (firmware version 9800.08 or later) can daisy-chain up to 2 expansion speakerphones or 4 expansion microphones. Note:  When you daisy-chain, the total cable length must be shorter than 40 m. If the total cable length is longer than 20 m, connect the expansion speakerphones to a power source.
  • Page 16 Phone Connection 1. Connect a mobile phone to the VC520 Pro3 speakerphone with the 3.5 mm audio cable. 2. Tap the phone in icon to turn off phone in (solid white light), and tap again to turn on phone in (solid blue light).
  • Page 17 RS-232 Connection Camera RS-232 Port Pin Definition Function Mini DIN9 I/O Type Signal Description PIN # VISCA IN Output Data Terminal Ready Input Data Set Ready Output Transmit Data Input Receiver Data VISCA OUT Output Data Terminal Ready Input Data Set Ready Output Transmit Data Input...
  • Page 18 Computer/Keyboard Controller and Camera Connection Direct Connection If you do not have an AVer RS-232 adapter cable, please refer to the pin connection shown below. Mini DIN9 to DB9 cable Camera controller Camera Camera controller or PC (Mini DIN9) (DB9) 1.
  • Page 19 Use the RS-232 mini DIN9 to mini DIN8 cable (Sold separately. Please purchase from AVer.). You can purchase AVer RS-232 min DIN9 to mini DIN8 adapter cable* to connect with Computer or keyboard/controller. [Notes]  RS-232 mini DIN9 to mini DIN8 cable (PN: 064AOTHERCDC) ...
  • Page 20 RS-232 mini DIN9 to mini DIN8 Cable Pin Definition Mini DIN9 Connect to AVer camera Mini DIN8 (IN) Connect to next camera Connect to camera controller or PC Mini DIN8 (OUT) Mini DIN8 Pin Definition...
  • Page 21 Camera Cascade Connection Direct Connection If you don’t have an AVer RS-232 adaptor cable, please refer to the pin connection shown below for cascading cameras. You can connect up to 7 cameras. Camera 1 Camera 2 (Mini DIN9) (Mini DIN9) 1.
  • Page 22 Connect camera with AVer mini DIN9 to mini DIN8 adapter cable. Connect the mini DIN8 female side to male mini DIN8 Visca cable (Users have to buy it in the market) and then connect AVer mini DIN9 to mini DIN8 adapter cable again to connect to next camera.
  • Page 23 Installation Audio Signal Receive Range The best distance for the speakerphone to receive audio signal is within 7.5ft (2.3 m) in radius. When connecting two or more speakerphones, the distance between the speakerphones must be 9ft (2.7 m).
  • Page 24 Wall Mount Installation 1. Use the drilling paper included in the package to drill holes on the place where you want to mount the camera. 2. Use the screws (not included) to secure the L-mount bracket on the wall.  Screws: For Cement wall: M4 x20mm self-tapping screws (x4) + Plastic conical anchor For Wooden wall: M4 x20mm self-tapping screws (x4)
  • Page 25 3. Then, assemble the L-mount brackets with screws (included in package). Screws: M4 x8mm (x2) 4. After assembling the L-mount brackets, use the screws (not included) to secure the L-mount bracket on the wall.  Screws: For Cement wall: M4 x20mm self-tapping screws (x2) + Plastic conical anchor For Wooden wall: M4 x20mm self-tapping screws (x2)
  • Page 26 5. Pass the cables through the hole on the L-mount brackets and connect the cables to the according connection ports. 6. Use the remaining screws (included in package) to secure the camera on the L-mount brackets. 1/4”-20 L=7.5mm (x2) Screws:...
  • Page 27 Get Started Make a Video Call The VC520 Pro3 is a plug-n-play device. Open your video conferencing software and select the VC520 Pro3 for Audio and Video. Access the Web Interface To access the web interface of your device, you can use any of the following software to find its IP address: ...
  • Page 28 To access the web interface: 1. Download and install AVer IP Finder to your computer from AVer Download Center (https://www.aver.com/download-center) and launch the software. 2. Click Search to see available devices on the same local area network (LAN). Note: ...
  • Page 29 Room Management To access the web interface: 1. Download and install Room Management (formerly PTZApp 2) to your computer from AVer Download Center. (https://www.aver.com/download-center) and launch the software. Note:  Make sure your device is connected to the internet. ...
