Pantum BM5100 Series User Manual
  1. Manuals
  2. Brands
  3. Pantum Manuals
  4. Printer
  5. BM5100 Series
  6. User manual

Pantum BM5100 Series User Manual

Monochrome laser multifunction printer
Hide thumbs Also See for BM5100 Series:
Table of Contents

Advertisement

Quick Links

Pantum BM5100 Series
Monochrome Laser Multifunction Printer
It is recommended that you read this Guide carefully before using the printer

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the BM5100 Series and is the answer not in the manual?

Questions and answers

kathalina
May 1, 2025

how to fix the scanner err 13 service call?

User image 6813c16df347f
0
1 comments:
Mr. Anderson
May 16, 2025

To fix scanner error 13 (Light calibration failed) on the Pantum BM5100 Series, follow these steps:

1. Check if the data line of the scanner is connected properly.
2. Inspect the scanning head for damage.
3. Check if the scanner motor is damaged.
4. Verify if the connecting wire of the scanner motor is properly connected.
5. Restart the printer.
6. Check if the data substrate is damaged.

This answer is automatically generated

0
Joyce Rangarirai
July 22, 2025

My BM5100 is refusing to clear Jam

0
Tshepo
July 18, 2025

Printer display printer error 05. What is the problem and solution to this

0
Louie Baino
April 12, 2025

May printer Pantum 5100 have an error. Printer error 09 . What should i do .

0

Related Manuals for Pantum BM5100 Series

Summary of Contents for Pantum BM5100 Series

  • Page 1 Pantum BM5100 Series Monochrome Laser Multifunction Printer It is recommended that you read this Guide carefully before using the printer...
  • Page 2 Copyright The Copyright of this User Guide is owned by Zhuhai Pantum Electronics Co.,Ltd. It is prohibited to copy, translate, modify and transmit this User Guide by any means or in any form without the prior written consent of Zhuhai Pantum Electronics Co.,Ltd.
  • Page 3 Disclaimer For a better user experience, Zhuhai Pantum Electronics Co.,Ltd. reserves the right to make changes to the User Guide. The information contained herein is subject to change without notice. Users are responsible for any damages arising from failing to follow this User Guide.
  • Page 4 Safety Precautions Disconnect the power supply The product should be placed close to or easily accessible to power sockets, so as to allow easy disconnection of power supply! Laser Safety The laser radiation is harmful to the human body. Since laser components are completely sealed in the printer, laser radiation will not leak.
  • Page 5 Safety Warning Please note the following safety warnings before using the printer: Warning There is high-voltage electrode inside the printer. Before cleaning the printer, make sure the power is turned off! Plugging and unplugging the power cord plug with a wet hand can result in an electric shock.
  • Page 6 Precautions Precautions before Using the Printer: 1. Read and understand all instructions. 2. Familiarize yourself with the basic principles associated with operating electrical appliances. 3. Comply with all warnings and instructions marked on the equipment or specified in the manual supplied with the equipment.
  • Page 7 23. This product is sold as a complete machine. The consumers can go to Pantum Aftersales Service Centre to purchase parts they need. If the product sold is inconsistent with the package list, please go to the specified Aftersales Service Centre to solve the problem.
  • Page 8 interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
  • Page 9 Radio Equipment directive 2014/53/EU only for models ending with suffix “W”. The manufacturer of this product is: Zhuhai Pantum Electronics Co.,Ltd., No.3883, Zhuhai Avenue, Zhuhai, Guangdong, China 519060. A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

  • Page 10: Table Of Contents

    Table of Content 1. Before Using the Printer ......................1 1.1. Product series introduction ....................1 1.2. Supplied Accessories ......................2 1.3. Product View ........................3 1.4. Laser Toner Cartridge ......................7 1.5. Control Panel ........................8 1.5.1. Overview of control panel ....................8 1.6.
  • Page 11 3.3.4. Add AirPrint printer ....................... 56 4. Wired network setup (applicable to wired network models) ............57 4.1. Set IP Address ........................57 4.1.1. Automatic Setting ......................57 4.1.2. Manual Setting ......................57 5. Wireless network setup (applicable to Wi-Fi models) ..............58 5.1.
  • Page 12 8.6.1. Intensity ........................98 8.6.2. Paper setting ........................ 98 9. Scan ............................99 9.1. Pull Scan ..........................99 9.1.1. Pantum Scan Application ..................... 99 9.1.2. TWAIN Scan Driver ....................101 9.1.3. WIA Scan Driver ......................103 9.2. macOS System Scan ....................... 109...
  • Page 13 10.1.1. Operating systems supported................... 119 10.1.2. How to download Pantum App ................. 119 10.1.3. How to use this "Pantum" APP ................. 119 10.2. Mopria mobile print ......................121 10.2.1. The operating systems and applications which support Mopria mobile printing ..121 10.2.2.
  • Page 14 11.1.6. Print a Page for Clean & Fix ..................127 11.1.7. Auto shut-off setting ....................128 11.2. Network Settings ......................129 11.3. Network Information ....................... 129 11.4. Print information report ....................130 11.5. Residual amount of toner ....................131 11.6. Online upgrade ....................... 131 12.
  • Page 15 15.1. Overview of the Specifications ..................174 15.2. Print Specifications ......................175 15.3. Copy Specifications ......................175 15.4. Scan Specifications ......................175...

  • Page 16: Before Using The Printer

    1. Before Using the Printer 1.1. Product series introduction BM5100ADN/BM5105ADN Product series parameters BM5100ADW Series Series ● ● ● ● Interface type ● Wi-Fi Print ● ● Language ● ● Control Panel LCD ● ● 40ppm Print Speed ● ● Letter 42ppm ●...

  • Page 17: Supplied Accessories

    1.2. Supplied Accessories Name Parts Toner cartridge Drum component USB Interface Cable Power Cord Quick Setup Guide Pantum Warranty • The Pantum Warranty may not be attached in some regions. Note:...

  • Page 18: Product View

    1.3. Product View Side view This is used to remove the paper jammed in scanning Cover of automatic document feeder for the ADF. Feed tray of automatic document This is used to place originals scanned from the ADF. feeder Exit tray of automatic document Prevent originals scanned from falling off.
  • Page 19 Indicate printer status to conduct set operation. NFC (Near Field Communication) Touch this label on mobile device to download or label start Pantum printer App and connect Wi-Fi Directly. Glass Platen This is used to place originals scanned from platen. Output Tray To prevent the printed paper from falling.
  • Page 20 Rear View Network Interface For connecting product to network with network cable. USB Interface For connecting product to computer with USB cable. Power Interface For connecting product to power with power cord. Rear Cover For paper release when it gets jammed. For paper feed at duplex printing and paper release when paper gets Duplex Printing Unit jammed at duplex printing.
  • Page 21 Optional tray 1 Optional tray For placing media to be printed in optional tray. 2 Paper width guide of tray Slide paper width deflector to adapt to paper width. 3 Paper length guide of tray Slide paper length deflector to adapt to paper length. 4 A5/A6 stopper Install the stopper to match the A5 L/A6 paper size.

