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Summary of Contents for poolstar POOLEX Jet PRO
- Page 1 Jet Pro MANUEL D’INSTALLATION ET D’UTILISATION INSTALLATION AND OPERATION MANUAL MANUAL DE INSTALACIÓN Y DE USO MANUALE D’INSTALLAZIONE E D’USO INSTALLATIONS- & BENUTZERHANDBUCH INSTALLATIE- EN GEBRUIKSHANDLEIDING www.poolstar.fr...
- Page 2 Cher client, Nous vous remercions pour votre achat et pour la confiance que vous accordez à nos produits. Nos produits sont le résultat d’années de recherche dans le domaine de la conception et de la production de pompe à chaleur pour piscine et spa. Notre ambition, vous fournir un produit de qualité...
- Page 3 WARNING This heat pump contains R32 flammable refrigerant. Prior approval must be obtained before any procedure is performed on the refrigerant circuit. To ensure user safety, the following precautions must be followed before any procedure is performed on the refrigerant circuit. 1.
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Page 4: Please Read Carefully
⚠ ⚠ PLEASE READ CAREFULLY These installation instructions form an integral part of the product. They must be provided to the installer and kept in a safe place by the user. If you lose this manual, please visit our website: www.poolex.fr The indications and warnings contained in this manual should be carefully read and understood as they provide important information regarding the safe handling and operation of the heat pump. -
Page 5: Table Of Contents
CONTENTS 1. SAFETY PRECAUTIONS 2. General General terms and conditions of delivery Operating principle ⇨ Operating ranges Water treatment 3. Description Operating limits Package contents General characteristics Technical characteristics Dimensions Inside view Refrigerant cycle Main Control Board Inverter Drive Board ⇨... - Page 6 CONTENTS ⇨ Final checks and test run Wired remote control Configuration ⇨ Network settings ⇨ Temperature unit setting ⇨ Silence mode ⇨ Boost mode ⇨ Smart Grid ⇨ Manual defrosting ⇨ Operating time statistics ⇨ Pump forced operation ⇨ Water flow permanent malfuction ⇨...
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Page 7: Safety Precautions
1. SAFETY PRECAUTIONS Read these instructions carefully before installation. Keep this manual in a convenient place for future reference. Attention : risque d'incendie/ Attention : risque d'incendie/ This appliance uses a flammable refrigerant. If the refrigerant leaks and is ex- Avertissement : risque d'incendie/ Avertissement : risque d'incendie/ matières inflammables... - Page 8 1. SAFETY PRECAUTIONS Ensure that all wiring is secure. Use the specified wires and ensure that terminal connections or wires are protected • against water and other adverse external forces. Incomplete connection or securing may result in fire. • When wiring the power supply, lay the wires so that the front panel can be securely fastened. If the front panel is not in place, terminal overheating, electric shock or fire may occur.
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Page 9: General
2. GENERAL General terms and conditions of delivery All products and packaging, even those delivered carriage paid, travel at the risk of the recipient. Persons responsible for accepting delivery of the device must perform a visual inspection to make a note of any damage that may have occurred during transportation (refrigeration circuit, casing, electric box, frame). -
Page 10: Description
3. DESCRIPTION Operating limits For the heat pump to operate normally, the ambient air temperature must be between -20°C and 43°C. However, we recommend winterising your spa if the water temperature falls below 10°C. Thanks to the Full Inverter system, the SPA heat pump automatically adapts its power according to its settings and the external environment. -
Page 11: Technical Characteristics
3. DESCRIPTION Technical characteristics Jet Pro Test conditions 155T 180T Heating power (kW) 2.9-10.3 2.9-12.8 3.8-16.0 3.8-18.7 3.8-21.8 3.8-18.7 3.8-21.8 27°C Consumption (kW) 0.24-1.56 0.24-2.13 0.31-2.67 0.31-3.30 0.31-4.00 0.31-3.30 0.31-4.00 Water 26°C COP (Coeff. of performance) 12.1-6.6 12.1-6.0 12.4-6.0 12.4-5.7 12.4-5.5 12.4-5.7 12.4-5.5 Heating power (kW) 1.9-7.3 1.9-9.3... -
Page 12: Dimensions
3. DESCRIPTION 5 INSTALLATION PRECAUTIONS Dimensions 2-G1.5" Inside view 7.2 Main components Fan blade Fan motor 4-way Valve Electronic expansion valve Flow switch Inverter drive board Main control board Titanium heat exchanger Compressor... -
Page 13: Refrigerant Cycle
3. DESCRIPTION Refrigerant cycle 1. Compressor 11. Electronic expansion valve 2. Discharge temperature sensor (TP° 12. Filter 3. High pressure switch 13. Filter 4. Suction temperature sensor (TH) 14. Titanium heat exchanger 5. Low pressure switch 15. Gas refrigerant temperature sensor (T2B) 6. -
