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Silent Max
INSTALLATION AND USER MANUAL
for your heat pump
www.poolstar.fr

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Summary of Contents for poolstar POOLEX SILENTMAX 80

  • Page 1 Silent Max INSTALLATION AND USER MANUAL for your heat pump www.poolstar.fr...
  • Page 2 Warning This heat pump contains a flammable refrigerant R32. Any intervention on the refrigerant circuit is prohibited without a valid authorization. Before working on the refrigerant circuit, the following precautions are necessary for safe work. 1. Work procedure The work must be carried out according to a controlled procedure, in order to minimize the risk of presence of flammable gases or vapors during the execution of the works.
  • Page 3 Thank you Dear Customer, Thank you for your purchase and for your confidence in our products. These are the result of many years of research in the field of design and production of heat pumps for swimming pools. Our aim is to provide you with an exceptional high performance quality product.
  • Page 4 PLEASE READ CAREFULLY. These installation instructions are an integral part of the product. They must be given to the installer and retained by the user. If the manual is lost, please consult the website: The instructions and recommendations contained in this manual should be read carefully and understood since they provide valuable information concerning the heat pump’s safe handling and operation.
  • Page 5: Table Of Contents

    Contents General General Terms of Delivery Safety instructions Water treatment Description Package contents General characteristics Technical specifications Unit dimensions Exploded view Installation Pre-requirements Location Installation layout Connecting the condensation draining kit Installing the unit on noise-damping supports Hydraulic connection Electrical installation Electrical connection Wired remote control Start-up and locking...
  • Page 6: General

    1. General General Terms of Delivery All equipment, even if shipped ‘free of carriage and packing’, is dispatched at the consignee’s own risk The person responsible for receiving the equipment must carry out a visual inspection to identify any dam- age to the heat pump during transport (refrigerant system, body panels, electrical control box, frame).
  • Page 7: Water Treatment

    1. General During use To avoid serious injuries, never touch the fan when it is operating. Keep the heat pump out of the reach of children to avoid serious injuries caused by the heat exchanger’s blades. Never start the equipment if there is no water in the pool or if the circulating pump is stopped. Check the water flow rate every month and clean the filter if necessary.
  • Page 8: Description

    2. Description Package contents Heat pump Poolex Silent Max 2 hydraulic inlet/outlet connectors (50mm diameter) Extension cable for remote control panel This installation and user manual Condensation draining kit Winter storage cover 4 anti-vibration pads (fastenings not supplied) General characteristics A Poolex heat pump has the following features: CE certification and complies with the RoHS European directive.
  • Page 9: Technical Specifications

    2. Description Technical specifications Poolex Silent Max Conditions de test Heating power (kW) 2.46~7.45 2.2~12.3 2.4~15.0 26°C Consumption (kW) 1.3-0.18 1.93-0.22 2.35-0.25 Water 26°C INVERTER MODE 13.5-6.1 16.5-6.4 16.6-6.5 (Coeff. of performance) Heating power (kW) 4.40~2.46 6.4~2.2 8.6~2.4 26°C Consumption (kW) 0.32-0.23 0.39-0.26 0.52-0.23...
  • Page 10: Unit Dimensions

    2. Description Unit dimensions Dimensions en mm Modèle 1064 1044...
  • Page 11: Exploded View

    2. Description Exploded view Front panel Fan motor Control panel Fan support Electrical box cover Back panel Top panel One way valve Support 4-way valve Electrical control box Compressor Evaporator Water Flow Switch Left side grill Heat exchanger Mounting frame Right side Panel Air flux Pressure gauge...
  • Page 12: Installation

    3. Installation WARNING: Installation must be carried out by a qualified engineer. This section is provided for information purposes only and must be checked and adapted if necessary according to the actual installation conditions. Pre-requirements Equipment necessary for the installation of your heat pump: Power supply cable suitable for the unit’s power requirements.
  • Page 13: Installation Layout

    3. Installation Installation layout Heat pump Automated treatment system 4-way valve (salt chlorinator, metering pump) Valve 1 Valve 5 Valve 3 Valve 2 Water outlet Water intake Elevating studs Valve 4 Drain Condensation Circulating Filtration plug draining pump FROM THE POOL TOWARDS THE POOL Valves 1, 2 and 3: Bypass valves Valves 4 and 5: Regulating valves...
  • Page 14: Hydraulic Connection

