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SolaX Power X3-HAC Series User Manual
SolaX Power X3-HAC Series User Manual

SolaX Power X3-HAC Series User Manual

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X1/X3-HAC
4.6 kW / 7.2 kW / 11 kW / 22 kW
User Manual
Version 3.0
www.solaxpower.com
eManual in the QR code or
at http://kb.solaxpower.com/

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Summary of Contents for SolaX Power X3-HAC Series

  • Page 1 X1/X3-HAC 4.6 kW / 7.2 kW / 11 kW / 22 kW User Manual Version 3.0 www.solaxpower.com eManual in the QR code or at http://kb.solaxpower.com/...
  • Page 2 The images included in this document are solely for illustrative purposes and may differ based on the specific product models. For more detailed information, kindly visit the website of SolaX Power Network Technology (Zhejiang) Co., Ltd. at www.solaxpower.com. SolaX retains all rights for the final explanation.
  • Page 3: About This Manual

    About This Manual Scope of Validity This manual is an integral part of X1/X3-HAC Series EV-Charger. It describes the transportation, storage, installation, electrical connection, commissioning, maintenance and troubleshooting of the product. Please read it carefully before operating. This manual is valid for the following models:...
  • Page 4: Target Group

    Model description X3-HAC-22P-L-B Item Description "X1": single-phase; "X3": three-phase "HAC": the product family name "4": the nominal output power is 4.6 kW; "7": the nominal output power is 7.2 kW; "11": the nominal output power is 11 kW; "22": the nominal output power is 22 kW "P": Plug Type (also called Connector Type), with charging cable and connector;...
  • Page 5: Change History

    Symbol Description Indicates a hazardous situation which, if not avoided, CAUTION! could result in minor or moderate injury. NOTICE! Provides tips for the optimal operation of the product. Change History Version 03 (2025-02-17) Updated all contents related to the App (based on App version 6.5.0) Updated "12.2 Troubleshooting"...
  • Page 6: Table Of Contents

    Table of Contents Safety ......................1 1.1 General Safety ........................1 1.2 Safety Instructions ......................1 Product Overview ..................3 2.1 Product Introduction ......................3 2.2 Supported Power Grid .....................3 2.3 Appearance .........................5 2.3.1 Dimensions ......................7 2.3.2 Front Panel ......................8 2.3.3 States ........................9 2.4 Symbols on the Label .......................11 2.5 Principle Circuit Diagram ....................12 Transportation and Storage ..............13 Preparation before Installation ..............14...
  • Page 7 8.1.2 App Registration and Login ................43 8.2 Configuration ........................44 8.2.1 Add Device ......................44 8.2.2 Wi-Fi Connection ....................45 8.2.3 Local Mode ......................45 Settings for EV-Charger ................46 9.1 Introduction of Details Page ..................46 9.2 Introduction of Control Page ..................48 9.3 Operation to Enter the Setting Page ................49 9.4 Overview of the Setting Page ..................49 Operation Method ...................53 10.1 Activation Mode Setting ....................53...
  • Page 8 Technical Data ..................87 Appendix ....................90 15.1 RFID Management Function ..................90 15.1.1 Introduction of RFID Management Function ..........90 15.1.2 Operation of RFID Management Function ...........90 15.2 Parallel Function.........................91 15.2.1 Introduction of Parallel Function ..............91 15.2.2 Connection Method ....................92 15.2.3 Settings for Parallel Function ................94 15.3 Voice Control Function ....................95 15.3.1 Introduction of Voice Control Function ............95 15.3.2 Operation of Voice Control Function ............95...
  • Page 9: Safety

    Safety General Safety The series EV-Charger has been meticulously designed and thoroughly tested to comply with the relevant state and international safety standards. Nevertheless, like all electrical and electronic equipment, safety precautions must be observed and followed during the installation of the EV-Charger to minimize the risk of personal injury and ensure a safe installation.
  • Page 10 Safety DANGER! • Danger to life due to output and input high voltages in this device. • Do not attempt to open the enclosure without authorization from SolaX. Unauthorized opening of the enclosure will void the warranty and can result in lethal danger or serious injury due to electric shock.
  • Page 11: Product Overview

    Product Overview Product Introduction The X1/X3-HAC series are AC EV charger and intended only for charging electric vehicles. It should be installed in a fixed location and connected to the AC supply. The EV-Charger can communicate with other devices or systems (inverter, meter, CT, third-party charger management platform, etc.) to realize intelligent control of charging process.
  • Page 12 Product Overview TT (High-voltage) 400 V 400 V 400 V L2 L3 Three-phase Single-phase EV-Charger EV-Charger 1. L-N: 230 V; L-L: 400 V 2. L-N: 220 V; L-L: 380 V Figure 2-2 Supported power grid for models named without "-E" - TT (High-voltage) TT (Low-voltage) 230 V 230 V...
  • Page 13: Appearance

