Cassida 8800R V2 Manual

INTRODUCTION

About the Cassida 8800R V2

The Cassida 8800R V2 is a 1-pocket bill counter, reader and sorter. It has a convenient touch control panel and display which offers best-in-class user experience with high level of performance.
The Cassida 8800R V2 comes with a variety of operating modes and functions: Mix, Sort, VSort, Count, Face, Orient, Add and Batch to meet all counting needs.

Box Contents

• Cassida 8800R V2 Bill Counter & Reader
• Power Cord
• User Manual (Use the QR code on the unit)
• Cleaning Brush
• Calibration Sheet (White Paper Card)
• External Display

Specifications

Front View

8. Carrying Handle
9. Back Door Handle
10. External Display Port
11. USB Ports (RJ-1 1)
12. Printer Port (RS-232)
13. Power Switch
14. Fuse
15. Power Outlet

Control Panel and Touch Screen

2. Load the Stack
   Make sure the bill stack is square, as shown in the diagrams below. Cassida recommendeds that no more than 500 bills at a time be loaded into the machine.
   

3. Feed the Bills
   See diagrams below for proper bill feeding.
   

Carrying the Unit

To carry unit, simply lift up the carrying handle as shown on the right.

OPERATING MODES & FUNCTIONS

Auto & Manual Mode

After turning the machine on for the first time it will default to AUTO mode, and "AUTO START" will be displayed on the home screen. In this mode the machine starts counting automatically. To switch to MANUAL start count, press "RUN" button on the touch screen. If Manual mode is selected, "MANUAL" will be displayed in "RUN" button on the home screen.
If the machine is set to operate in MANUAL mode, it will stop counting automatically; to begin the count the START button must be pressed each time. To go back to AUTO mode press "RUN" button again on the touch screen, when "AUTO" is displayed, the unit is back to its default mode.

Mix Mode

After turning the machine on for the first time it will default to Mix mode, and "Mix" is displayed on the home screen.
Mix mode is used to count a stack of mixed denominations. To count mixed bills, follow the procedure described in LOADING THE HOPPER. The machine will start counting and will move the bills from the hopper to the stacker as it counts them. The machine will stop counting when the hopper is completely emptied. Total number of bills and total value will be displayed on the home screen. When the operation is completed, a detailed report can be viewed by pressing the "REPORT" button. of the rejected bills can be viewed by tapping "REJECT" on the touch screen.
To return to "Mix" mode from another mode, press the "MODE" button on the touch screen and choose "Mix" in the mode sub-menu screen.

Sort Mode

This mode is available by pressing the "MODE" button on the touch screen and choosing "Sort" in the mode sub-menu screen.

Sort mode "Auto" allows the user to count and sort bills by one denomination, which is automatically determined by the first bill scanned in the stack. If a bill passing through the machine does not conform to the denomination determined by the first bill, the machine will stop and prompt a removal of the bill that is different in denomination. This bill is not included in the total count. This feature ensures that there are no bills of other denominations in a large stack of single denomination bills. Sort "Auto" is the default option when the unit is in Sort mode.
When in Sort "Auto" mode, "Auto" will be displayed on the "SORT" button on the home screen next to the "MODE" button. Pressing this "SORT" button will return the user to the Sort sub-menu screen.

There is also an option to sort by one particular or multiple denominations by making the necessary selection in the Sort mode sub-menu. If one denomination is selected in Sort mode, it will be displayed on the "SORT" button on the home screen next to the "MODE" button. With this option selected, only the chosen denomination will be counted, and bills of different denominations will be rejected.

If multiple denominations are selected from the Sort sub-menu, "Multi" will be displayed on the "SORT" button on the home screen next to the "MODE" button. With this option selected, only the chosen denominations will be counted. Bills of different denominations will be rejected.

The total number of bills and total value will be displayed on the home screen. When operation is completed, a detailed report can be viewed by pressing the "REPORT" button. Report of the rejected bills can be viewed by tapping "REJECT" on the touch screen. To return to Sort mode from another mode, press the "MODE" button, on the touch screen and choose "Sort" in the mode sub-menu screen.

VSort Mode

This mode is available by pressing the "MODE" button on the touch screen and choosing "VSort" in the mode sub-menu screen.
VSORT mode allows the user to count a mixed stack of bills and separate them by denomination, similar to a cash register. This mode identifies the first bill in the hopper when the machine begins to count, and if a different denomination is detected, the machine stops and displays a message. The user must follow the instructions displayed on that message. Every time a denomination changes, the user must remove all bills from the stacker and separate them by denomination. When counting is finished, the user will have separated all bills into piles of each denomination. VSORT by default works with ADD mode, allowing the user to keep track of the total number of bills along with the total value displayed on the home screen.
When the operation is completed, a detailed report can be viewed by pressing the "REPORT" button. Report of the rejected bills can be viewed by tapping "REJECT" on the touch screen.
To return to VSort mode from another mode, press the "MODE" button, on the touch screen and choose "VSort" in the mode sub-menu screen.

