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Sonova Phonak Naida Link M User Manual

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Phonak Naida
Link M
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User Guide
Phonak Naida Link M

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Summary of Contents for Sonova Phonak Naida Link M

  • Page 1 Phonak Naida Link M ™ User Guide Phonak Naida Link M...

  • Page 2: Your Hearing Aid Details

    Your hearing aid details This user guide is valid for: Your hearing aid operates between 2.4 GHz– 2.48 GHz frequency range. When flying please check Wireless hearing aids if flight operator requires devices to be switched Phonak Naída Link M into flight mode, see chapter 13.
  • Page 3 Your hearing aids have been developed by Phonak – a world leader in hearing solutions based in Zurich, Switzerland. These premium products are the result of decades of research and expertise and are designed with your well-being in mind. We thank you for making such a great choice and wish you many years of listening pleasure.

  • Page 4: Table Of Contents

    Contents Your hearing aid Further information Quick guide 14. myPhonak and myPhonak Junior apps Parts of the hearing aid overview 15. Roger™ overview Using the hearing aid 16. Listening in public places Left & right hearing aid markings 17. Environmental conditions On/Off 18.

  • Page 5: Quick Guide

    1. Quick guide Left & right hearing aid markings On/Off Blue marking for left hearing aid. Multi-function button with Red marking for right hearing aid. indicator light The button has several functions. It Changing batteries functions as a volume control and/or a program change depending on the hearing aid programming.

  • Page 6: Parts Of The Hearing Aid

    2. Parts of the hearing aid Naída Link M The following pictures show the hearing aid model and compatible earpieces described in this user guide. You can identify your personal model by: • Checking “Your hearing aid details” on page 3. Multi-function Hook / sound output button with...

  • Page 7: Left & Right Hearing Aid Markings

    3. Left & right hearing aid markings 4. On/Off There is a blue or red marking on the hearing aid to The battery door is also the on/off switch. indicate if it is a left or right hearing aid. Closed battery door = hearing aid is on Blue marking for left hearing aid.

  • Page 8: Batteries

    5. Batteries Low power: You will hear two beeps when the battery is low. You will have approximately 30 minutes to change the battery (this can vary, depending on the hearing aid settings and battery). We recommend that you always have a new battery on hand.

  • Page 9: Putting On The Hearing Aid

    6. Putting on the hearing aid 6.1 Putting on the hearing aid with classic earmold 6.2 Putting on the hearing aid with dome, SlimTip or universal eartip Take the earmold up to your ear Place the hearing aid behind and place the ear canal part into your ear.

  • Page 10: Removing The Hearing Aid

    7. Removing the hearing aid 7.1 Removing the hearing aid with earmold 7.2 Removing the hearing aid with dome, SlimTip or universal eartip Lift the hearing aid above the Pull on the bend of the tube upper part of your ear. and remove the hearing aid from behind the ear.

  • Page 11: Multi-Function Button With Indicator Light

    8. Multi-function button with indicator light The complete list of hearing aid indicator light patterns is The multi-function button has several functions. shown below. Please ask your hearing care professional to mark what has been activated. It functions as a volume control and/or a program If paired with an Advanced Bionics compatible sound change depending on the...

  • Page 12: Binaural Compatibility

    9. Binaural compatibility 10. Connectivity overview Your Naída Link M hearing aid can be used The illustration below shows the connectivity options • as a single hearing aid, available for your hearing aid. • as a pair with one Naída Link M hearing aid on each ear ®...

  • Page 13: Initial Pairing

    11. Initial pairing 11.1 Initial pairing to Bluetooth® enabled device Your device shows a list of Bluetooth® enabled devices. It is only necessary to perform the pairing procedure Select the hearing aid from the list to simultaneously pair once with each device featuring Bluetooth® wireless both hearing aids.