    Product Overview TN-C-S 400 V 400 V 400 V L2 L3 Three-phase Single-phase EV-Charger EV-Charger 1. L-N: 230 V; L-L: 400 V 2. L-N: 220 V; L-L: 380 V Figure 2-5 Supported power grid for models named with "-E" - TN-C-S Appearance EMERGENCY STOP button...
  • Page 14 Product Overview EMERGENCY STOP button Front Nameplate panel Charging connector base Charging connector Wiring connection area Figure 2-7 Appearance of Plug Type Table 2-1 Description of appearance Item Description Nameplate clearly identifies the device type, serial number, specific Nameplate parameters, certification, etc. Including LED indicator, LCD screen (Optional) and card swiping position.
  • Page 15: Dimensions

    Product Overview 2.3.1 Dimensions 206 mm 139 mm Figure 2-8 Dimensions of Socket Type 206 mm 139 mm Figure 2-9 Dimensions of Plug Type...
  • Page 16: Front Panel

    Product Overview 2.3.2 Front Panel Status indicator light LCD Screen (Optional) Card swiping position Figure 2-10 Front Panel Table 2-2 Definition of front panel Name Definition The status light will be on according to the state of the Status indicator light EV-Charger.
  • Page 17: States

    Product Overview 2.3.3 States The states of this series of EV-Charger are described as below: Table 2-3 States State of the Status of the Indicator light colour Remark EV-Charger light The EV-Charger is powered on and available for usage. Solid/ Available The EV-Charger is on-line Green...
  • Page 18 Product Overview State of the Status of the Indicator light colour Remark EV-Charger light The charging process is suspended. Same as the colour of ChargPause Stop flowing The light will stay in the Charging status current flowing position and flash for 1 second. The EV-Charger is remote upgrading.
  • Page 19: Symbols On The Label

    Product Overview Symbols on the Label Table 2-4 Description of symbols Symbol Description CE mark of conformity RCM mark of conformity Caution, risk of electric shock Caution, risk of danger The EV-Charger can be recycled. Do not dispose of the EV-Charger together with household waste. Used electrical devices must be collected separately and recycled in an environmentally responsible manner.
  • Page 20: Principle Circuit Diagram

    Product Overview Principle Circuit Diagram The principle design of the EV-Charger is shown in the figure below: Type A 30 mA + DC 6 mA OUTPUT-L3 INPUT-L3 INPUT-L2 OUTPUT-L2 Charging INPUT-L1 OUTPUT-L1 Plug/Socket INPUT-N OUTPUT-N Central Control Board * L2, L3 are for three-phase EV-Charger. PP is only for Socket Type.
  • Page 21: Transportation And Storage

    Transportation and Storage If the EV-Charger is not put into use immediately, the transportation and storage requirements need to be met: Transportation • The EV-Charger must be transported in its original packaging. SolaX will not be held responsible for any damage to the inverter caused by improper transportation or by transportation after it has been installed.
  • Page 22: Preparation Before Installation

    Preparation before Installation Selection of Installation Location The installation location selected for the EV-Charger is quite critical in the aspect of the guarantee of device safety, service life and performance. It has the IP65 ingress protection for Plug Type and IP54 ingress protection for Socket Type, which allows it to be installed outdoor.
  • Page 23 Preparation before Installation NOTICE! • For outdoor installation, precautions against direct sunlight, rain exposure and snow accumulation are recommended. • Exposure to direct sunlight raises the temperature inside the device. This temperature rise poses no safety risks, but may impact the device performance. •...
  • Page 24: Installation Carrier Requirement

    Preparation before Installation 4.1.2 Installation Carrier Requirement The installation carrier must be made of a non-flammable material, such as solid brick, concrete, etc. and be capable of supporting the weight of the EV-Charger and suitable of the dimensions of the EV-Charger. If the wall strength is not enough (such as wooden wall, the wall covered by a thick layer of decoration), it must be strengthened additionally.
  • Page 25: Tools Requirement

    Preparation before Installation Tools Requirement Installation tools include but are not limited to the following recommended ones. If necessary, use other auxiliary tools on site. Please note that the tools used must comply with local regulations. Hammer drill Marker Measuring tape Utility knife (drill bit: Ø8 mm) Torque screwdriver...
  • Page 26: Additionally Required Materials

    Preparation before Installation Additionally Required Materials Table 4-1 Additionally required materials Required Material Type Type A RCD with a trip current of ≤ 30 mA; 2P and rated current ≥ 25 A for 4.6 kW, RCBO * 2P and rated current ≥ 40 A for 7.2 kW, 4P and rated current ≥...
  • Page 27: Unpacking And Inspection