Page 14: Main Control Board
3. DESCRIPTION Main Control Board 7.4 Main control board COMM CN16 on/off H-SEN TWin TWout CN10 CN19 CN28 CN29 TRANS OUT AC 12V P E Q X Y E 1. Power input port from Main control board (CN1) 20. Port for communication with control box PQE(CN11) 2. -
Page 15: Inverter Drive Board
3. DESCRIPTION Inverter Drive Board For single phase model 1. Compressor connection port U 2. Compressor connection port V 3. Compressor connection port W 4. Port for fan (CN32) 5. Port for communication with main control board (CN10) 6. Input port L for rectifier bridge (CN1) 7. -
Page 16: Installation
4. INSTALLATION General requirements Select an installation site where the following condtions are satisfied and one that meets with your customer’s approval. ✓ Places that are well-ventilated. ✓ Places where the unit does not disturb neighbors. ✓ Safe places which can bear the unit’s weight and vibration and where the unit can be installed at an even level. ✓... -
Page 17: Location Selection In Direct Sunlight
4. INSTALLATION Dimensions in mm Place nothing less than one metre in front of the heat pump. Leave 50 cm of empty space around the sides and rear of the heat pump. Do not leave any obstacle above or in front of the unit! Location selection in direct sunlight As the outdoor temperature is measured via the unit’s ambient temperature sensor, make sure to install the unit in the shade or under a canopy to avoid direct sunlight, so that it is not influenced by the sun’s heat, otherwise the unit may be... -
Page 18: Hydraulic Installation
4. INSTALLATION Hydraulic installation Water inlet and outlet connection Automated treatment system Heat pump (salt chlorinator, metering pump) 4-way valve Valve 1 Valve 5 Valve 2 Valve 3 Water outlet Water intake Elevating studs Valve 4 Condensation Circulating Filtration (option) draining pump FROM THE POOL... -
Page 19: Electrical Installation
4. INSTALLATION Electrical installation Wiring of the wired control box Pour l'installation et la connexion de la commande filaire, veuillez Boîte de Junction vous référer au manuel jonction d'installation et d'utilisation de la commande filaire. For installation and connec Pour l'installation et la connexion of the wired controller, plea de la commande filaire, veuillez refer to the... -
Page 20: Safety Device Requirement
4. INSTALLATION Safety device requirement 1. For each unit, select the wire diameters according to the Wire select table and select breaker according to the MFA* value of Breaker select table. In case the MCA* exceeds 63A, the wire diameters should be selected according to the national wiring regulation. -
Page 21: Installing The Wired Controller
4. INSTALLATION Installing the wired controller Option 1: on heat pump The controller should installed inside the protect box. The cover protects the controller from water and sunlight damage. After operating the wired controller, close the protecting box cover to prevent da- mage caused by water and sunlight. -
Page 22: Option 2: Remote Box
4. INSTALLATION 3.2 The option 2: When the controller is not the protect box ,please follow the step of 3.2 Option 2: remote box You can also attach the remote control box to a wall. However, choose a piece of wall protected from rain, water splashes and sun. -
Page 23: Connecting An Optional Function
4. INSTALLATION Connecting an optional function 2) For outside pump : 3) For remote switch 2) For outside pump : 3) For remote switch For outdoor pump (force filtration) For the remote switch (home automation) Main Main control board on/off control board on/off Wiring size(mm... -
Page 24: Use
5. USE Initial Start-up The unit should be configured by the installer to match the installation environ- ment (outdoor climate, installed options, etc.) and user expertise. Pre-operation checks After the installation of the unit, check the following before switching on the circuit breaker: ✓... -
Page 25: Wired Remote Control
5. USE Wired remote control Icon Description It will be lightened when the setting operating mode is heating mode, otherwise it will be extinguished. It will be lightened when the setting operating mode is cooling mode, otherwise it will be extinguished. -
Page 26: Temperature Unit Setting
5. USE Configuration No. Designation Available settings Default value LC:NC LC:NC Network 1. Local and remote control: code 2. Local control only: code 3. Remote control only: code Timer type °C °F Temperature unit ON / OF Silence Mode ON / OF Boost Mode ON / OF ON + 2h... -
Page 27: Network Settings
5. USE Network settings #1 This setting allows you to select the control mode. You have three options: LC:NC 1. Remote and local control: code , default mode 2. Only local control: code 3. Only remote control: code Local control is like using the control box directly. Remote control is like controlling the control box via its wifi function and a connected application. -
