AVer VC520 Pro3 User Manual
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VC520 Pro3
User Manual

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Summary of Contents for AVer VC520 Pro3

  • Page 1 VC520 Pro3 User Manual...
  • Page 2 Federal Communications Commission Statement NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radiofrequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
  • Page 3 ©2023 AVer Information Inc. All rights reserved. | August 10, 2023 All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc. is prohibited. All information or specifications are subject to change without prior notice.
  • Page 4 WARNING  To reduce risk of fire or electric shock, do not expose this appliance to rain or moisture. Warranty will be void if any unauthorized modifications are done to the product.  Do not drop the camera or subject it to physical shock. ...
  • Page 5 Tel: +81 (0) 3 5989 0290 https://jp.aver.com/technical-support テクニカル・サポート: Vietnam Branch Office Công ty TNHH AVer Information (Việt Nam) Tầng 5, 596 Nguyễn Đình Chiểu, P.3, Quận 3, Thành phố Hồ Chí Minh 700000, Việt Nam Tel: +84 (0)28 22 539 211...
  • Page 6: Table Of Contents

    Make a Video Call ................20 Connect with PTZApp 2 ............... 20 Connect through the Browser ............... 20 Use the AVer IPcam Utility to Find the Camera ....... 20 Web Interface ..................22 First Time Login ................... 22 Main Screen Overview ................. 23 PTZ Control ..................
  • Page 7 Image Settings ................28 RS-232 Settings ................31 Video Format Settings ................32 RTSP ..................... 34 RTMP ..................... 35 Network Settings .................. 36 System Settings ................... 37 Audio Settings ..................39 EZLive ....................41 Introduction ..................41...
  • Page 8: Package Contents

    Package Contents Package Contents Camera Unit Speakerphone Unit Remote Control Power Adapter & Power Cord* USB 2.0 Type-B to Speakerphone 3.5 mm Audio Cable L-Mount Brackets Type-A Cable (5m) Cable (10m) (0.9m) 46.00[1.81] Ø5.50[Ø0.22] 51.00[2.01] P/N: 303AU340-AGR M4 x8mm 1/4”-20 L=7.5mm Drilling Paper QR Code Card Screw (x2)
  • Page 9: Product Introduction

    Product Introduction Overview Status LED USB3.1 Type-B Port IR Sensor Speakerphone Port (Blue cable) Ethernet Port DC 12V Power Jack HDMI Output Port (to TV) Kensington Lock RS-232 In/Out Port 10 1112 13 Speakerphone Port Phone In Port (Red Cable, for extended Line Out Port speakerphone and Camera Port (Blue Cable)
  • Page 10: Speakerphone Led Indicator

    Speakerphone LED Indicator LED Indicator Status LED Status Indicator Solid red, then Start-up blink white once Solid blue Power on Solid orange Idle Solid red Mic mute (in meeting) Solid blue Mic unmute (in meeting) Solid red Touch to mute the microphone. Mute/Unmute Solid blue Touch to unmute the microphone.
  • Page 11: Expansion Speakerphone/Microphone Connection

    Expansion Speakerphone/Microphone Connection There are 2 types of expansion solutions that can be extended from the VC520 Pro3 speakerphone. Please purchase the expansion speakerphone and/or microphone directly from AVer or an AVer reseller. Expansion Speakerphone Requirements:  VC520 Pro3 Firmware version: 0.0.9800.08 or later ...
  • Page 12: Phone In Connection

    Phone in Connection You can connect a mobile phone to the Phone in port on the speakerphone as a hands-free speaker. When the device connects with the speakerphone, the icon will light up in blue. Touching the icon will temporarily disconnect the connection of the device with the speakerphone; touching icon again will resume the connection.
  • Page 13: Audio Signal Receive Range

    Audio Signal Receive Range The best distance for the speakerphone to receive audio signal is within 7.5ft (2.3m) in radius. When connecting two or more speakerphones, the distance between the speakerphones must be 9ft (2.7m).
  • Page 14: Remote Control

    Remote Control Name Function Camera Select Select a camera to operate. Specify a number in the PTZApp 2 or web interface: Settings > Camera Binding. All three selections can by default operate the camera. Press once for incremental movement or Direction press and hold for continuous pan or tilt.
  • Page 15 “ ” for 1 second to turn on or off the SmartFrame function.  Press and hold the number button “ ” for 1 second to enable or disable RTMP streaming function.  Press and hold the number button “ ”...
  • Page 16: Installation