  • Page 14: Phone Calls

    12. Phone calls 11.2 Connecting to the device Your hearing aid connects directly with Bluetooth® enabled phones. When paired and connected to your After your hearing aid has been paired to your phone, you will hear notifications and the caller’s voice Bluetooth®...
  • Page 15 12.1 Making a call 12.2 Accepting a call Enter the phone number and press the dial button. When receiving a call, an incoming-call notification will You will hear the ring tone through your two hearing aids be heard in your two hearing aids or in your hearing aid or your hearing aid and sound processor.
  • Page 16 12.3 Ending a call 12.4 Rejecting a call A call can be ended by a long press on the upper or An incoming call can be rejected by a long press on lower part of the multi-function button on the hearing aid the upper or lower part of the multi-function button (more than 2 seconds) or directly on your phone.

  • Page 17: Flight Mode

    13. Flight mode 13.2 Exit flight mode Your hearing aid operates between 2.4 GHz–2.48 GHz frequency range. When flying some operators require all devices to be switched into flight mode. Entering flight To enable the wireless function and exit flight mode in mode will not disable normal hearing aid functionality, each hearing aid: only the Bluetooth®...

  • Page 18: Roger™ Overview

    14. myPhonak app overview 15. Roger™ overview Experience the hearing performance of Roger™ To learn more about myPhonak app, please visit the webpage https://www.phonak.com/en-int/hearing- Roger™ is an intelligent wireless technology that devices/apps/myphonak transmits speech directly to hearing aids, helping to or scan the QR code.

  • Page 19: Listening In Public Places

    16. Listening in public places 17. Environmental conditions The product is designed to function without problems or Your hearing aid has a telecoil option that restrictions if used as intended, unless otherwise noted in can help you hear in various public spaces this user guide.

  • Page 20: Care And Maintenance

    If the device has been subject to storage and transport Sonova AG will provide a minimum of a five year repair conditions outside of the recommended use conditions, service period after the respective hearing aid and...
  • Page 21 Daily When you are not using your hearing aid, leave the battery door open so that any moisture can evaporate. Inspect the earpiece and tube for earwax and moisture Make sure that you always completely dry your hearing deposit. Clean the surfaces with a lint-free cloth. Never aid after use.

  • Page 22: Exchanging The Earpiece

    19. Exchanging the earpiece 19.1 Removing the earpiece from the SlimTube Your hearing aid is fitted with an earpiece, which can be a dome, an earmold, a SlimTip or a universal eartip. Remove the earpiece from the Please check the earpiece regularly and exchange or clean SlimTube by holding the SlimTube it if it looks dirty or if the hearing aid volume or sound in one hand and the earpiece in...

  • Page 23: Exchanging The Earwax Protection Of Your Slimtip

    20. Exchanging the earwax protection of your SlimTip 19.2 Attaching the earpiece to the SlimTube Hold the SlimTube in one hand Insert the removal side of the and the earpiece in the other. exchange tool into the used earwax protector. The shaft of the holder should touch the rim of the earwax protector.

  • Page 24: Service And Warranty

    International warranty SlimTip until the outer ring is perfectly aligned. Sonova AG offers a one year limited international warranty, valid starting from the date of purchase. This limited warranty covers manufacturing and Pull the tool straight out.

  • Page 25: Warranty Limitation

    Warranty limitation Declaration of Conformity This warranty does not cover damage from improper Hereby Sonova AG declares that this product meets the handling or care, exposure to chemicals or undue stress. requirements of the Medical Devices Regulation (EU) Damage caused by third parties or non-authorized service 2017/745 as well as the Radio Equipment Directive centers renders the warranty null and void.
  • Page 26 Notice 2: Changes or modifications made to this device not expressly approved by Sonova AG may void the FCC authorization to operate this device. Notice 3: The device is in compliance with the portable RF exposure requirements listed on RSS 102 and FCC 47 CFR Part 2.1093 for a distance of use equal or greater than 0.5 mm.
  • Page 27 Radio information of your hearing aid These limits are designed to provide reasonable protection against harmful interference in a residential installation. Antenna type Resonant loop antenna This device generates, uses and can radiate radio Operation frequency 2.4 GHz – 2.48 GHz frequency energy and, if not installed and used in Modulation GFSK, Pi/4 DPSK, GMSK...

