Pantum BP5100 Series Faq
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Pantum BP5100 Series Faq

Pantum BP5100 Series Faq

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BM5100/BP5100 Serial Printers FAQ:

BM5100/BP5100 Serial Printers FAQ: ..................................................................................................................... 1
①
Installation Issues: ................................................................................................................................... 6
installation? ( applicable to Wi-Fi or network models) ................................................................................... 6
5. What's the WIFI default password of printer's wireless hotspot? ........................................................... 18
6. How to close Printer WIFI Hotpot Setting? ............................................................................................... 18
7. How to install the Printer with hostname？ ............................................................................................. 20
8.Where can I check the Hotspot IP address？ ............................................................................................ 24
9. How to connect the printer under Mac system with cable Setting Guide? .............................................. 25
11. How to delete the driver in using? .......................................................................................................... 29
12. How to install the driver in Linux Ubuntu system? ................................................................................. 31
14. How to install the printer driver manually in windows 10 ..................................................................... 38
15. How to delete the printer driver in Windows 10 .................................................................................... 42
②
Cartridge Issues: .............................................................................................................................................. 43
1. How do I replace or insert a cartridge? ..................................................................................................... 43
4. What are the toner cartridge models for BM5100/BP5100 series printer? ............................................. 45
5. What are the drum unit models for BM5100/BP5100 series printer? ..................................................... 47
6. How about the standard page yield of toner cartridge TL-5120? ............................................................. 47

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Summary of Contents for Pantum BP5100 Series

  • Page 1: Table Of Contents

    1. How do I replace or insert a cartridge? ..................... 43 2. How do I check the amount of toner left in my cartridge from BP5100 Series Printer? ......43 3. How do I check how many pages I have printed so far from BM5100/BP5100 Series Printer? ..... 43 4.
  • Page 2 1. How can I clear any paper jam in the printer? ..................50 2. Why the printer could not feed paper successfully? ................52 3. What kinds of paper can I use in my Pantum BM5100/BP5100 series printer? ........53 4. How to print multipage on one page? ...................... 53 5.
  • Page 3 ⑥ General Settings Issues: ..........................71 1. Is it possible to close the ‘Auto sleeping time’ on BP5100 Series Printer? ..........71 2. How to Restore Factory Setting on BP5100 Series Printer? ..............71 3. How to set the language back to English on BP5100 Series Printer? ............74 4.
  • Page 4 16. How to do Duplex Printing on Mac system? ..................103 ⑧ Scan Issues： .............................. 104 1. How to Scanning on Linux System?......................104 2. Why it is unavailable for the “scanning to email”? ................. 106 3. How to clean the scan file with vertical line from ADF BM5100 Series Printer? ........106 4.

  • Page 6: ① Installation Issues

    BM5100/BP5100 Serial Printers FAQ: ① Installation Issues: 1. How to set up my Pantum BM5100/BP5100 Series Printer to a Wireless Network easily by one click installation? ( applicable to Wi-Fi or network models) Here is the installation step: 1) Double-click on the Auto run file and then select “I agree” in the agreement.
  • Page 7 3) Please make sure that pc is connected with router via network cable or wi-Fi 4) Please connect PC with printer via USB cable to configure printer Wi-Fi...
  • Page 8 5) After installation is finished, “Installation Complete” interface will pop out, you can select to “print test page” or “Done”.

  • Page 10: How Do I Setup A Password For My Wi-Fi Connection? ( Applicable To Wi-Fi Models)

    2. How do I setup a password for my WI-FI Connection? ( applicable to Wi-Fi models) Step1: Make sure BM5100/BP5100 Series printer is power on. Step2: Connect to Printer AP by mobile phone or PC. The SSID is start with” DIRECT-***”, and follow with number and character string.
  • Page 11 Step5: Input default user name: admin, Default password：000000. And Login. Select “settings” Tap  wireless settings wireless Hot spot. Step6： Then set wireless Parameter Authentication  either WPA or WPA2. ： Set the password in the tap, then click “apply “. Step7...
  • Page 12 Disconnect equipment and printer, when reconnect them, it should input Step8： the password as step 7 setting. Remark...