  • Page 22: Laser Toner Cartridge

    1.4. Laser Toner Cartridge Laser toner cartridge is composed of drum component and toner cartridge. Service life of drum component Type Average Print Volume Standard drum About 30,000 Pages (based on 3 A4/LTR-size pages per print job and component ~5% coverage) Service life of toner cartridge Type Average Print Volume...

  • Page 23: Control Panel

    1.5. Control Panel 1.5.1. Overview of control panel The layout of the printer control panel is shown below: No. Name Functions LCD Display Display operation interface and product information. Copy Button Press this button to enter into copy mode. Scan Button Press this button to enter into scan mode.

  • Page 24: Function Of Status Indicator

    Confirm the selection on screen. Scroll through the menus and options . Increase 1 copy on the ready interface of Copy mode. Scroll through the menus and options . Down Decrease 1 copy on the ready interface of Copy mode. Status Light Indicate the status of printer.

  • Page 25: Function Of Power Indicator

    1.7. Function of power indicator Status displayed by Status Status Description power indicator Die out Shutdown status Always on Booting and ready states Blink Sleep mode...

  • Page 26: Paper And Print Media

    2. Paper and Print Media 2.1. Paper Specification Plain paper(70～105g/m² ),thin paper(60～70g/m² ),thick Paper(105～ Media Type 120g/m² ),Transparent film,Recycled Paper A4, Letter, Legal, Folio, Oficio, Statement, Executive, JIS B5, ISO Media size B5, A5, A5 L, A6, B6, 16K, Big 16K, 32K, Big 32K, Custom Automatic Feeder Tray Media weight...
  • Page 27 This may be due to incorrect operation, inappropriate temperature and humidity, or other factors beyond the control of Pantum. Before purchasing large quantities of print media, make sure that the print media meets the specifications specified in this User...

  • Page 28: Special Paper

    2.2. Special Paper This printer supports using the special paper for printing. Special paper includes: Label paper,Envelope, Transparent film, Thick paper,Carton paper, Thin paper,Thicker,Recycled Paper. • When using special paper or print media, be sure to select matched print type and size Note：...

  • Page 29: Non-Printing Area And Non-Scanning Area

    2.3. Non-printing Area and Non-scanning Area The shaded part indicates the non-printing area and non-scanning area. Usage Paper Size Top and bottom margins (A) Left and right margins (B) 5mm(0.197inch) 5mm(0.197inch) Printing Letter 5mm(0.197inch) 5mm(0.197inch) 5mm(0.197inch) 5mm(0.197inch) Scan Letter 5mm(0.197inch) 5mm(0.197inch)

  • Page 30: Loading Paper

    2.4. Loading Paper • Printer appearance may differ because of various models and functions, so the Note: schematic diagram is only for your reference. 2.4.1. Load paper in automatic tray 1. Slide out the automatic feeder tray from the printer. 2.
  • Page 31 3. Before loading paper, please unfold the stacked paper to avoid a paper jam or feed error, and then load the paper into the tray print-side down.The automatic feeder tray can be loaded up to 250 pages, 80g/m² paper. 4. Raise the output tray to avoid the printed paper from slipping and falling, or immediately remove the printed document after the printing is complete.

  • Page 32: Load Paper In Multi-Purpose Tray

    2.4.2. Load paper in multi-purpose tray 1. Open the multipurpose feed tray. 2. Slide the paper guide of the multipurpose feed tray to match both sides of the paper. Do not apply excessive force; otherwise, paper jamming or tilting may occur.
  • Page 33 3. Unfold the stack of paper for feeding to avoid jamming or feeding error, place the side of paper to be printed upwards into the automatic feed tray. The multipurpose feed tray can hold up to 60 pieces of 80g/m² paper. 4.

  • Page 34: Load Paper In Optional Tray

    2.4.3. Load paper in optional tray “Installing optional tray” • For the installation of optional trays, please refer to Note： or the Installation Guide supplied with the optional trays. • Before you use it, please remove the A5/A6 stopper before loading paper. 1.
  • Page 35 • Do not overly squeeze the “paper length guide” and “paper width guide”, otherwise it Note： could easily lead to deformation of paper. • To load Legal size paper, press inwards the Release button at the rear end of the tray and pull out the rear end of the tray to lengthen the tray.

  • Page 36: Paper And Manuscript Use Process

    • If more than 550 pieces of paper (80g/m²) are put inside the optional tray at one time, it Note： will lead to paper jam or paper feed failure. • For single-sided printing, please make sure that the side to be printed (the blank side) faces down.
  • Page 37 2. Load the manuscript face down. 3. Align the manuscript to match the appropriate paper size. • If the manuscript does not match with any size marker, please align the upper-left corner Note: of the manuscript with the arrow. • Make sure there is no document in the ADF. If a document is detected in the ADF, it will be more preferential than that on glass platen.

  • Page 38: Scan With The Automatic Document Feeder (Adf)

    4. Close the scanner cover gently. • Please put the paper or document on the scanner glass after the glue, ink or correction Note: fluid are completely dried. • Rough textured, uneven, oil stained and extremely smooth paper will make printing effect poor.
  • Page 39 2. Adjust the document guide till it gets close to the paper stack. • The ADF supports feeding 50 pieces of paper at most that should be fed one by one. Note:...

