Freecom SUPERLOADER3 LTO2-HH Manual page 154

Chapter 8 Troubleshooting
Checking for Errors
Error Description
D5–DE Cartridge flags located on the
magazine may be bad or the
sensor to detect the flags may
have a problem.
DF Jammed Cartridge
136
Suggested Actions
• Check the Task ID in the Hard Error log to
determine if the problem is the right or the
left magazine.
• Remove and reinsert the magazine.
• Try a different magazine, if possible.
• Make sure that the sensor is not blocked by
debris.
• Power cycle the autoloader.
• If all previous steps fail, contact customer
support
• Task ID in the Hard Error log to determine if
the problem is the right or the left magazine.
• Power cycle the autoloader.
• If all previous steps fail, contact customer
support
SuperLoader 3 Autoloader User's Guide