    3. Connect other necessary cables. Secure the USB and RS-232 cables with attached screws. (RS-232 cable is an optional accessory; please purchase from AVer.) Make sure the cables are well connected to the connector on the camera before securing the...
  • Page 17 USB cable [Notes]  Use the USB 2.0 cable included in the package.  VC520 Pro3 has the USB 3.1 port which is USB 2.0 compatible. Maximum resolution/fps for USB 2.0 and USB 3.1 ports are shown below. M-JPEG/fps YUV/fps USB 2.0...
  • Page 18: Rs-232 Connection

    RS-232 Connection Camera RS-232 Port Pin Definition  Mini DIN9 Function I/O Type Signal Description PIN # Output Data Terminal Ready Input Data Set Ready VISCA IN Output Transmit Data Input Receiver Data Output Data Terminal Ready Input Data Set Ready VISCA OUT Output Transmit Data...
  • Page 19: Computer/Keyboard Controller And Camera Connection

    Computer/Keyboard Controller and Camera Connection Direct Connection If you do not have an AVer RS-232 adapter cable, please refer to the pin connection shown below. Mini DIN9 to DB9 cable Camera controller Camera Camera controller or PC (Mini DIN9) (DB9) 1.
  • Page 20 Use the RS-232 mini DIN9 to mini DIN8 cable (Sold separately. Please purchase from AVer.). You can purchase AVer RS-232 min DIN9 to mini DIN8 adapter cable* to connect with Computer or keyboard/controller. [Notes]  RS-232 mini DIN9 to mini DIN8 cable (PN: 064AOTHERCDC) ...
  • Page 21 RS-232 mini DIN9 to mini DIN8 Cable Pin Definition Mini DIN9 Connect to AVer camera Mini DIN8 (IN) Connect to next camera Connect to camera controller or PC Mini DIN8 (OUT) Mini DIN8 Pin Definition...
  • Page 22: Camera Cascade Connection

    Camera Cascade Connection Direct Connection If you don’t have an AVer RS-232 adaptor cable, please refer to the pin connection shown below for cascading cameras. You can connect up to 7 cameras. Mini DIN9 Cable Mini DIN9 Cable Mini DIN9 Cable...
  • Page 23 Connect camera with AVer mini DIN9 to mini DIN8 adapter cable. Connect the mini DIN8 female side to male mini DIN8 Visca cable (Users have to buy it in the market) and then connect AVer mini DIN9 to mini DIN8 adapter cable again to connect to next camera.
  • Page 24: Wall Mount Installation

    Wall Mount Installation 1. Use the drilling paper included in the package to drill holes on the place where you want to mount the camera. 2. Use the screws (not included) to secure the L-mount bracket on the wall.  Screws: For Cement wall: M4 x20mm self-tapping screws (x4) + Plastic conical anchor For Wooden wall: M4 x20mm self-tapping screws (x4)
  • Page 25 3. Then, assemble the L-mount brackets with screws (included in package). Screws: M4 x8mm (x2) 4. After assembling the L-mount brackets, use the screws (not included) to secure the L-mount bracket on the wall.  Screws: For Cement wall: M4 x20mm self-tapping screws (x2) + Plastic conical anchor For Wooden wall: M4 x20mm self-tapping screws (x2)
  • Page 26 5. Pass the cables through the hole on the L-mount brackets and connect the cables to the according connection ports. 6. Use the remaining screws (included in package) to secure the camera on the L-mount brackets. Screws: 1/4”-20 L=7.5mm (x2)
  • Page 27: Set Up The Camera

    Set up the Camera VC520 Pro3 is a plug-and-play conference camera. You may use the USB cable to connect or log in to the web UI with the Ethernet port. Make a Video Call 1. Make sure all devices (VC520 Pro3, speakerphone and PC/laptop) are well connected and power is on.
  • Page 28 [Notes] To change camera IP address, you can select DHCP or Static IP. The DHCP accesses the IP address from the local dynamic IP sever, while you can enter specific IP address for Static IP. Click Apply and enter password (the default password is aver4321) to apply the camera setting.
  • Page 29: Web Interface

    Web Interface VC520 Pro3 supports Ethernet connection; you can enter the IP address into the web browser to connect to the camera for detail settings. First Time Login 1. Open the browser on your laptop/PC and enter the camera IP address.
  • Page 30: Main Screen Overview

    Main Screen Overview You can control the camera direction, configure camera settings, video format and more. The web will log out automatically when page is idle for more than 4 hours. The resolution of live screen is 840x480/10fps. Item Description Click on the functions to view and configure the Web UI Menu settings.
  • Page 31: Ptz Control

    PTZ Control You can control your camera, set up and reset up to 10 preset positions, edit preset position name and more. To set up a preset position: 1. In main screen, use ▲ , ▼ , ,  and zoom in/out buttons to adjust the camera view to the desired position.
  • Page 32: Setting