  • Page 40: Driver Installation And Uninstallation

    3. Driver installation and uninstallation 3.1. How to install Windows printer driver Windows driver installation software provides two installing methods: one-click installation and manual installation.We recommend one-click installation, which can help to install driver automatically in a faster and more convenient way.If you have any difficulty in using one-click installation, please try manual installation.
  • Page 41 3. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next” button in the lower right corner of the interface to enter the driver installation interface. 4. Click on the "One-click installation" button in Method I and enter into the installation process. The process may need some time, and the duration is related to your computer configuration, please wait patiently.
  • Page 42 3.1.1.2. Method II: Connect the printer via wired network 1. Turn the power of printer and computer on. 2. Connect the computer to wired network. 3. Connect network cable to the network interface of printer, to make sure the printer is connected to computer network (please refer to Chapter 4 for network setup).
  • Page 43 • Click on the "One-click installation" button to enter installation process if your software has searched only one printer. The process may need some time, and the duration is related to your computer configuration. Please wait patiently.
  • Page 44 • If your software has searched several printers, click on the"One-click intallation" button, and the printer list interface will pop up. Please select the printer that you need according to your printer wired network IP address or host ID. • If the printer you need is not shown in the list, please click "Refresh" button to search Note: again.
  • Page 45 3.1.1.3. Method III: Connect the printer via wireless network Please check if the printer is connected with wireless network when installing the printer driver software. If disconnected, please install it with reference to Chapter 3.1.1.3.1. If connected, please install it with reference to Chapter 3.1.1.3.2.
  • Page 46 5. Click the "One-click installation" button in Method III to install driver software. • You can put your mouse cursor in the "One-click installation" button to check the popup Note: information in order to confirm if the current printer is the one you need to install through IP address before you click the button.
  • Page 47 • If your software has searched several printers, click "One-click intallation" button, and the printer list interface will pop up. Please select "Configure printer with Wi-Fi via USB and install" and select USB printer, click "Confirm" button and enter into installation process to complete automatic network configuration and driver installation.
  • Page 48 II．Connect computer to router via network cable 1. Connect computer to router via network cable. 2. Connect the printer to computer via USB cable, then power the printer on. 3. Place the attached installation CD in the computer CD-ROM: • Windows XP system: automatically run the installation procedure. •...
  • Page 49 • Click on the "One-click installation" button if your software has only searched only one printe, and the wireless network configuration interface will pop up, input the SSID and password that you need, then click "Confirm" button, and enter into installation process. The process may need some time, and the duration is related to your computer configuration, please wait patiently.
  • Page 50 • If your software has searched more than one printers, the printer list interface will pop up.You need to configure the current printer which is connected via USB cable to wireless network and install driver. Please select "Configure the print via USB and install" on the printer list interface and check the USB printer option.
  • Page 51 • When the printer IP address changes under printer driver installed with host ID , you Note: can also directly print without re-installing the driver. If you need to install the printer driver with the host ID, please check the option "Install the printer in the list with host ID".
  • Page 52 3.1.1.3.1.2. Connect computer to printer via Wi-Fi direct and install the driver Connect the computer to printer via a direct Wi-Fi connection.It is applicable to wireless network without infrastructure mode, but it still needs scenario of temporary use of printer via wireless network.
  • Page 53 5. Click on the "One-click installation" button in Method III, and enter into installation process. The process may need some time, and the duration is related to your computer configuration, please wait patiently. 6. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly.
  • Page 54 3.1.1.3.2. The printer is already connected to wireless network 1. The printer is already connected to wireless network, you can print the "Network configuration page" to check.(See Chapter 11.4 to for how to print). 2. Connect the computer to printer network. 3.
  • Page 55 • Click on the "One-click installation" button to enter installation process if your software has searched only one printer. The process may need some time, and the duration is related to your computer configuration. Please wait patiently.
  • Page 56 • If the software has searched several printers, the printer list interface will pop up. Please select the printer you need according to your printer wired network IP address or host ID . • If the printer you need is not shown in the list, please click "Refresh" button to search Note: again.

  • Page 57: Manual Installation

    3.1.2. Manual installation • Before installing the drive, you need to learn about printer model by printing printer information page out and check the product name (please refer to Chapter 11.4 for printing methods). 3.1.2.1. Installation via USB connection 1. Connect the printer to computer via USB cable, power the printer and computer on. 2.
  • Page 58 6. Select "Connect via USB" and click on "Install". 7. The software installs the driver automatically and the installation process may need some time. The duration is related to your computer configuration, please wait patiently. 8. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly.
  • Page 59 • Windows 10 system: When the “DVD RW driver” window pops up from the lower right corner of Computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run the installation program. • Some computers may be unable to auto play the CD beacase of system configuration. Note: Please double click "Computer"...
  • Page 60 10. After finishing searching, select the printer that needs to be connected and click “Next”. • If the printer you need to connect is not in the list of printers searched, please click Note: “Refresh” to search again. • When the printer IP address changes under printer driver installed with host ID , you can also directly print without re-installing the driver.
  • Page 61 Computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run the installation program. • Windows 10 system: When the “DVD RW driver” window pops up from the lower right corner of Computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run the installation program.
  • Page 62 8. Select “Yes, I want to configurate the printer's wireless network” on the wireless setup window popped out, and operate according to the prompts to set up the printer to wireless network (please refer to Chapter 5.1.1 for setup method). 9.
  • Page 63 • If the printer you need to connect is not in the list of printers searched, please click Note: “Refresh” to search again. • When the printer IP address changes under printer driver installed with host ID , you can also directly print without re-installing the driver. If you need to install the printer driver with the host ID, please check the option "Install the printer in the list with host ID".
  • Page 64 manual intallation interface. 6. Please select installation language and printer model. 7. Select "Wireless network connection" and click on "Install". 8. Select “No, the printer has been connected to wireless network” on the wireless setup window popping out, and then click “Next”. 9.

  • Page 65: Method Of Driver Unistallation

    1. Click the Start menu of computer and then click All programs. 2. Click Pantum, and then Click Pantum XXX Series. Pantum XXX Series where XXX represents product model. 3. Click uninstall to delete the driver according to instructions on uninstall window.

  • Page 66: Macos System Driver Installation

    1. Turn the power of printer and computer on. 2. Insert the CD companying with printer in the CD driver of your computer, and double click Pantum XXX Series installation package. (XXX in Pantum XXX Series represents product model.) 3. Click “Continue”.
  • Page 67 4. Read licensing agreement and then click “Continue”. 5. Click “Agree” on the prompt window popping out to accept the licensing agreement. 6. Read the Privacy Policy and press "Continue". 7. In the popped-up prompt window, press "Agree" to accept the Privacy Policy. 8.
  • Page 68 9. Input computer password and click “Install Software”. 10. Click “Continue Installation” on the prompt window popping out. 11. The system will finish driver installation automatically. • If using a USB cable to connect a computer with a Wi-Fi model printer, a wireless network configuration prompt window will pop up during driver installation, as shown in following picture.

  • Page 69: Add Printer To Macos System

    3.3. Add printer to macOS system 3.3.1. Add up the printer via USB 1. Connect the printer to computer with USB cable and then turn power on. 2. Enter the “System Preferences” – “Printers & Scanners” of computer. button to select “Add Printer or Scanner”. 3.