  • Page 13: Where Can I Download The Soft Wares And Drivers For My Printer Bm5100/Bp5100 Series Printer

    Step3: Select’ NO5-Restore set’ by page down button Step4: Select’ NO2-YES’, and it will be done. 3. Where can I download the soft wares and drivers for my printer BM5100/BP5100 Series Printer? Here is the Download Link: BM5100 Series https://global.pantum.com/global/drive/bm5100/ BP5100DW Series https://global.pantum.com/global/drive/bp5100dw/...
  • Page 14 Please chose “Drivers &Downloads”, the picture will be shown as below: Step2:...
  • Page 15 Step3: Please enter your model of your printer in the blank, the picture will be shown as below: Please click the “Printer model” in the below picture: Step4: Step5: At last, please chose your system and “download “at the below of page, it will be done.

  • Page 16: How To Solve The Wireless Connection Failed When It Showed "The Printer Cannot Connect To Any Wireless Network With The Wireless Credentials Provided

    4. How to solve the wireless connection failed when it showed "The printer cannot connect to any wireless network with the wireless credentials provided"? Reason1: It is inconsistent with the network name, safe mode and password. Solution: It needs to enter the corresponding name, mode and password of internet. Please don’t select “Enter SSID Manually”...
  • Page 17 Reason2: The IP of printer and PC are not under the same router. Solution: Please check with your configuration page to confirm the IP address. And please change your IP address the same with your configuration page...

  • Page 18: What's The Wifi Default Password Of Printer's Wireless Hotspot

    5. What’s the WIFI default password of printer’s wireless hotspot? The WIFI default password is “12345678” 6. How to close Printer WIFI Hotpot Setting? Step1: Log in the IP addresses 192.168.223.1 when your WIFI is connected to the printer.
  • Page 19 Step2: Chose “Setting” in the below picture Step3: Chose “wireless Hotpot” at the left column.

  • Page 20: How To Install The Printer With Hostname

    Step4: Chose “Close” to apply and it will be done. 7. How to install the Printer with hostname？ Step1: Select ” Wireless network connection.” at the first step.
  • Page 21 Step2: Select below option and click “next”. Step3: Select below option and click “next”.
  • Page 22 Step4: Select the WIFI name of your router and click next...
  • Page 23 Step5: Click “Next’ after established the wireless connection. Step6: Select” Add the IP address or hostname manually” and enter your hostname (for hostname please check with note )

  • Page 24: Where Can I Check The Hotspot Ip Address

    How to check your hostname of printer? Please print the network configuration page on your control panel and then you will see it as below : Step7: it will be done after several minutes. 8.Where can I check the Hotspot IP address？ Please check it on the Network configuration information page as below:...

  • Page 25: How To Connect The Printer Under Mac System With Cable Setting Guide

    9. How to connect the printer under Mac system with cable Setting Guide? Step1: Connect your printer and your laptop with a USB cable. Step2: Click the “System Preferences”-“Pinter & Scanners” Step3: Make sure the printer you need to use is the Default printer.

  • Page 26: How To Print Wirelessly With Mac Wifi Direct Via Bm5100/Bp5100 Series Printer

    Step4: Select the document and start to print 10. How to print wirelessly with Mac WIFI Direct via BM5100/BP5100 Series Printer? Step 1: Find device name and IP Address, you can check it on your network configuration information page of your printer ( Press on the control panel :Menu setting→ Information Report→...
  • Page 27 Step 2: According the SSID Name, connect your Laptop with this WIFI.
  • Page 28 Step 3: Select the document you want to print and click” Command” +”P” Button. Step 4: Setting the Print parameter then click “Print” and finished.

  • Page 29: How To Delete The Driver In Using

    11. How to delete the driver in using? Step1: Press the "Win+R" combination key on the keyboard to open [Run], enter: services.msc in the run box and click [OK] to open the service Step2: Find the "prints pooler" service in the service interface, right-click and select "stop"...
  • Page 30 Step3： Turn on the computer, open the “、C:\Windows\System32\spool\PRINTERS directory in turn, and delete all files ”inside; Step4： Switch back to the “prints pooler” service interface, restart the "prints pooler" service and click [OK];...

