Pantum BP5100DN Series User Manual
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Pantum BP5100DN Series User Manual

Black-and-white laser single-function printer
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User Guide
Pantum BP5100 Series
Black-and-white laser single-function printer
It is recommended that you read this Guide carefully before using the printer

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Do you have a question about the BP5100DN Series and is the answer not in the manual?

Questions and answers

Chris Evans
January 22, 2025

Hello! Is there any option to refill toner cartridges (TL-5120) or do we have to change the toner cartridge itself? Also, please share any suggestions to save cost on toner cartridge and printing.

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1 comments:
Mr. Anderson
May 14, 2025

The TL-5120 toner cartridges for the Pantum BP5100DN Series must be replaced and should not be refilled. Refilling without permission may cause damage and void the printer's warranty. For cost-saving, use original toner cartridges for better quality and longer life, store them in cool, dry places, and avoid printing on damp or rough media to reduce toner waste.

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Summary of Contents for Pantum BP5100DN Series

  • Page 1 User Guide Pantum BP5100 Series Black-and-white laser single-function printer It is recommended that you read this Guide carefully before using the printer...
  • Page 2 Version:V1.0 Disclaimer For a better user experience, Zhuhai Pantum Electronics Co.,Ltd. reserves the right to make changes to the User Guide. The information contained herein is subject to change without notice. Users are responsible for any damages arising from failing to follow this User Guide. Meanwhile, except the express warranty made in the product maintenance manual or service commitment, Zhuhai Pantum Electronics Co.,Ltd.
  • Page 3 Safety Precautions Disconnect the power supply The product should be placed close to or easily accessible to power sockets, so as to allow easy disconnection of power supply! Laser Safety The laser radiation is harmful to the human body. Since laser components are completely sealed in the printer, laser radiation will not leak.
  • Page 4 Safety Warning Please note the following safety warnings before using the printer: Warning There is high-voltage electrode inside the printer. Before cleaning the printer, make sure the power is turned off! Plugging and unplugging the power cord plug with a wet hand can result in an electric shock.
  • Page 5 Precautions Precautions before Using the Printer: 1. Read and understand all instructions; 2. Familiarize yourself with the basic principles associated with operating electrical appliances; 3. Comply with all warnings and instructions marked on the equipment or specified in the manual supplied with the equipment;...
  • Page 6 23. This product is sold as a complete machine. The consumers can go to Pantum Aftersales Service Centre to purchase parts they need. If the product sold is inconsistent with the package list, please go to the specified Aftersales Service Centre to solve the problem;...
  • Page 7 30. Shielded cables must be used with this unit to ensure compliance with the Class B FCC limits. 31. Administrative Regulations on Low Power Radio Waves Radiated Devices For any certified low-power RF devices, any company, firm, or user is not allowed to change the frequency, increase the power, or change the characteristics and functions of the original design without approval.
  • Page 8 Radio Equipment directive 2014/53/EU only for models ending with suffix “W”. The manufacturer of this product is: Zhuhai Pantum Electronics Co.,Ltd., No.3883, Zhuhai Avenue, Zhuhai, Guangdong, China 519060. A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

  • Page 9: Table Of Contents

    Table of Contents 1. Before Using the Printer ......................1 1.1. Product series introduction .................... 1 1.2. Supplied Accessories ....................2 1.3. Product View ......................... 3 1.4. Laser Toner Cartridge ....................6 1.5. Control Panel ........................ 7 1.5.1. Overview of control panel ..................7 1.5.2.
  • Page 10 7.3.7. Open Help Document ..................74 7.4. Cancel printing ......................74 8. Mobile Print ........................... 75 8.1. Android device mobile printing ..................75 8.1.1. Pantum ......................75 8.1.2. Mopria mobile print ................... 75 8.1.3. NFC label ......................77 8.2. iOS device mobile printing ................... 77 8.2.1.
  • Page 11 10.2.1. About toner cartridge and drum component component ........92 10.2.2. Replace toner cartridge and drum component ..........93 10.3. Installing and removing the optional tray ..............98 10.3.1. Installing optional tray ..................98 10.3.2. Removing the optional tray ................99 10.3.3.

  • Page 12: Before Using The Printer

    1. Before Using the Printer 1.1. Product series introduction BP5100DN/BP5101DN/ Product series parameters BP5100DW Series BP5105DN Series ● ● ● ● Interface type ● WiFi ● ● Print Language ● ● Control Panel ● ● 40ppm Print Speed ● ● Letter 42ppm ●...

  • Page 13: Supplied Accessories

    1.2. Supplied Accessories Name Parts Toner cartridge Drum component USB Interface Cable Power Cord Quick Setup Guide Pantum Warranty • The Pantum Warranty may not be attached in some regions. Note：...

