AVer EVC170 User Manual
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AVer EVC170 User Manual

AVer EVC170 User Manual

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  • Page 1 AVer EVC170 User Manual...
  • Page 2 Copyright © 2019 by Aver Information Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form by any means without the written permission of AVer INFORMATION Inc.
  • Page 3 AVer Information Inc. www.aver.com 8F, No.157, Da-An Rd., Tucheng Dist., New Taipei City Taiwan AVer Information Inc. www.averusa.com 668 Mission Ct Fremont, CA 94539, USA Toll-free: 1(877)528-7824 Local: 1(408)263-3828 Support.usa@aver.com European AVer Information Europe B.V. Westblaak 140, 3012KM, Rotterdam, Netherland...

  • Page 4: Table Of Contents

    CAMERA AND MICROPHONE INTRODUCTION ..............17 Using the Camera ............................17 Infrared Sensor (IR) ............................ 17 Positioning the MIC ............................ 18 AVER EVC WIZARD SETUP ....................19 Start ............................... 19 Language ............................... 19 Site Name .............................. 20 Network Setting ............................. 20 Public IP Configuration (Outside of Firewall): ..................
  • Page 5 Home Screen ............................. 27 Configuration Icons ..........................27 Camera and MIC Icons .......................... 28 WAN Address ............................28 Real-Time Clock ............................ 29 System Info ............................29 Dial ................................30 Hang up the call ............................. 32 Video Layout ............................32 Phonebook ..............................33 Group ..............................
  • Page 6 Gatekeeper ............................88 Test Utilities ............................91 iSCSI ..............................92 WebRTC ..............................92 WEB CONFIGURATIONS ..................... 93 Using the WebTool ............................. 93 Phonebook ..............................96 Edit and Save ............................96 Download Phonebook Entries ........................ 97 Upload Phonebook Entries ........................97 Download Call History Entries ........................

  • Page 7: Introduction

    Introduction Thank you for choosing EVC which offers professional videoconferencing experience in new cost performance benchmark. EVC give you the latest technologies; slim form factor, flexible integration options and backward compatibility to most videoconferencing install bases. It makes any business meetings and special events much more reliable, effective, and secure.

  • Page 8: Package Contents

    Package Contents The following items are included in the package. Please check if each item is available before using. Main System HDMI Cable * 2 Camera 10. Camera Cable (3m) Microphone 11. RJ-45 Cable (3m) Remote Control 12. Warranty Card Power Adapter 13.

  • Page 9: Installation

    Installation Getting Familiar with the EVC -Series EVC includes Main System, MIC, Camera and Remote Controller. Main System Front Panel: (3) (4) Name Function (1) LED Indicator Show you the status of your LAN connection. 1. Solid Green: LAN connection is successfully 2.

  • Page 10: Mic

    Name Function (8) HDMI-1 Port Connect an HDMI cable from the HDMI monitor to HDMI-1 output port located on the back panel. The HDMI interface allows you to transmit both audio and video signals over a single cable (HDMI cable). In dual screen configuration, the output screen connected to this port will be set up to primary screen automatically.

  • Page 11: Camera

    Camera Name Function (1) IR Sensor Receive IR signal from the remote control for system operation. Amber light blinks when it detects key pressing event from remote. (2) CAMERA OUT Port Connect the camera cable to the CAMERA OUT port located on the back of camera and CAMERA IN port located on the back panel of main system for a video transmission.

  • Page 12: Remote Controller

    The remote controller requires two “AAA” batteries (included). Make sure the batteries are installed properly before using the remote controller. Aim the remote controller at the infrared sensor of your AVer EVC camera to remote control the unit. Name Function...
  • Page 13 Change the screen layout. (25) (22) (24) (22) AVer Point While using EZDraw, press AVer point button (23) can share EZDraw screen view on EVC presentation view. (23) Preset Press and hold for 3 sec. to set the position of the camera to a preset from 0~99.

  • Page 14: Connections

    Connections Before making the connections, make sure all devices are powered off. Refer to the illustrated connections below and also to the user manual of the device you are connecting to the EV170 system. Wall outlet LCD monitor/LCD TV Laptop Laptop Power cord LCD/DLP projector...

