Taylor C602 Pocket Manual
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Taylor C602 Pocket Manual

Taylor C602 Pocket Manual

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C602
model
Operator
Pocket Guide
A guide for equipment
operation and
troubleshooting.

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Summary of Contents for Taylor C602

  • Page 1 C602 model Operator Pocket Guide A guide for equipment operation and troubleshooting.

  • Page 3: Table Of Contents

    Shake ..... 32 b. Soft Serve ....34 c. Syrup ...... 35 VI. Overrun ......39 VII. Brushes ......46 VIII. Troubleshooting ....55 Please refer to the Operator’s Manual for complete instructions on using and maintaining your Taylor freezer.

  • Page 4: Parts Lubrication

    C602 Parts Lubrication The following shake parts must be lubricated (highlighted in yellow): Drive Shaft Seal Drive Shaft...
  • Page 5 C602 Spinner Shaft Seal Driven Spinner Spinner...
  • Page 6 C602 Draw Valve Door...
  • Page 7 C602 Mix Pump Drive Shaft Feed Tube...
  • Page 8 C602 Pump Cylinder...
  • Page 9 C602 Parts Lubrication The following soft serve parts must be lubricated (highlighted in yellow): Drive Shaft Seal Drive Shaft...
  • Page 10 C602 Draw Valve Door new design...
  • Page 11 C602 Mix Pump Drive Shaft Feed Tube...
  • Page 12 C602 Pump Cylinder...

  • Page 13: Parts Replacement

    C602 Parts Replacement The following parts must be replaced at least every three months: All Red and Black O-Rings Drive Shaft Seals Spinner Shaft Seal...
  • Page 14 C602 The following parts must be replaced at least every three months: Door Gasket Check Rings Pump Gaskets Duckbill Valves...
  • Page 15 C602 The following parts must be replaced at least every three months: Restrictor Cap Beater Shoes Front Bearings...
  • Page 16 C602 IMPORTANT! Soft serve scraper blades must be replaced at least every three months: Failure to replace scraper blades results in compressor failure, and negatively affects product quality.

  • Page 17: Shake

    C602 IMPORTANT! Shake scraper blades must be replaced at least every six months: Failure to replace scraper blades results in compressor failure, and negatively affects product quality.

  • Page 18: Assembly

    C602 Shake Beater Assembly 1. Lubricate the drive shaft, and then slide the seal on so it snaps into place. Add more lubricant to fill the seal. Install the shaft into the rear shell bearing at the back of the freezing cylinder.

  • Page 19: Shake

    C602 Shake Door Assembly 1. Slide the two o-rings onto the draw valve and lubricate. 2. Lubricate the spinner shaft seal and insert it into the bottom of the draw valve using the cup seal installation/removal tool. 3. Lubricate the top of the shake door and insert the draw valve.
  • Page 20 C602 Shake Door Assembly 4. Lubricate the driven spinner and insert it into the bottom of the draw valve until it snaps into place. 5. Place the door o-ring on the back of the shake door and slide the front bearing into the door hub.
  • Page 21 C602 Shake Door Assembly 7. Lubricate the spinner shaft and insert it through the bottom of the draw valve. Raise the locking collar to lock the spinner in position. 8. Snap the restrictor cap onto the door spout and install syrup hole plugs for sanitizing.
  • Page 22 C602 Soft Serve Beater Assembly 1. Lubricate the drive shaft, and then slide the seal on so it snaps into place. Add more lubricant to fill the seal. Install the shaft into the rear shell bearing at the back of the freezing cylinder.
  • Page 23 C602 Soft Serve Beater Assembly 3. Install the beater shoes, and then slide the beater the rest of the way into the freezing cylinder, making sure it is in position over the drive shaft.
  • Page 24 C602 Soft Serve Door Assembly 1. Slide the three o-rings onto the draw valve and lubricate. 2. Lubricate the top of the soft serve door and insert the draw valve. 3. Place the door gasket on the back of the shake door and slide the front bearing onto the door hub.
  • Page 25 C602 Soft Serve Door Assembly 4. Install the freezer door using the handscrews, tightening in a criss-cross pattern. 5. Install the draw handle and secure with pivot pin. 6. Install the front drip tray and splash shield. 7. Be sure all black drip pans...