    Unpacking and Inspection Unpacking • The EV-Charger undergoes 100% testing and inspection before delivery. However, damages may still occur during transportation. Before unpacking, please carefully check the external packaging for any signs of damage, such as punctures or cracks. • Unpacking the EV-Charger according to the following figures.
  • Page 28: Scope Of Delivery

    Unpacking and Inspection Scope of Delivery Expansion tube EV-Charger Base plate Self-tapping screw R-type terminal Panel M5 screw M4 screw RJ45 terminal adapter Anti-theft accessory (a) RJ45 terminal CT (for single-phase) or Anti-theft accessory (b) RJ45 connector CT (for three-phase) ST3.5 screw RFID card Cable hook...
  • Page 29 Unpacking and Inspection Item Description Quantity Remark 4 for Socket Type, For installation of the base plate Self-tapping screw 6 for Plug Type and cable hook 3 for single-phase, R-type terminal For AC input connection 5 for three-phase For fixing the EV-Charger on the M5 screw base plate Panel...
  • Page 30: Installation And Wiring

    Installation and Wiring WARNING! • Only qualified personnel are allowed to perform the mechanical installation in accordance with local laws and regulations. • Check the existing power cables or other piping in the wall to prevent electric shock or other damage. •...
  • Page 31: Decide Application Scenario

    Installation and Wiring Decide Application Scenario The EV-Charger offers different application scenarios and the communication connection is different under different application scenario. Please decide the application scenarios before installation. If the user wants to use more than one EV-Charger in one system, please refer to "15.2 Parallel Function".
  • Page 32 Installation and Wiring • Communication with CT/Meter The EV-Charger can work with the inverter system which does not support communication with it to form an intelligent photovoltaic, storage and EV charging energy system. Through communicating with CT or meter, the EV-Charger can obtain the current information and realize the smart control of different charging modes.
  • Page 33 Installation and Wiring OCPP Scene The EV-Charger can be connected with the OCPP server and controlled by the OCPP server. WiFi/LAN EV-Charger EV-Charger EV-Charger Router OCPP Cloud Meter Meter Meter (Optional) (Optional) (Optional) RCBO RCBO RCBO AC distribution box Grid Figure 6-6 OCPP scene...
  • Page 34: Installation And Wiring Steps