  • Page 15: Connecting Monitors (Vga Out/Hdmi Out)

    Locate the VGA/HDMI input port of the graphics display device and connect it to VGA OUT/HDMI OUT port of the AVer EVC with the supplied VGA/HDMI cable. You can connect the VGA OUT and HDMI-1 OUT ports or HDMI-1 OUT and HDMI-2 ports at the same time upon a dual screen configuration.

  • Page 16: Connecting The Mic (Mic In)

     Please connect the cable to the port follow by the color on the cable and port, ex. red to red. Connecting the LAN (RJ-45) Connect the LAN port of AVer EVC to a RJ-45 wall jack or Ethernet hub with the supplied RJ-45 cable.

  • Page 17: Connecting Pc (Vga In/Hdmi In)

     To share the video signal from the computer, press PRESENTATION and select “VGA” or ”HDMI” source. Connecting the Audio (Audio In/Out) AUDIO IN: Locate the AUDIO output port of the Laptop or Desktop and connect it to AUDIO IN port of AVer EVC with the supplied 3.5mm Audio cable.

  • Page 18: Usb Storage (Usb Ports)

    AUDIO OUT: Locate the AUDIO in port of the LCD TV speaker or normal speaker and connect them to AUDIO OUT port of EVC with a RCA cable. USB Storage (USB Ports) EVC main system supports two USB2.0 interface for saving data. [Note] The USB ports only support USB pen drive for F/W upgrading and saving log file;...

  • Page 19: Secure The Cable

    Secure the Cable...

  • Page 20: Camera And Microphone Introduction

    Camera and Microphone Introduction This chapter explains the best way to position EVC in a conference room. Using the Camera EVC includes a detached camera that can pan (  +-130 deg. range), tilt (  +90/-25 deg. range) and zoom (18x total zoom with 12x Optical, 1.5x Digital zoom) by using the and zoom +/- buttons on remote controller.

  • Page 21: Positioning The Mic

    Positioning the MIC The best distance for EVC-MIC to receive audio signal is within 3m. The EVC-MIC can connect up to 4 in one chain. Single Microphone Two Microphones...

  • Page 22: Aver Evc Wizard Setup

    AVer EVC Wizard Setup For the first time using AVer EVC system, the Installation Wizard will guide the user to setup EVC system step by step. After completing the wizard setup, user may start to use the EVC system. In Installation Wizard, user can use the following buttons on remote controller to move between the selections and make/confirm selection.

  • Page 23: Site Name

    Site Name Assign a name for EVC system. Use the numeric pad on remote controller to enter the site name. After entering the site name, press to move to Next button and press to go next step. To go back to last step, press to move to Back option and press to confirm.

  • Page 24: Public Ip Configuration (Outside Of Firewall)

    Public IP Configuration (Outside of Firewall): Your EVC system is connecting directly to the internet. Select the IP mode. Obtain IP address by DHCP: Configure the system to automatically obtain an IP address from the DHCP server. The EVC system will automatically get an IP address which assigned by your DHCP server on LAN.

  • Page 25: Private Ip Configuration (Behind Firewall Port Forwarding)

    IPv6: IPv6 is an evolutionary upgrade to the Internet Protocol. IPv6 will coexist with the older IPv4 for some time. IPv6 addresses are 128-bit IP address written in hexadecimal and separated by colons. Select and enter the following information and click Apply to save the settings. To go to next step, click Next option and click Back to go back to Network Setting step.
  • Page 26 Static IP: Configure the system to use the assigned IP address. Select this when the public IP address is available. Enter the following information and click Apply to save the settings. To go to next step, click Next and click Back to go back to Network Setting page. 1.

  • Page 27: Sip Setting

    SIP Setting Session Initiation Protocol (SIP) allows you around the world to communicate using your supported devices over the Internet. After setting network, user can choose to setup SIP or Skip SIP setting. To setup SIP, enter or select the following information 1.
  • Page 28 SIP Server Registration A typical SIP session involves a client requesting a session with a SIP server. After the request is received, the SIP server returns a response to the user indicating the availability of the session. After setting SIP, user can choose to setup SIP Server Registration or Skip. To setup SIP Server Registration, enter the following information and click Register to save the settings.
  • Page 29 Date and Time Setting Setup the EVC system date and time. User can choose to use NTP server to adjust the date/time or manually enter the current date/time. Network Time Protocol (NTP) Network Time Protocol (NTP) is a protocol that is used to synchronize system clock times in a network of device.