    3. Installation WARNING: Installation must be carried out by a qualified engineer. This section is provided for information purposes only and must be checked and adapted if necessary according to the actual installation conditions. Hydraulic connection By-Pass assembly Open valve The heat pump must be connected to the pool by Half-open valve means of a By-Pass assembly.
  • Page 15 3. Installation By-Pass assembly for one heat pump TOWARDS THE POOL Automated treatment system POOL Filtration + Pump FROM THE POOL Half-open valve Open valve By-Pass assembly for more than one heat pump TOWARDS THE POOL Automated treatment system POOL Filtration + Pump FROM THE POOL Half-open valve...
  • Page 16: Electrical Installation

    3. Installation WARNING: Installation must be carried out by a qualified engineer. This section is provided for information purposes only and must be checked and adapted if necessary according to the actual installation conditions. Electrical installation To function safely and maintain the integrity of your electrical system, the unit must be connected to a general electricity supply in accordance with the following regulations: Upstream, the general electricity supply must be protected by a 30 mA differential switch.
  • Page 17: Electrical Connection

    3. Installation Electrical connection WARNING: The heat pump’s power supply MUST be disconnected before any operation. Please comply with the following instructions to electrically connect the heat pump. Step 1: Detach the electrical top panel with a screwdriver to access the electrical terminal block. Step 2: Insert the cable into the heat pump unit by passing it through the opening provided for that purpose.
  • Page 18: Use

    4. Use Wired remote control Clock Deforsting WiFi Operating mode Set temperature Water temperature Button: On / Off Before you start, make sure the filtration pump is running and that water is flowing through the heat pump. Before setting your set temperature, you must choose the operating mode of your heat pump first Other indications of the control box Heating Clock...
  • Page 19: Start-Up And Locking

    4. Use Start-up and locking Press 3 s to unlock the control box. Press 2s to turn the heat pump on or off. This button is also used to return to the main interface. The lock activates automatically after 60 seconds of inactivity). When the cabinet is locked, the logo appears.
  • Page 20: Setting The Set Temperature

    4. Use Setting the required temperature Step 1: Go to the main menu by unlocking the control panel. Step 2: Press the buttons to change the set tem- perature. Clock setting Step 1: Go to the main menu by unlocking the control panel.
  • Page 21: On / Off Synchronization Adjustment

    4. Use On / Off synchronization adjustment This function is used to program the start and stop time. You can program up to 3 different starts and stops. The setting is done as follows: Step 1: Go to the main menu by unlocking the control panel.
  • Page 22: Download & Installation Of The Smart Life Application

    For more information, go to the «Help» section of the «Smart Life» app The «Smart Life» app and services are provided by Hangzhou Tuya Technology. Poolstar, owner and distributor of the Poolex brand, cannot be held responsible for the operation of the «Smart Life» app.
  • Page 23: Setting Up The Application

    4. Use 4.9 Setting up the app WARNING : Before you begin, make sure you have downloaded the «Smart Life» app, connected to your local WiFi network, and that your heat pump is electrically powered and running. You’ll need to create a «Smart Life» account to control your heat pump remotely. If you already have a Smart Life account, please log in and go directly to step 3.
  • Page 24 4. Use Add an object by clicking «...» and then «Add Object.» Enter its name («Pool» for Step 3 (Recommended): example), then click «Done.» Now add a device to your «Pool» Step 4 : Click «Add» or «+» and then «Large appliances...» followed by «Water heater.» At this point, leave your smartphone on the «Add»...
  • Page 25: Pairing The Heat Pump

    4. Use 4.10 Pairing the heat pump 4.10.1 EZ Mode Now start the pairing. Step 1 : Choose your home WiFi network, enter the WiFi password and press «Confirm». Activate the pairing mode on your heat pump according to the following Step 2 : procedure: The procedure depends on the model of your control box:...
  • Page 26: Controlling

    4. Use 4.11 Controlling Interface Current pool temperature Temperature setpoint Current operating mode Switch the heat pump on/off Change the temperature Change the operating mode Set the operating range Configure the operating ranges for the heat pump Step 1 : Create a schedule, choose the time, day(s) of the week(s), and the action (turn on or off) and save.
  • Page 27 4. Use Choice of operating modes For Inverter heat pumps : You can choose between Inverter Heating, Cooling, Eco (Silent) or On/ Off (Manual) modes. Available modes Inverter heating* Inverter cooling* On/Off (FIX)* Eco Inverter* *Some modes may change depending on the machines...
  • Page 28: Operation

