Pantum BM230 Series User Manual
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Pantum BM230 Series User Manual

Pantum BM230 Series User Manual

Digital monochrome multifunction printer
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  • Page 2: Legal Notice

    Copyright The Copyright of this User Guide is owned by Zhuhai Pantum Electronics Co., Ltd. It is prohibited to copy, translate, modify and transmit this User Guide by any means or in any form without the prior written consent of Zhuhai Pantum Electronics Co., Ltd.
  • Page 3 Disclaimer For a better user experience, Zhuhai Pantum Electronics Co., Ltd. reserves the right to make changes to the User Guide. The information contained herein is subject to change without notice. Users are responsible for any damages arising from failing to follow this User Guide. Meanwhile, except the express warranty made in the product maintenance manual or service commitment, Zhuhai Pantum Electronics Co., Ltd.

  • Page 4: Safety Precautions

    Safety Precautions Disconnect the power supply The product should be placed close to or easily accessible to power sockets, so as to allow easy disconnection of power supply! Laser Safety The laser radiation is harmful to the human body. Since laser components are completely sealed in the printer, laser radiation will not leak.
  • Page 5 Safety Warning Please note the following safety warnings before using the printer: Warning There is high-voltage electrode inside the printer. Before cleaning the printer, make sure the power is turned off! Plugging and unplugging the power cord plug with a wet hand can result in an electric shock.
  • Page 6 Precautions Precautions before Using the Printer: 1. Read and understand all instructions; 2. Familiarize yourself with the basic principles associated with operating electrical appliances; 3. Comply with all warnings and instructions marked on the equipment or specified in the manual supplied with the equipment;...
  • Page 7 23. This product is sold as a complete machine. The consumers can go to Pantum Aftersales Service Centre to purchase parts they need. If the product sold is inconsistent with the package list, please go to the specified Aftersales Service Centre to solve the problem;...

  • Page 8: Legal Information

    Legal Information This symbol indicates that, at the end of your product’s life, it must not be discarded as domestic waste. Instead, you should dispose of your used equipment at a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 9: Table Of Contents

    Table of Contents 01 Before Using the Printer ......................... 1 Product View ..........................1 Control Panel ..........................4 02 Paper and Print Media ........................6 Paper Specification ........................6 Loading Paper ..........................7 Load in the standard feed tray ..................... 7 Install the multipurpose feed tray ..................
  • Page 10 Common copying setting ......................26 Document orientation ......................27 Multipage ..........................27 Collated copy ........................28 Duplex copy ......................... 28 Watermark Copy ......................... 29 ID copy settings .......................... 29 Receipt setting ..........................29 09 Scan ............................... 30 Pull Scan ............................. 30 Windows system scan ......................
  • Page 11 The paper is jammed in the multi-purpose feed tray ............52 Paper jam of optional tray ....................54 The paper is jammed in the right cover door ..............57 Paper jam in the automatic document feeder (ADF) ............60 Software Failure.......................... 62 Error Message..........................

  • Page 12: Before Using The Printer

    Before Using the Printer Product View BM230N BM230ADN/ BM320ADN Note: • Printer appearance may vary depending on the printer model and configuration; the schematic diagram is for reference only. • Please leave enough room to open the paper tray, cover plate and door, and install the hardware options, when selecting a location for the printer.
  • Page 13 Side view Cover of automatic document This is used to remove the paper jammed in scanning for feeder the ADF. Feed tray of automatic This is used to place originals scanned from the ADF. document feeder Control Panel Indicate printer status to conduct set operation. Exit tray of automatic document Prevent originals scanned from falling off.
  • Page 14 Note: • The printer can support up to two optional trays. • If you want to buy optional trays, please contact the local dealer who has purchased the printer. • If you want to buy the wireless network accessories, please contact the local distributor of the printer.

  • Page 15: Control Panel

    Control Panel The layout of the printer control panel is shown below: Serial Name Functions • Power on or off, and press this button in the ready state to enter the Power/Eco energy saving mode. button • Press and hold this button for more than 2 seconds to power off the printer.
  • Page 16 • Scroll through the menus and options . Down • On the page "copy" mode ready, subtract the number of copies by 1, and press and hold to subtract 10 copies. Back Return to the previous menu. Menu button • open the main menu on the control panel. •...