  • Page 30: Aver Evc Operation

    Connecting the camera, microphone, main system, display and power, press the power button to turn on EVC. Power button starts blinking blue light, AVer logo shows up followed by an animation and music. In 30 seconds camera image and home screen appear on screen. Aim the remote controller to camera and start configuring AVer EVC.

  • Page 31: Camera And Mic Icons

    Camera and MIC Icons On the upper left-hand corner of your home screen, you may see camera and MIC indications. “Camera When camera removed, Disconnected” warning message is displayed and screen is blue. When is displayed on that screen, it means far site remote can be operated by remote controller.

  • Page 32: Real-Time Clock

    Real-Time Clock On the lower right corner of your home screen, you can find the current Date and Time once system sets up properly. System Info Press (Info) button to switch to system information page. The System Info shows you the relative information about your EVC main system including Site Name, Model name, Maximum Allowable Sites, IP Address, MAC Address and...

  • Page 33: Dial

    Call Type AVer EVC supports H.323, SIP, SIP Only Voice calls. H.323 is commonly used to communication to other videoconferencing room systems. SIP is commonly used to communicate with other VoIP devices.
  • Page 34 Call Quality For the Call Quality selection, enter the desired call quality (or network bandwidth) from the drop-down list (default or 64K up to 4M bit per second). Select the “Call” on the Dial configuration screen then press to make a call. Make sure the network jack is plugged in and network is working properly before making a call;...

  • Page 35: Hang Up The Call

    Hang up the call When in multi-point call conference, press button(Hang up) on remote control and a call-point list screen is pop-up. Use the ▲ and ▼ buttons to select which you want to disconnect and press . To end the meeting, select Disconnect All. You will notice the site names in the meeting are color coded.

  • Page 36: Phonebook

    Phonebook Phonebook allows you to create and edit contact information, group contacts by category, search contacts then make a call. The group and contact (site) name in the directory will be sorted in alphabetical order. You may use the WebTool to edit or import the phonebook entries too.
  • Page 37 Create a New Group In the Group configuration screen, Press “Red” button on the remote controller to pop up the group dialogue box.  Input Group Name: Enter a name for the group.  Input Mailto: Enter an email address for receiving files upload notice.
  • Page 38 Search a Created Group Press “Yellow” button on the remote controller and enter the group name that you want to search. If the name you enter has not been created, the system will show you “No Group Available”, please search again. If the Group data are over one page, you can also press “Green”...
  • Page 39 Edit Group Select Phonebook │ Group and press Select the name you want to modify in the group list. Select “Edit Group” and press Modify the information and select “Save” to save the revised information. Auto Upload: Enable/disable uploading the record and snapshot files to google drive automatically.
  • Page 40 Add Contact from Group List Select Phonebook │ Group and press Select the Group name you want to add to Contacts List. Select “Edit Group” and press Confirm the Group Name what you want to add to the contacts list and then select “Contacts List”.
  • Page 41 Select “Save" to save the Group name and added site to the contacts list. The selected Group name and added site will be added into the contacts list.
  • Page 42 Delete Group Select Phonebook │ Group and press Select the name you want to remove in the group list. Select “Delete Group” and press Select “Yes” to remove the selected group name and “No” to cancel group name deletion. The selected group name will disappear in the group list when deleted.

  • Page 43: New Site (Contact In Phonebook)

    New Site (Contact in Phonebook) New Site allows you to create and edit the information to each site. Add New Site Select Phonebook │ New Site and press Select the Group name, if you don’t want to add the entry into a group, please select “Non-Group”...
  • Page 44 Select “Save” to store the newly added site contact. Edit New Site Select Phonebook │ Contacts List and press Select the contact you want to modify and press Select “Edit Site” and press In the Edit Site screen, you may change the Group name, Site Name, H.323.
  • Page 45 Delete New Site Select Phonebook │ Contacts List and press Select the contact you want to delete and press Select “Delete Site” and press Select “Yes” to remove the selected contact and “No” to cancel contact deletion. The selected contact will disappear in the Group-Site list when deleted.