  • Page 30 Log In for the First Time When you log in for the first time, enter the default password aver4321. You will be prompted to set up a new account and password. The account and password cannot be the same.  Account: Use 1-32 characters.
  • Page 31 Web Interface PTZ Control Overview of PTZ Control 1. Presets 0-9 7. Log Out Log out of your account and close the web 2. Preset Function Buttons interface. Save, load and clear a preset. 8. Live View 3. Add Available Presets There are 10 available presets 0-9 by default.
  • Page 32 Save, Load and Clear a Preset To save a preset: 1. Use the pan, tilt and zoom controls to position your camera. 2. Select Set, then a preset number to save that position. 3. Select Yes when prompted. A thumbnail of your preset will appear. Add and Delete Available Presets (Presets 10-127) There are 10 available presets 0-9 by default.
  • Page 33 Setting Camera Item Description Tracking Mode Select a tracking mode. Refer to <Tracking Mode> for details. Camera Moving Speed Select a camera moving speed. Framing Speed Select a duration before auto frame. Slow: 5 seconds before auto frame.  Middle: 3 seconds before auto frame. ...
  • Page 34 When Save Preset is turned off, you won’t be able to save  presets using the remote control, web interface, hotkeys or VISCA commands. Integration Booster for AVer Turn on to improve compatibility with AVer MT300 Matrix MT300 Tracking Box and reduce latency by lowering bit rate. Image Item...
  • Page 35 Video Frame Rate Select a video frame rate. RS-232 Item Description ADDR Select your settings to set up an RS-232 connection. Baud Rate Protocol VISCA over IP...
  • Page 36 Overview of the Floating Live View  The floating live views opens automatically in the Setting, Video Format, Network and System tabs.  To open the floating live view again after closing, click on the video recorder icon on top of Setting, Video Format, Network and System tabs.
  • Page 37 Tracking Mode Frames manually using the SmartFrame button Manual Frame to frame entire group on screen once. Frames entire group on screen automatically. If Auto Frame no one is in view, the camera will default to preset  The camera auto frames every time a subject enters or leaves the screen.
  • Page 38 Video Format Item Description H.264 Profile Select a profile for streaming live. IP Stream Resolution Select a resolution for streaming over IP. Frame Rate Select a frame rate. Bit Rate Select a bit rate.  To live stream on Facebook, we recommend a bit rate under 4Mbps.
  • Page 39 Network Item Description Hostname Click the pencil icon to edit a hostname. Use upper and lowercase letters and numbers. Static IP, DHCP Set up static IP or DHCP. If Static IP is selected, enter your network settings to set up a static IP connection and click Confirm.
  • Page 40 System Item Description Language Select a language for the web interface. Update your camera’s firmware. Firmware Update  Auto Update: Checks and updates online.  Manual Update: Update the firmware using a file offline. Note: The camera will reboot and the connection will be lost. Please wait a few minutes and keep the power cable connected.
  • Page 41 the US.  Manual: Click the pencil icon to set up the clock. Allow Providing of Opt-in or opt-out of providing usage data. Anonymous Usage Data Information Displays your camera information such as IP address.
  • Page 42  Phone In: Connect a smartphone to communicate with remote participants.  3.5 mm Microphone Only: Use only your connected external microphones as audio source.  3.5 mm Microphone Mix In: Use both the VC520 Pro3 speakerphone and your connected external microphones as audio source.
  • Page 43 Preset Link Frame the active talker with voice-tracking functionality by linking presets with the main speakerphone, expansion speakerphones or expansion microphones. To set up Preset Link: Note: Make sure you have defined the required presets. Presets 0-9 are available. 1. Turn on Link. 2.
  • Page 44 Room Management Configure Settings on Room Management 1. Download Room Management from AVer Download Center to your computer and launch the application. 2. Connect your device to your computer using the included USB cable. You device should appear under the Device Control page.
  • Page 45 Please go to https://www.aver.com/Downloads/search?q=EZLive to download the AVer EZLive software. After downloading, double-click on the file and follow the on-screen instructions to complete the installation. During a video call, you can use EZLive to:...