  • Page 17: Paper And Print Media

    Paper and Print Media Paper Specification Plain paper(70~105g/m²),thin paper(60~69g/m²),Recycled Media Type Paper(70~89 g/m²),thick Paper 1(106~120gsm) A3,A4, A5,JIS B4,JIS B5,ISO B5,11" 17", LTR, 8K, 16K, Media size Standard feed Legal,Statement, Folio, Oficio, Executive,Custom tray Media weight 60~120 g/m² Maximum capacity of 250 pages(80 g/m²) the tray Plain paper(70~105g/m²),thin paper(60~69g/m²),Recycled...

  • Page 18: Loading Paper

    Loading Paper Note: • To reduce the risk of equipment instability, please load each tray separately. Keep all other trays closed until they shall be loaded. • Printer appearance may differ because of various models and functions, so the schematic diagram is only for your reference.
  • Page 19 Adjust the guide to match the size of the loaded paper. Note: • Do not overly squeeze the "paper length guide" and "paper width guide", otherwise it could easily lead to deformation of paper. 3. Before loading, flex and fan the paper, align the edges of the paper, then load the paper in the tray.
  • Page 20 4. Insert the tray. When loading a paper type other than plain paper, please set the paper size and paper type from Control Panel to match the loaded paper. Loading more than 250 sheets (80g/m²) of paper in the Multi-Purpose Feed Tray at once may Note: •...

  • Page 21: Install The Multipurpose Feed Tray

    Install the multipurpose feed tray 1. Open the multipurpose feed tray. 2. Adjust the guide to match the size of the loaded paper.

  • Page 22: Load The Optional Tray

    Before loading, flex and fan the paper, align the edges of the paper, then load the paper in the tray. 4. Load the paper or special media. 5. Set the paper size and paper type from Control Panel to match the loaded paper. Note: •...
  • Page 23 2. Adjust the guide to match the size of the loaded paper. Note: • Do not overly squeeze the “paper length guide” and “paper width guide”, otherwise it could easily lead to deformation of paper. 3. Before loading, flex and fan the paper, align the edges of the paper, then load the paper in the tray.

  • Page 24: Paper And Manuscript Use Process

    Note: • If more than 550 pieces of paper (80g/m²) are put inside the optional tray at one time, it will lead to paper jam or paper feed failure. • When printing single-sided paper, place the side to be printed (blank side) facing up. Paper and Manuscript Use Process Manuscript requirements: Source...
  • Page 25 2. Load the manuscript face down. 3. Align the manuscript to match the appropriate paper size. Note: • If the manuscript does not match with any size marker, please align the upper-left corner of the manuscript with the arrow. • Make sure there is no document in the ADF. If a document is detected in the ADF, it will be more preferential than that on glass platen.
  • Page 26 4. Close the scanner cover gently. Note: • Please put the paper or document on the scanner glass after the glue, ink or correction fluid are completely dried. • Rough textured, uneven, oil stained and extremely smooth paper will make printing effect poor. •...

  • Page 27: Scan With The Automatic Document Feeder (Adf)

    Scan with the automatic document feeder (ADF) The Document Feeder supports single-sided scanning and auto duplex scanning, please refer to Scan for how to scan. 1. Put the original into the ADF with its front upward and top fed first. 2.

  • Page 28: Driver Installation And Uninstallation

    Connect printer via USB cable 1. Connect the printer to computer via USB cable, then power the printer on. 2. Insert the accompanying installation disk into the computer CD drive, or log in to Pantum official website (www.pantum.com) to download the drive.

  • Page 29: Uninstall Driver

    The information on your computer screen may differ because of multiple operating systems. 1. Click "Go" - "Applications" - "Pantum" - "Utilities" - "Pantum Un-install Tool". 2. Delete the driver as instructed in the pop-up Uninstall window.

  • Page 30: Wired Network Setup (Applicable To Wired Network Models)

    Wired network setup (applicable to wired network models) In case printers support wired network printing, they can be connected to network to control printer to print in wired network mode. Set IP Address The IP address of the printer may be automatically obtained through DHCP function or set manually.

  • Page 31: Wireless Network Setup (It Is Applicable To Models With Wi-Fi Option)

    Wireless network setup (It is applicable to models with Wi-Fi option) Printers equipped with Wi-Fi printing function support two types of wireless network connections, Wi-Fi Station and Wi-Fi Direct mode, typically, only one connection can be provided between a computer and a printer at a time. Wi-Fi Station:connecting to a wireless device via router 1.

  • Page 32: Wireless Network Setup Tools

    1) Windows system: Click the “Start menu” – “All programs” - “Pantum” Product name – “Wireless network setup tool”. 2) macOS system: click "Go" - "Applications" - "Pantum" - "Utilities" - "Wireless Network Configuration Tool" on the computer Finder menu bar. How to disable the Wi-Fi network connected 1.

