Cassida 8800R Service Instructions

The feed gap adjustment of the machine is always performed before shipment. However, during transportation
or shipment, the adjustment of the feed mechanism may loosen. This can also happen due to normal wear and
tear, leading to DOUBLE, CHAIN, or HALF errors. The feed gap is the actual height of the bill feed path and
should be adjusted to approximately the thickness of a single bill. If the feed gap is too wide, the user may
experience a high number of DOUBLE and CHAIN errors, caused by more than one bill entering the scanning
path simultaneously. If the feed gap is too tight, the unit may not be able to pass bills into the scanning path, or
it may catch on bills and tear them.
The following steps are the procedure for adjusting the feed gap:
1. Ensure the machine is turned off.
2. Position the rollers so that none of the bright-colored rubber teeth are visible. This can be done by turning
the kick rollers. Only the black smooth sections of the rollers should be showing.
Incorrect Position:
Turn rollers until teeth are no longer visible.
3. Place one bill that is crisp and rigid enough to prevent bending during the adjustment procedure. Place the
bill lengthwise either to the right or left side of the hopper. See image below for example.
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Feed Gap Procedure
Correct Position:
8800R V2
REV052124