  • Page 14: Product View

    1.3. Product View Side view Output Bin For storing the printed paper. Control Panel Indicate printer status to conduct set operation. Output Tray To prevent the printed paper from falling. To open the front cover to take out the laser toner Front Cover cartridge.
  • Page 15 NFC (Near Field Touch this label on mobile device to download or start Communication) label Pantum printer App and connect WiFi Directly. Front cover button of printer For opening and closing the front cover of the printer. Paper width guide of tray Slide paper width deflector to adapt to paper width.
  • Page 16 Optional tray 1 Optional tray For placing media to be printed in optional tray. 2 Paper width guide of tray Slide paper width deflector to adapt to paper width. 3 Paper length guide of tray Slide paper length deflector to adapt to paper length. 4 A5/A6 stopper Install the stopper to match the A5 L/A6 paper size.

  • Page 17: Laser Toner Cartridge

    1.4. Laser Toner Cartridge Laser toner cartridge is composed of drum component and toner cartridge. Service life of drum component Type Average Print Volume About 30000 Pages (based on 3 A4/LTR-size pages per print Standard drum component job and ~5% coverage) Service life of toner cartridge Type Average Print Volume...

  • Page 18: Control Panel

    1.5. Control Panel 1.5.1. Overview of control panel The layout of the printer control panel is shown below: LCD control panel Name Functions LCD Display Display operation interface and product information. Indicate WiFi connection status (applicable to WiFi model only). WiFi indicator/save toner Indicate the on/off of save toner function (applicable to non-WiFi indicator...

  • Page 19: Indicator Function Of Control Panel

    Short press WiFi button to turn on direct WiFi connection of the printer and automatically print out "Mobile Device WiFi Connection Wizard" page (for models with WiFi function only). WiFi key/save toner key Long press WiFi button for over 2s to start WPS when WiFi is not connected or to disconnect WiFi when it has already been connected (for models with WiFi function only).
  • Page 20 Orange indicator Low toner warning blinks Orange indicator Toner cartridge error (uninstalled ink cartridge, normally on unmatching ink cartridge, invalid toner cartridge) Red indicator Printer errors such as paper error (paper out, paper normally on jam, paper feed failure), opened front cover...

  • Page 21: Paper And Print Media

    2. Paper and Print Media 2.1. Paper Specification Plain paper(70～105g/m² ),thin paper(60～70g/m² ),thick Paper(105～ Media Type 120g/m² ),Transparent film,Recycled Paper A4, Letter, Legal, Folio, Oficio, Statement, Executive, JIS B5, ISO B5, Media size A5, A5 L, A6, B6, 16K, Big 16K, 32K, Big 32K, Custom Automatic Feeder Tray Media weight 60～120 g/m²...

  • Page 22: Special Paper

    This may be due to incorrect operation, inappropriate temperature and humidity, or other factors beyond the control of Pantum. Before purchasing large quantities of print media, make sure that the print media meets the specifications specified in this User Guide.

  • Page 23: Loading Paper

    2.3. Loading Paper 2.3.1. Install the multipurpose feed tray 1. Open the multipurpose feed tray. 2. Slide the paper guide of the multipurpose feed tray to match both sides of the paper. Do not apply excessive force; otherwise, paper jamming or tilting may occur. 3.

  • Page 24: Installing Automatic Tray

    4. Place the printing media flatly into multipurpose feed tray with both hands. 5. aise the output tray to avoid the printed paper from slipping and falling, or immediately remove the printed document after the printing is complete. • Place the side of paper to be printed upwards into the multipurpose feed tray and Note：...
  • Page 25 2. Slide the clip of extended tray of auto feed tray, paper length deflector and paper width deflector to the slot suitable for paper size, in order to match paper length and width. • Do not overly squeeze the "paper length guide" and "paper width guide", otherwise it Note：...
  • Page 26 4. Raise the output tray to avoid the printed paper from slipping and falling, or immediately remove the printed document after the printing is complete. • It is recommended that you raise the output tray to prevent the paper from slipping and Note：...

  • Page 27: Installing Optional Tray

    2.3.3. Installing optional tray • For the installation of optional trays, please refer to “Installing optional tray” or the Note： Installation Guide supplied with the optional trays. • Before you use it, please remove the A5/A6 stopper before loading paper. 1.
  • Page 28 3. Before loading paper, please unfold the stacked paper to avoid a paper jam or feed error, and then load the paper into the tray print-side down. An optional tray can hold up to 550 pieces of 80g/m² paper. 4. Raise the output tray to avoid the printed paper from slipping and falling, or immediately remove the printed document after the printing is complete.