  • Page 26: Mix Pump Assembly

    C602 Mix Pump Assembly 1. Slide the red o-ring onto the piston. DO NOT LUBRICATE. 2. Lightly lubricate the inside of the pump cylinder at the retaining pin hole end. 3. Insert the piston into the retaining pin hole end of the pump cylinder.
  • Page 27 C602 Mix Pump Assembly 5. Slide the pump gasket into the holes on the valve cap. DO NOT LUBRICATE. 6. Insert the valve cap into the hole in the mix inlet adapter. 7. Insert the mix inlet assembly into the pump cylinder.
  • Page 28 C602 Mix Pump Assembly 10. Install the two red o-rings onto the mix feed tube and lubricate. 11. Lay pump parts in the mix hopper for sanitizing. 12. Slide the o-rings onto the mix pump drive shaft and lubricate. 13. Install the mix pump drive shaft into the rear wall of the mix hopper.
  • Page 29 C602 Sanitizing 1. Pour sanitizing solution into hoppers and allow it to flow into the freezing cylinders. 2. Install the air/mix pumps at the rear of the mix hoppers. Secure with pump collars. 3. Clean hoppers and parts with blue hopper brush.
  • Page 30 C602 Sanitizing 6. Touch the WASH symbols. 7. Touch the PUMP symbols to sanitize the pump parts. 8. After 5 minutes, draw off sanitizing solution from each side of the freezer. 9. Touch the WASH and PUMP symbols to stop WASH and PUMP modes.
  • Page 31 C602 Sanitizing 11. Disassemble feed tubes and stand them in the corners of the mix hoppers. 12. Remove the restrictor cap and syrup hole plugs from the shake door. 13. Sanitize the shake door spout and syrup ports using the appropriate brushes and squeeze bottle.

  • Page 32: Priming

    C602 Shake Priming 1. Place a pail beneath the door spout. 2. Touch any FLAVOR SELECT symbol to open the draw valve. 3. Pour fresh mix into the hopper and allow it to flow into the freezing cylinder. 4. When full strength mix...

  • Page 33: Shake

    C602 Shake Priming 5. When mix stops bubbling, reinstall the feed tube and secure with cotter pin. 6. Install the shake cup holder. 7. Select the AUTO symbol. (Freeze down time approximately 7 minutes.) 8. Fill the hopper with fresh mix and put the hopper cover in position.
  • Page 34 C602 Soft Serve Priming 1. Place a pail beneath the door spout. 2. When mix stops bubbling, reinstall the feed tube and secure with cotter pin. 3. Select the AUTO symbol. (Freeze down time approximately 7 minutes.) 4. Fill the hopper with fresh mix and put the hopper cover in position.

  • Page 35: Syrup

    C602 Syrup Priming 1. Place the feed tube into the full syrup container and place in syrup cabinet. 2. Remove the syrup valve from the freezer door and hold it over an empty cup. 3. Touch the CALIBRATION symbol to display menu options.
  • Page 36 C602 Syrup Priming 5. Touch the corresponding FLAVOR SELECT symbol to run the syrup pump at maximum speed. 6. When a steady stream of syrup is flowing from the syrup valve, touch any FLAVOR SELECT symbol to stop the pump.