  • Page 70: Add Up The Printer Via Wireline Connection

    3.3.2. Add up the printer via wireline connection 1. Turn the power of printer and computer on. 2. Connect the computer to wired network. 3. Connect the network cable to the network interface of printer, and make sure the printer is connected to the computer network (Please refer to Chapter 4 for network setup).

  • Page 71: Add Airprint Printer

    3.3.4. Add AirPrint printer 1. Turn the power of printer and computer on. 2. Make sure the connection between printer and computer is set up (USB connection or network connection). 3. Enter the “System Preferences” – “Printers & Scanners” of computer. button to select “Add Printer or Scanner”.

  • Page 72: Wired Network Setup (Applicable To Wired Network Models)

    4. Wired network setup (applicable to wired network models) In case printers support wired network printing, they can be connected to network to control printer to print in wired network mode. 4.1. Set IP Address The IP address of the printer may be automatically obtained through DHCP function or set manually.

  • Page 73: Wireless Network Setup (Applicable To Wi-Fi Models)

    5. Wireless network setup (applicable to Wi-Fi models) Wireless network connection type is divided into basic structure mode and Wi-Fi Direct mode. If you have problems with wireless network setup, please refer to Chapter 5.4 Wireless Network Setup FAQs. Basic structure mode: connecting to a wireless device via router 1.

  • Page 74: Wireless Network Setup Tools

    5.1.1.2. Setup methods of wireless network setup tools 1. Take the wireless network setup tool in computer. 1) Windows system: Click the “Start menu” – “All programs” - “Pantum”－ Product name – “Wireless network setup tool”. 2) macOS system: click "Go" - "Applications" - "Pantum" - "Utilities" - "Wireless Network Configuration Tool"...
  • Page 75 2.1 The computer has been connected to wireless network. 1) The currently wireless network currently connected to computer is selected as wireless network configuration tool by default. Complete configuration according to interface prompt. • The SSID you selected should be consistent with the SSID of access point (wireless Note：...
  • Page 76 2.2 The computer is not connected to wireless network Input the SSID (case sensitive) and password of access point (wireless router) in the interface below. Complete configuration according to interface prompt. • If you do not know the SSID of access point (wireless router), please click “Print Note：...
  • Page 77 1) Use WPS method to perform steps below to start wireless network on printer. (Please refer Chapter 5.1.2 for detailed WPS configuration) 2) Judge if the printer is successfully connected according to the status of Wi-Fi indicator on printer. If configuration failed, please click “Previous” to configure again; if configuration succeeded, please click “Done”...

  • Page 78: Wi-Fi Protected Setup (Wps) Setup

    5.1.2. Wi-Fi Protected Setup (WPS) setup If the access point (wireless router) supports Wi-Fi Protected Setup (WPS), the Wi-Fi key on the control panel of printer and WPS key on access point (wireless router) can be pressed in order to connect the printer to wireless network. 5.1.2.1.

  • Page 79: Wi-Fi Direct Mode

    5.2. Wi-Fi Direct mode You can connect wireless client (including the computer and mobile device with wireless network feature) to wireless network printer without using the access point (wireless router). 5.2.1. Preliminary preparations 1. Printer with the Wi-Fi Direct feature. 2.

  • Page 80: How To Disable The Wi-Fi Direct

    3. Select “Advanced” and then select “Wi-Fi Direct” in advanced WLAN interface. 4. Select printer SSID on direct interface to launch a connection invitation. 5. Press “OK key” to confirm connection when the panel lead to prompts whether to connect to start Wi-Fi Direct connection.

  • Page 81: How To Switch Wireless Frequency

    5.3. How to switch wireless frequency If you need to switch the wireless frequency, you can do it through the following steps: 1. Turn on the printer. 2. Press the “Menu key” - “Network Settings” - “Wireless Network Setup” - “Wireless Frequency Setting”...
  • Page 82 4. The following aspects should be inspected if the printer has problems while they are used in network: • Inspect if the firewall software blocks communication. If the computer and printer are connected in the same network but they cannot be searched, the communication might be blocked by firewall software.

  • Page 83: Web Server

    6. Web server You can manage printer setup via the embedded Web server. 6.1. Visit the embedded Web server 1. Turn on the power of printer and computer. 2. Connect the printer to network to ensure that the printer is connected to the network where the computer is connected to (please refer to Chapter 4 Chapter 5...

  • Page 84: Ip Address Setup

    5. It supports configuration of e-mail address, FTP address and SMB address to scan the file to be scanned directly to E-mail, FTP or SMB server. 6.2.1. IP address setup You need to connect your printer to network before IP address setup. 1.

  • Page 85: Wireless Setup

    6.2.1.2. IPv6 setup 1. Turn on printer power to connect printer to network. 2. Log in the embedded Web server (please refer to Chapter 6.1 for login method). 3. Click “Settings” – “Network settings” – “Protocol Settings” – “IPv6”. 4. Tick “Enable IPv6 protocol” and “Enable DHCPv6” (ticked by default) and then click “Apply”. You can refresh the browser and view the “IPv6 Local Link Address”...
  • Page 86 6.2.2.1. Wireless network Wireless network setup consists of “Basic Status of Wireless Network”, “Wireless Frequency Setting”, “Search for Hotspot” and “Authentication”. 1. Click “Settings” – “Network settings” – “Wireless setup” – “Wireless Network”. 2. If you need to configure a wireless network, turn on the basic status of wireless network, and then click the SSID of the access point (wireless router) in the search list of hotspots, enter the secret key in the authentication, and click Apply.

  • Page 87: Machine Setup

    6.2.2.4. Wi-Fi Direct setup 1. Click “Settings” – “Network settings” – “Wireless setup” – “Wi-Fi Direct”. • If Auto selected, the mobile terminal will realize automatic connection upon initiating the Note： connection invitation without the need of confirmation on panel. •...
  • Page 88 6.2.3.2. Configure the E-mail address book If you want to scan a file to an e-mail address, you need to configure the e-mail address book first and then scan the file to the assigned e-mail address.The e-mail will not be received before proper setting on the e-mail box;...
  • Page 89 6.2.3.3. Configure the FTP address book If you want to scan a file to the FTP server, you need to configure the FTP address book first.When scanning, you may send the image scanned to the FTP server.Before configuring the FTP address book, you may need to ask your network administrator for the server IP address, port number, login name, password and server name.

  • Page 90: Recover Factory Settings Via Web Server

    3. Click "Create" to pop out a window as below and set relevant parameters; after settings completed, and then click "Apply". 6.2.3.5. Sleep time setup If you want to change the sleep time of the printer, you can set it via the embedded Web server (the printer installed via network connection).

