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Vertigo FI
INSTALLATION AND USER MANUAL
for your heat pump
www.poolstar.fr

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Do you have a question about the POOLEX Vertigo FI and is the answer not in the manual?

Questions and answers

Julie
February 20, 2025

How do I cool the water down when spa is not in use

1 comments:
Mr. Anderson
February 20, 2025

You can use Mode 0 on the Poolstar POOLEX Vertigo FI to maintain filtration without using the timetable programmer. When the required temperature is reached, the heat pump will go on standby, and 30 seconds later, the circulating pump will shut down. The circulating pump will then operate in a special mode: 2 minutes on, 15 minutes off, ensuring regular filtration. This mode helps maintain the water temperature without excessive heating.

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Summary of Contents for poolstar POOLEX Vertigo FI

  • Page 1 Vertigo FI INSTALLATION AND USER MANUAL for your heat pump www.poolstar.fr...
  • Page 2 Warning This heat pump contains a flammable refrigerant R32. Any intervention on the refrigerant circuit is prohibited without a valid authorization. Before working on the refrigerant circuit, the following precautions are necessary for safe work. 1. Work procedure The work must be carried out according to a controlled procedure, in order to minimize the risk of presence of flammable gases or vapors during the execution of the works.
  • Page 3 Thank you Dear Customer, Thank you for your purchase and for your confidence in our products. These are the result of many years of research in the field of design and production of heat pumps for swimming pools. Our aim is to provide you with an exceptional high performance quality product.
  • Page 4 PLEASE READ CAREFULLY. These installation instructions are an integral part of the product. They must be given to the installer and retained by the user. If the manual is lost, please consult the website: www.poolex.fr The instructions and recommendations contained in this manual should be read carefully and understood since they provide valuable information concerning the heat pump’s safe handling and operation.
  • Page 5: Table Of Contents

    Contents 1. General General Terms of Delivery Safety instructions Water treatment 2. Description Contenu du colis Caractéristiques générales Caractéristiques techniques Dimensions de l’appareil Exploded view 3. Installation Pre-requirements Location Installation layout Connecting the condensation draining kit Installing the unit on noise-damping supports Hydraulic connection Electrical installation Electrical connection...
  • Page 6: General

    1. General General Terms of Delivery All equipment, even if shipped ‘free of carriage and packing’, is dispatched at the consignee’s own risk The person responsible for receiving the equipment must carry out a visual inspection to identify any damage to the heat pump during transport (refrigerant system, body panels, electrical control box, frame).
  • Page 7: Water Treatment

    1. General During cleaning Switch off the equipment’s electricity supply. Close the water inlet and outlet valves. Do not insert anything into the air or water intakes or outlets. Do not rinse the equipment with HP water. During repairs Carry out work on the refrigerant system in accordance with current safety regulations. Brazing should be performed by a qualified welder.
  • Page 8: Description

    2. Description Contenu du colis Heat pump Poolex Vertigo Fi ✓ 2 hydraulic inlet/outlet connectors (50mm diameter) ✓ Condensation draining kit ✓ Winter storage cover ✓ 4 anti-vibration pads (fastenings not supplied) ✓ This installation and user manual ✓ Caractéristiques générales A Poolex heat pump has the following features: CE certification and complies with the RoHS European directive.
  • Page 9: Caractéristiques Techniques

    2. Description Caractéristiques techniques Poolex Vertigo Fi Test conditions Heating power (kW) 7.70~1.50 10.35~1.98 13.27~2.53 16.53~3.16 21.2~4.05 26.82~5.17 32.63~6.31 26°C Water 26°C Consumption (kW) 1.12~0.098 1.50~0.129 1.93~0.167 2.38~0.206 3.09~0.267 4.17~0.348 4.82~0.412 INVERTER MODE 15.31~6.84 15.35~6.87 15.15~6.84 15.34~6.93 15.17~6.86 14.86~6.43 15.32~6.76 (Coeff.
  • Page 10 2. Description Test conditions 155T 200T 240T 300T 350T Heating power (kW) 21.2~4.05 26.86~5.17 32.66~6.31 40.3~7.79 45.65~8.79 26°C Water 26°C Consumption (kW) 3.09~0.266 4.16~0.347 4.81~0.411 5.97~0.507 6.88~0.577 INVERTER MODE 15.23~6.86 14.90~6.44 15.35~6.78 15.36~6.75 15.23~6.63 (Coeff. of performance) Heating power (kW) 13.11~4.05 16.59~5.17 20.34~6.31...
  • Page 11: Dimensions De L'appareil