  • Page 37: Syrup Calibration

    C602 Syrup Calibration 1. Touch the CALIBRATION symbol to display menu options. 2. Select “SYRUP CALIBRATION” from the menu. 3. Disconnect the syrup valve from the freezer door. 4. Hold the small portion of the calibration cup under the valve for the flavor to...
  • Page 38 C602 Syrup Calibration 5. Touch the corresponding FLAVOR SELECT symbol to start the flow of syrup. 6. Touch the same FLAVOR SELECT symbol to stop the syrup flow at the 1 oz. position on the calibration cup. 7. Touch the CALIBRATION symbol to exit the calibration mode.
  • Page 39 C602 Overrun What Is Overrun? Overrun is the air to mix ratio of the product. During the freezing process, mix is blended and frozen with air. The frozen mix absorbs air and therefore increases the volume of the mix. Example: If 1 gallon of mix yields 1.5 gallons of frozen product, the...
  • Page 40 C602 Calculating Overrun: 1. Place a cup on a scale and adjust the scale to read “zero”.
  • Page 41 C602 Calculating Overrun: 2. Fill the cup completely with unfrozen, fresh mix and weigh the cup of mix. Write down the exact weight. Discard the liquid mix and rinse the cup. Liquid...
  • Page 42 C602 Calculating Overrun: 3. After the freezer has completed a refrigeration cycle, draw frozen product into the same cup. As the cup fills, lightly pack the product to prevent air pockets. Slightly overfill the cup and then close the freezer draw valve.
  • Page 43 C602 Calculating Overrun: 4. Skim off the excess product at the brim of the cup.
  • Page 44 C602 Calculating Overrun: 5. Place the cup of frozen product on the scale and record the weight. Frozen...
  • Page 45 C602 Calculating Overrun: 6. Divide the unfrozen fresh mix weight by the frozen product weight. The answer indicates the increase in volume. Example: 18÷12=1.50 50% Overrun UNFROZEN FRESH MIX WEIGHT FROZEN PRODUCT WEIGHT Liquid 18 oz. Frozen 12 oz.
  • Page 46 C602 Brushes All brushes must be replaced at least annually. Blue Bristle Brush (3”x7”) Used to clean the mix hopper, pump cylinder, hopper cover, parts tray, drip pans, beater, front bearing, splash shield, front drip tray, and piston.
  • Page 47 C602 All brushes must be replaced at least annually. Black Bristle Brush Used to clean rear shell bearing and mix pump drive hub.
  • Page 48 C602 All brushes must be replaced at least annually. Blue Bristle Brush (1/2”x3”) Used to clean the topping pump.
  • Page 49 C602 All brushes must be replaced at least annually. Blue Bristle Brush (1”x2”) Used to clean the product entry ports in back of freezer door, scraper blade, draw handle, beater drive shaft, spinner blade, and drive shaft boot seal.
  • Page 50 C602 All brushes must be replaced at least annually. Blue Bristle Brush (1.5”x3”) Used to clean the agitator and the draw valve core in the freezer door.
  • Page 51 C602 All brushes must be replaced at least annually. Double-Ended Brush Used to clean o-rings, holes in metal parts, piston grooves, mix inlet tube, mix inlet adapter, o-ring grooves, draw valve core, valve caps, syrup line port holes in freezer door,...
  • Page 52 C602 All brushes must be replaced at least annually. Brush Set Used to clean the syrup port holes, syrup valve retainer port holes, and mix feed tube holes under check band.
  • Page 53 C602 All brushes must be replaced at least annually. Blue Bristle Brush (1”) Used to clean the syrup ports and door spouts.
  • Page 54 C602 All brushes must be replaced at least annually. Pump Spout Brush Used to clean the topping pump.