    Installation and Wiring Installation and Wiring Steps WARNING! • Disconnect the AC power supply before electrical connection. Do not work with the power on, or electric shock may occur. • Only qualified personnel are allowed to perform the electrical connection following local laws and regulations.
  • Page 35 Installation and Wiring Step 2: Set the base plate (and the cable hook for Plug Type) aside and drill holes with Ø8 drill bit, make sure the holes are deep enough for the installation (Depth: at least 45 mm). 90° Ø...
  • Page 36 Installation and Wiring Step 4: Align the base plate (and the cable hook for Plug Type) with the holes, and screw the self-tapping screws (part B) with a Phillips-head torque screwdriver. ST4.8 1.5-2 N·m Figure 6-10 Secure the base plate (and the cable hook) * (Optional) If the user wants to install the padlock for safety reasons, install the anti-theft accessory (a) (part K) before tighten the screw at the bottom part of the base plate.
  • Page 37 Installation and Wiring Step 5: Prepare and process the AC input cable. Strip the insulation jacket of the AC input cable to an appropriate length. L1L2 L3 AC input cable Figure 6-12 Strip the AC input cable Pull the heat shrink tubing over the AC input cable and insert the stripped section of the wires into the R-type terminals (part C).
  • Page 38 Installation and Wiring Crimp them with crimping tool, then pull the heat shrink tubing over the crimped section of the R-type terminals and use a heat gun to shrink them so that they can be firmly contacted with the terminals. Figure 6-14 Crimp the cable and shrink the tubing Step 6: Remove the screws from the upper part of the base plate, loosen the swivel nut from the AC input terminal and then taking out the sealing ring.
  • Page 39 Installation and Wiring Step 7: Thread the AC input cable in sequence as shown below. Take the outer diameter of the AC input cable into account to deal with the sealing ring. L1L2L3 Note: When the outer diameter of the AC input cable is: 11 mm-14 mm: with the sealing ring 14 mm-20.5 mm: without the sealing ring Figure 6-16 Thread the AC input cable...
  • Page 40 Installation and Wiring Step 9: Push up the sealing ring and the swivel nut to an appropriate position, then tighten the swivel nut of the AC input terminal. Hand-tight Figure 6-18 Tighten the swivel nut of the AC input terminal Step 10: Align the panel (part E) with the base plate and clamp it on the two buckles on the left.
  • Page 41 Installation and Wiring Step 11: Secure the M4 screw (part F) on the right of the panel to fix it on the base plate. 1.2±0.1 N·m Figure 6-20 Secure the M4 screw Step 12: Align and clamp the four holes on the RJ45 terminal adapter (part G) with the four cylinders on the panel.
  • Page 42 Installation and Wiring Pin definition of communication ports 1) White with orange stripes 2) Orange 3) White with green stripes 4) Blue 5) White with blue stripes 6) Green 7) White with brown stripes COM2 COM1 8) Brown Figure 6-22 Communication ports Table 6-1 Pin definition of COM1-S- Pin Definition Table 6-2 Pin definition of COM2-M-...
  • Page 43 Installation and Wiring Step 13: Choose and prepare communication cable(s) as the actual application scenario required. If the cable is self-made, pay attention to pin order of RJ45 terminal and make sure the wires are firmly crimped with the RJ45 terminal (part H). Figure 6-23 Prepare communication cable(s) Step 14: Loosen the swivel nut of the communication terminal and take out the stopper and the plug(s) as needed.
  • Page 44 Installation and Wiring Step 15: Thread the communication cable(s) through the swivel nut and the opening of the stopper. Make sure the unused hole(s) of the stopper are sealed with the original plug(s). (Take all ports connected as an example from hereupon unless otherwise specified.) Figure 6-25 Thread communication cable(s) Step 16: Thread the communication cable(s) through the right channel on the base plate...
  • Page 45 Installation and Wiring Step 17: Push up the stopper and swivel nut to an appropriate position and tighten the swivel nut of the communication terminal. Hand-tight Figure 6-27 Tighten the swivel nut of the communication terminal Special notice about communication connection •...
  • Page 46 Installation and Wiring NOTICE! • The arrow on the CT must point at the public grid. • Do not place the CT on the N Wire or the PE wire. • Do not place the CT on the N and L wire simultaneously. •...
  • Page 47 Installation and Wiring NOTICE! • The series EV-Charger is optional with 4G function. If you want to use the 4G function (if available), please install the 4G SIM card before step 18. For details, please refer to "15.4 4G Function". Step 18: Align the body of the EV-Charger with the base plate, pay special attention to align a with a' and b with b' as shown below.
  • Page 48 Installation and Wiring Step 19: Secure the four M5 screws (part D) on both sides of the body of the EV-Charger with a hexagonal head electric screwdriver. 1.2±0.2 N·m Figure 6-33 Secure the M5 screws * (Optional) If the user wants to install the padlock for safety reasons, hang the padlock on the anti-theft accessories after fixing the screws.
  • Page 49 Installation and Wiring Step 20: For Plug Type, connect the charging connector with the EV-Charger and hang the connecting cable on the cable hook. Figure 6-35 Connect the charging connector and hang the cable...
  • Page 50: Power On

    Power on Checking before Powering on Check all below steps before powering on the EV-Charger: Check that the device is installed correctly and securely; The AC input cable is connected correctly and securely; The communication cables are connected correctly and securely; The voltage, frequency and other factors of the grid are in consistent with the working requirement of the EV-Charger.
  • Page 51: App Setting

    App Setting Download, Registration and Login SolaXCloud is an intelligent management platform for home energy, which integrates energy efficiency monitoring, device management, data security communication and other integrated capabilities. While managing your home energy device, it helps you optimize the efficiency of electricity consumption and improve the revenue of power generation.
  • Page 52: Configuration

    App Setting Allow SolaXCloud to access your system location, fill in plant name (self-defined), choose and complete the other settings according to actual situations, then add device by scanning or typing in the Registration No. on the type label. NOTICE! •...
  • Page 53: Wi-Fi Connection

    App Setting 8.2.2 Wi-Fi Connection The network configuration will be completed automatically by following the instructions when add device. If you need to reconnect the network when the device is off-line, please operate as below. Step 1: Login your account, turn to the Device page of the App and select the exact plant from the plant list on the upper left corner.
  • Page 54: Settings For Ev-Charger

    Settings for EV-Charger The function settings for EV-Charger can be done on the details page, control page and setting page of the App according to different functions. Charger setting and advanced setting can be done on the setting page, while charging level setting, boost setting and schedule charging setting can be done on the details page or the control page.
  • Page 55 Settings for EV-Charger On the Details page, you can operate to check the basic information, real time information and the statistics of the EV-Charger as well as to select the charging mode and do other functional settings. • Part a displays the series name, WiFi connection status and the state of the EV-Charger.
  • Page 56: Introduction Of Control Page

    Settings for EV-Charger Introduction of Control Page Step 1: Login your account, turn to the Device page of the App and select the exact plant from the plant list on the upper left corner. Step 2: Choose the exact EV-Charger card from the Device list according to the device type and SN, and touch icon on the lower right corner of the card.
  • Page 57: Operation To Enter The Setting Page