  • Page 46: Contacts List

    Page Up or Page Down. Favorite AVer EVC allows you save up to 10 most used contacts in the favorite list. Select Phonebook │ Favorite and press Select which line (0~9) do you want to save the favorite contact and press Select the contact from the pop-up Group Site list and press “Red”...

  • Page 47: Online Phonebook

    Online Phonebook View the phonebooks are downloaded from LDAP server. 3rd-Party Cloud Meetings Aver EVC allows you set H.323 3rd-party cloud call. Select Phonebook │ 3rd-Party Cloud Meetings and press Cloud Meeting Name: Enter the name of the cloud meeting. User can choose your own.

  • Page 48: Blacklist Managment

    [Note] If meeting ID is in-correct, the EVC system will pending on 3rd-party cloud meeting service interface page. Blacklist Managment AVer EVC allows you save blacklist in phonebook. Select Phonebook │ Blacklist Managment and press Press ” ” button on the remote controller to add a blacklist.
  • Page 49 Also, user can add the blacklist from call history list. Select Call History. Then select the call and select “Add to Black List”. To edit blacklist, select blacklist and select “Edit”. To delete blacklist, select blacklist and select “Delete”.

  • Page 50: Call History

    Call History The Call History allows you to check the incoming/outgoing calls made and their status. You can also make a call by selecting it in the Call History list. Call Status Select Call History and press The Call History will show you the IP address or the Site name with call type, Call Date/Time, Duration, and Call status.
  • Page 51 Make a Contact from the Call History You can also save the call in/out information into your contacts list. Select Call History and press Use the buttons to move the selection and scroll up and down in the call history list. and select “Save”...

  • Page 52: General Setting

    General Setting The General Setting allows you to modify system setting, authority administrator, monitor setting, and adjust date and time. Call Settings Call Setting set the system to enable/disable auto answer, set the default call quality, and enable/disable Advanced Encryption Standard which ciphers the data to protect against unauthorized data access.
  • Page 53 Default Call Quality EVC main system supports 64K,128k, 256k, 384k, 512k, 768k, 1024k, 1152k, 1472k, 1536k, 1920k, 2048k , 3072k, 4096k selection for default call quality. By default, it is set to 512k. Enable/Disable AES Advanced Encryption Standard (AES) encrypts the data that is being transmitted during a video conferencing to provide protection against unauthorized data access.
  • Page 54 Show Call Duration Enable/disable the call duration showing, by default, this function is enabled. Max. Transmitting/Receiving Bandwidth This function allows you to specify the maximum bandwidth of the outbound and inbound calls. AVer EVC system supports up to 36M.

  • Page 55: System Settings

    System Settings System Settings allows you to enter or change your system’s site name which will appear on the screen during the call session for the other party to identify you, set Language, the time for Auto Power off and enable/disable Keypad Tone function for your main system. Site Name Select General Setting │...
  • Page 56 The default is enabled. Enable to create meeting ID. When Connect to AVer Register Server is disabled, the meeting ID cannot be created and the meeting invitation from outlook EZMeetup will be failure. [Note] A internet access is required.
  • Page 57 Select General Setting │ System Settings and press Enter the broadcasting message as user wants. Help to improve this conferencing system Select General Setting │ System Settings and press Enable/disable to sending anonymous usage statistics to AVer help to improve the EVC system.

  • Page 58: Administrator

    Administrator Enable Web Admin Select General Setting │ Administrator and press Here allows you to enable administrator authority of Web Tool. When you access to Web Tool, a password is required. The default password is “1234”. Enable Admin Select General Setting │ Administrator and press Here allows you to enable authority of system administrator.
  • Page 59 Change EZDraw Password Select General Setting │ Administrator and press Here allows you to change password of EZDraw. EZDraw password is used when user use EZDraw on tablet to connect to EVC system. EVC system support up to 10 users to connect to EVC system by EZDraw.
  • Page 60 Save System Log If you encounter unknown issues and are unsure of how to troubleshoot the unit, sending us the saved system log data to help us solve your problem faster. Insert a USB Flash drive into the USB Port(on front panel)) of the EVC main system. Select “Save”...
  • Page 61 Wake-On-LAN (WOL) Wake-on-LAN Ethernet computer networking standard that allows your computer to be turned on or awakened by a network message. By default, this function is disabled.