Page 28: Temperature Unit Setting
5. USE Bouton Bouton Temperature unit setting #3 °C °F button to confirm the unit setting. During setting, press buttons to switch and select , then press Bouton Bouton Silence mode #4 Bouton means Active and This function can be set as active or inactive. During setting, the symbol displayed on means Inactive. - Page 29 5. USE Forced control of circulation pump #20 and #21 If the outside pump is controled by the singal from the terminal in the heat pump.Then the unit will let the pump forced operation in standby mode accroding to the follow parameters: •...
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Page 30: Time Correction Settings
5. USE Water flow permanent malfuction Bouton When the water flow permanent malfuction ( ) function is activated, the water flow permanent malfuction ( ) is detected, and it needs to be powered off and restarted. If it is not activated, only water flow malfuction ( ) will be detected. -
Page 31: Réglage Du Mode De Fonctionnement
5. USE Réglage du mode de fonctionnement represents the restart offset temperature for heating mode (Trh). 88:88 The code displayed at represents the restart offset temperature for cooling mode (Trc). The code The value displays at Example : The setting method is as follows: Bouton In the main interface, press the button to enter the... - Page 32 5. USE The setting method is as follows: Bouton In the main interface, press button for 3 sec to enter clock Bouton setting. The year is selected by default. Press buttons to set year (only display tens and single digits). Bouton button to confirm year setting, then enter month Press...
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Page 33: Programming And Adjustment Of Heating
5. USE Programming and adjustment of heating The controller provides point timer, which can be set up to 4 different points in time to execute different command every day, the timer step is 10 min. After the timer settings are completed, the activated timer numbers are displayed at the main interface. When the clock reaches the timer point, according to the switching action at that time point, will be displayed respectively and unit will execute the commands. -
Page 34: Programming And Setting Of Silence And Boost Functions
5. USE 5.10 Programming and setting of silence and boost functions In the main interface, long press button for 3 sec. to enter the function selection and activation interface. During setting, the selected function icon will slowly flash. Timer silence setting You can set your heat pump to run quieter at your preferred times. -
Page 35: Timer Boost Setting
5. USE Timer boost setting You can set your heat pump to run more efficiently at your preferred times. There are 4 point timers available in this setting. Each timer includes a time and on/off choice. Display examples: Time selection Activation mode Disable mode Bouton... -
Page 36: Manual Activation Of Silence And Boost Functions
5. USE Bouton 5.11 Manual activation of silence and boost functions Bouton In main interface, long press button for 3 sec. to enter manual function selection interface. Setting icon manual function icons ( ) will be lightened. Then press buttons to select function. If the function is selected, the function icon will slowly flash. -
Page 37: Wifi Pairing And Use Of The App
5. USE 5.12 WiFi pairing and use of the app When networking the product, the mobile phone should be as close as possible to the product. As per the app’s advice, if the product only supports 2.4GHz Wi-Fi communication, please note that the 2.4GHz network is selected for connection. -
Page 38: Setting Up The App
5. USE Setting up the app Before you begin, make sure you have downloaded the «Poolex» app, connec- ted to your local WiFi network, and that your heat pump is electrically powered and running. You’ll need to create a «Poolex» account to control your heat pump remotely. If you already have a Poolex account, please log in and go directly to step 3. -
Page 39: Pairing The Heat Pump
5. USE Pairing the heat pump Step 1 : Now start the pairing. Choose your home WiFi network, enter the WiFi password and press «Confirm». CAUTION: The «Poolex» application only supports 2.4GHz WiFi networks. If your WiFi network uses the 5GHz frequency, go to the interface of your home WiFi network to create a second 2.4GHz WiFi network (available for most Internet boxes, routers and WiFi access points). - Page 40 5. USE Step 4 : Now add a device: Click «Add» or «+» The application searches for devices in pairing mode nearby; Select the JETPRO. Step Follow the instructions in the application and click «Next» (Suivant):...