  • Page 29: Non-Printable Area

    2.4. Non-printable Area The shaded area indicates the non-printable area. Usage Paper Size Top and bottom margins (A) Left and right margins (B) 5mm(0.197inch) 5mm(0.197inch) Printing Letter 5mm(0.197inch) 5mm(0.197inch) 2.5. Paper application rules • Rough textured, uneven, oil stained and extremely smooth paper will make printing effect poor. •...

  • Page 30: Driver Installation And Uninstallation

    3. Driver installation and uninstallation 3.1. How to install Windows printer driver Windows driver installation software provides two installing methods: one-click installation and manual installation.We recommend one-click installation, which can help to install driver automatically in a faster and more convenient way.If you have any difficulty in using one-click installation, please try manual installation.
  • Page 31 4. Click on the "One-click installation" button in Method I and enter into the installation process. The process may need some time, and the duration is related to your computer configuration, please wait patiently. 5. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly.
  • Page 32 • Windows 10 system: When the “DVD RW driver” window pops up from the lower right corner of Computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run the installation program. • Some computers may be unable to auto play the CD beacase of system configuration. Note: Please double click "Computer"...
  • Page 33 • If your software has searched several printers, click on the"One-click intallation" button, and the printer list interface will pop up. Please select the printer that you need according to your printer wired network IP address or host ID.
  • Page 34 • If the printer you need is not shown in the list, please click "Refresh" button to search Note: again. If it is not found, please check if the printer and computer are in the same network. (Please see Chapter 5.4 for how to check).
  • Page 35 • Some computers may be unable to auto play the CD beacase of system configuration. Note: Please double click "Computer" icon, find "DVD RW driver", then double click "DVD RW driver" to run the installation procedure. 4. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next”...
  • Page 36 • If your software has searched several printers, click "One-click intallation" button, and the printer list interface will pop up. Please select "Configure printer with WiFi via USB and install" and select USB printer, click "Confirm" button and enter into installation process to complete automatic network configuration and driver installation.
  • Page 37 • Windows 8 system: When the “DVD RW driver” window pops up from the right top corner of Computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run the installation program. • Windows 10 system: When the “DVD RW driver” window pops up from the lower right corner of Computer desktop, click anywhere in the pop-up window, then click “Autorun.exe”...
  • Page 38 • If your software has searched more than one printers, the printer list interface will pop up.You need to configure the current printer which is connected via USB cable to wireless network and install driver. Please select "Configure the print via USB and install" on the printer list interface and check the USB printer option.
  • Page 39 • When the printer IP address changes under printer driver installed with host ID , you can Note: also directly print without re-installing the driver. If you need to install the printer driver with the host ID, please check the option "Install the printer in the list with host ID". 6.
  • Page 40 • Windows 8 system: When the “DVD RW driver” window pops up from the right top corner of Computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run the installation program. • Windows 10 system: When the “DVD RW driver” window pops up from the lower right corner of Computer desktop, click anywhere in the pop-up window, then click “Autorun.exe”...
  • Page 41 6. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.1.3.2. The printer is already connected to wireless network 1. The printer is already connected to wireless network, you can print the "Network configuration page"...
  • Page 42 • Click on the "One-click installation" button to enter installation process if your software has searched only one printer. The process may need some time, and the duration is related to your computer configuration. Please wait patiently.
  • Page 43 • If the software has searched several printers, the printer list interface will pop up. Please select the printer you need according to your printer wired network IP address or host ID . • If the printer you need is not shown in the list, please click "Refresh" button to search Note: again.

  • Page 44: Manual Installation

    3.1.2. Manual installation • Before installing the drive, you need to learn about printer model by printing printer information page out and check the product name (please refer to Chapter 9.4 for printing methods). 3.1.2.1. Installation via USB connection 1. Connect the printer to computer via USB cable, power the printer and computer on. 2.
  • Page 45 8. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.2.2. Installation via wired network connection 1. Turn the power of printer and computer on. 2.
  • Page 46 10. After finishing searching, select the printer that needs to be connected and click “Next”. • If the printer you need to connect is not in the list of printers searched, please click Note: “Refresh” to search again. • When the printer IP address changes under printer driver installed with host ID , you can also directly print without re-installing the driver.
  • Page 47 • Windows 10 system: When the “DVD RW driver” window pops up from the lower right corner of Computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run the installation program. • Some computers may be unable to auto play the CD beacase of system configuration. Note: Please double click "Computer"...
  • Page 48 8. Select “Yes, I want to configurate the printer's wireless network” on the wireless setup window popped out, and operate according to the prompts to set up the printer to wireless network (please refer to Chapter 5.1.1 for setup method). 9.
  • Page 49 12. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.2.3.2. Installation in WiFi Direct mode 1. Turn the power of printer and computer on. 2.
  • Page 50 8. Select “No, the printer has been connected to wireless network” on the wireless setup window popping out, and then click “Next”. 9. The installation software will search the printer automatically and the searching process may need some time. 10. Select the printer needs to be connected and click “Next”. •...