  • Page 33: Web Server

    Web server You can manage printer setup via the embedded Web server. Visit the embedded Web server 1. Turn on the power of printer and computer. 2. Connect the printer to network to ensure that the printer is connected to the network where the computer is connected to.

  • Page 34: Print

    Print Print Function You can set the print function through " Control Panel "-"Devices and Printers"- select corresponding printerright click – set print function in "Printing preferences". Some functions are as follows: Functions Diagram Automatic Two-Sided Printing Collate Print Reverse Print N-in-1 Poster Print(for Windows Operation...

  • Page 35: Print Settings

    Custom Size Note: • You can select the 2 x 2 Poster Print in N-in-1 to enable the poster printing function. • You can open the Printing Preferences and click Help button to view the specific function explanation. • Auto duplex printing is supported on ADF models only. Print Settings Setting the printing parameters Before sending a print job, you can set the printing parameters in the following two ways.

  • Page 36: Automatic Two-Sided Printing

    Automatic Two-Sided Printing The printer supports automatic two-sided printing of plain paper. Paper size supported by the automatic two-sided printing:A3,A4,A5,JIS B4,JIS B5,ISO B5,11x17,Letter, Legal,Folio,Oficio,Executive,Statement,8K,16K. Note: • Some paper media are not suitable for duplex printing, and trying duplex printing may result in damage to the printer.

  • Page 37: Copying

    Copying Copying function Instructions Copying function Set the paper size of the originals. Copy source Paper selection Set the paper size and type of the specified tray. Resizing Reduce or enlarge the size of image copied. Intensity Adjust deep-light copying effect by setting intensity. Duplex copying It supports manual duplex copying for originals.

  • Page 38: Document Orientation

    Document orientation You can select the "Document Orientation" correctly according to the content of portrait and the placement of the long and short edges of the photocopy paper, the document orientation has four options, as shown in the figure below: Text up Text left Text right...

  • Page 39: Collated Copy

    Note: • "Multipage” and “resizing function” cannot be set at the same time. Collated copy The "Collated Copies" feature supports only copying with the automatic document feeder (ADF). The collated copy includes 2 modes: Startup: Closed: Duplex copy You can use flat plate and ADF for Auto Duplex copy, ADF supports auto duplex copy. There are 4 modes in total for duplex copying: 1.

  • Page 40: Watermark Copy

    Watermark Copy You can add watermark on your copies via Watermark on printer control panel. • Watermark Settings. After completion of copying operation, switching the control panel Note: button, or restarting the printer, the settings are restored to default. • Watermark can be used in combination with N-in-1 and Collated Copy. ID copy settings For better copying effects, you can change the corresponding settings via the “ID Copy Settings”...

  • Page 41: Scan

    Pantum Scan Application Operation Steps: 1. Double click on "Pantum Scan Application" on the computer. 2. The prompt window is shown as below: 3. Set Scan in the right list. Click "Scan" on the bottom right corner and start scan.

  • Page 42: Macos System Scan

    Note: • Images in the format of BMP, JPG, TIF, PDF, PNG, and OFD can be scanned by the Pantum scanning application software. The image text recognition is available for documents in the format of DOCX, XLS, XLSX, PPTX, TXT and searchable PDF. (If you need to use the image text recognition function, please download and install the OCR software according to the interface prompts after the driver installation.

  • Page 43: Scan To Pc

    Scan to PC You may operate the printer's control panel to scan a file to PC. (Only support connection method of USB connection line.) 1. Be sure the printer and the computer are both switched on and connected with each other properly.

  • Page 44: Scan To Smb

    Scan to SMB To use “Scan to SMB” function, you need to create a shared folder on the Windows or Mac computer first. Create a shared folder Windows7 is taken as example for description of the following steps. 1. Right click the folder under Windows system you want to share, and select Properties. 2.

  • Page 45: Scan Usb Drive

    Scan USB drive This printer supports scanning files to USB without a computer. Before operation, please make sur the USB has enough storage space. The specific operation steps are as follow: 1. Insert the USB into the printer’s front USB interface. 2.

  • Page 46: Scanning Function

    Scanning function The printer supports ADF auto duplex scanning, taking Pantum Scanning Assistant as an example: 1. Place the original in ADF. 2. Bring up "Pantum Scanning Assistant". 3. The Scan Setting window will pop up, Select “Document Feeder (Auto Duplex)” under “Document Source”...

  • Page 47: Routine Maintenance

    Routine Maintenance Note: • Printer appearance may differ because of different models and functions, so the schematic diagram is only for your reference. Cleaning the Printer :Some parts of the printer are still in high temperature within a short time after use. To prevent burns, please don’t directly touch places labeled with high temperature warning in contact with internal components after opening the printer’s front or rear cover.