  • Page 62: Monitor

    Monitor EVC main system allows you to connect dual monitor. In the Monitor configuration screen, you can configure the Aspect Ratio and Screen Saver to each monitor. Select General Setting │ Monitor and press Select the VGA Display Resolution (Auto /4:3/16:9) that you want from the drop-down list and press .

  • Page 63: Date And Time

    HDMI1 Compatible Offset Frame To adjust screen position if the screen display is not in center. Turn on white border around image Enable/disable the white borer around image window during video conferencing. The default is enabled. Date and Time Date and Time allows you to set the Date and Time formats, adjust the time setting and change the time zones around the world and countries.
  • Page 64 Time Format Select General Setting │ Date and Time and press Select the Time Format (24-hour/12-hour) you prefer from the drop-down list. Enable NTP Network Time Protocol (NTP) is a protocol that is used to synchronize computer clock times in a network of computers.
  • Page 65 Timezone Timezone allows you to adjust the time when you are in a different country or area so that you can keep the same time with your original area. Most of the time zones on land are offset from Coordinated Universal Time (UTC) by a whole number of hours (UTC-12 to UTC+14).

  • Page 66: Reset System

    Reset System The Reset System allows you to reset your main system to factory settings, which will clear phonebook entries and call history. Make sure to back up the information before resetting the system. Default Setting Reset: LAN configuration, video/audio codec selection, call settings and so on will be reset.

  • Page 67: Webrtc License

    WebRTC License EVC supports WebRTC but license updated is required. To purchase license, please contact your sales dealer. Select Add License to enter license serial number. Press keypad button on remote and enter the license serial number. After entering, select OK to back to License enter page. Then, select Activate to register the license.

  • Page 68: Video/Audio

    PIP Display Time: When conference call is connected, screen is displayed in PIP mode. You can manually setup PIP mode display time. The default is 5 seconds. Video/Audio In Video/Audio configuration screen, you can set the MIC gain level, select the preferred video and audio codecs and adjust the camera functions.
  • Page 69 Select Video/Audio │ Camera and press Select the White Balance type from the drop down list. EVC main system supports up to 5 types of white balance for your selection. Auto: Most cameras default to automatic white balance. It makes white objects bright white and alter all the other colors to match.
  • Page 70 Exposure A photograph’s exposure determines how light or dark an image will appear when it is been captured by your camera. Select the exposure level you prefer from 1 to 9 or auto. Frequency Select the correct frequency setting (Auto/50Hz/ 60Hz/OFF) form the Frequency drop-down list.
  • Page 71 Camera Upside-down When camera is handed at up-side-down position, enable Camera Upside-down to flip the image view. Camera Focus Mode One Shot: The camera only will do the focus adjust at beginning.. Face Detection: The camera will adjust focus base on the face that is nearest to camera. The camera only will do the focus adjust at beginning.

  • Page 72: Microphone

    If MIC Input Source is Audio in, only “far site” can be heard the audio sound. [Note] When audio input port is connected with audio device and enable “Sending Audio Via Line-in to” function, the AVer MIC is disabled.
  • Page 73 Sending Audio Via HDMI-in to Send the audio through the device that is connected at HDMI input port. You can choose which site or both site can hear the audio sound. Speaker Output This function allows you to hear own talking voice during video conferencing through the stream media device that is connected on EVC main unit.

  • Page 74: Video/Audio Codecs

    For Video: H.264, H.263+, H.263, H.264HP, H264SVC [Note] 1. When video codec doesn’t select, there will be no video output. 2. H.264SVC only work with AVer EVC system and default is disabled. For Presentation: H.263, H.263+, H.264, H.264HP, H264SVC For Audio: G.728, G.722.1C, G.722.1*, G.722, G.711, G.729, AAC-LD...