  • Page 31: How To Install The Driver In Linux Ubuntu System

    12. How to install the driver in Linux Ubuntu system? Step1: Choose Copy the CD's driver installation package to the local disk or download the driver from our website: https://global.pantum.com/global/drive_tag/drive/ Step2: Open the Terminal command line tool and enter the local disk.
  • Page 32 Method 2: Right click on the local disk folder and click "Open Terminal". Open Terminal Step3: Open the driver installation package, drag "install.sh" file to "terminal", and press enter to execute.
  • Page 33 Step4: Open the driver installation package, drag "install.sh" file to "terminal", and press enter to execute. Step5: Read and agree to the license Agreement and click "Install". Install...
  • Page 34 Step6: Enter the password in the authentication interface, and click "Authentication" Authentication Step7: The system starts to install the driver. The installation process may take several minutes. Step8: After completion of installation, the "Installation is complete" interface pops up and click "Complete".

  • Page 36: How To Connect The Printer To The Wireless Router Through Mac By Wifi

    13. How to connect the printer to the wireless router through MAC by WIFI? Step1: Press on Opera on panel: Menu se ng→ Informa on Report→ Prt Info Page. Step2: Use MAC to connect to the printer's WIFI, enter the printer's webpage interface, and log in. Step3: Click ”Setting””Network settings””Wireless Setting””Wireless Network”, click “turn on”...
  • Page 37 Step4: Select the router SSID name, select the authentication method, and enter a password if it is encrypted, and then click “Apply”. Step5: If the printer status is “connected”, turn to step 6. If not, turn to the step 4. Step6: connect MAC to the wireless network.

  • Page 38: How To Install The Printer Driver Manually In Windows 10

    14. How to install the printer driver manually in windows 10 Step1： Click the “Devices” in Windows Settings. Step2： Click “printer & scanners”, select the printer, click “Manage”.
  • Page 39 Step3： Click ”Printer properties””Advanced””New Driver” Step4： Click “next”“Have disk…”, select the driver file.
  • Page 40 Step5： Click “finish” and the printer driver has been installed.

  • Page 42: How To Delete The Printer Driver In Windows 10

    15. How to delete the printer driver in Windows 10 Step1: Click the “Apps” in Windows Settings. Step2: Select the printer driver, click “Uninstall”.

  • Page 43: ② Cartridge Issues

    Last, install the assembly into the printer until hearing a “click” sound. 2. How do I check the amount of toner left in my cartridge from BP5100 Series Printer? Take BP5100 Printer for example, Click on Opera on panel: Menu se ng→5. Info report→2. Prt Info Page Step1: Click menu and to choose number by ‘page down’...
  • Page 44 Step3: Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done.
  • Page 45 3. How do I check how many pages I have printed so far from BM5100/BP5100 Series Printer? Take BP5100 Printer for example, Click on Opera on panel: Menu se ng→5. Info report→2. Prt Info Page Step1: Click menu and to choose number by ‘page down’ on the below control panel.
  • Page 46 Step3: Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done.

  • Page 47: What Are The Toner Cartridge Models For Bm5100/Bp5100 Series Printer

    4. What are the toner cartridge models for BM5100/BP5100 series printer? Starter Cartridge: Model: TL-5120 Page Yield: 3000 Pages Standard Cartridge: Model: TL-5120H Page Yield: 6000 Pages Model: TL-5120X Page Yield: 15000 Pages 5. What are the drum unit models for BM5100/BP5100 series printer?

  • Page 48: How To Check The Printer's Serial Number Location

    Step3: Insert the toner cartridge and drum unit in the printer until hearing a “click” sound. 8. How to check the printer’s serial number location: Open the printer’s rear cover, please check with below pictures: 9. How to check the toner’s serial number location: Please check with below pictures: 10.

  • Page 49: Why The Printout Is Not Clearly And A Little Whitish In The Printing

    11. Why the printout is not clearly and a little whitish in the printing? Take out the cartridge, hold the handle of the cartridge and gently shake around 5 to 6 times, so as to make the toner evenly distributed inside the cartridge.