  • Page 28: Electromagnetic Immunity

    Emissions Test Compliance Electromagnetic environment guidance Immunity IEC60601-1-2 Compliance Level Test Test Level The device generates or uses RF energy only for their internal functioning. Therefore, the RF emissions Group 1 9 V/m; 710, 745, 780 MHz; 9 V/m; 710, 745, 780 MHz; RF emissions are very low and are not likely Pulse modulation 18 Hz Pulse modulation 18 Hz...

  • Page 29: Information And Description Of Symbols

    Immunity IEC60601-1-2 Compliance Level Test Test Level Rated power frequency With the CE symbol, Sonova AG confirms 30 A/m 30 A/m magnetic 50 Hz or 60 Hz 50 Hz or 60 Hz that this product – including accessories – fields IEC...
  • Page 30 European Community. The EC REP is also SIG, Inc. and any use of such marks by the importer to the European Union. Sonova AG is under license. Other trademarks and trade names are those of their respective This symbol indicates that it is important for owners.
  • Page 31 Indicates a device’s compliance with Indicates that the device is a medical device. applicable Radio Spectrum Management’s (RSM) and Australian Communications and This symbol indicates that electronic Media Authority (ACMA) regulatory instructions for use are available. arrangements for the legal sale in New Zealand and Australia.

  • Page 32: Troubleshooting

    24. Troubleshooting Cause What to do Problem: Hearing aid not functioning. This symbol indicates a device that is not safe Dead battery. Change battery (chapter 5). to use in magnetic resonance (MR) Earpiece blocked Clean earpiece (chapter 18). environment (e.g. during an MRI scan). Battery not inserted correctly.
  • Page 33 Cause What to do Cause What to do Problem: Problem: Hearing aid not loud enough or distorted. Indicator light not blinking. Low battery. Change battery (chapter 5). Dead battery. Change battery (chapter 5). Earpiece blocked. Clean earpiece (chapter 18). Battery not inserted correctly. Insert battery correctly (chapter 5).

  • Page 34: Important Safety Information

    25. Important safety information Intended medical contraindications Please read the relevant safety information and limitations- of-use information on the following pages before using Contra-indications for the use of hearing aids are: your hearing aid. Deformity of the ear (i.e. closed ear canal, absence of the auricle).
  • Page 35 The primary criteria for the referral of a patient for a The hearing care professional may decide that referral is medical or other specialist opinion and / or treatment not appropriate or in the best interests of the patient are as follows: when the following applies: Visible congenital or traumatic deformity of the ear;...
  • Page 36 The hearing aid is suitable for the home healthcare Any serious incident that has occurred in relation to the environment and due to their portability it may happen that hearing aid, should be reported to the manufacturer it is used in professional healthcare facility environment like representative and the competent authority of the state of physician offices, dental offices etc.
  • Page 37 Changes or modifications to the hearing aid that were not physician without any delay! explicitly approved by Sonova AG are not permitted. Such changes may damage your ear or the hearing aid. The following is only applicable for persons with active implantable medical devices (i.e.
  • Page 38 Use of accessories, transducers and cables other than those Use of this equipment adjacent to or stacked with other specified or provided by the manufacturer of this equipment equipment should be avoided because it could result in could result in increased electromagnetic emissions or improper operation.
  • Page 39 25.2 Information on product safety In very rare cases if not securely attached, a dome, cerumen stop, eartip or part of it can remain in your ear canal when These hearing aids are removing the hearing aid from the ear. In the unlikely case water resistant and not waterproof.
  • Page 40 When you are not using your hearing aid, leave the battery Always use new batteries for your hearing aid. In case a door open so that any moisture can evaporate. Make sure that battery is leaking, replace it immediately with a new one to you always completely dry your hearing aid after use.
  • Page 41 Your hearing care professional: Australian Sponsor: Sonova Deutschland GmbH Sonova Australia Pty Ltd Max-Eyth-Strasse 20 12 Inglewood Place, 70736 Fellbach-Oeffingen Norwest NSW 2153 Germany Australia UK Responsible person and Manufacturer: UK importer: Sonova AG Sonova UK Limited Laubisrütistrasse 28 Sonova House CH-8712 Stäfa...

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