Chapter 5: Cisco Spa9000 Voice System Features; Picking Up A Call At A Specific Extension; Picking Up A Call At An Extension In A Group; Parking A Call - Cisco WIP310 - iPhone Wireless VoIP Phone User Manual

Chapter 5
Chapter 5: Cisco SPA9000
Voice System Features
This chapter contains information about Cisco SPA9000
Voice System-specific functions of the WIP310 The
Cisco SPA9000 Voice System (formerly called the Linksys
Voice System) is an Internet telephony phone system for
small businesses that provides features such as shared
telephone lines, paging, call parking, and hunt groups
If your WIP310 is used in a small business environment,
it may be part of a Cisco SPA9000 Voice System Contact
your system administrator for more information
NOTE:
Cisco SPA9000 Voice System features
work only if your Wireless IP Phone is part of a
Cisco SPA9000 Voice System and the phone is
registered to a SPA9000 Consult your system
administrator if you need more information

Picking Up a Call at a Specific Extension

You can pick up a call that is ringing at another extension
Depending on the way your phone network is configured,
you can pick up a call ringing at any extension, or you may
have a group of phones configured where members of the
group can pick up a call ringing at any group member's
phone
To pick up a call ringing at a specific extension:
1 From the Home screen, enter the pickup star code (
and the extension number of the ringing phone
Call button
2 Press the

Picking Up a Call at an Extension in a Group

To pick up a call ringing at an extension in your group of
phones:
1 From the Home screen, enter the group pickup star
code (37) A list of phone calls to extensions in the
group displays
2 Select the extension whose call you want to pick up
and press the Call button
Wireless-G IP Phone
Cisco SPA9000 Voice System Features

Parking a Call

If your phone is part of a Cisco SPA9000 Voice System, you
may have this feature You can "park, " or place a call on
hold on a line You can then "unpark" or retrieve the call
from your wireless IP phone
To park a call:
1 While in a call, press
Call
*38 and then a number to park the call This
2 Dial
number can be any number; choose one that is easy to
remember (For example, *1001 )
3 Press the
number that you entered; the caller hears on-hold
music

Retrieving Parked Calls

If your phone is part of a Cisco SPA9000 Voice System,
you may have this feature You can "unpark" or retrieve a
parked call from your wireless IP phone
To retrieve a parked call:
If you know the parked line number:
*39 and the number of the line on which the call
1 Dial
is parked (For example, *1001 )
Call button The parked call is transferred to
2 Press the
your phone
If you do not know the parked line number:
1 In the Settings menu, navigate to Call Park Status
and press the Select button The screen displays
36)
information about any parked calls, including the
extension number of the person who parked the call;
the name of the caller, and the park line number
2 Use the arrow keys to navigate to the call you want to
retrieve, then press the Call button to unpark the call
The call is transferred to your phone
Press the Back soft key to move back one screen Press the
Power/End Call button to return to the Home screen

Using Paging

Your WIP310 can automatically answer pages from other
Cisco SPA phones in the Cisco SPA9000 Voice System
When your WIP310 is paged, the phone emits a series of
beeps, and two-way audio is established between your
phone and the phone that called you You do not have to
accept the page
You can page another extension in the Cisco SPA9000
Voice System with your WIP310 To page another phone:
*96, then the extension of the phone you are
1 Dial
paging
Call button
2 Press the
Options and navigate to New
Call button The call is parked on the line
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