  • Page 91: Print

    7. Print 7.1. Print Function You can set the print function through "Start"-"Devices and Printers"- select corresponding printer- right click – set print function in "Printing preferences". Some functions are as follows: Diagram Functions Automatic Two-Sided Printing Collate Print Reverse Print N-in-1 Poster Print(for Windows Operation System only)

  • Page 92: Printing Method

    • Windows 7 is taken as example in the above description. Note： • You can realize poster printing feature by selecting 2x2 poster printing in multipage. • You can enable Printing Preferences and click the Help button to view detailed function “Open Help Document”...

  • Page 93: Paper Size And Type

    7.2.1. Paper size and type “Paper and Print Media” For more information, see the section in this Manual. 7.2.2. Paper source 7.2.2.1. Auto Select printing If you set the paper source to “Auto Select”, the printer will select the appropriate tray to print according to your paper settings.
  • Page 94 7.2.2.3. Multi-purpose tray printing Before printing, make sure that the print media of appropriate size is loaded in the automatic tray. “Paper and Print Media” • For precautions on loading paper, see Note： • Special paper, such as envelope paper and film paper, can only be printed through the multi-purpose tray.
  • Page 95 7.2.2.4. Optional tray printing Before printing, make sure that the print media of appropriate size is loaded in the optional tray. “Paper and Print Media” • For precautions on loading paper, see Note： • For the type of media to be printed with the automatic tray, see the “Paper Specification”...

  • Page 96: Print Settings

    7.3. Print Settings 7.3.1. Setting the printing parameters Before sending a print job, you can set the printing parameters in the following two ways. Operating Temporary printing setup change Permanent default setup change system 1. Click “Start” menu- “Control Panel” – 1.
  • Page 97 7.3.2.1. Duplex printing unit setup For the purpose of achieving the best printing result, you can set up the paper size of duplex printing unit. As for duplex printing of A4 papers, the slide should be adjusted to the A4 position; as for Letter, Legal, Folio and Oficio duplex printing, the slide should be adjusted to the Letter position.
  • Page 98 3. Adjust paper size slide to A4 or Letter position to finish setting up. 4. Install the duplex unit in the printer.
  • Page 99 7.3.2.2. How to carry out auto duplex printing 1. Open the print job to be printed from the application (such as a Notepad). 2. Select Print from the File menu. 3. Select printer of the corresponding model. 4. Single click “Preferences” for printing setup.
  • Page 100 5. Select the “Duplex” in “Basic” tab and then select “Long Edge” or “Short Edge”. 6. Single click “OK” to finish printing setup. Click “Print” to realize auto duplex printing.

  • Page 101: Fine Mode Printing

    7.3.3. Fine mode printing The Fine mode is applicable to engineering drawings and fine lines printing. Set up fine mode in the basic page of printer preference After setup, fine printing mode can be realized.

  • Page 102: Booklet Printing

    7.3.4. Booklet printing • "Booklet" cannot be concurrently used with "Multipage" or "Zooming". Note: • To enable the Booklet function, please also check "collated". • To start a Booklet, please select any of the following paper types: A4, Letter, Legal, Oficio or Folio.

  • Page 103: Mute Printing

    7.3.5. Mute Printing If the Mute Printing is set, the printing noise will be reduced but the printing will slow down to some extent. The operating steps of mute printing are as follows (applicable to printers that are installed via USB connection) Windows 7 is taken as the example in the following operation.

  • Page 104: Auto Shut-Off Setting

    7.3.6. Auto shut-off setting “Auto shut-off setting” to set off condition and off delay of printer. 1. Enter computer “Start Menu” – “Control Panel” – View “Devices and Printers”. 2. Right click printer, select “Printer properties” in drop-down list. 3. Enter “Secondary Settings” option and set “Auto shu-off setting”. 4.

  • Page 105: Open Help Document

    7.3.7. Open Help Document You can open the "Printing preferences" and click "Help" button (for Windows Operation System only). The help document contains the user guide where you can find the information on print settings. 7.4. Cancel printing The current printing work can be cancelled in printing process. As for printers with LCD control panel, the current printing work can be cancelled by pressing “Cancel”.

  • Page 106: Copying

    8. Copying 8.1. Copying function Copy Instructions Original Size Set the paper size of the originals. Copy To Set the paper size and type of the specified tray. Multipage Print a multi-page document to a piece of paper. Clone Print several identical images to a piece of paper. Common Poster Print a one-page original to pieces of paper.

  • Page 107: Common Copying Setting

    8.4. Common copying setting Change relevant setting with “copying setting menu” for better copying effect. 1. Press "Copy" and then "Menu" on control panel to enter the "Menu Setting" interface. 2. Press "OK" to enter the "Copy Setting" interface. 3. Press “direction key to select option to be set and press “OK key” to set option. •...

  • Page 108: Resizing

    8.4.3. Resizing Through zoom setting, the image to be copied can be zoomed by 25%~400% of the original document size. You can press the arrow key “▲” or “▼” in the “Zoom” - “Manual” interface to decrease or increase the value by 5% per step. When “Original Size”...

  • Page 109: Clone

    8.4.5. Clone Through setting on clone feature, you may print multiple original images on one piece of paper. Copying with the ADF and the glass platen are both supported. The clone copying includes 3 modes: 2x2： 3x3： 4x4： • The “clone” and “resizing function” cannot be set at the same time. Note: 8.4.6.

  • Page 110: Collated Copy

    8.4.7. Collated copy The "Collated Copies" feature supports only copying with the automatic document feeder (ADF). The collated copy includes 2 modes: Startup: Closed:...

  • Page 111: Duplex Copy

    8.4.8. Duplex copy You can use flat plate and ADF for Auto Duplex copy, ADF supports auto duplex copy. There are 4 modes in total for duplex copying: 1. One-sided → One-sided: 2. One-sided → Two-sided: 3. Two-sided → One-sided: 4.

  • Page 112: Arrangement Mode

    8.5.1. Arrangement mode There are 4 arrange modes for ID card copying totally: Whole page up-down Half page up-down Half page left-right A5 left and right Position: Half page up-down: default mode; put ID card at “orange left half area” of glass platform. Half-page up and down, half-page left and right or A5 left and right: put the ID card in the "blue area"...

  • Page 113: Paper Dimension

    8.5.3. Paper dimension If arranged in modes of "Full Page Up and down", "Half-page Up and down" and "Half-page Left and right", the paper size supports "A4" and "Letter" only; if arranged in mode of "A5 Long Edge", the paper size supports "A5" only. Please follow instructions on panel to put the paper vertically for printing.

