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Troubleshooting Tips
3. Restart your computer and run HP Colorado Backup II.
Table 2: Drivers Not In Use
If you are using this
device:
SCSI backup device
SCSI Backup Devices
If your system cannot locate your SCSI backup device, disable any real-mode
drivers loading in your CONFIG.SYS file. Follow the steps below:
1. Click Run on the Start menu.
2. Type sysedit.exe and click OK.
3. Click on the CONFIG.SYS window.
4. Type rem at the beginning of each line that contains a real-mode driver. For
example, rem device=C:\aspi\aspi4dos.sys
5. Save the CONFIG.SYS file.
6. Restart your computer and run HP Colorado Backup II.
Parallel Port Backup Device
If your system cannot locate your Parallel Port device, you may have an IRQ
conflict.
To check for IRQ conflicts:
1. Right-click the My Computer icon and select Properties.
2. Click the Device Manager tab in the System Properties window.
3. Computer is highlighted and appears at the top of the list. Click Properties.
4. Make sure your printer port drive is the only device with an IRQ setting of
07. If another device has the same IRQ setting, change that device's IRQ
setting to avoid conflicts.
Change these files:
drvwppqt.vxd
drvwq117.vxd