  • Page 55: Troubleshooting

    C602 Troubleshooting Contents Soft Lock..........56 Hard Lock ..........59 Dispensing No Product ......60 Product Too Soft ........63 Product Too Thick ........ 65 Mix in Hopper Too Warm ..... 67 Mix in Hopper Too Cool ....... 68 Mix Low/Out Probes ......69 Product Collection .......
  • Page 56 C602 Soft lock message appears on display. Probable Remedy Cause An equipment Determine reason fault has the failure occurred. occurred. Correct cause for failure, then select HEAT symbol to start a heat cycle or WASH to disassemble and brush clean the machine.
  • Page 57 C602 Soft lock message appears on display. (Continued) Probable Remedy Cause The power switch The power switch must is in the OFF be in the ON position. position. The freezer must now be disassembled and brush cleaned or placed in a heat cycle.
  • Page 58 C602 Soft lock message appears on display. (Continued) Probable Remedy Cause Mix out condition. The level of mix in the mix hopper must be up to the fill level indicator on the agitator paddle. The freezer must now be disassembled and brush cleaned, or placed in a heat cycle.
  • Page 59 C602 Hard lock message appears on display. Probable Remedy Cause Brush clean The freezer must be interval disassembled and exceeded. brush cleaned within 24 hours when the counter indicates one day remaining. A barrel or Call an authorized hopper thermistor service technician.
  • Page 60 C602 No product is being dispensed. Soft Serve Remedy Probable Cause Low on mix. The Add mix to the mix MIX OUT light is hopper. Return to AUTO mode. The power switch Place the power switch is in the OFF to ON and select position.
  • Page 61 C602 No product is being dispensed. (Continued) Soft Serve Remedy Probable Cause The pump motor Push the pump reset is not running in button. Check pump the AUTO mode. motor is operating when the draw valve is raised. Freeze-up in mix Call an authorized inlet hole.
  • Page 62 C602 No product is being dispensed. (Continued) Shake Side Remedy Probable Cause Menu is Exit the menu by displayed making moving the cursor flavor select keys arrow to “EXIT” and inoperative. touching the CAL symbol. This will restore the control keys to their normal function.
  • Page 63 C602 The product is too soft. Shake Side Remedy Probable Cause Too much syrup. Calibrate the syrups. 1 fl oz (30 ml) in 5 seconds. For Triple Thick Shake Syrup: 1 oz (30 ml) ±1 1/8 oz (4 ml) in 7 seconds.
  • Page 64 C602 The product is too soft. Probable Remedy Cause Product is over- Replace soft serve beaten from worn scraper blades every scraper blades. 3 months, and shake scraper blades every 6 months.
  • Page 65 C602 The product is too thick. Shake Side Remedy Probable Cause Not enough Calibrate the syrups. syrup. 1 fl oz (30 Check that the syrup ml) in 5 seconds. containers are not For Triple Thick empty. Shake Syrup: 1 oz (30 ml) ± 1/8 oz (4 ml) in 7 seconds.
  • Page 66 C602 The product is too thick. (Continued) Probable Remedy Cause Freezing cylinder Drain the freezing not primed cylinder and reprime correctly. the machine. Air/mix pump Follow assembly incorrectly procedures carefully. assembled. The viscosity Call an authorized control is set too service technician.
  • Page 67 C602 The mix in the hopper is too warm. Probable Remedy Cause Hopper cover is Clean and sanitize not in position. hopper cover and place in position. The agitator is Clean and sanitize the not installed. agitator and install. The hopper...
  • Page 68 C602 The mix in the hopper is too cool. Probable Remedy Cause The hopper Call an authorized temperature is service technician. out of adjustment.
  • Page 69 C602 Mix low and mix out probes are not functioning. Probable Remedy Cause Milkstone buildup Clean hoppers in the hopper. thoroughly.
  • Page 70 C602 Product is collecting on top of the draw valve. Shake Side Remedy Probable Cause Inadequate Lubricate properly. lubrication of spinner shaft or seal. Spinner shaft Install or replace the seal is missing or spinner shaft seal. worn.
  • Page 71 C602 Product is collecting on top of the freezer door. Probable Remedy Cause The top o-ring Lubricate properly or on draw valve replace the o-ring. is improperly lubricated or worn.
  • Page 72 C602 Excessive mix leakage from the bottom of the door spout. Probable Remedy Cause Bottom o-ring Lubricate properly or on draw valve replace the o-ring. is improperly lubricated or worn.
  • Page 73 C602 Excessive mix leakage into the long drip pan. Probable Remedy Cause The seal on Lubricate properly or drive shaft is replace the seal. improperly lubricated or worn. The seal is Install correctly. installed inside- out on the drive shaft.