  • Page 114: Scan

    You may scan with the scanning application in PC via USB, wired or wireless connection. Please be sure the printer has been properly connected before scanning. 9.1.1. Pantum Scan Application Operation Steps: 1. Double click on "Pantum Scan Application" on the computer, the icon is shown as below:...
  • Page 115 Source” in the following interface. 3. Set Scan in the right list. Click "Scan" on the bottom right corner and start scan. • Images scanned by Pantum scanning application software support six file types: BMP, Note: JPG, TIF, PDF, PNG and OFD.

  • Page 116: Twain Scan Driver

    9.1.2. TWAIN Scan Driver 9.1.2.1. Office Software (Word and Excel) Operation Steps: 1. Open the Office software (Word or Excel). 2. Keyboard shortcuts: Alt+I+P+S to open the application’s window. 3. Click on "Device" option and select TWAIN Scan, click the “Custom Insert” button below.
  • Page 117 4. After the window pops up, set the scan information in the right list of "Basic Setting" and "Advanced Setting". Click on "Scan" and start scan. If you desire to change a scanning port, please click "Port" at the lower part of above picture to select a scanning port, as shown below:...

  • Page 118: Wia Scan Driver

    9.1.2.2. Photoshop Operation Steps: 1. Launch Photoshop, click on "File" – "Import" on the top left corner and select TWAIN Scan, as is shown below: 2. After the window pops up, please refer to Step 4 of 9.1.2.1 to see the specific operation steps.
  • Page 119 2) Keyboard shortcuts: Alt+I+P+S to open the application’s window. 3) Click on "Device" and select WIA Scan,click the “Custom Insert” below. 4) The prompt window as is shown below, set the scan information.
  • Page 120 5) Click on "Adjust the Scanned Image Quality" on the bottom left corner of the above picture, the advanced properties interface will pop up, then users can set the scan; After finishing the settings, click on the "OK" button, then "Scan" button to start scan.
  • Page 121 2. Photoshop Operation Steps: 1) Launch Photoshop, click "File"- "Import" on the top left conrner and select WIA Scan, as is shown below: 2) After the window pops up, please refer to Step 4 and Step 5 of 9.1.3.1 to see the specific operation steps.
  • Page 122 9.1.3.2. WIA 2.0 Scan (Windows Vista / Windows Server 2008 and later versions) Operation Steps: 1. Click on "Start"- "All Programs"- "Device and Printer" on the left bottom of the desktop. 2. When the pop-up window appears, select the printer you want to use, and right click the mouse.
  • Page 123 3. Click on "Start Scan" in the above option bar. 4. After the window pops up, set the scan and click "Scan" on the bottom right corner and start scan.

  • Page 124: Macos System Scan

    9.2. macOS System Scan 9.2.1. ICA Scan 9.2.1.1. Open ICA via "Print and Scan" Operation Steps: 1. After installing the printer driver, click "System Preferences" icon on the bottom left corner of the computer desktop. 2. After the window pops up, click on "Print and Scan".
  • Page 125 3. After the window pops up, click on "Scan". 4. Click on "Open Scanner" and the scan window will pop up.
  • Page 126 5. Click on "Show Details" on the bottom right corner to set the scan parameters. 6. Click on "Scan" on the bottom right corner and start scan.
  • Page 127 9.2.1.2. Call CIA through applications Operation Steps: 1. Click on "Finder" icon on the bottom left corner of the computer desktop, or use keyboard shortcuts command+shift+C to open the window. Find "Image Capture" in "Applications" (or conduct keyboard shortcuts command+shift+A to directly switch to "Applications") and click to launch the application.

  • Page 128: Twain Scan

    9.2.2. TWAIN Scan Take Photoshop as an example. Operation Steps: 1. Launch Photoshop, click on "File" – "Import" on the top left corner and select TWAIN Scan, as is shown below: 2. After the window pops up, please refer to Step 4 of 9.1.2.1 to see the specific operation steps.

  • Page 129: Push Scan

    9.3. Push Scan This section is mainly to introduce how to scan files to PC, E-mail, FTP, SMB and USB flash disk with the printer control panel. • Scan to PC, Email, FTP, SMB and USB flash disk, save as PDF, TIFF, JPEG or Note: OFD.

  • Page 130: Scan To Ftp

    10. Select scanning parameters according to your needs, then press “Start” to start scanning. Please follow these instructions on the settings for group emails: Set the group name for group e-mail sending by webpage, and set the members, i.e.the receivers, in the group of group email. After finishing scanning, firmware will send the scanned documents to the mail server.

  • Page 131: Scan To Smb

    9.3.5. Scan to SMB To use “Scan to SMB” function, you need to create a shared folder on the Windows or Mac computer first. 9.3.5.1. Create a shared folder Windows 7 is taken as example for description of the following steps. 1.
  • Page 132 3. In the pop-up “Network Access” window, click the drop-down menu, select “Everyone”, and click “Add”. 4. Change the “Everyone” permission level added in Step (3) to “Read/Write”, and click “Share (H)” in the lower right corner.

  • Page 133: Cancel Scan Job

    5. If your shared folder path is displayed at the network path, it means it is successfully shared. 9.3.5.2. “Scan to SMB” configuration 1. Be sure the printer and the computer are both switched on and connected with each other properly.

  • Page 134: Mobile Print/Scan (For Models With Wi-Fi Function Only)

    > Service & support > Driver download > Select printer model > Download and install. 2. You can use Google Play Store > Apps > to search Pantum Mobile Printing > Download and install. How to download it for iOS mobile device: Click the App Store icon >...
  • Page 135 10.1.3.1.2. Operation steps 1. Turn on printer power. 2. Click “PANTUM” icon on the main screen of an Android device and the following interface will pop out. 3. Select the connection method according to your habit to connect the printer.

  • Page 136: Mopria Mobile Print

    10.2. Mopria mobile print Mopria mobile print requires installing Mopria Print Service on the Android device. You can print photos, emails, webpages and files. 10.2.1. The operating systems and applications which support Mopria mobile printing 1. Mopria mobile printing is suitable for Android4.4 or higher version. 2.

  • Page 137: Nfc Label

    6. Please make sure the Pantum printer is selected. If you selected other printer (or failed to select any printer), please tap the pull-down menu of printer, and select your Pantum printer. 7. Set printing parameters, e.g. print pages. 8. Tap "print".

  • Page 138: Airprint Mobile Print

    NFC antenna of your mobile device. • If the mobile device is not installed with Pantum App, the Pantum App download link will pop out automatically. Try again after downloading and installing the App.