  • Page 51: Method Of Driver Unistallation

    1. Click the Start menu of computer and then click All programs. 2. Click Pantum, and then Click Pantum XXX Series. Pantum XXX Series where XXX represents product model. 3. Click uninstall to delete the driver according to instructions on uninstall window.

  • Page 52: Macos System Driver Installation

    1. Turn the power of printer and computer on. 2. Insert the CD companying with printer in the CD driver of your computer, and double click Pantum XXX Series installation package. (XXX in Pantum XXX Series represents product model.) 3. Click “Continue”.
  • Page 53 4. Read licensing agreement and then click “Continue”. 5. Click “Agree” on the prompt window popping out to accept the licensing agreement. 6. Click “Install”. 7. Input computer password and click “Install Software”. 8. Click “Continue Installation” on the prompt window popping out. 9.
  • Page 54 • If using a USB cable to connect a computer with a WiFi model printer, a wireless network configuration prompt window will pop up during driver installation, as shown in following picture. • click “Yes”, you can configure printer’s wireless network via wireless network Note: configuration tool (refer to Chapter 5.1.1...

  • Page 55: Add Printer To Macos System

    3.3. Add printer to macOS system 3.3.1. Add up the printer via USB 1. Connect the printer to computer with USB cable and then turn power on. 2. Enter the “System Preferences” – “Printers & Scanners” of computer. button to select “Add Printer or Scanner”. 3.
  • Page 56 • When the printer is connected to computer with USB cable, the system will recognize Note： and add AirPrint automatically. • If AirPrint printer of network connection is added, then the connecting USB cable should be disconnected first before adding the printer. •...

  • Page 57: Wired Network Setup (Applicable To Wired Network Models)

    4. Wired network setup (applicable to wired network models) In case printers support wired network printing, they can be connected to network to control printer to print in wired network mode. 4.1. Set IP Address The IP address of the printer may be automatically obtained through DHCP function or set manually.

  • Page 58: Wireless Network Setup (Applicable To Wifi Models)

    3. A printer that has wireless network function. 5.1.1.2. Setup methods of wireless network setup tools 1. Take the wireless network setup tool in computer. 1) Windows system: Click the “Start menu” – “All programs” - “Pantum”－ Product name – “Wireless network setup tool”.
  • Page 59 2) macOS system: click "Go" - "Applications" - "Pantum" - "Utilities" - "Wireless Network Configuration Tool" on the computer Finder menu bar. 2. Use USB cable to connect and configure. Select "Yes, I have an USB cable that can be used for installation"...
  • Page 60 2) Please tick “No” to configure other wireless network needed to connect to. Complete configuration according to interface prompt. • The display password is not ticked by default; if it is ticked, all passwords input can be Note： seen in clear text. 2.2 The computer is not connected to wireless network Input the SSID (case sensitive) and password of access point (wireless router) in the interface below.
  • Page 61 3. Use WPS connection . Select “No, I don't have a USB cable” in the interface below and then click “Next”. 1) Use WPS method to perform steps below to start wireless network on printer. (Please refer to Chapter 5.1.2 for detailed WPS configuration)

  • Page 62: Wifi Protected Setup (Wps) Setup

    2) Judge if the printer is successfully connected according to the status of WiFi indicator on printer. If configuration failed, please click “Previous” to configure again; if configuration succeeded, please click “Done” to complete configuration. • If the printer cannot be used normally after wireless network setup is finished, please Note：...

  • Page 63: How To Disable The Wifi Network Connected

    • Please refer to Chapter 1.5 for how to cancel and disconnect WiFi connection. Note： • After successful WiFi Protected Setup (WPS) connection, please install a driver if you want to print via wireless network. 5.1.3. How to disable the WiFi network connected Connect the wireless network in infrastructure mode by the steps above.

  • Page 64: Wireless Network Setup Faqs

    • If the wireless network frequency is set to “2.4GHz”, the printer will not be able to Note： connect to “5GHz” network; if the frequency is “5GHz”, it will not be able to connect to “2.4GHz” network. • If the frequency of the wireless network connected to the printer under basic structure mode is 2.4GHz, the frequency of WiFi Direct is also 2.4GHz;...
  • Page 65 For example: ping XXX.XXX.XXX.XXX(“XXX.XXX.XXX.XXX” is printer IP address) 3) If RTT is indicated in the window, that is to say your printer and computer are in the same network.If RTT is not indicated in the window, please refer to Chapter 5 to re-configure the printer wireless network.