Face Mode

This mode is available by pressing the "MODE" button on the touch screen and choosing "Face" in the mode sub-menu screen.
Face mode allows the user to sort bills based on whether they are loaded into the 8800R V2 face up or face down. The first bill in the hopper determines the sorting and counting orientation. If the first bill through the machine is facing up, the machine will count all bills facing up and stop every time the bills are facing down and display a message on the screen.
The bills that are facing the opposite direction will not be counted. Total number of bills and total value will be displayed on home screen. When the operation is completed, a detailed report can be viewed by pressing the "REPORT" button. Report of the rejected bills can be viewed by tapping "REJECT" on the touch screen.
To return to Face mode from another mode, press the "MODE" button, on the touch screen and choose "Face" in the mode sub-menu screen.

Orientation Mode

This mode is available by pressing the "MODE" button on the touch screen and choosing "Orient" in the mode sub-menu screen.
Orientation mode allows the user to count and sort bills by one of the 4 orientations. The first bill in the hopper determines the counting orientation. Any time a bill passes through the machine and does not conform to the orientation determined by the first bill, the machine will stop and display a message on the screen with the instructions to remove the nonconforming bill from the stacker. This bill will not be added to the count. Total number of bills and total value will be displayed on the home screen.
When the operation is completed, a detailed report can be viewed by pressing the "REPORT" button. Report of the rejected bills can be viewed by tapping "REJECT" on the touch screen.
To return to Orientation mode from another mode, press the "MODE" button, on the touch screen and choose "Orient" in the mode sub-menu screen.

Count Mode

This mode is available by pressing the "MODE" button on the touch screen and choosing "Count" in the mode sub-menu screen.
Count mode allows the user to simply count the total number of bills. It does not recognize or record the denomination of any bills. In the Count mode, the counterfeit detection is deactivated.
To return to Count mode from another mode, press the "MODE" button, on the touch screen and choose "Count" in the mode sub-menu screen.

Add Function

This function is available by pressing the "ADD" button. When the ADD function is activated "On" will be displayed on the home screen.
In this function, the unit will count multiple stacks of bills while keeping track of the total amount and value of bills counted. Place the first stack of bills to be counted into the hopper. The number and value of bills will be displayed on screen. When ready to count the next stack of bills, empty the stacker and add the new stack to be counted into the hopper. The unit will continue counting and add the new count to the total. When the operation is completed, a detailed report can be viewed by pressing the "REPORT" button. Report of the rejected bills can be viewed by tapping "REJECT" on the touch screen.
To exit the ADD function, press the ADD button again.
When the ADD function is activated "Off" will be displayed on the home screen.

Batch Function

This function is available by pressing the BATCH button. An additional screen will pop up allowing to enter the batch size on it. When the BATCH function is activated, batch size is displayed on the home screen.
Batch function allows to set a specific target number of bills to be counted. The unit will continue running until the specified target number of bills is reached in the stacker, regardless of whether additional bills remain in the hopper. Upon reaching target batch size the unit will stop and display a "Complete" message along with the number of bills counted. Once the stacker is emptied, the unit will automatically proceed to count next batch. If the hopper runs out of bills before a batch is completed, the unit will display "Incompete". User may then add bills to the hopper to complete the batch or remove the incomplete batch from the stacker.
To exit the BATCH function, press the BATCH button.
An additional screen will pop up showing the number in the "BATCH AMOUNT" box.
Press "CLEAR" button to reset the batch amount to 0 and then press "OK" button.
"Off" will be displayed on the home screen.

Menu

The Menu can be accessed by pressing the MENU button. To navigate and choose desired settings in submenu touch needed button on the touchscreen.

DETECTION FEATURES

Counterfeit Detection

The Cassida 8800R V2 is able to identify bills suspected of being counterfeit using:

• Ultraviolet (UV) light detection system
• Magnetic (MG) ink detection system
• Infrared (IR) anti-counterfeit detection system
• Contact Image Sensor (CIS)

These features are available by default.
When a suspect bill is detected, the unit will beep three times and display a UV SUSPECT, MG SUSPECT or IR SUSPECT message with instructions on the screen. The suspect bill will not be added to the count.
Please note that a suspect UV, MG or IR bill does not necessarily mean that the bill is counterfeit. There are several reasons a genuine bill may be recognized as counterfeit. Possible reasons for a bill to be indicated as suspect include: direct sunlight exposure, worn out bill, excessively dirty bill or advanced counterfeiting techniques used to produce the bill. Separate equipment may be required to determine definitively whether a note is counterfeit.

Half Note Detection

The Cassida 8800R V2 incorporates image sensors that notify users if a half note passes through the counting mechanism. This feature is activated automatically in all modes.
If the unit detects a half note, it will beep and display a HALF NOTE message with instructions on the screen. To clear the error, all bills must be removed from the stacker. To avoid miscount, bills need to be recounted.