  • Page 48: Cleaning The Printer

    Cleaning the printer :To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding. Please perform this job every few months. Note: •...
  • Page 49 4. Wipe the outside of the printer with a damp, soft, lint-free cloth. Note: • Do not use household cleaners or detergents, as they may damage the surface of the printer. • Make sure that all areas of the printer are dry after cleaning. 5.

  • Page 50: Adf Cleaning

    ADF cleaning Note: • the machine with the ADF should be regularly cleaned, removing dirt on the top cover of the ADF. Please wipe the place as shown in figure with a soft cloth. • Clean with a wet soft cloth first, then wipe dry with a dry soft cloth. •...
  • Page 51 1. Use a soft cloth to wipe the outside of the printer clean. 2. Open the scanner cover and then wipe the glass platen gently with a soft cloth.

  • Page 52: Replacing Parts And Consumables

    Replacing parts and consumables 1. Use and maintenance of toner cartridge. For better prints, please use the original toner cartridge. When using the toner cartridges, please pay attention to the following: • Please store the toner cartridges in a dry dark place. •...

  • Page 53: Replace The Toner Cartridge And Waste Toner Bottle

    Replace the toner cartridge and waste toner bottle Note: • If the tray is unfolded, remove it before replacing the toner cartridge. • If the toner cartridge and waste toner bottle are integrated in a single unit, they should be replaced at the same time.

  • Page 54: Replace The Tray

    4. Unpack the new toner cartridge. 5. Insert the new toner cartridge, then close the front cover. Replace the tray 1. Remove the used tray.

  • Page 55: Installing And Removing The Optional Tray

    2. Unpack the new tray. 3. Insert a new tray. Installing and removing the optional tray Installing optional tray This printer supports the use of optional trays, and can hold up to 2 optional trays. Each tray can hold up to 550 pieces of 80g/m² paper.If you want to buy optional trays, please contact the local dealer who has purchased the printer.
  • Page 56 2. Unplug the power cord from the electrical outlet, and then unplug the power cord from the printer. 3. Unpack the optional tray, and then remove all packaging materials. 4. Make sure the printer body and optional trays are placed correctly, as shown in the figure below. 5.

  • Page 57: Removing The Optional Tray

    Removing the optional tray 1. Turn off the printer. 2. Unplug the power cord from the electrical outlet, and then unplug the power cord from the printer. 3. Lift the printer body with both hands and remove the optional trays. After removing the optional tray, you need to update the printer status again (For how to update the printer status, see “Updating the optional tray...

  • Page 58: Updating The Optional Tray Status

    Updating the optional tray status Each time you install/remove the optional trays, you need to manually update the printer driver status.Take Windows 7 as an example for this Chapter. 1. Install the printer driver (please refer to “Driver Setup” for installation). 2.

  • Page 59: Troubleshooting

    Troubleshooting Please read this Chapter carefully. It may help you to solve common problems encountered during the printing process. If the problems persist, please contact Pantum Aftersales Service Centre. Prior to handling common problems, first check that: • The power cord is connected correctly and the printer is powered on.

  • Page 60: Use Recommended Paper

    • Do not load or remove a tray while the printer is printing. • Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator. • Do not slide paper into the tray. Load paper as shown in the figure. •...

  • Page 61: Locate Jammed Paper

    • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same tray. • Make sure that the paper size and type are set correctly on the computer or printer control panel. •...

  • Page 62: Cleaning Jammed Paper

    Cleaning Jammed Paper The paper is jammed in the standard feed tray Pull out the Standard Feed Tray. 2. Gently pull the jammed paper out.

  • Page 63: The Paper Is Jammed In The Multi-Purpose Feed Tray

    3. After removing the jammed paper, insert the Standard Feed Tray back into the printer, open and close the front cover, and the printer will automatically resume printing. The paper is jammed in the multi-purpose feed tray 1. Gently pull the jammed paper out.
  • Page 64 2. Open the right cover door to remove all paper fragments. • The inside of the printer might be hot. To reduce the risk of injury by a hot component, allow the Note: surface to cool before touching it. • Make sure that the door does not hit any cables connected to the printer. 3.

  • Page 65: Paper Jam Of Optional Tray

    Paper jam of optional tray 1. Pull out the Optional Tray. 2. Gently pull out the jammed paper.
  • Page 66 3. After removing the jammed paper, insert the Optional Tray back into the printer, and the printer will automatically resume printing. If paper cannot be seen in this area, stop and go to the next step: Pull out the Standard Feed Tray.
  • Page 67 2. Remove the jammed paper from the standard tray. 3. After removing the jammed paper, insert the Standard Feed Tray back into the printer, and the printer will automatically resume printing.