    5. Operation Operation Conditions of use For the heat pump to operate normally, the ambient air temperature must be between -10°C and 43°C. Recommendations prior to start-up Before activating the heat pump, please: Check that the unit is firmly secured and stable. Check that the gauge indicates a pressure greater than 80 psi.
  • Page 29: Using The Pressure Gauge

    5. Operation Using the pressure gauge The gauge is for monitoring the pressure of the refrigerant contained in the heat pump. The values it indicates can vary considerably, depending on the climate, temperature and atmospheric pressure. When the heat pump is in operation: The gauge’s needle indicates the refrigerant pressure.
  • Page 30: Maintenance And Servicing

    6. Maintenance and servicing Maintenance and servicing WARNING: Before undertaking maintenance work on the unit, ensure that you have disconnected the electrical power supply. Cleaning The heat pump’s casing must be cleaned with a damp cloth. The use of detergents or other household products could damage the surface of the casing and affect its properties.
  • Page 31: Repairs

    7. Repairs WARNING: Under normal conditions, a suitable heat pump can heat the water in a swimming pool by 1°C to 2°C per day. It is therefore quite normal to not feel any temperature difference in the system when the heat pump is working. A heated pool must be covered to avoid any loss of heat.
  • Page 32: List Of Faults

    7. Repairs List of faults Code Anomalies Causes possibles Actions Check the good circulation of water in the heat pump, and the Not enough water in the exchanger opening of the inlet / outlet valves of the By Pass Flow sensor malfunction Sensor disconnected or defective Reconnect or replace the sensor Discharge temp.
  • Page 33: Recycling

    8. Recycling Recycling the heat pump Your heat pump has reached the end of its life and you wish to dispose of it or to replace it. Do not throw it in the rubbish bin. A heat pump must be disposed of separately with a view to its reuse, recycling or upgrading. It contains substances that are potentially hazardous to the environment but which will be eliminated or neutralised by recycling.
  • Page 34: Warranty

    9. Warranty General warranty conditions The Poolex Company guarantees the original owner against defective materials and faults in the manufacture of the Poolex heat pump for a period of two (2) years. The compressor is guaranteed for a period of five (5) years. The titanium tube heat exchanger is guaranteed for a period of fifteen (15) years against chemical corrosion, except for frost damage.
  • Page 35: Appendices

    10. Appendices 10.1 Wiring diagrams Silent Max 80 / 125 / 150 Water Flow Switch High Pressure Switch Short Circuit Connection Low Pressure Switch FCN1 Discharge temp.sensor T1(Red) T2(Yellow) Coil temp. sensor T3(Green) Ambient temp. sensor T4(White) Inlet water sensor Outlet Water sensor T5(Blue) T6(Black)
  • Page 36: List Of Default Parameters

    10. Appendices 10.2 Default values CAUTION : This operation is used to facilitate maintenance and future repairs. Only an experienced professional is authorized to change the default settings System settings can be checked and changed using the remote control by following the steps below Step 1: Press until the icon flashes to enter the...
  • Page 37 10. Appendices 10.2 Default values N° Description Valeur par défaut Discharge Temp. Suction Temp. Water Inlet temp. Water outlet temp. Coil Temp. Ambient Temp. IPM temp. id coil temp. Reserve Reserve Reserve Target frequency Current frequency Main EEV opening Slave EEL opening Operation mode 1:Cooling 4:Heating AC : 1 High / 2:middle / 3:Low...
  • Page 38: System Parameter Query

    10. Appendices 10.3 Main parameters CAUTION : This operation is used to facilitate maintenance and future repairs. Only an experienced professional is authorized to change the default settings System settings can be checked and changed using the remote control by following the steps below Step 1: Press the button until the icon flashes to...
  • Page 39 10. Appendices N° Description Réglages Valeur par défaut 0 : always ON 1 : compressor Off, water pump Water pump operation mode 60s delay off, and per L1 minutes turn on 5 minutes compressor off, per “L1” minutes Compressor off, water pump opérating period turn on 5 minutes, L1=3 to 180min 0 : Invalid Timer setting valid...
  • Page 40 TE C H NI C AL ASS IS T A N CE www.poolex.fr 01/2022 www.poolstar.fr...

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