  • Page 50: ③ Paper Issues

    ③ Paper Issues: 1. How can I clear any paper jam in the printer? There are four conditions paper jam possible as below: A) Middle Jam Step1: Pull paper tray out, then gently pull the jammed paper out, and Install paper tray Step2: Open the front cover, take the laser toner cartridge out along the track, then gently pull the jammed paper out.
  • Page 51 Step2: Gently pull the jammed paper out, then c lose the back cover after removing the paper jammed, install a new toner cartridge and then close the front cover; then, the printer will recover printing automatically. C) Duplex Unit Jam Step1: Remove the duplex printing unit from the back of the printer, then remove the jammed paper from the duplex unit, If the paper does not come out along with the duplex unit, open the tray and...

  • Page 52: Why The Printer Could Not Feed Paper Successfully

    2. Why the printer could not feed paper successfully? There are three possible reasons as below: 1) There is too much paper in the tray: Solution: Remove excess paper from the tray. 2) The print media is loaded incorrectly: Solution: Please correctly load the print media. 3) The print media is beyond the usage specification range.

  • Page 53: What Kinds Of Paper Can I Use In My Pantum Bm5100/Bp5100 Series Printer

    3. What kinds of paper can I use in my Pantum BM5100/BP5100 series printer? 4. How to print multipage on one page? Step1: Please double left click your model of your printer in the ‘Devices and Printers’ Step2: Select “printing preferences” after double left click your printer.

  • Page 54: How To Adjust Letter Format In The Printing Document

    Step3: Select “how many pages you want to print in one page” in the Layout. 5. How to adjust letter format in the printing document? Step1: Please check the paper size in the printer’s property if it is the ‘letter size” , please follow up with below steps to check : Please double click your model of your printer in the ‘Devices and Printers’...
  • Page 55 Please change the it to “ Letter “ (8.5x11 inch) in the printing preferences Step2: Please change to ‘letter size’ in the printing document also.

  • Page 56: How To Adjust Envelope Type In The Printing Document

    6. How to adjust envelope type in the printing document? Step1: Please double click your model of your printer in the ‘Devices and Printers’ Step2: Firstly, please change the paper size to “DL Env (110*220mm) in the printing preferences .Secondly, change the paper type to “envelope in the printing preferences.
  • Page 57 Step3: Please change to ‘letter size’ in the printing document also.

  • Page 58: ④ Printer Compatible Issues

    ④ Printer Compatible Issues: 1. Does my Pantum Printer works on Windows Mobile? No, our printer did not compatible with Windows Mobile. 2. Is my printer Mac compatible? What are the versions that it is compatible with? Yes, Mac 10.7—Mac 11.6 3.

  • Page 59: Is My Printer Compatible With Linux Debian 9 System

    8. Is my printer compatible with Linux Debian 9 system? No, our printer did not compatible with Linux Debian 9.

  • Page 60: ⑤ Mobile Guidance Issues

    Pantum APP are applicable to IOS 6.0 and above. 3. How to print a PDF file from Android mobile phone? Solution 1) Download the “Pantum App” Application Step1: Download the APP from www.pantum.com or Google Play, then install the APP...
  • Page 61 Step2: Switch on the printer Step3: Connect to the Printer Hotspot...
  • Page 62 Step4: Open the ”PANTUM” application , click “ Add a printer” button at the top of interface, then s add the printer. Step5: Select the file and print it. Solution 2) Download the ” Mopria ” application . Download and install Mopria Print Service plugin to the mobile device from “Google Play"...
  • Page 63 Connect to the printer hot spot Step3: Click Settings on the main screen, choose Print, and have Mopria Print Service set to on. Step4: Start the application Step5:...

  • Page 64: How To Check The Pantum App Version In Android System Guide

    Select the document, click on the upper right corner, and click Print. Step6: Select the printer, click Print. Step7: 4. How to check the Pantum app version in Android system Guide? Step1: Please open the pantum app and click “More” in red circle.
  • Page 65 Step2: Please click on the “version” in red circle , then the version will show as below:...