  • Page 66: Web Server

    6. Web server You can manage printer setup via the embedded Web server. 6.1. Visit the embedded Web server 1. Turn on the power of printer and computer. 2. Connect the printer to network to ensure that the printer is connected to the network where the computer is connected to (please refer to Chapter 4 Chapter 5...

  • Page 67: Use Web Server To Manage Printer

    6.2. Use Web server to manage printer You can use the embedded Web server to manage printer. 1. View the basic information including product name, printer state and ink cartridge of printer. 2. Set up the network protocol parameters supported by printer. 3.

  • Page 68: Wireless Setup

    6.2.1.2. IPv6 setup 1. Turn on printer power to connect printer to network. 2. Log in the embedded Web server (please refer to Chapter 6.1 for login method). 3. Click “Settings” – “Network settings” – “Protocol Settings” – “IPv6”. 4. Tick “Enable IPv6 protocol” and “Enable DHCPv6” (ticked by default) and then click “Apply”. You can refresh the browser and view the “IPv6 Local Link Address”...

  • Page 69: Machine Setup

    2. If you need to configure a wireless network, turn on the basic status of wireless network, and then click the SSID of the access point (wireless router) in the search list of hotspots, enter the secret key in the authentication, and click Apply. 6.2.2.2.

  • Page 70: Recover Factory Settings Via Web Server

    6.2.3.2. Sleep time setup 1. Log in the embedded Web server (please refer to Chapter 6.1 for login method). 2. Click “Settings” – “Machine settings” – “System”. 3. Select sleep time according to you need and then click “Apply”. 6.2.4. Recover factory settings via Web server 1.

  • Page 71: Print

    7. Print 7.1. Print Function You can set the print function through "Start"-"Devices and Printers"- select corresponding printer- right click – set print function in "Printing preferences". Some functions are as follows: Functions Diagram Automatic Two-Sided Printing Collate Print Reverse Print N-in-1 Poster Print(for Windows Operation System only)

  • Page 72: Printing Method

    7.2. Printing method When printing, you can specify the tray to print as needed. The operating steps are as follows: 1. Open the file to be printed, click the “File” menu in the upper left corner, and select “Print” to enable the print driver.

  • Page 73: Paper Size And Type

    7.2.1. Paper size and type “Paper and Print Media” For more information, see the section in this Manual. 7.2.2. Paper source 7.2.2.1. Auto Select printing If you set the paper source to “Auto Select”, the printer will select the appropriate tray to print according to your paper settings.
  • Page 74 7.2.2.3. Multi-purpose tray printing Before printing, make sure that the print media of appropriate size is loaded in the automatic tray. • For precautions on loading paper, see “Paper and Print Media” Note： • Special paper, such as envelope paper and film paper, can only be printed through the multi-purpose tray.
  • Page 75 7.2.2.4. Optional tray printing Before printing, make sure that the print media of appropriate size is loaded in the optional tray. • For precautions on loading paper, see “Paper and Print Media” Note： • For the type of media to be printed with the automatic tray, see the “Paper Specification”.

  • Page 76: Print Settings

    7.3. Print Settings 7.3.1. Setting the printing parameters Before sending a print job, you can set the printing parameters in the following two ways. Operating Temporary printing setup change Permanent default setup change system 1. Click “Start” menu- “Control Panel” – 1.

  • Page 77: Duplex Printing Unit Setup

    7.3.2.1. Duplex printing unit setup For the purpose of achieving the best printing result, you can set up the paper size of duplex printing unit. As for duplex printing of A4 papers, the slide should be adjusted to the A4 position; as for Letter, Legal, Folio and Oficio duplex printing, the slide should be adjusted to the Letter position.
  • Page 78 3. Adjust paper size slide to A4 or Letter position to finish setting up. 4. Install the duplex unit in the printer.
  • Page 79 7.3.2.2. How to carry out auto duplex printing 1. Open the print job to be printed from the application (such as a Notepad). 2. Select Print from the File menu. 3. Select printer of the corresponding model. 4. Single click “Preferences” for printing setup.
  • Page 80 5. Select the “Duplex” in “Basic” tab and then select “Long Edge” or “Short Edge”. 6. Single click “OK” to finish printing setup. Click “Print” to realize auto duplex printing.

  • Page 81: Fine Mode Printing

    7.3.3. Fine mode printing The Fine mode is applicable to engineering drawings and fine lines printing. Set up fine mode in the basic page of printer preference After setup, fine printing mode can be realized. 7.3.4. Booklet printing • "Booklet" cannot be concurrently used with "Multipage" or "Zooming". Note：...
  • Page 82 5. Click “OK” in the lower left, to complete print settings. Click “Print”, to print the booklet. • Documents will be re-paged after selecting booklet printing. It will print two pages on Note： each side of the paper, and then fold out of it to form a book-like booklet.