    Setting You can configure VC520 Pro3 settings including camera settings, image settings, RS-232 and more. Camera view window: When entering the Setting page, there will be a minimized camera live view floating window. You can view the camera IP address, click on to show and hide people count number, and click show and hide live streaming time.
  • Page 33 Item Description Options  Off: Turn off the tracking mode.  Manual Frame: Click the SmartFrame button to fit all participants in the camera view.  Auto Frame: The camera will automatically track and frame all the detected participants on screen, and will keep stable until it detects any movements.
  • Page 34  Manual: Select to switch the focus to manual adjustments. Drag the slider below to adjust Set auto/manual focus Camera Focus the focus value. mode.  Auto: Select to switch the focus to automatic adjustment.  Last Operation Position: Select to switch the initial home position to the last operation position before you power the camera off.
  • Page 35: Image Settings

    Image Settings Item Description Options Enable or disable the  Off Image Flip camera view to rotate 180  On degrees vertically. Enable or disable the  Off Image Mirror camera view to flip 180  On degrees horizontally.
  • Page 36 Enable or disable to improve image quality and visibility in low light  Off (Wide Dynamic environments.  On Range) [Notes] When WDR mode is on, Flicker Decrease function will be disabled. Enable or disable to Flicker Decrease decrease flickers when ...
  • Page 37 Enlarge Total Zoom Up To 36x Select to switch the zoom  Disable (When disable, it rate.  Enable is 24xzoom) Switch the video frame rate of the camera. When Video Frame  30Fps the setting changes, the Rate  60Fps camera will reboot (around 20~60 seconds).
  • Page 38: Rs-232 Settings

    RS-232 Settings When VC520 Pro3 connects with PTZ camera controller through the RS-232 port, set up the following settings. Item Description ADDR Select the camera ADDR port from 1 to 8. Select the camera baud rate:  2400 Baud Rate ...
  • Page 39: Video Format Settings

    Video Format Settings You can configure the video format settings, RTSP and RTMP settings. Item Description Select a camera profile for the best streaming quality: H.264 Profile  Baseline Profile  High Profile Select a resolution for IP stream (not supported for USB video stream): ...
  • Page 40  4 Mbps  8 Mbps  16 Mbps  32 Mbps.
  • Page 41: Rtsp

    RTSP Connect the camera with RTSP player: 1. Copy the RTSP URL in which displays on the application webpage (e.g., VLC, PotPlayer or Quick Time), and paste it into RTSP URL Address box. 2. Select video format between H264 and H265. The switch of video format will take around 30~60 seconds.
  • Page 42: Rtmp

    RTMP To upload the camera’s live view to the broadcasting platform (e.g. YouTube): 1. Go to Video Format > RTMP. 2. Copy the RTMP server URL and stream key from the broadcasting platform, and paste it in Server URL and Stream Key fields. 3.
  • Page 43: Network Settings

    Network Settings You can configure hostname, IP address, Gateway and more. Item Description Click the pencil icon to enter a hostname (numeric and alphabetic Hostname characters only). Click to edit and assign a fixed IP address to the camera. Click the pencil icon to edit: ...
  • Page 44: System Settings

    System Settings You can configure system language, FW Update setting, set back to Factory Default and more. Item Description Select the system language among English, Traditional Language Chinese and Japanese. Select a firmware update method for your camera: FW Update ...
  • Page 45 Time Zone.  Manual: You can edit and enter date and time. When finished, click Confirm. Enable this function to help AVer continuously improve our Allow Providing of products and services. Please visit AVer’s privacy policy for...
  • Page 46: Audio Settings

    Phone in Jack VC520 Pro3 Speakerphone with the microphone’s 3.5 mm cable.  3.5mm External Microphone Mix In: To use your external microphone and VC520 Pro3 Speakerphone at the same time, connect it to the VC520 Pro3 Speakerphone with the...
  • Page 47 microphone’s 3.5 mm cable. When connected to HDMI, set your audio source from:  Off HDMI Audio  Local Mic  Remote Sound  Local Mic + Remote Sound This function is only available when HDMI Audio > Remote Sound Only is selected. Select a mode for the HDMI Output Sync: HDMI Output Sync ...
  • Page 48: Ezlive

    EZLive is a software program that allows you to record videos from the camera or your PC screen, and upload live streaming to the streaming platforms. Please go to https://www.aver.com/Downloads/search?q=EZLive to download the AVer EZLive software. After downloading, double-click on the file and follow the on-screen instructions to complete the installation. Introduction...

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