  • Page 75: Network

    LAN Configuration AVer EVC supports IPv4 and IPv6 internet protocol for your configuration. IPv4 is the most widely deployed internet protocol used to connect devices to the internet. IPv4 uses a 32-bit address scheme, written in decimal as four numbers separated by periods. Each number can be zero to 255. For example, 192.168.0.1 could be an IP address.
  • Page 76 Your IP address is Show the current IP address; enter into when you need to configure your IP address manually. Subnet Mask Show the designated IP address routing prefix; enter the subnet mask address when the system does not automatically obtain the subnet mask Default Gateway A gateway is a network point that acts as an entrance to another network.
  • Page 77 Preferred/Alternate DNS Server Domain Name System (DNS) servers convert human friendly names (for example: www.example.com) to IP addresses (218.77.272.166) that let machines be found on the network. The preferred DNS server is the one your computer asks first. The alternate is a backup.

  • Page 78: Ipv6

    IPv6 IPv6 is an evolutionary upgrade to the Internet Protocol. IPv6 will coexist with the older IPv4 for some time. IPv6 addresses are 128-bit IP address written in hexadecimal and separated by colons. An example IPv6 address could be written like this: 300E:1389:3030:72EB:1D71:414B:1079:6AF3. Some types of addresses contain long sequences of zeros that can be compressed (the address of fc00:0000:0000:0000:0000: 0000:0000:0001 can be compressed to fc00::1.
  • Page 79 Prefix Length Prefix Length allows you to place as many IPv6 devices as the underlying network medium allows. Default Gateway Enter the IP address of default gateway. After finishing all settings, select “Apply” to active the changed settings.

  • Page 80: Advance Network

    Advance Network Configure 802.1x and VLAN settings. Select Network │ Advance Network and press Video PLR Method Enable/disable video PLR method function. EAP 802.1x  Enable 802.1x: Enable/disable 802.1x protocol. IEEE 802.1X is an IEEE Standard for port-based Network Access Control (PNAC). It provides an authentication mechanism to devices wishing to attach to a LAN or WLAN ...

  • Page 81: Firewall

    VLAN  Enable VLAN: Enable/disable VLAN function. A virtual LAN (VLAN) is any broadcast domain that is partitioned and isolated in a network at the data link layer.  VID: Enter port for VLAN.  Priority: Assign VLAN packet’s priority. Click Apply to save and active the settings.
  • Page 82 NAT Configuration AVer EVC supports NAT systems that use the internal IP addresses to communicate with other devices outside the LAN. NAT Public (WAN) Address The NAT public address must be entered when you enable the feature on NAT configuration.

  • Page 83: Sip

    Session Initiation Protocol (SIP) allows you around the world to communicate using your supported devices over the Internet. Select Network │ SIP and press Configure the following relative items to setup the SIP. SIP Site Name Enter the SIP site name for others to identify. The SIP site name may be the same or different then the domain for Web activity.
  • Page 84 SIP Transport Protocol Select the SIP Transport Protocol type from the drop-down list for using. There are two types of Internet Protocol (IP) traffic. They are Transmission Control Protocol (TCP) and User Datagram Protocol (UDP). To ensure proper connection, verify if both calling parties are using the same transport protocol.
  • Page 85 Enable SRTP Through SRTP, RTP payloads will be encrypted prevent sniffer, hence secure communication between users. STUN Server STUN (Session Traversal Utilities for NAT) is a standardized set of methods and a network protocol to allow an end host to discover its public IP address if it is located behind a NAT.

