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Poly ROGERS BUSINESS Advantage Voice Edge E350 Installation Manual
Poly ROGERS BUSINESS Advantage Voice Edge E350 Installation Manual

Poly ROGERS BUSINESS Advantage Voice Edge E350 Installation Manual

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Advantage Voice
Edge E350
Desk Phone Installation Guide
Page 1

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Summary of Contents for Poly ROGERS BUSINESS Advantage Voice Edge E350

  • Page 1 Advantage Voice Edge E350 Desk Phone Installation Guide Page 1...
  • Page 2: Table Of Contents

    Contents Introduction ................................3 Hardware & Interface Overview ........................... 4 Hardware Overview ............................... 5 Hardware Overview ..............................6 Installing a Desk Phone ............................7 Physical Endpoint Setup ............................8 Wireless Endpoint Setup ............................9 Wireless Endpoint Setup ............................ 10 How can we help? ..............................11 Page 2...
  • Page 3: Introduction

    Introduction This document is intended as a reference outlining the basic specifications of Advantage Voice. This document is not intended to be a step-by-step configuration guide. All calls are routed through Rogers’ private voice (SIP) network. It is important to note that both data and voice traffic can share the same network connection and bandwidth limitations where applicable.
  • Page 4: Hardware & Interface Overview

    Hardware & Interface Overview The Poly Edge E350 phone for Advantage Voice is the ideal solution for the office worker looking for a modern and reliable desk phone for their workplace. It features a 3.5-inch color display with 8-line keys.
  • Page 5: Hardware Overview

    Hardware Overview E350 Front Reference Feature Feature Description Number LED bar Provides call and phone status information. Line keys Select a phone line, view calls on a line, or quickly call a favorite contact. Softkeys Select context-sensitive keys that display along the bottom of the screen. Pagination key View additional line screens.
  • Page 6: Hardware Overview

    Hardware Overview E350 Back Reference Feature Feature Description Number Stand connection Attach the stand to the phone. This enables the phone to sit at a 30- or slots 60-degree angle. USB port Attach a USB flash drive, a USB headset, or a compatible camera. Power port Connect the phone to a power outlet.
  • Page 7: Installing A Desk Phone

    Connect the long side of the RJ9 cable (A) to Port 7 A. Do not connect to Port 6 which is designated for the headset port Connect the short side of the RJ9 cable (A1) to the supplied Poly handset/receiver of the desk phone (B)
  • Page 8: Physical Endpoint Setup

    If using Rogers Business Internet or third-party Internet: Connect Port (4) of the Poly Handset to the Internet Access Device via an Ethernet Cable. A. If using a switch, then connect Port (4) of the Poly Handset to your switch using an ethernet cable.
  • Page 9: Wireless Endpoint Setup

    Wireless Endpoint Setup Rogers 5G Business Internet or Customer WiFi Wireless endpoint setup assumes that the customer is connected to Rogers 5G Business Internet. In this set up the Advantage Voice Devices will connect to the internet via WiFi. If using Rogers 5G Business Internet: Install the Rogers 5G Business internet device by following the easy set up guide Easy Set up Guide —...
  • Page 10: Wireless Endpoint Setup

    Wireless Endpoint Setup Rogers 5G Business Internet or Customer WiFi Optional: If wired LAN connectivity for a desktop/laptop is required, plug the desktop/ laptop info Port (5) using an ethernet cable On first boot, the phone will connect to Rogers Network via the internet and will auto download its configuration file, which has been pre-configured.
  • Page 11: How Can We Help

    How can we help? There’s more than one way to get support. Call Us My Business Hub Support Articles Billing and account changes Manage your Rogers Business Browse our Advantage Voice services with our self-service Support pages to find the Monday –...