    Settings for EV-Charger Operation to Enter the Setting Page There are two methods to enter the setting page of the EV-Charger. • Method 1: Touch Remote setting under Function control part of the Details page to enter the setting page. Figure 9-3 Touch to enter the setting page - method 1 •...
  • Page 58 Settings for EV-Charger Basic Information Enter the Basic information page, there are four items displayed: Charger ID, Date Time, Timezone and Version. < Basic information 5XXXXXXXXXXXXX Charger ID 5XXXXXXXXXXXXX Date Time 2025-02-10 10:55 Timezone (UTC) Coordinated Universal Time Version Vxxx.xx Figure 9-6 Basic information page Date Time will be automatically synchronized.
  • Page 59 Settings for EV-Charger Advanced Setting There may be the following items: Application scene, Charging phase, Three phase imbalance, Parallel Setting, Random charging delay, Earth_Type, Charging Restrict, Alarm setting, Restore factory settings, EV Charger Reset and Network. Among these items, Charging phase and Three phase imbalance are only for single-phase EV-Chargers.
  • Page 60 Settings for EV-Charger The WiFi SSID Broadcast under Network is enabled by default. If the user doesn't want the WiFi signal named after the Registration No. of the EV-Charger to be shown to others for the consideration of security, disable this setting to hide the signal. For the detailed operation of other function settings, please refer to "10.3 Detailed Function Operation".
  • Page 61: Operation Method

    10 Operation Method 10.1 Activation Mode Setting The EV-Charger has three activation modes in total, namely plug & charge, card-swiping, and APP activation. There is a built-in electronic lock in Socket Type and there is no electronic lock for Plug Type. Solar scene / Standard scene In Solar scene and Standard scene, all the three activation modes are available and the default mode is plug &...
  • Page 62: Application Scene Setting

    Operation Method NOTICE! • In emergency cases, please stop the EV-Charger by pressing the EMERGENCY STOP button (if it has). NOTICE! • Before charging, please check whether the EV-Charger and the charging connector are in normal state. • During the charging process, do not unplug the charging connector directly, STOP charging first.
  • Page 63 Operation Method < Setting Available 0 kWh Charger Status Energy Power Charging Duration START Stop Charging Level 16A 》 Schedule Charging Figure 10-3 Control page for Standard scene OCPP scene In OCPP scene, the EV-Charger can be connected with the OCPP server and be managed and controlled through the App or web of the corresponding OCPP server.
  • Page 64: Detailed Function Operation

    Operation Method For models with LCD screen, users can also define the QR code displayed by setting and saving the information in LCD QR Code item. < Charger setting 5XXXXXXXXXXXXX OCPP Server OCPP Server Charger ID Charger ID LCD QR Code LCD QR Code Save Save...
  • Page 65 Operation Method 1 Minimum start-up charging power 2 Max charging power: rated power 3 Charging EV with PV surplus 4 PV surplus (can charge battery or feed to grid) 5 Home load consumption 6 EV charging time Figure 10-5 Green mode The user can set the charging current level for Green mode on the App following the path: the control page >...
  • Page 66 Operation Method 2 A (1.38 kW) will be taken from the grid. 1 Minimum start-up charging power 2 Max charging power: rated power 3 Charging EV with PV surplus 4 PV surplus 5 Home load consumption 6 EV charging time 7 Charging EV with grid power Figure 10-7 Eco mode The user can set the charging current level for Eco mode on the App following the path:...
  • Page 67: Boost Settings In Solar Scene

    Operation Method Fast mode In Fast mode, the EV-Charger will charge the EV at the rated output power regardless of whether the surplus photovoltaic power is sufficient. The actual charging power depends on the SOC of the battery pack of the EV. 1 Minimum start-up charging power 2 Max charging power: rated...
  • Page 68 Operation Method Charging Level 》 Timer Boost 00:00-00:00 Smart Boost 0.00kWh-00:00 Cancel Energy(kWh) End time Figure 10-10 Smart Boost setting on control page • On the Details page: Touch Boost setting under Function control part to enter next level. Enable Boost setting by touch the switch on the this new page. Select and confirm Smart Boost for mode.
  • Page 69 Operation Method Smart boost 1 Minimum start-up charging power 2 Max charging power: rated power 3 Charging EV with PV surplus 4 PV surplus (can charge battery or feed to grid) 5 Charging process 6 EV charging time 7 Charging EV with grid power Figure 10-12 Smart Boost Timer Boost Before using the Timer Boost function, complete the settings as below:...
  • Page 70 Operation Method On the Details page: • Touch Boost setting under Function control part to enter next level. Enable Boost setting by touch the switch on the this new page. Select and confirm Timer Boost for mode. Set the desired Start time and Stop time for the vehicle charging, then Save the settings.
  • Page 71: Dynamic Load Balance