  • Page 139: General Settings

    11. General Settings This Chapter mainly introduces some general settings. • The panel appearance may be a little different due to difference in type or function. All Note: diagrams are only for reference. 11.1. System Settings 11.1.1. Ink saving setting You can select the save toner mode which can reduce toner consumption and reduce printing cost.

  • Page 140: Language Setting

    11.1.2. Language Setting "Language Setting" is used to select the language to be displayed on the control panel. 1. Press "Menu" to enter the menu setting interface. 2. Press "▲" or "▼" to select “System set” and then press "OK". 3.

  • Page 141: Sleep Time Setting

    11.1.4. Sleep Time Setting Sleep mode can reduce the energy consumption of printer effectively, and “Sleep time setting” can be made in the idle time before the device enters sleep mode. 1. Press "Menu" to enter the menu setting interface. 2.

  • Page 142: Mute Printing

    11.1.5. Mute printing Set mute mode to realize low speed printing with low noise. When mute mode is “on”, printing will be in a low speed. This mode is “off” by default. 1. Press "Menu" to enter the menu setting interface. 2.

  • Page 143: Auto Shut-Off Setting

    11.1.7. Auto shut-off setting “Auto shut-off setting” to set off condition and off delay of printer. 1. Press "Menu" to enter the Menu Settings interface. 2. Press "OK" to select the "System set" option. 3. Press direction key “▲” or “▼” to select options of “Auto off set”, press “OK” to set off condition and off delay.

  • Page 144: Network Settings

    11.2. Network Settings You can check or set network status via network setting. 1. Press "Menu" to enter the menu setting interface. 2. Press direction key “▲” or “▼” and select “Network Set” option. 3. Press “OK” key to set “Network set”, “wireless network setting” and “Wi-Fi Direct”. 11.3.

  • Page 145: Print Information Report

    11.4. Print information report You can print information report by operating control panel. These pages can help you to learn about product information, and diagnose and solve product failures. 1. Press "Menu" to enter the menu setting interface. 2. Press "▲" or "▼" to select "Info.report". 3.

  • Page 146: Residual Amount Of Toner

    11.5. Residual amount of toner You may check the current residual amount of toner in cartridge with the printer's control panel. 1. Press "Menu" to enter the menu setting interface. 2. Press "▲" or "▼" to select "TonerRemainder". 3. Press "OK" to enter and check the residual amount. 11.6.

  • Page 147: Routine Maintenance

    12. Routine Maintenance • Printer appearance may differ because of various models and functions, so the schematic Note: diagram is only for your reference. 12.1. Cleaning the Printer • Please use mild detergents. Note: • Some parts of the printer are still in high temperature within a short time after use. To prevent burns, please don't directly touch places labled with high temperature warning in contact with internal components after opening the printer's front or rear cover.
  • Page 148 2. Lift the scanner cover, and gently wipe the glass platen and automatic duplex document feeder CIS (D-CIS) with soft cloth. 3. Open the front cover and take the laser toner cartridge out along the track. • When removing the toner cartridge, put the toner cartridge in a protective bag or wrap it Note: with thick paper to avoid direct light damaging the toner cartridge.
  • Page 149 4. Clean the inside of the printer by gently wiping the shaded area, as shown in picture, with adry and lint-free cloth. 5. Wipe the LSU lens of printer gently with dry lint cloth.
  • Page 150 6. Open the auto feed tray and wipe the pickup roller gently with dry lint cloth.
  • Page 151 • the machine with the ADF should be regularly cleaned, removing dirt on the top cover of Note: the ADF. Please wipe the place as shown in figure with a soft cloth.

  • Page 152: Toner Cartridge And Drum Component Maintenance

    12.2. Toner cartridge and drum component maintenance 12.2.1. About toner cartridge and drum component component 1.Cartridge, use and maintenance of the drum assembly. Please use the original toner cartridge for better printing quality. Please pay attention to the following items while using the toner cartridge: •...

  • Page 153: Replace Toner Cartridge And Drum Component

    12.2.2. Replace toner cartridge and drum component Note: Please pay attention to the following matters before replacing toner cartridge: • Since there may be toner on the surface of toner cartridge, please pay attention while taking it out to avoid spattering. •...
  • Page 154 3. Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle with right hand at the same time to take the toner cartridge out. 4. Open the package of the new toner cartridge and hold the toner cartridge handle to shake it left and right for 5 –...
  • Page 155 7. Take the drum component with toner cartridge installed and install it inside the printer along the inner track of printer to finish installing. 8. Close the front cover.
  • Page 156 Replace the drum assembly steps are as follows: 1. Power off the printer. 2. Open the front cover and take the laser toner cartridge out along the track. 3. Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle with right hand at the same time to take the toner cartridge out.
  • Page 157 4. Open the package of new drum component, take the protection device of drum component, and put the drum component on a horizontal table. 5. Install the drum component along the inner track to finish installing toner cartridge. 6. Take the drum component with toner cartridge installed and install it inside the printer along the inner track of printer to finish installing.

  • Page 158: Installing And Removing The Optional Tray

    12.3. Installing and removing the optional tray 12.3.1. Installing optional tray This printer supports the use of optional trays, and can hold up to 2 optional trays. Each tray can hold up to 550 pieces of 80g/m² paper.If you want to buy optional trays, please contact the local dealer who has purchased the printer.
  • Page 159 4. Make sure the printer body and optional trays are placed correctly, as shown in the figure below. 5. Plug the power cord into the printer and turn on the power. After installing the optional tray, you need to update the printer status again (For how to update “Updating the optional tray status”) .

  • Page 160: Removing The Optional Tray

    12.3.2. Removing the optional tray 1. Turn off the printer. 2. Unplug the power cord from the electrical outlet, and then unplug the power cord from the printer. 3. Lift the printer body with both hands and remove the optional trays.

  • Page 161: Updating The Optional Tray Status

    After removing the optional tray, you need to update the printer status again (For how to update “Updating the optional tray status”). the printer status, see 12.3.3. Updating the optional tray status Each time you install/remove the optional trays, you need to manually update the printer driver status.Take Windows 7 as an example for this section.

  • Page 162: Troubleshooting

    13.Troubleshooting Please read this section carefully. It may help you to solve common problems encountered during the printing process. If the problems persist, please contact Pantum Aftersales Service Centre. Prior to handling common problems, first check that: • The power cord is connected correctly and the printer is powered on.
  • Page 163 2. Gently pull the jammed paper out. 3. Install paper tray.
  • Page 164 4. Open the front cover. 5. Take the laser toner cartridge out along the track. (For the purpose of preventing printing quality from affecting by the exposure of photosensitive drum, please put the laser toner cartridge inside the protection bag or warp it with thick paper).