  • Page 83: Mute Printing

    7.3.5. Mute Printing If the Mute Printing is set, the printing noise will be reduced but the printing will slow down to some extent. The operating steps of mute printing are as follows (applicable to printers that are installed via USB connection) Windows 7 is taken as the example in the following operation.

  • Page 84: Auto Shut-Off Setting

    7.3.6. Auto shut-off setting “Auto shut-off setting” to set off condition and off delay of printer. 1. Enter computer “Start Menu” – “Control Panel” – View “Devices and Printers”. 2. Right click printer, select “Printer properties” in drop-down list. 3. Enter “Secondary Settings” option and set “Auto shu-off setting”. 4.

  • Page 85: Open Help Document

    7.3.7. Open Help Document You can open the "Printing preferences" and click "Help" button (for Windows Operation System only). The help document contains the user guide where you can find the information on print settings. 7.4. Cancel printing The current printing work can be cancelled in printing process. As for printers with LCD control panel, the current printing work can be cancelled by pressing “Cancel”.

  • Page 86: Mobile Print

    > Service & support > Driver download > Select printer model > Download and install. 2. You can use Google Play Store > Apps > to search Pantum Mobile Printing > Download and install. 8.1.1.3. Preliminary preparations 1. A printer that has wireless network function.
  • Page 87 3. Open the files you need to print with Adobe Reader on the Android device. 4. Click 5. Tap "Print". 6. Please make sure the Pantum printer is selected. If you selected other printer (or failed to select any printer), please tap the pull-down menu of printer, and select your Pantum printer.

  • Page 88: Nfc Label

    4. Click print and the printer will start to print. 8.2. iOS device mobile printing 8.2.1. Pantum Pantum is a free App with which you can print TXT files, photos and webpages from your smart phone or tablet directly. 8.2.1.1. Operating systems and Apps supported by Pantum Pantum Print is applicable to iOS 7.0-13.0.

  • Page 89: Airprint Mobile Print

    8.2.1.4. How to use Pantum 1. Turn on printer power. 2. Click “PANTUM” icon on the main screen of an iOS device and the following interface will pop out. 3. Select the connection method according to your habit to connect the printer.
  • Page 90 8. Tap "Print". • If printing fails, please inspect if the iOS device is connected to the wireless network Note： where the printer is connected to. • If the iOS mobile device did not detect any printer, check whether the printer is powered on and the printer is turned on.

  • Page 91: General Settings

    9. General Settings This Chapter mainly introduces some general settings. 9.1. System Setting 9.1.1. Language Setting "Language Setting" is used to select the language to be displayed on the control panel. 1. Press "Menu" to enter the Menu Settings interface. 2.

  • Page 92: Sleep Time Setting

    9.1.2. Sleep Time Setting Sleep mode can reduce the energy consumption of printer effectively, and “Sleep time setting” can be made in the idle time before the device enters sleep mode. 1. Press "Menu" to enter the Menu Settings interface. 2.

  • Page 93: Toner Save

    9.1.3. Toner Save You can select the save toner mode which can reduce toner consumption and reduce printing cost. When save toner mode is “on”, the printed color will be lighter. Save toner mode is “off” by default. 1. Press "Menu" to enter the Menu Settings interface. 2.

  • Page 94: Mute Printing

    9.1.4. Mute printing Set mute mode to realize low speed printing with low noise. When mute mode is “on”, printing will be in a low speed. This mode is “off” by default. 1. Press "Menu" to enter the Menu Settings interface. 2.

  • Page 95: Restore Factory Settings

    9.1.5. Restore Factory Settings “Restore factory settings” is used to recover the default settings of printer. The printer will restart itself automatically after recovering factory settings. 1. Press "Menu" to enter the Menu Settings interface. 2. Press "OK" to select the "System Setting" option. 3.

  • Page 96: Auto Shut-Off Setting

    9.1.7. Auto shut-off setting “Auto shut-off setting” to set off condition and off delay of printer. 1. Press "Menu" to enter the Menu Settings interface. 2. Press "OK" to select the "System Setting" option. 3. Press direction key “▲” or “▼” to select options of “Auto off set”, press “OK” to set off condition and off delay.

  • Page 97: Network Settings

    9.2. Network Settings You can check or set network status via network setting. 1. Press "Menu" to enter the Menu Settings interface. 2. Press direction key “▲” or “▼” and select “Network Set” option and press “OK” key to set “Wired network setting”, “wireless network setting”...