- Page 41 5. USE Step Connect your phone to your heat pump : Select the WiFi access point named «net_-XXXX» and connect to it using the password: 12345678 A 2-minute timer will help you wait for the pairing process to complete. This stage can be quicker. Once pairing has been successfully completed, you can rename your Poolex heat pump and then press «Done».
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Page 42: Controlling
5. USE Controlling User interface Current pool temperature Temperature setpoint Current operating mode Switch the heat pump on/off Change the temperature Change the operating mode Set the operating range Activate/deactivate the Boost and Silence modes Choice of operating modes In the case of an Inverter heat pump : You can choose between Inverter Heating (Heating), Cooling (Cooling), or circulating pump only modes. -
Page 43: View Status Values
5. USE Bouton Bouton 5.13 View status values Bouton Press buttons for 1 sec. to query unit operating parameter. icon will be lightened during querying. buttons to switch different parameters. During querying, press If some parameters are invalid for some unit, the parameter will be displayed as “--” or “----”. To consult the status values on the application, click on ‘Setting’... -
Page 44: Maintenance And Care
6. MAINTENANCE AND CARE In order to ensure optimal availability of the unit, a number of checks and verifications on the unit and on-site wiring must be carried out at regular intervals. This service must be performed by your local technician. Safety during maintenance Before performing any maintenance or repair operation, you must turn off the power on the power panel. -
Page 45: Cabling
6. MAINTENANCE AND CARE Initial safety checks shall include: ✓ The charge size is in accordance with the room size within which the refrigerant containing parts are installed. ✓ The ventilation machinery and outlets are operating adequately and are not obstructed. ✓... -
Page 46: Inverter Drive Board Replace
6. MAINTENANCE AND CARE Inverter drive board replace 1. Open the junction box. neau supérieur Boîtier de jonction Boîtier de jonction junction box 2. Unscrew all screws on the top panel to remove it. Vis M4*2 M4 screw*2 Unscrew these 2 screws before Dévisser ces 2 vis Vis M4*2 avant de retirer le... - Page 47 6. MAINTENANCE AND CARE 5. Unscrew the board. 6. Remove the connection cables from the board. 7. Take out the board and replace it. board...
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Page 48: Troubleshooting
7. TROUBLESHOOTING Code Malfunction or protection Ambient temp. sensor (T4) out of operation range Solutions: 1. Check whether the ambient temperature is lower than the operating range of the unit. 2. Check whether the finned heat exchanger and air outlet of the unit are blocked by debris. 3. - Page 49 7. TROUBLESHOOTING Code Malfunction or protection High pressure switch protection Solutions: 1. Check whether the water pump works properly. 2. Check whether there is no water flow or water flow is too low. 3. If all the above checks are ok, the fault still exists, please contact the installer or retailer. Compressor overcurrent protection Comp discharge temp.
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Page 50: Warranty
The warranty shall be null and void if the repair to the equipment is carried out by a person who is not authorised by the Poolstar company. The guaranteed parts shall be replaced or repaired at Poolstar’s discretion. Defective parts must be returned to our workshops to be covered during the warranty period. The warranty does not cover labour costs or unauthorised replacements. - Page 51 ASI ST ENCI A T É CN IC A ASSIST ENZA TE C NI C A TE CH NISC HE UNTE R STÜ TZU N G T EC HNI SCHE BI J STA ND ww w. po o l ex . fr 03/2025 www.poolstar.fr...
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