  • Page 165: Paper Jam In The Fuser Unit

    6. Gently pull the jammed paper out. 7. After taking out papers jammed, install the laser toner cartridge again and close the front cover, then the printer will recover printing. 13.1.2. Paper Jam in the Fuser Unit Note: When papers jammed in fuser unit are taken out, please pay attention and do not touch the shaded area shown below in order to avoid burns.
  • Page 166 1. Open the front cover and then remove the laser toner cartridge along the guide rail. 2. Open the rear cover.
  • Page 167 3. Open the fuser door using the handles on both sides. 4. Gently pull the jammed paper out.
  • Page 168 5. Close the back cover after removing the paper jammed. 6. Install a new toner cartridge and then close the front cover; then, the printer will recover printing automatically.

  • Page 169: Duplex Unit Jam

    13.1.3. Duplex Unit Jam 1. Remove the duplex printing unit from the back of the printer. 2. Remove the jammed paper from the duplex unit.
  • Page 170 • If the printer still does not start printing, please check that all the jammed paper inside the printer has been cleared. • If you cannot remove the jammed paper yourself, please contact your local Pantum authorized repair center or send the printer to the nearest Pantum authorized service center for repair.

  • Page 171: A Paper Jam Occurs On The Automatic Document Feeder (Adf)

    13.1.4. A paper jam occurs on the automatic document feeder (ADF) 1. Open the ADF's top cover. 2. Remove the paper jammed from the ADF.
  • Page 172 3. After removing the paper jamed, close the top cover and then the printer will be back to the ready state. 4.If it is difficult to remove the paper jammed, please try to open the scanner cover and remove it from the pressing block.

  • Page 173: Paper Jam Of Auto Feed Tray

    13.1.5. Paper jam of auto feed tray 1. Pull out the automatic tray. 2. Gently pull the jammed paper out.

  • Page 174: Paper Jam Of Multi-Purpose Tray

    3. After removing the jammed paper, reinsert the automatic tray into the printer; press the front cover button to open and close the front cover, and the printer will resume printing automatically. 13.1.6. Paper jam of multi-purpose tray 1. Gently pull the jammed paper out.

  • Page 175: Paper Jam Of Optional Tray

    2. After removing the jammed paper, reload paper into the multi-purpose tray; press the front cover button to open and close the front cover, and the printer will resume printing. 13.1.7. Paper jam of optional tray 1. Pull out the optional tray.
  • Page 176 2. Gently pull out the jammed paper. 3. After removing the jammed paper, reinsert the optional tray into the printer, and the printer will resume printing automatically.
  • Page 177 If paper cannot be seen in this area, stop and go to the next step: 1. Pull out the automatic tray. 2. Remove the jammed paper from the automatic tray.
  • Page 178 3. After removing the jammed paper, reinsert the automatic tray into the printer, and the printer will resume printing automatically.

  • Page 179: Software Failure

    13.2. Software Failure Problem Solution The printer icon will not be displayed in Reinstall the printer driver. Ensure that the USB interface the “Printer and fax” folder. cable and the The printer is in Ready mode but it will If the failure still exists after restarting the Make sure the not perform any print job.

  • Page 180: Error Message

    Problems in Poor print 13.4.2 Image Defects. 13.4.2 Image Defects. printing quality Please contact Pantum Customer Failed to copy The scanner is damaged. Service. Problems in • The scanner is dirty or • Clean the scanner. copying Copy Image defective.

  • Page 181: Common Troubleshooting

    • Separate the print media or use • Internal parts failure. better quality and dry print media.. • If the trouble still can not be shooted after the above operations, please contact Pantum Note: Customer Service. 13.4. Common Troubleshooting 13.4.1.
  • Page 182 • The scanner is dirty or • Clean the scanner. Copy Image defective. • It is suggested to replace the • The toner cartridge is Abnormal original toner cartridge. dirty or damaged. • Power cord of the • Ensure proper connection of device is not properly the power cord.
  • Page 183 • Separate the print media or or sticks together. • Internal parts failure. use better quality and dry print media.. • If the trouble still can not be shooted after the above operations, please contact Pantum Note: Customer Service.

  • Page 184: Image Defects

    13.4.2. Image Defects Problem Cause Solution • The print media does not meet the • Please use proper print media usage specifications, for within the specification range. • Set the resolution and example the media is damp or too rough. concentration setting of program, or •...
  • Page 185 • The print media that does not meet • Please use printing medium within usage specification is used. For the specification scope, and use example, the media is damp or too manual feed tray for printing in case rough. of special medium. •...
  • Page 186 • The printer paper isn't put • Make sure the print paper is properly. placed correctly. • The feed channel of the printer is dirty. • Clean the paper path inside the printer. Skewed pages • The printer paper isn't put •...
  • Page 187 • The print media that does not meet • Please use printing medium within usage specification is used. For the specification scope, and use example, the media is damp or too manual feed tray for printing in case rough. of special medium. •...

  • Page 188: Menu Structure

    14. Menu Structure With the help of menu structure of this printer on the panel menu, you may know and set various functions. The steps of printing are as follows: 1. Press "Menu" to enter the menu setting interface. 2. Press "▲" or "▼" to select "Information Report". 3.

  • Page 189: Product Specifications

    • Specification values vary slightly from printers with different models with different Note: functions ,and product specifications vary from different countries and regions. • These values are based on the initial data. For more information about the latest specifications, please visit: http://www.pantum.com. 15.1. Overview of the Specifications Product Size(W*D*H) 416mm*365mm*370mm...
  • Page 190 Wi-Fi 5GHz : 5150MHz - 5350MHz; 5470MHz - 5725MHz; Wi-Fi 5.8GHz : 5745MHz - 5825MHz WLAN 2.4GHz : 19.00dBm EIRP Maximum output power WLAN 5GHz : 17.00dBm EIRP (Declaration for EU Compliance) WLAN 5.8GHz : 13.50dBm EIRP 15.2. Print Specifications Print Speed 40ppm(A4)/42ppm(Letter) ≤8.5sec...
  • Page 191 Unique Identifier Trade Name: PANTUM Model No.: BM51****(suffix *: A-Z, 0-9, hyphen or blank) Responsible Party – U.S. Contact Information Company Name: PANTUM (USA) CO.,LTD Office address:13875 Ramona Ave.,Chino, CA 91710 TEL: 626-965-6662 FCC Compliance Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This manual is also suitable for:

Bm5100adn seriesBm5105adn seriesBm5100adw series

Table of Contents

Save PDF