  • Page 98: Network Information

    9.3. Network Information You can check the network status through Network Information. 1. Press "Menu" to enter the Menu Settings interface. 2. Press direction key “▲” or “▼” and select “Network Info” option and press “OK” key to view “wired network information”, “wireless network information” and “WiFi Direct information”.

  • Page 99: Print Information Report

    9.4. Print information report You can print information report by operating control panel. These pages can help you to learn about product information, and diagnose and solve product failures. 1. Press "Menu" to enter the Menu Settings interface. 2. Press direction key “▲” or “▼” and select “Prt Info Rept” option. 3.

  • Page 100: Routine Maintenance

    10. Routine Maintenance • Printer appearance may differ because of different models and functions, so the Note： schematic diagram is only for your reference. 10.1. Cleaning the Printer • Please use mild detergents. Note： • Some parts of the printer may still be hot for a short period after use. When opening the front cover or rear cover to clean the parts inside the printer, please do not touch the parts in the shaded area as shown in the following picture.
  • Page 101 2. Open the front cover by pressing the front cover button, and take out the laser toner cartridge along the guide rail. • When removing the toner cartridge, put the toner cartridge in a protective bag or Note： wrap it with thick paper to avoid direct light damaging the toner cartridge. 3.
  • Page 102 4. Wipe the LSU lens of printer gently with dry lint cloth. 5. Open the auto feed tray and wipe the pickup roller gently with dry lint cloth.

  • Page 103: Toner Cartridge And Drum Component Component Maintenance

    10.2. Toner cartridge and drum component component maintenance 10.2.1. About toner cartridge and drum component component 1. Application and maintenance of toner cartridge Please use the original toner cartridge for better printing quality. Please pay attention to the following items while using the toner cartridge: •...

  • Page 104: Replace Toner Cartridge And Drum Component

    10.2.2. Replace toner cartridge and drum component Please pay attention to the following matters before replacing toner cartridge: Note： • Since there may be toner on the surface of toner cartridge, please pay attention while taking it out to avoid spattering. •...
  • Page 105 3. Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle with right hand at the same time to take the toner cartridge out. 4. Open the package of the new toner cartridge and hold the toner cartridge handle to shake it left and right for 5 –...
  • Page 106 7. Take the drum component with toner cartridge installed and install it inside the printer along the inner track of printer to finish installing. 8. Close the front cover. Drum component replacement steps: 1. Power off the printer.
  • Page 107 2. Open the front cover by pressing the front cover button, and take out the laser toner cartridge along the guide rail. 3. Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle with right hand at the same time to take the toner cartridge out.
  • Page 108 5. Install the drum component along the inner track to finish installing toner cartridge. 6. Take the drum component with toner cartridge installed and install it inside the printer along the inner track of printer to finish installing. 7. Close the front cover.

  • Page 109: Installing And Removing The Optional Tray

    10.3. Installing and removing the optional tray 10.3.1. Installing optional tray This printer supports the use of optional trays, and can hold up to 2 optional trays. Each tray can hold up to 550 pieces of 80g/m² paper.If you want to buy optional trays, please contact the local dealer who has purchased the printer.

  • Page 110: Removing The Optional Tray

    After installing the optional tray, you need to update the printer status again (For how to update the “Updating the optional tray status”) . printer status, see • For precautions on loading paper, see “Paper and Print Media”. Note： • For the type of media to be printed with the optional tray, see the “Paper Specification”.
  • Page 111 3. Lift the printer body with both hands and remove the optional trays. After removing the optional tray, you need to update the printer status again (For how to update the “Updating the optional tray status”). printer status, see...

  • Page 112: Updating The Optional Tray Status

    10.3.3. Updating the optional tray status Each time you install/remove the optional trays, you need to manually update the printer driver status.Take Windows 7 as an example for this section. “How to install Windows printer driver” 1. Install the printer driver (please refer to for installation).

  • Page 113: Troubleshooting

    11. Troubleshooting Please read this section carefully. It may help you to solve common problems encountered during the printing process. If the problems persist, please contact Pantum Aftersales Service Centre. Prior to handling common problems, first check that: • The power cord is connected correctly and the printer is powered on.
  • Page 114 2. Gently pull the jammed paper out. 3. After removing the jammed paper, reinsert the automatic tray into the printer; press the front cover button to open and close the front cover, and the printer will resume printing automatically.

  • Page 115: Paper Jam Of Manual Feed Tray

    11.1.2. Paper jam of manual feed tray 1. Gently pull the jammed paper out. 2. After removing the jammed paper, reload paper into the multi-purpose tray; press the front cover button to open and close the front cover, and the printer will resume printing.