  • Page 86: Sip Configuration

    Enable STUN Server Mark to enable STUN server function. SIP Configuration A typical SIP session involves a client requesting a session with a SIP server. After the request is received, the SIP server returns a response to the user indicating the availability of the session. 1.
  • Page 87 Become a Client: Select Operating Mode is “Become a Client” in SIP Configuration. Then, enter the following information to register to SIP server. User Name Select User Name and press to enter user name. Authorization Name Select Authorization Name and press enter authorization name.
  • Page 88 Registrar Server Registrar Server accepts registrations from users and places these registrations, (which is essentially location information), in a database known as a location service. Enter the Registrar Server name that you want to use. Proxy Server Proxy Server is computing device (typically a server) that interfaces between data processing devices and others within a communications network.
  • Page 89 Become a Server: Select Operating Mode is “Become a Server” in SIP Configuration. Then, enter the following information to be a SIP server. Authentication Mode Select authenticate way to authorize SIP client. Anonymous: No password required for any SIP client. Password: Password is required for SIP client to connect SIP server.
  • Page 90 Client to Client To make a 1 to 1 call meetings through the registered SIP server to other EVC system, EZMeetup, or 3rd party conference device. EVC supports five group ( 1 to 1) call meetings. [Note] 1. Callers and receivers need to be registered on same SIP server and are list in Registered Users’...

  • Page 91: Gatekeeper

    Gatekeeper The Gatekeeper in AVer EVC serves the purpose of translating services from E.164 IDs to IP addresses in an H.323 network. Select Network │ Gatekeeper and press Configure the following relative items to setup the Gatekeeper. H.323 Name Specify...
  • Page 92 Gatekeeper Address Enter the IP address for the gatekeeper server. Authentication Select the “Authentication” check box to activate gatekeeper authentication if gatekeeper requires authentication. User Name and Password: Enter the user name and password for gatekeeper authorization. Connect to Gatekeeper Select this check box to Activate/deactivate gatekeeper.
  • Page 93 Enable H.460 Firewall Traversal If you want to enable the H.460 Firewall Traversal, please set the following ports in port forwarding in your firewall before start installing your EVC. Port Function Type 1719 Gatekeeper H.323 Call 1720 setup Control and medial for 30000~30850 audio, video,...

  • Page 94: Test Utilities

    Test Utilities Network Test This feature tests the network ability between local and far site. Select Network │ Test Utilities and press Select Run to start testing. Wait until it finishes the network test. The check mark will appear if the network test is successful. If it fails, save the report in a USB flash drive and contact our technical support.

  • Page 95: Iscsi

    iSCSI Select Network │ iSCSI and press To connect to iSCSI server on network. Enter the iSCSI server’s IP, Port, Target Name, Username, and Password. Select “Connect” to make a connection to iSCSI server. To disconnect, select “Disconnect”. After connecting, the total capacity and used capacity will be display.

  • Page 96: Web Configurations

    Web Configurations You can use the internet browser to access your AVer EVC system through a LAN RJ-45 cable to setup a AVer EVC system remotely. You can also access the Phonebook to add, edit and delete entries, view and download the call history, update the system, and restore your previous settings. For web configurations, your AVer EVC system default IP address is: 192.168.0.1.
  • Page 97 After login, user should see the video screen of local site. is indicated in background view mode. is indicated in live view mode. Click icon can call out on-screen remote controller. You can use mouse to click the on-screen remote controller to operate functions on WebTool. Click button can switch to numeric pad and phonebook button.
  • Page 98 In the WebTool page, you can access the following:  Phonebook  Dial  Call History  Video/Audio  General Setting  Network  You can use the mouse to click the specified icon for a selection.  In WebTool, all functions are same as on EVC system.

  • Page 99: Phonebook

    Phonebook Edit and Save 1. Locate and open the file using MS Excel and select Office XML Handler to create a schema based on the XML source data. 2. Edit the file. 3. Make sure to save the file as XML Data so it can be uploaded back to the system.

  • Page 100: Download Phonebook Entries

    EVC system. Upload Phonebook Entries Upload allows you to upload the data that you have edited or added from your WebTool to your AVer EVC system. 1. Click Phonebook │ Upload/Download.

  • Page 101: Ldap Setting

    1. Click Phonebook │ Upload/Download. 2. Click “Download History” to download call history from to your AVer EVC system directly. LDAP Setting Setup your LDAP server then download your online phonebook. 1. Click Phonebook │ LDAP Setting 2. Enter the following information: ...

  • Page 102: Upload Files Setting (Group Call Only)

    Upload Files Setting (Group Call Only) You can setup to upload recording and snapshot files that are recorded and snapshot during the group call to the google drive. The files will be upload to google drive after conferencing call was finished an one hour later, but during an one hour there are no any conference call and operations are made.

