Chapter 8 Troubleshooting; Before Contacting Customer Support - Freecom SUPERLOADER3 LTO2-HH Manual

Before Contacting Customer Support

• Before Contacting Customer Support
• Returning the Autoloader for Service
• Checking for Errors
Errors that you may experience with your autoloader can range from
severe hardware damage to simple connection problems. Before you
return your autoloader, you may be able to fix the problem yourself by
following some basic troubleshooting procedures.
Other than drive cleaning, there is no recommended routine maintenance
of the Quantum SuperLoader 3 autoloader.
The front LCD provides some troubleshooting capabilities, but is limited.
On-board Remote Management provides more detailed information
about the present state of the autoloader and past performance, and is
more helpful for troubleshooting errors.
SuperLoader 3 Autoloader User's Guide
Troubleshooting
8
on page 112
on page 114
Chapter 8
8
107