    Operation Method 10.3.3 Dynamic Load Balance The EV-Charger has dynamic load balancing function. During the charging period, no matter in which charging mode, the total power of the house will not exceed the main grid capacity. To ensure that the total power of the house doesn't exceed the grid capacity, the charging power will be adjusted in real time according to the total load power.
  • Page 72: Auto Phase-Switching

    Operation Method 10.3.4 Auto Phase-Switching This function is only available for three-phase EV-Chargers and only takes effect in Green mode in Solar scene. When the surplus PV power is not sufficient for the minimum start- up charging power for three-phase charging but is sufficient for the minimum start-up charging power for single-phase charging, the EV-Charger can switch to single-phase mode charging automatically to make full use of the PV power if this function is enabled.
  • Page 73: Charging Phase

    Operation Method 10.3.6 Charging Phase This function is only available for single-phase EV-Chargers. When single-phase EV-Charger is installed in a three-phase power grid system, the charging phase should be correctly set based on the actual installation situation. You can set after consulting with the technical electrician following the path on the setting page: Advanced setting >...
  • Page 74: Random Charging Delay

    Operation Method 10.3.8 Random Charging Delay The start charging time for the vehicle can be delayed randomly with the random charging delay function. If choose to enable it, input the charging delay time (s) within a range of 600 s ~ 1800 s. This function is disabled by default. If needed, the user can enable it following the path on the setting page: Advanced setting >...
  • Page 75 Operation Method < Charging Restrict 5XXXXXXXXXXXXX Time: 08:00-11:00 Restrictive: Ban Repeat: Mo Tu We Th Fr Time: 16:00-22:00 Restrictive: Ban Repeat: Mo Tu We Th Fr Figure 10-24 Charging restrict list If the user wants to add a new period, touch the + icon on the upper right corner and complete relative settings.
  • Page 76: Maximum Charging Current

    Operation Method If the user wants to revise the settings for a certain period, touch the content box of the period and then update the setting items. < Charging Restrict 5XXXXXXXXXXXXX Time: 08:00-11:00 Restrictive: Ban Repeat: Mo Tu We Th Fr Figure 10-26 Touch to revise If the user wants to delete a certain period, touch the delete icon and select OK in the pop-up window to confirm.
  • Page 77: Schedule Charging Setting

    Operation Method Charging Level Cancel Maximum charging current Green Mode ECO Mode Fast Mode Cancel Confirm Confirm Figure 10-28 Setting maximum charging current 10.3.12 Schedule Charging Setting NOTICE! • When the schedule charging setting function is enabled, the plug & charge activation mode will be invalid immediately.
  • Page 78 Operation Method Touch Add Schedule at the bottom. Schedule Cancel Add Schedule Figure 10-30 Touch Add Schedule Four items (Start time, End time, Repetition and Current) can be set here. Touch each item to set the desired value and confirm. Add Schedule Cancel Start time...
  • Page 79 Operation Method After the addition is completed, it will be displayed on the list. Touch the switch as shown to enable the setting. Once enabled, the clock icon on the control page will turn to yellow like " ". Schedule Cancel 00:00-00:20 Only Once...
  • Page 80 Operation Method Four items (Start time, Stop time, Cycle switch and Charging Current) can be set here. Touch each item to set the desired value and confirm. < Appointment settings Start time 00:00 > Stop time 00:00 > Cycle switch Charging current >...
  • Page 81 Operation Method NOTICE! • For the charging current, the value set for dynamic load balance has a higher priority. • During the schedule charging period, the charging process can be stopped by the App.
  • Page 82: Screen Display

    11 Screen Display NOTICE! • The screen is optional, only models named with "L" have LCD screen. • The screen will display the information of the EV-Charger. • The screen is for display only and not available for setting. All screen pictures in this section are for illustrative purposes only. 11.1 Description of Icons on the Screen From the screen, users can get information about the EV-Charger, including its basic...
  • Page 83 Screen Display Item Icon Description Remark The EV-Charger is not connected with any server in Connected with server above figure. In Solar scene Server and Standard scene, it indicates connection the connection status with status SolaXCloud. In OCPP scene, it Not connected with indicates the connection status server...
  • Page 84: Description Of Status Screen

    Screen Display 11.2 Description of Status Screen In different states, the screen will display different information or operation tips. Below table gives examples and brief explanations in different states. Table 11-2 Descriptions of status screen Status Screen Picture Description Remark The first interface displayed after the Power on...
  • Page 85 Screen Display Status Screen Picture Description Remark 1. Start charging: If the EV is not ready the screen will display as "Preparing" status; Authorisation if the EV is ready, the passed. Only screen will jump to display for a "Charging" status. short time.
  • Page 86 Screen Display Status Screen Picture Description Remark 1: Charging mode (Fast, Green or Eco for Solar scene, Fast for Standard and OCPP scene. 2: Phase voltage (different phases for three-phase) 3: Phase current During the (charging current, charging different phases for process, these Charging three-phase)
  • Page 87 Screen Display Status Screen Picture Description Remark Display the charging record. E: Charging energy T: Charging time When the C: Cost charging finished, these Finish two interfaces Prompt the user to will switch unplug the charging back and forth. connector from the EV.
  • Page 88: Troubleshooting And Maintenance