  • Page 116: Middle Jam

    11.1.3. Middle jam • When papers jammed in the middle are taken out, please pay attention and do not Note： touch the shaded area shown below, in order to avoid burn. 1. Pull out the automatic tray.
  • Page 117 2. Gently pull the jammed paper out. 3. Installing automatic tray.
  • Page 118 4. Open the front cover by pressing the front cover button on printer. 5. Take the laser toner cartridge out along the track. (For the purpose of preventing printing quality from affecting by the exposure of photosensitive drum, please put the laser toner cartridge inside the protection bag or warp it with thick paper).

  • Page 119: Paper Jam Of Multipurpose Feed Tray

    6. Gently pull the jammed paper out. 7. After taking out papers jammed, install the laser toner cartridge again and close the front cover, then the printer will recover printing. 11.1.4. Paper jam of multipurpose feed tray • When papers jammed in fuser unit are taken out, please pay attention and do not Note：...
  • Page 120 1. Open the rear cover of the printer. 2. Open the fuser door using the handles on both sides.
  • Page 121 3. Gently pull the jammed paper out. 4. After taking papers jammed out, close the back cover and open the front cover and then the printer will recover printing.

  • Page 122: Duplex Unit Jam

    11.1.5. Duplex Unit Jam 1. Remove the duplex printing unit from the back of the printer. 2. Remove the jammed paper from the duplex unit.
  • Page 123 • If the printer still does not start printing, please check that all the jammed paper inside the printer has been cleared. • If you cannot remove the jammed paper yourself, please contact your local Pantum authorized repair center or send the printer to the nearest Pantum authorized service center for repair.

  • Page 124: Paper Jam Of Optional Tray

    11.1.6. Paper jam of optional tray 1. Pull out the optional tray. 2. Gently pull out the jammed paper.
  • Page 125 3. After removing the jammed paper, reinsert the optional tray into the printer, and the printer will resume printing automatically. If paper cannot be seen in this area, stop and go to the next step: 1. Pull out the automatic tray.
  • Page 126 2. Remove the jammed paper from the automatic tray. 3. After removing the jammed paper, reinsert the automatic tray into the printer, and the printer will resume printing automatically.

  • Page 127: Software Failure

    11.2. Software Failure Problem Solution The printer icon will not be displayed in the Reinstall the printer driver. “Printers and Faxes” folder. Ensure that the USB interface cable and the power cord are properly connected. The printer is in Ready mode but it will not If the failure still exists after restarting the printer, please perform any print job.

  • Page 128: Common Troubleshooting

    11.3. Common Troubleshooting 11.3.1. Common Problems Problem Cause Solution Problems with the Printer The printer The cable between the computer and Disconnect and then reconnect the printer does not the printer is not connected properly. cable. work Error in specifying the print port. Check the Windows printer settings to ensure that the print job has been sent to the The printer is offline and User Guide of...

  • Page 129: Image Defects

    11.3.2. Image Defects Problem Cause Solution • The print media does not meet the • Please use proper print media within usage specifications, for example the the specification range. media is damp or too rough. • Set the resolution and concentration •...
  • Page 130 • The print media does not meet the • Please use the print media within usage specifications, for example the the specification range. media is damp or too rough, or has • Clean or replace toner cartridge. been used previously. •...
  • Page 131 • The print media does not meet the Use the printing medium that meets usage specifications, for example the specifications. For printing on a media is damp or too rough, or has special medium, use the multipurpose been used previously. feed tray.

  • Page 132: Menu Structure

    12. Menu Structure With the help of menu structure of this printer on the panel menu, you may know and set various functions. The steps of printing are as follows: 1. Press "Menu" to enter the menu setting interface. 2. Press "▲" or "▼" to select "Prt Info Rept". 3.

  • Page 133: Product Specifications

    • Specification values vary slightly from printers with different models with different Note： functions ,and product specifications vary from different countries and regions. • These values are based on the initial data. For more information about the latest specifications, please visit: www.pantum.com. 13.1. Overview of the Specifications Product Size(W*D*H) 362mm*340mm*257mm...
  • Page 134 WiFi 5GHz : 5180MHz - 5700MHz WiFi 5.8GHz : 5745MHz - 5825MHz WLAN 2.4GHz(2412 - 2472MHz) : 18.58dBm EIRP Maximum output power (Declaration for EU WLAN 5GHz(5180 - 5700MHz) : 21.73dBm EIRP Compliance) WLAN 5GHz(5745 - 5825MHz) : 13.58dBm EIRP Print Time of First Page 6.9sec Maximum printable size...
  • Page 135 Company Name: Magnell Associate, Inc. ( DBA NEWEGG.COM ) Office address:17560 Rowland St. City of Industry, CA 91748 TEL: （626）271-9700 USA Only...

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