    2. Description Dimensions de l’appareil Dimensions in mm Model 55 / 75 / 95 125 / 155 / 200 / 200T 240 / 240T / 300T 1077 1098 1057 1066.5 71.2 82.5 81.2 81.2...
  • Page 12: Exploded View

    2. Description Exploded view 1. Base frame 13. Top panel 2. Support 14. Top frame 3. Left side panel 15. Front panel 4. Electrical terminal block 16. controller glass film 5. Electronic expansion valve 17. LED indicator 6. Heat exchanger 18.
  • Page 13: Installation

    3. Installation WARNING: Installation must be carried out by a qualified engineer. This section is provided for information purposes only and must be checked and adapted if necessary according to the actual installation conditions. Pre-requirements Equipment necessary for the installation of your heat pump: Power supply cable suitable for the unit’s power requirements, ✓...
  • Page 14: Installation Layout

    3. Installation Installation layout Automated treatment system Heat pump (salt chlorinator, metering pump) 4-way valve Valve 1 Valve 5 Valve 2 Valve 3 Water outlet Water intake Elevating studs Valve 4 Drain Condensation Circulating Filtration plug draining pump FROM THE POOL Valves 1, 2 and 3: Bypass valves Valves 4 and 5: Regulating valves TOWARDS THE POOL...
  • Page 15: Hydraulic Connection

    3. Installation Hydraulic connection By-Pass assembly TOWARDS THE POOL The heat pump must be connected to the pool by means of a By-Pass assembly. A By-Pass is an assembly consisting of 3 valves that regulate the flow circulating in the heat pump. During maintenance operations, the By-Pass permits the heat FROM THE POOL pump to be isolated from the system without interrupting your...
  • Page 16: Electrical Installation

    In places open to the public, it is mandatory to install an emergency stop button close to the heat pump. Electricity Protection Thermal-magnetic Models Max. current Cable diameter supply (D curve) protection Poolex Vertigo Fi 55 7.1A RO2V 3x2.5 mm² Poolex Vertigo Fi 75 8.87A RO2V 3x2.5 mm² Poolex Vertigo Fi 95 12.42A RO2V 3x4 mm²...
  • Page 17: Electrical Connection

    3. Installation Electrical connection WARNING: The heat pump’s power supply MUST be disconnected before any operation. Please comply with the following instructions to electrically connect the heat pump. Step 1: Detach the electrical side panel with a screwdriver to access the electrical terminal block. Step 2: Insert the cable into the heat pump unit by passing it through the opening provided for that purpose.
  • Page 18: Use

    4. Use Wired remote control Operating mode Water / Air temperature Water temperature WiFi On / Off programmation Working mode Clock Bouton : On / Off Bouton : clock / Programmation Bouton : + / - Bouton : Operating mode The remote control returns automatically to the main screen after 10 seconds.
  • Page 19: Operating Mode Selector

    4. Use Operating mode selector Active Operating Before starting, ensure that the filtration pump is working and mode that water is circulating through the heat pump. SILENT Heating To choose the operating mode, press the button for 3s. ECO Heating BOOST heating Heating BOOST...
  • Page 20: Setting The Clock

    4. Use Setting the clock Set the system clock to local time, as follows: Step 1: Press to set the time, the hours are blinking. Step 2: Adjust the hours with the buttons Step 3: Press to switch to minutes. Step 4: Adjust the minutes with the buttons Step 5: Press to validate and return to the main screen.
  • Page 21: Download & Installation Of The "Smart Life" Application

    For more information, go to the «Help» section of the «Smart Life» app The «Smart Life» app and services are provided by Hangzhou Tuya Technology. Poolstar, owner and distributor of the Poolex brand, cannot be held responsible for the operation of the «Smart Life» app.
  • Page 22: Setting Up The App

    4. Use Setting up the app WARNING : Before you begin, make sure you have downloaded the «Smart Life» app, connected to your local WiFi network, and that your heat pump is electrically powered and running. You’ll need to create a «Smart Life» account to control your heat pump remotely. If you already have a Smart Life account, please log in and go directly to step 3.
  • Page 23 4. Use Step 3 (Recommended): Add an object by clicking «...» and then «Add Object.» Enter its name («Pool» for example), then click «Done.» Step 4 : Now add a device to your «Pool» Click «Add» or «+» and then «Large appliances...» followed by «Water heater.» At this point, leave your smartphone on the «Add»...
  • Page 24: Pairing The Heat Pump