    12 Troubleshooting and Maintenance 12.1 Power off Turn off the RCBO. WARNING! • After the EV-Charger is powered off, there may still be the residual electricity and heat which may cause electric shocks and body burns. Please wear personal protective equipment (PPE) and start maintaining the EV-Charger at least five minutes after power off.
  • Page 89 Troubleshooting and Maintenance Error Code Fault Diagnosis and Solutions IE:0x00000008 PEGround_Fault PE grounding fault. • Confirm that the EV-Charger is reliably grounded. • Wait for a while to check if it is back to normal. If yes, re-plug in and try charging the EV again.
  • Page 90 Troubleshooting and Maintenance Error Code Fault Diagnosis and Solutions IE:0x00000800 UnderVoltL2_Fault L2 phase undervoltage fault. • Wait for a while to check if it is back to normal. If yes, re-plug in and try charging the EV again. • If not, check whether the grid voltage is too low, then try charging the EV again.
  • Page 91 Troubleshooting and Maintenance Error Code Fault Diagnosis and Solutions IE:0x00040000 ElecLock_Fault Electronic lock fault. • Unplug the charging connector from the EV, if it is back to normal, re-plug in and try charging the EV again. • If not, power off and re-power the EV- Charger or save EV Charger Reset in the App.
  • Page 92 Troubleshooting and Maintenance Error Code Fault Diagnosis and Solutions IE:0x04000000 Relay2Refused_ Second relay malfunction fault. Fault • Unplug the charging connector from the EV, if it is back to normal, re-plug in and try charging the EV again. • Contact SolaX for help.
  • Page 93: Maintenance

    Troubleshooting and Maintenance 12.3 Maintenance Regular maintenance is required for the device. Please check and maintain the following items based on the instructions below to ensure the optimal performance of the device. For devices working in inferior conditions, more frequent maintenance is required. Please keep maintenance records.
  • Page 94: Decommissioning

    13 Decommissioning 13.1 Disassembling the EV-Charger WARNING! • When disassembling the EV-Charger, strictly follow the steps as below. • Use insulated tools and wear individual protective tools when disassembling the EV-Charger. Step 1: Turn off the RCBO to disconnect the EV-Charger from the grid and/or inverter. Step 2: Wait for at least 5 minutes to fully discharge the capacitors inside the EV-Charger.
  • Page 95: Technical Data

    14 Technical Data • Model List Models 4.6 kW 7.2 kW 11 kW 22 kW X1-HAC-7P X3-HAC-11P X3-HAC-22P X1-HAC-7S X3-HAC-11S X3-HAC-22S X1-HAC-7P-L X3-HAC-11P-L X3-HAC-22P-L X1-HAC-7S-L X3-HAC-11S-L X3-HAC-22S-L X1-HAC-4P X1-HAC-7P-B X3-HAC-11P-B X3-HAC-22P-B X1-HAC-4P-B X1-HAC-7S-B X3-HAC-11S-B X3-HAC-22S-B Specific model list X1-HAC-4P-L X1-HAC-7P-L-B X3-HAC-11P-L-B X3-HAC-22P-L-B X1-HAC-4P-L-B...
  • Page 96 Technical Data Models 4.6 kW 7.2 kW 11 kW 22 kW General Data Housing Material Installation Method Wall-mounted (Optional: pedestal-mounted) Socket Type (Socket-outlet) / Charging Outlet Plug Type (Charging cable with connector) Cable Length [m] 6.5 (for Plug Type) Operating Ambient Temperature -30 to +50 (without screen) / Range [°C] -25 to +50 (with screen)
  • Page 97 Technical Data Models 4.6 kW 7.2 kW 11 kW 22 kW Communication Mode 4 * 4G / 2G Max. Power GSM: ≤33 dBm (GSM 900); ≤30 dBm (GSM 1800); LTE: ≤21 dBm GSM 900: 880-915MHz (TX), 925-960MHz (RX) DCS 1800: 1710-1785MHz (TX), 1805-1880MHz (RX) LTE (Cat-M1&Nb-IoT) Band 1: 1920-1980MHz (TX), 2110-2170MHz (RX) Frequency LTE (Cat-M1&Nb-IoT) Band 3: 1710-1785MHz (TX), 1805-1880MHz (RX)
  • Page 98: Appendix

