The autoloader does not
turn on.
The front panel and light
indicators do not turn on.
The front panel does not
display information, but
light indicators above the
front panel are turned on.
The power cable or
source is
malfunctioning. The
autoloader is incorrectly
configured.
SuperLoader 3 Autoloader User's Guide
Chapter 8 Troubleshooting
Before Contacting Customer Support
• Check all outlets and power cables for
proper connection.
• Contact customer support.
• Verify that the autoloader is plugged
in.
• Verify that the power switch on the
back is turned on.
• Verify that the drive carrier assembly
is locked into the autoloader chassis
with the four screws supplied.
• Contact customer support.
• Connect to the autoloader, using On-
board Remote Management with an
Ethernet connection and issue a
from the
System Reset
page.
• Verify that the drive carrier assembly
is locked into the autoloader chassis
with the four screws supplied.
• On the front panel, press and hold the
power switch for 15 seconds, then turn
the rear power switch off. Wait 60
seconds and turn the rear power
switch back on.
• Contact customer support.
Diagnostics
109
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