Double Note Detection

Bills may stick to each other due to excessive dirt, folding or various other reasons. The Cassida 8800R V2 uses infrared light-based technology to determine whether two bills are stuck together. This feature is active automatically in all modes.
If a double bill is encountered the unit will beep and display a DOUBLE message with instructions on the screen. To clear the error, all bills must be removed from the stacker. To avoid a miscount, bills need to be recounted.

Chain Note Detection

The Cassida 8800R V2 utilizes a self-checking system that alerts the user in cases when several notes pass through the counting mechanism at once. This feature is activated in all modes.
If the unit detects a chain error, it will beep and display a CHAIN message with instructions on the screen. To clear the error, all bills must be removed from the stacker. To avoid miscount, bills need to be recounted.

Contact Image Sensor

The Cassida 8800R V2 utilizes a contact image sensor, (CIS), to recognize the value of the bill. This feature is activated in MIX, SORT, VSORT, FACE and ORIENT modes.
If the unit is unable to recognize the bill, it will beep and display an IMAGE message with instructions on the screen. To clear the error, the suspect bill must be removed from the stacker. Please note that suspicious bills are not added to the count.

MAINTENANCE

ATTENTION: Always POWER OFF unit and disconnect from power source before cleaning
Most operational problems can be avoided by regular care and preventative maintenance. Taking regular care of the Cassida 8800R V2 will significantly increase its lifetime.
To avoid problems, make sure there are no metal clips, staples, or rubber bands in the bills being counted. Be sure to follow the proper procedure for loading the hopper, refer to section Loading the Hopper. Also be sure to follow the proper procedure for adjusting the feed gap, refer to section Feed Gap Adjustment.
For best results, it is recommended to use an air duster and a soft bristle brush to remove any dust or debris from the interior of the unit.
Dirty sensors can affect the Cassida 8800R V2's performance and cause genuine bills to be rejected. It is suggested that the user performs weekly maintenance on the unit to maintain top performance.

• To avoid malfunction caused by foreign objects, please clean your machine frequently
• Clean Hopper and Stacker sensors with the provided soft bristle brush or a dry cloth frequently
• Clean CIS line with provided soft bristle brush or a dry cloth frequently
• Clean all other sensors with provided soft bristle brush or a dry cloth frequently
• Rubber rollers may be cleaned with a slightly damp cloth. If available use a small amount of isopropyl alcohol to dampen the cloth and clean the rollers. Wait until the rollers completely dry before turning on the machin.

Feed Gap Adjustment

Feed gap adjustment of the unit is always performed before shipment. However, feed gap adjustments may be required periodically. The rubber components in the feed mechanism will wear over time, causing the feed gap to get larger. This can lead to Double or Half Note errors. On the other hand, if the feed gap is adjusted too tight, this can lead to Chain errors or bill jamming. To adjust the feed gap properly, you will need a flathead screw driver (not included).

1. Ensure the machine is turned off
2. Locate the feed gap adjustment screw (see diagram to the right) on the top right of the machine.
   
3. 1. In case of Chain errors or bill jamming loosen the feed gap by turning the knob clockwise towards the "+" mark. Adjust 1 mark, then re-test the machine. Repeat if necessary.
      
   2. In case if more than one bill is being pulled into the feed mechanism and Double or Half Note errors, tighten the feed gap by turning the knob counterclockwise towards the"-"mark. Adjust 1 mark, then re-test the machine to see if the problem is corrected. Repeat if necessary.
      

5. Carefully proceed to close the back door with the calibration card inside the machine.
6. Turn the machine around and press the "START" button to start the calibration process.
7. Calibration will begin and the calibration screen will display a message "In Progress".
8. Upon seeing the "CIS Calibration Successful!" message, turn off the unit, reopen the back panel door, and carefully remove the calibration card.
9. Reset the machine by turning it off, then on.
10. The CIS calibration is done
11. The same steps must be taken for the UV + IR calibration process.

Troubleshooting

Error message display:

Other possible errors:

Contact Information
Technical Support Contact Information:
Email: support@cassidausa.com
Phone: 1-888-800-0303 option 1 then 2
If you need to contact Cassida Technical Service Center, please have the following information with you:

• Product Model: Located on the back of the machine.
• Serial Number: Located on the back of the machine.
• Nature of the Problem: What happened, and when did it happen?
  Did the machine display an error message?
• Steps Taken: Steps already taken to resolve the problem, and the results (if any)

Important Safety Notes

This manual contains important information on safety measures and operational features. Please read it carefully before operating your bill counter and reader, and keep it for future reference. While every effort has been made to include all features into this user manual, specifications stated may not reflect all the features of the later software versions. If you have questions about your Cassida 8800R V2 and its operation, please contact technical support at www.CassidaUSA.com/support

CHOKING HAZARD. SMALL PARTS. Not for children under 3 years old.	RISK OF ELECTRICAL SHOCK. This equipment is to be serviced by trained personnel only.	DO NOT DISPOSE IN TRASH. Follow appropriate local electronics scrap procedure.	HAZARDOUS MOVING PARTS Do not place fingers, hair, clothes, lanyard... near moving parts.