Extreme Networks ExtremeWireless AP4020 Installation Manual page 8

Open Source Declarations
Current Product Documentation
Release Notes
Hardware and Software Compatibility
Extreme Optics Compatibility
Other Resources
Open Source Declarations
Some software files have been licensed under certain open source licenses. Information
is available on the
Training
Extreme Networks offers product training courses, both online and in person, as well as
specialized certifications. For details, visit the
Help and Support
If you require assistance, contact Extreme Networks using one of the following
methods:
Extreme Portal
Search the GTAC (Global Technical Assistance Center) knowledge base; manage
support cases and service contracts; download software; and obtain product
licensing, training, and certifications.
The Hub
A forum for Extreme Networks customers to connect with one another, answer
questions, and share ideas and feedback. This community is monitored by Extreme
Networks employees, but is not intended to replace specific guidance from GTAC.
Call GTAC
For immediate support: (800) 998 2408 (toll-free in U.S. and Canada) or
1 (408) 579 2800. For the support phone number in your country, visit
www.extremenetworks.com/support/contact.
Before contacting Extreme Networks for technical support, have the following
information ready:
•
Your Extreme Networks service contract number, or serial numbers for all involved
Extreme Networks products
•
A description of the failure
•
A description of any actions already taken to resolve the problem
•
A description of your network environment (such as layout, cable type, other relevant
environmental information)
•
Network load at the time of trouble (if known)
•
The device history (for example, if you have returned the device before, or if this is a
recurring problem)
•
Any related RMA (Return Material Authorization) numbers
8 ExtremeWireless™ AP4020 Installation Guide
such as articles, white papers, and case studies
Open Source Declaration
for Extreme Networks products
page.
Extreme Networks Training
Preface
page.