  • Page 66: Android Mobile Phone

    5. How to merge multi-page scanned documents into one PDF from BM5100 (with “W”) Series Printer via Android mobile phone? Please select the “ADF” in the Pantum app, then it can scan multiple pages and save it as one document...

  • Page 67: How Do I Take A Mobile Scan From Iphone/ Ipad Device From Bm5100 (With "W") Series Printer

    6. How do I take a mobile scan from Iphone/ Ipad device from BM5100 (with “W”) Series Printer? Step1: Find device name and IP Address, you can check it on your network configuration information page of your printer ( Press on the control panel :Menu setting→ Information Report→ Prt net conf.) We will take an example as below: Step2: Make sure that the printer "Wi-Fi "...
  • Page 68 Step3: Open the ”PANTUM” application , click “mobile scan”, then click on “Scan” Step4: Click “select a scanner” in the top, then click “add the IP address”. Enter the printer IP address “192.168.223.1 and connected successfully.
  • Page 69 Step5: After connected the scanner, you can adjust the scanning settings (inside the red circle ), and finally click "Start", then starting scan , as shown below: Step5: After the scan completed, the preview interface appears, then click “done” and rename for the file, as shown below:...

  • Page 70: How To Do The Duplex Printing In The Mobile Phone From Bm5100/Bp5100 (With "W") Series Printer

    7. How to do the duplex printing in the mobile phone from BM5100/BP5100 (with “W”) Series Printer? Step 1: Click on the option in the lower right corner of the program page Step 2：then select the “dual short ” or “dual long” per your request and then press OK...

  • Page 71: ⑥ General Settings Issues

    Issues: General Settings Is it possible to close the ‘Auto sleeping time’ on BP5100 Series Printer? We cannot close it completely. But we can change the sleeping mode from 1min to 60 minus. Please check with below pictures: Menu-- System Settings-- Sleep Time Setting—select the time you needed:...

  • Page 72: How To Restore Factory Setting On Bp5100 Series Printer

    When the printer is in dormant status, you can wake it up just by pressing any button or Note: sending print task. 2. How to Restore Factory Setting on BP5100 Series Printer? Step1: Click menu and to choose number by ‘page down’ on the below control panel.
  • Page 73 Step3: Click “NO.5- Restore set” in the menu setting--------“ok” Step4: Select NO.2-‘Yes’ ------then chose ‘OK” it will be done.

  • Page 74: How To Set The Language Back To English On Bp5100 Series Printer

    3. How to set the language back to English on BP5100 Series Printer? Please follow up with below steps (I will put two pictures for the different languages, if you still failed to follow up the choosing numbers, maybe you can try to change it with same words.): Step1: Click menu and to choose number by ‘page down’...

  • Page 75: How To Close Toner Saving Status Setting On Bp5100 Series Printer

    At last select NO.2-‘English”( these two kinds of languages pictures are the same meanings)------then chose ‘OK” it will be done. 4. How to close toner saving status setting on BP5100 Series Printer？ Step1: Select menu on the below control panel...
  • Page 76 Step4: Select ‘NO.1-Turn off’ it will be done Step3: Select ‘NO.3-toner save set ’ in the system setting...

  • Page 77: What Is My Bm5100/Bp5100 Series Printer Specifications

    5. What is my BM5100/BP5100 series printer Specifications?

  • Page 79: ⑦ Normal Printer Issue

    ⑦ Normal Printer Issue: 1. How to get the printer to print darker under Windows? It will be changed in the printer’s proprieties------“Layout”-----“Effect”--“Dark” 2. How to get the printer to print darker under Mac? Step1: Click "Print" of the “file” Step2: Click the “...

  • Page 80: How To "Add A Printer "By Manually Under Windows

    Step3: Chose “Media & Quality” in the option, select from “Draft-Normal- Best” per your request. 3. How to “add a printer “by manually under Windows? Step1: Click “add a printer” in the ‘Devices and Printers’...
  • Page 81 Step2: Please chose “the printer that I want isn’t listed” and chose ‘next” , it will be shown as below: Step3: Please chose” adds a local printer or network printer with manual settings” and chose “Next”, it will be shown as below:...
  • Page 82 Step4: Please chose “Use an existing port” and select “Next”, it will be shown as below: Step5: Please chose ‘have disked” and click “Next”, it will be shown as below:...
  • Page 83 Step6: Please chose “browse” when the windows pop up, it will be shown as below: Step7: Please chose the “INF file” in the installation package and then chose “Next” it will be done.