  • Page 68: The Paper Is Jammed In The Right Cover Door

    The paper is jammed in the right cover door Note: • When removing the jammed paper from the fuser unit, do not touch the shaded area as shown below to avoid burns. 1. Open the right cover door. Note: • The inside of the printer might be hot. To reduce the risk of injury by a hot component, allow the surface to cool before touching it.
  • Page 69 2. Remove the jammed paper from any position below. • Fuser area • Below the fuser area...
  • Page 70 • Duplex unit • Above the duplex printing area 3. Open the Standard Feed Tray, and then take out the jammed paper. Make sure that all paper fragments are removed. Note: • 4. Close the tray, and then close the right cover door.

  • Page 71: Paper Jam In The Automatic Document Feeder (Adf)

    Paper jam in the automatic document feeder (ADF) 1. Open the ADF's top cover. 2. Remove the paper jammed from the ADF.
  • Page 72 3. After removing the paper jamed, close the top cover and then the printer will be back to the ready state. 4. If it is difficult to remove the paper jammed, please try to open the scanner cover and remove it from the pressing block.

  • Page 73: Software Failure

    Software Failure Problem Solution Reinstall the printer driver. The printer icon does not appear in the Ensure that the USB interface cable and the power cord "Devices and Printers" folder. are properly connected. If the failure still exists after restarting the printer, please The printer is in Ready mode but it will not reinstall the printer driver.

  • Page 74: Error Message

    Please cancel the current scan job or Scanner is Busy With other scan jobs. wait for the completion of other scan jobs. Please contact Pantum Customer Scan failed Scanner internal failure. Service. If you have selected ADF as the scan source, this message...

  • Page 75: Common Troubleshooting

    Common Troubleshooting Common Problems Type of Problem Cause Solution fault Printing Poor print See details in Image Defects. See details in Image Defects. problems quality Please contact the customer service Failed to copy • The scanner is damaged. center. Problems •...
  • Page 76 • Please install the printing medium correctly. If a special printing • The print media has been medium is used, enable the loaded incorrectly. multipurpose feed tray mode. • The print media is out of the • Please use the print media within Paper feed supported media range.

  • Page 77: Image Defects

    Image Defects Problem Cause Solution • The print media does not meet • Please use the print media within the usage specification, such as the specification range. media is damp or too rough. • Set the print resolution, concentration, • The resolution in the print program or cancel ticked toner saving mode in the is set too low, concentration setting program.
  • Page 78 • Imaging module is dirty. • Replace the imaging module. • Imaging module is damaged. • Please contact Pantum Customer • The fuser component is damaged. Service to repair and replace the fuser component. Cyclical traces appear • The print media has been loaded •...
  • Page 79 Wrinkled paper component. • Imaging module is dirty. • Replace the imaging module. • The transfer roller inside the printer • Clean the internal transfer components is dirty. of the printer. • The transfer voltage inside the printer is abnormal. The back of the printout is dirty •...

  • Page 80: Product Specifications

    Note: • Specification values are slightly different for different models of printers with different functions. These values are based on the initial data. For more information about the latest specification, please visit: www.pantum.com. Overview of the Specifications BM230N Series:565mm*593mm*450mm Product Size(W*D*H)

  • Page 81: Print Specifications

    Microsoft Windows 7/ Windows 8.1/ Windows 10/ Windows 11/Windows Server 2008/2008 R2/2012/2012 R2/2016/2019/2022 (32/64 Bit) macOS 10.10-14 Linux Ubuntu 16.04(32/64 Bit)/ Ubuntu 18.04/Ubuntu 20.04/Ubuntu 22.04(64 Bit)/ Astra Linux Special Edition V1.6/Redhat 8.0/Debian Operating system 10.0/Centos 7/Centos 8.2(32/64 Bit) iOS 11.0-16.5 Android 6.0-13.0 HarmoneyOS 2.0-3.0 USB 2.0(High Speed)

  • Page 82: Scan Specifications

    Scan Specifications Scan Type Flatbed + ADF Single-sided:30ppm scanning speed Duplex:15ipm Scanning technology Maximum ADF 100 pages capacity Scan resolution 300dpi x 300dpi Scan Output Scan to PC,E-mail,FTP,USB and SMB Function...

This manual is also suitable for:

Bm320 seriesBm230nBm230adnBm320adn

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