    15 Appendix 15.1 RFID Management Function 15.1.1 Introduction of RFID Management Function For most destination charging scenario, RFID is the mostly used activation method because of its convenience and safety. The RFID card management function is developed to help the charging station operator to manage the RFID card easily. This function can help the operator to do below things: •...
  • Page 99: Parallel Function

    Appendix Operations Choose Plant: The function is based on each plant, you need to choose one plant from the upper part of the function main page, then the RFID cards in the plant will be shown on the page. Now the APP can display a maximum of 10 cards on each page, slide left and right to see more cards.
  • Page 100: Connection Method

    Appendix 15.2.2 Connection Method Parallel system in Solar scene • Communication with Inverter WiFi/LAN Inverter Primary Secondary PV array EV-Charger EV-Charger Cloud Router RCBO RCBO AC distribution box CT/Meter Home loads Grid Figure 15-1 Parallel function - communication with inverter in Solar scene 1) Connect the primary EV-Charger's A1 &...
  • Page 101 Appendix 1) Connect CT or meter to the primary EV-Charger's COM2-M- port. 2) Connect the primary EV-Charger's A2 & B2 of COM2-M- port to the secondary EV-Charger's A1 & B1 of COM1-S- port. (An RJ45 coupler is needed for COM2-M- port.) Parallel system in Standard scene WiFi/LAN Secondary...
  • Page 102: Settings For Parallel Function

    Appendix 15.2.3 Settings for Parallel Function Do the App settings on the primary EV-Charger, the settings relating to work mode will be synchronized to the secondary EV-Charger. The parallel function setting can be done on the setting page following the path: Advanced setting > Parallel Setting. 1) Select Primary for the primary EV-Charger, the secondary EV-Charger(s) will automatically switch to Secondary.
  • Page 103: Voice Control Function

    Appendix NOTICE! • When parallel function is enabled, any work mode setting of the secondary EV-Charger should be done via the primary EV-Charger, no matter whether the primary EV-Charger is working or not; the settings done on the secondary EV-Charger are invalid. NOTICE! •...
  • Page 104 Step 2: Link with the EV-Charger. Select More at the bottom menu, and select Skills & Games. Search and select "Solax Power" (Note the case and space; it should be input as this exactly), then LAUNCH the skills to your Echo.
  • Page 105: Function

    Appendix 15.4 4G Function The series EV-Charger is optional with 4G function. This section is specially for EV-Chargers equipped with 4G function (models named with "4G"). If you want to use this function, prepare a 4G SIM card in advance and install the card and configure the network as required.
  • Page 106: Installation Of Sim Card

    Appendix 15.4.2 Installation of SIM Card Step 1: Remove the two M4 screws holding the decoration cover in place and then remove the decoration cover. 1.2±0.2 N·m Figure 15-8 Remove the decoration cover Step 2: Remove the ten ST3.5 self-tapping screws holding the front panel in place, then remove the front panel cover and locate the SIM card slot.
  • Page 107 Appendix Step 3: Install the SIM card into the card slot as shown below. Click! Nano SIM card Click! Figure 15-10 Install the SIM card Step 4: Reinstall the front panel cover and tighten the ten ST3.5 self-tapping screws to hold it in place.
  • Page 108: Configuration

    Appendix Step 5: Reinstall the decoration cover and tighten the two M4 screws to hold it in place. 1.2±0.2 N·m Figure 15-12 Reinstall the decoration cover 15.4.3 4G Configuration Power on the EV-Charger after the installation is completed and configure the 4G network. Step 1: Download the App, register and log in through local mode.
  • Page 109 Appendix Step 4: Type in the correct APN, select the Network deployment which the SIM card supports, then click Next and wait for the network configuration to complete. There will be a successful notice if successfully connected. Configure XCXXXXXXXX Config Manual configuration APN* Enter APN...
  • Page 110 Appendix to confirm the APN and the network deployment then reconfigure the network. Please contact with us if further assistance is needed.
  • Page 111: Contact Information

    Contact Information UNITED KINGDOM AUSTRALIA Unit C-D Riversdale House, Riversdale 21 Nicholas Dr, Dandenong South VIC 3175 Road, Atherstone, CV9 1FA +61 1300 476 529 +44 (0) 2476 586 998 service@solaxpower.com.au service.uk@solaxpower.com TURKEY GERMANY Fevzi Çakmak mah. aslım cd. no 88 A Am Tullnaupark 8, 90402 Nürnberg, Karatay / Konya / Türkiye Germany...
  • Page 112 SolaX Power Network Technology (Zhejiang) Co., Ltd. Add.: No. 278, Shizhu Road, Chengnan Sub-district, Tonglu County, Hangzhou, Zhejiang, China E-mail: info@solaxpower.com Copyright © SolaX Power Network Technology (Zhejiang) Co., Ltd. All rights reserved. 320101103203...