    4. Use Pairing the heat pump Step 1 : Now start the pairing. Choose your home WiFi network, enter the WiFi password and press «Confirm». CAUTION: The «Smart Life» application only supports 2.4GHz WiFi networks. If your WiFi network uses the 5GHz frequency, go to the interface of your home WiFi network to create a second 2.4GHz WiFi network (available for most Internet boxes, routers and WiFi access points).
  • Page 25: Controlling

    4. Use Controlling User interface Current pool temperature Temperature setpoint Current operating mode Switch the heat pump on/off Change the temperature Change the operating mode Set the operating range Configure the operating ranges for the heat pump Create a schedule: Choose the time, day(s) of the week(s), and the action (turn on or off) and save.
  • Page 26: Status Values

    4. Use 4.10 Status values The status values can be checked via the remote control by following these steps Step 1: Keep pressing until you enter the settings verification mode. Step 2: Press to check the status values. Step 3: Press to return to the main screen.
  • Page 27 4. Use Tableau des paramètre avancés des valeurs d’état N° Description Adjustment range Factory setting Adjustment of temperature difference before restart 1~18°C 1°C Adjusting the cooling temperature 8~28°C 27°C Adjusting the heating temperature 15~40°C 27°C Setting the compensation coefficient of the temperature -5~15°C 0°C water inlet...
  • Page 28: Operation

    5. Operation Operation Conditions of use For the heat pump to operate normally, the ambient air temperature must be between -10°C and 43°C. Recommendations prior to start-up Before activating the heat pump, please: Check that the unit is firmly secured and stable. ✓...
  • Page 29: Using The Pressure Gauge

    5. Operation Using the pressure gauge The gauge is for monitoring the pressure of the refrigerant contained in the heat pump. The values it indicates can vary considerably, depending on the climate, temperature and atmospheric pressure. When the heat pump is in operation: The gauge’s needle indicates the refrigerant pressure.
  • Page 30: Maintenance And Servicing

    6. Maintenance and servicing Maintenance and servicing WARNING: Before undertaking maintenance work on the unit, ensure that you have disconnected the electrical power supply. Cleaning The heat pump’s casing must be cleaned with a damp cloth. The use of detergents or other household pro- ducts could damage the surface of the casing and affect its properties.
  • Page 31: Repairs

    7. Repairs WARNING: Under normal conditions, a suitable heat pump can heat the water in a swimming pool by 1°C to 2°C per day. It is therefore quite normal to not feel any temperature difference in the system when the heat pump is working. A heated pool must be covered to avoid any loss of heat.
  • Page 32: Detailed Error

    7. Repairs Code Fault Possible causes Action Water intake temperature sensor Sensor disconnected or defective Reconnect or replace sensor malfunction Outside coil temperature error Sensor disconnected or defective Reconnect or replace sensor Vented temperature error Sensor disconnected or defective Reconnect or replace sensor Inverter module protection See chapter Appendices Ambient temperature error...
  • Page 33: End Of Product Life

    Poolstar company. The guaranteed parts shall be replaced or repaired at Poolstar’s discretion. Defective parts must be returned to our workshops to be covered during the warranty period. The warranty does not cover labour costs or unauthorised replacements.
  • Page 34: Appendices

    9. Appendices Wiring diagrams Vertigo Fi 55 Vertigo Fi 55 CN-RAT1 RY11 AC-N AC-L CN-RAT2 OUT8 OUT7 OUT6 OUT5 OUT4 OUT3 OUT2 T11 T10 T9 CN10 OUT1 CN-BL VCC GND HP LP...
  • Page 35 9. Appendices Vertigo 75 / 95 / 125...
  • Page 36 9. Appendices Vertigo 155...
  • Page 37 9. Appendices Vertigo 200...
  • Page 38 9. Appendices Vertigo 240 Outlet water temp Ambient temp Cooling coil temp Return gas temp Condenser temp Inlet water temp Exhaust temp CN_FAN1 CN_FAN2...
  • Page 39 9. Appendices Vertigo 155T / 200T / 240T / 300T / 350T Outlet water temp Ambient temp Cooling coil temp Return gas temp Condenser temp Inlet water temp Exhaust temp WHI/RED...
  • Page 40 T EC H NI C AL A S S I S T A N C E www.poolex.fr Version of 11-2023 www.poolstar.fr...

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