  • Page 84: How To "Add A Printer "By Manually Under Mac

    Step8: It will be finish to installation automatically after you pull up the printer’s USB cable. 4. How to “add a printer “by manually under Mac? At first, please follow up the instruction of the CD-ROM to install the driver with USB that is under the Step1: MAC system.
  • Page 85 Please choose the corresponding model from installed printer when pop up the dialog box. Then Step4: chose the corresponding printer’s driver which installed on PC. (It is needed to be the same with printer model.) After chose to save, it will be finished to install. Remark: If the internet needs to set up manually.

  • Page 86: How To Do Duplex Printing On Windows System

    Please chose the corresponding driver which installed on PC.(it is need to be the same with printer model.) Step5: After chose to save, it will be finished to install the internet printing. 5. How to do Duplex Printing on Windows system? Please change your printer’s properties as below steps.

  • Page 87: How To Cancel The "Duplex Printing" Under Windows

    Step3: Please choose ‘Long Edge ” or “Short Edge” in duplex printing. 6. How to cancel the “duplex printing” under Windows? Please change your printer’s properties as below steps. Step1: Please chose the model of your printer in “device and printer” Step2: Double left click the printer-printer’s properties –preferences Step3:...

  • Page 88: How To Cancel A Printing Job In The Queue

    7. How to cancel a printing job in the queue? Regarding the issue about your printer, please kindly check with below steps, you need to end the printing job in the printing queue: Step1： Please double click your model of your printer in the ‘printer and device”, the picture will be shown as below: Step2：...

  • Page 89: Why It Will Be Smoked When Printing

    Step3：Please chose “cancel”, it will stop printing job. 8. Why it will be smoked when printing? The smoking is water vapor, which is caused by the printing environment and paper status. When we do the printing, the fuser unit will heat the paper to around 180 °C, so during paper out of the printer, it would exchange its temperature with surrounding environment.
  • Page 90 Step2: Click "Properties" of the printer Step3: Please check your original port in the port and keep it in mind...
  • Page 92 Step4: Please change your original port to “FILE:Print to File”. Step5: Please choose any file you want to print and save it on the ‘Desktop’ as “123.” Step6: Please find the ‘123.prn” file on the desktop and send it to us.

  • Page 93: How To Do When It Shown "0X000000709" Error

    Step7: change your port back to your original port as Step 3 11. How to do when it shown “0x000000709” Error？ Reason: 1. The compatibility issue about Windows system 2. When both of windows and XP sharing the same network, and the XP as the main host will be led to this problem.
  • Page 94 Step1: Select “Manage” in the “This PC”. Step2: Select “windows firewall” and right click to “run” it. Restart your computer after you run the windows firewall. Solution B: Step1: Select “Manage” in the “This PC”.
  • Page 95 Step2: Select “Print Spooler” and right click to “run” it. Restart your computer after you run the windows firewall. Step3: Please enter “win+ R” and open “operation” window, please enter the IP address which is from the sharing this printer’s XP computer and then press “Enter”...

  • Page 96: How To Change The Printing Port Is Available When It Showed" Printing Port Is On Used

    Step4: please Right click “connect” in the listed printer. It will be installed the driver directly. Step5: After done all above steps, you will see the connected printer in the “ Devices and printers” 12. How to change the printing port is available when it showed” Printing port is on used”.

  • Page 97: How To Download The User Manual Successfully

    Step3: Click PC table “start"-"printer and fax”, chose any of the printer copy, the mouse right click on the “printer property"--"port”, then chose the customer no need the printer copy port of all the printers, and click "delete port"-"confirm". At last reconnect to the printer and reinstall the driver. 13.
  • Page 98 Option B) Please download the user manual from our official website. Step1: Please log in the website: http://global.pantum.com/global/. Enter your model of your printer in the blank of the below picture Step2:...
  • Page 99 Step3: Select the model of your printer. Step4: Chose the corresponding language you are using which stat to download the user manual.