  • Page 103: General Setting

    General Setting Create Meeting ID Meeting ID can provide EZMeetup can be quickly registered sip server and can be provided to the Outlook EZMeetup add in for meeting invitation. Select General Setting and press to select System Settings and press Select “Create Meeting ID”...

  • Page 104: Dual Stream Bandwidth Adjustment

    Dual Stream Bandwidth Adjustment Adjust bandwidth of presentation and live video. 1. Click General Setting │ Call Setting 2. Click  and  to adjust the bandwidth.

  • Page 105: Update System

    Update System You can update the latest EVC firmware to your AVer EVC system from AVer EVC WebTool. Click General Setting │ System Update Click “System Update”. Click “Select” to browse and locate the downloaded firmware file .dat. Click “Submit” to begin the system update or Cancel to stop this operation.

  • Page 106: Ez Join

    Easy for joining a MCU bridge or cloud call. In Dial screen, you has option to create few entries for most commonly used bridge/cloud call. Those entries are defined by a XML config file. Please contact the AVer support team ( ) to get the XML config http://www.aver.com/Technical-Support file.

  • Page 107: Customized Logo And Boot Animation

    Customized Logo and Boot Animation User can change logo icon and boot animation file. 1. Please enter the following URL in your browser. Http://EVC’s IP address/admin/customization/logo-manage.html 2. The customization screen will show. 3. Click “Upload” button and choose the logo/animation file. File for logo and animation are some limitations: - Logo file: file size is less or equal to 1MB and resolution is 132 x 55 pixels.

  • Page 108: Troubleshooting

    Video conference call is established but no video or voice. If you are connecting to AVer EVC with firewall, make sure you have done the port forwarding correctly. For non H.323 ALG firewall, please set the NAT configuration and the WAN IP address on AVer EVC system is entered.

  • Page 109: Network

    Network The LAN connection is fail. Make sure you have changed your default IP address. The default IP address is 192. 168.0.1, in order not to conflict with other devices in the same LAN, please change your IP address at the start.
  • Page 110 4. Disable intranet sites in Compatibility View. Go to “Tools │ Compatibility view settings”. 5. Unclick the checkbox “Display intranet sites in Compatibility View” and then click “Close”.

  • Page 111: Others

    Ensure you are not calling to a system that has already up to maximum call-in limitation. Forget the administrator password. Please contact AVer technical support for assistance. Unable to control the far end camera. Make sure the “Cam Ctrl”...

  • Page 112: Scenarios For Lan Connection

    Scenarios for LAN Connection Public IP Configuration (Outside of Firewall) Your EVC system is connecting directly to the internet. Internet 1. From the remote press “Home”-> “ ” -> “Setting”. 2. Press “ ” -> “Network”. 3. Press “LAN Configuration”. 4.

  • Page 113: Private Ip Configuration (Behind Firewall With Port Forwarding)

    PPPoE: Input the PPPoE login “User name” and “Password”. 5. Select “Apply” and press (Enter). 6. Press “Home” on the remote to return to the home menu. 7. Press the (Call) button on the remote and you are ready to make your first call. PPPoE setting Private IP Configuration (Behind Firewall with Port Forwarding)
  • Page 114 2. Press “ ” -> “Network”. 3. Press “LAN Configuration”. 4. And In the drop-down list “Obtain IP address”, choose “Static IP”, “DHCP”, or “PPPoE”. - Static IP: Input the “IP address”, “Subnet Mask” and “Default Gateway”. - DHCP: Configure the system to automatically obtain an IP address from the DHCP server.

  • Page 115: H.460 Gatekeeper With Firewall Traversal

    H.460 Gatekeeper with Firewall Traversal Your EVC system is connecting to the internet through a firewall and you have a Gatekeeper outside the firewall. Firewall Gatekeeper Internet 1. From the remote press “Home”-> “ ” -> “Setting”. 2. Press “ ”...
  • Page 116 8. Enter the IP address of your Gatekeeper in the “Gatekeeper IP Address” field and enable the “Use Gatekeeper” check box. 9. Enable the “Enable H.460 firewall Traversal” option. 10. Press the “Home” button on the remote to return the home menu. 11.

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