  • Page 74 C602 Excessive mix leakage into the long drip pan. (Continued) Probable Remedy Cause Worn rear shell Call an authorized bearing. service technician. Gear box out of Call an authorized alignment. service technician.
  • Page 75 C602 The drive shaft is stuck in the drive coupling. Probable Remedy Cause Mix and lubricant Brush clean the rear collected in drive shell bearing area coupling. regularly. Rounded corners Call an authorized of drive shaft, service technician. drive coupling, or both.
  • Page 76 C602 The freezing cylinder walls are scored. Shake Side Remedy Probable Cause Missing or worn Install or replace the front bearing. front bearing. Soft Serve Remedy Probable Cause Missing or worn Install or replace the front bearing and front bearing and beater shoes.
  • Page 77 C602 The freezing cylinder walls are scored. (Continued) Probable Remedy Cause Sanitizing Unit must NOT be solution was still placed in AUTO during in the freezing sanitizing. Place in cylinder when AUTO only after unit unit was placed has been primed and in AUTO.
  • Page 78 C602 The product makes a popping sound when drawn. Soft Serve Remedy Probable Cause Draw rate is set Adjust draw rate of 5 too fast. to 7 1/2 oz. (142 g. to 213 g.) of product by weight in 10 seconds.
  • Page 79 C602 No control panel functions with power switch ON. Probable Remedy Cause Machine is Plug into wall unplugged. receptacle. Circuit breaker Turn the breaker ON OFF or blown or replace the fuse. fuse.
  • Page 80 C602 The draw valve is not opening. Shake Side Remedy Probable Cause The power switch Place the power switch is off. in the ON position. The shake side is Cancel the STANDBY in the STANDBY mode. mode. A heat cycle is in Wait for the completion progress.
  • Page 81 C602 The draw valve is not opening. (Continued) Shake Side Remedy Probable Cause The draw valve Reassemble with the wasn’t aligned correct alignment. with the actuator Tighten the bracket when the handscrews in a criss- freezer door was cross pattern when installed.
  • Page 82 C602 The draw valve is not closing. Shake Side Remedy Probable Cause The draw valve Reassemble with the was not aligned correct alignment. with the actuator Tighten the bracket when the handscrews in a criss- freezer door was cross pattern when installed.
  • Page 83 C602 The draw valve is not closing. (Continued) Shake Side Remedy Probable Cause The spinner Call an authorized blade became service technician disengaged from to check the spinner the driven spinner coupling position on when the draw the motor. valve was raised.
  • Page 84 C602 The mix pump will not operate in the PUMP mode. Shake Side Remedy Probable Cause Pump motor is Push the pump reset not running. button.
  • Page 85 C602 The mix pump runs constantly in the AUTO mode. Soft Serve Remedy Probable Cause Draw valve is not Raise draw handle so fully closed. draw valve is closed all the way. Probable Remedy Cause Mix pump motor Call an authorized failed.
  • Page 86 C602 Syrup cannot be calibrated or inconsistent calibration readings. Shake Side Remedy Probable Cause The pump tube Replace pump tube. has collapsed. Syrup Allow the syrup to temperature too warm up before using. cold. Note: Never refrigerate the syrup. Keep a...
  • Page 87 C602 Syrup cannot be calibrated or inconsistent calibration readings. (Continued) Shake Side Remedy Probable Cause Syrup leak. Inspect syrup system for leaks. Syrup lines are Match the color of the not matched syrup pick-up tube and with the syrup cap with the correct flavor or are syrup container.
  • Page 88 C602 Syrup cannot be calibrated or inconsistent calibration readings. (Continued) Shake Side Remedy Probable Cause The syrup line Flush and sanitize the is plugged or syrup lines. Clean the restricted. syrup system weekly. Do not attach the short syrup line to the door when the line is not primed with syrup.
  • Page 89 C602 Syrup continues to flow after drawing a shake. Shake Side Remedy Probable Cause Air in syrup line. Follow syrup prime procedure. Duckbill valve Remove syrup nose damaged. fitting and clean. Replace duckbill valve. Motor reversing Call an authorized time set service technician.
  • Page 90 C602 Spinner shaft will not rotate to blend mix and syrup. Shake Side Remedy Probable Cause Flexible coupling Call an authorized is broken. service technician. Pin is missing in Call an authorized quick disconnect service technician. of spinner coupling. Spinner motor is...
  • Page 91 C602 Syrup toppings are not hot. Soft Serve Remedy Probable Cause Topping heaters Select topping heater are not ON. symbols. Symbols will be lit when heaters are No water is in Fill to indicating mark. topping well. The water is not Using a thermometer, hot enough.
  • Page 92 C602 Pocket Guide — English Rev: 8/30/21 (Part Number: 086086-MCD)

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