  • Page 100: How To Register For Printer Warranty On-Line

    14. How to register for printer warranty on-line? Step1: Register your account in the website: https://service.global.pantum.com/user/login/register.html Step2: Log in your account with password:...
  • Page 101 Step3: Please chose “Product Registration”, the picture will be shown as below: Step4: At last, you can register for your printer at the below of page, it will be done.

  • Page 102: How To Print Information Pages From Bp5100 Series Printer

    15. How to Print Information Pages from BP5100 Series Printer? Step1: Click menu and to choose number by ‘page down’ on the below control panel. Step2: Click “5-Prt Info Rept” in the menu setting--------“ok” Step3: Select NO.2-‘Info Page’ ------then chose ‘OK” it will be done.

  • Page 103: How To Do Duplex Printing On Mac System

    16.How to do Duplex Printing on Mac system? Step1: click on “file ” then select “print” then select the “Two-Sided” option and then try to print it. Step2:...

  • Page 104: ⑧ Scan Issues

    ⑧ Scan Issues： 1. How to Scanning on Linux System? Step1: Make sure that you printer is connected to the computer with USB cable. Step2: Please search the “scan” in application of Linux’s system Step3: Please chose “simple scan” on the below picture:...
  • Page 105 Please chose “preferences” to go to the next step (it will be shown as below): Step5: Please chose "Page down" arrow in the scan source to go to the next step Step6: Then you can choose the corresponding model about your Pantum printer...

  • Page 106: Why It Is Unavailable For The "Scanning To Email

    Step7: At last, please chose “scan” that will be done. 2. Why it is unavailable for the “scanning to email”? Step1: Please log in your email first, and then click “tools”------“account setting”...
  • Page 107 Step2: Please double click “internet protocol” then it will be entered into the next step: Step3: Please click “more settings”; it will be entered into the next step: Step4: Please chose” advanced”, but please don’t tick the” (SSL)”, and then set up the outgoing server port as “25”, at last please click”...

  • Page 108: How To Clean The Scan File With Vertical Line From Adf Bm5100 Series Printer

    3.How to clean the scan file with vertical line from ADF BM5100 Series Printer? Regarding this issue, the vertical line was display when you used the ADF but used the platen was fine, it was cause by the scanner's location ( left side in red circle) platen glass is dirty.

  • Page 109: How To Scan By Pc Via Wireless

    4. How to scan by PC via wireless ? Step1： Turn on the Pantum APP Step2： Click “Port” to the Port interface. , then select “Auto search network scanner”...
  • Page 110 Step3： Select “Auto search network scanner”, when it search the IP address, then click “OK”.

  • Page 111: How To Reduce The G-Mail Secure

    Step4： Click “Scan” and the printer can scan to PC by wireless. 5. How to reduce the G-mail secure? Step1: Log on Google account, Click the “Security”.
  • Page 112 Step2: When the “less secure app access”, click “turn on access (no recommended)”. Step3: In the new interface， turn on “Allow less secure apps: on”.

  • Page 114: How To Cope With The Control Panel Shows "Adf Paper Empty

    6.How to cope with the control panel shows "ADF Paper empty"? Step1: Please check whether the paper put in correctly. Put the original into the ADF with its front upward and top fed firstly, then adjust the document guide till it gets close to the paper stack. If the problem still here, it should turn to the step2.

  • Page 115: How To Scan By Pc

    Paper feed sensor zoom 4) Close the ADF top cover, and then put and paper in the ADF and try to scan it. 7. How to scan by PC? Step5： Turn on the Pantum APP Step6： Click “scan”.

  • Page 116: How To Change The Scanning Folder

    8. How to change the scanning folder? Step6： Turn on the Pantum application. Step7： Click “Folder” to the folder settings interface.
  • Page 117 Step8： Click ”Browse”, select the saving folder, click “OK”.

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Bm5100 series

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