Poly Sync 40 Series User Manual
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Poly Sync 40 Series User Manual

Bluetooth speakerphone
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Poly Sync 40 Series
Bluetooth Speakerphone
User Guide

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Summary of Contents for Poly Sync 40 Series

  • Page 1 Poly Sync 40 Series Bluetooth Speakerphone User Guide...

  • Page 2: Table Of Contents

    USB adapter setup (adapter models only) Pair USB adapter again Charge Check battery status Charge Charge your mobile phone Load software Update your Poly device Daily Use Power Answer or end a call Mute/Unmute Volume Voice assistant (smartphone feature) Launch Microsoft Teams (Teams model only)

  • Page 3: First-Time Setup

    First-time setup Important: Your speakerphone is shipped from the factory in a Deepsleep mode to conserve battery. Activate your speakerphone by connecting the USB cable to a power source before first use. Connect speakerphone USB cable to a wall charger or computer. When your speakerphone is activated, the LED bar lights up.

  • Page 4: Controls

    Volume up Call Siri, Google Default voice assistant (mobile feature) Assistant Power on/off USB phone charge port Link 2 speakerphones (mobile feature) Play/pause media (default). Customize feature in Poly Lens Desktop App NOTE Play/pause feature may not function with web-based apps...

  • Page 5: Leds

    Please read the safety guide for important safety, charging, battery and regulatory information before using your new speakerphone. USB Bluetooth adapter Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it into your computer to connect to high-fidelity computer audio. NOTE Adapter's USB connection and design may vary, but function is the same.
  • Page 6 LEDs when Microsoft Teams* is detected USB LEDs What they mean Flashing red and blue Pairing Solid purple Microsoft Teams connected Flashing blue On a call Solid red Mute active Pulsing purple Microsoft Teams notification NOTE *Requires Microsoft Teams desktop application.

  • Page 7: Setup

    With your speakerphone powered on and Secure Connection enabled in Poly Lens Desktop App, press the Bluetooth button for 2 seconds. You hear "pairing" and the LED flashes a crossing blue pattern. Activate Bluetooth on your device and set it to search new devices. Select “Poly Sync 40.” Blutooth Blutooth...

  • Page 8: Usb Adapter Setup (Adapter Models Only)

    Windows To configure your Bluetooth USB adapter to play music, go to Start menu > Control Panel > Sound > Playback tab. Select Poly BT700 or Plantronics BT600, set it as the Default Device and click OK. To pause music when you place or receive calls, go to Start menu > Control Panel > Sound >...
  • Page 9 Pairing is successful when you hear "pairing successful" and "PC connected" and the Bluetooth USB adapter LED is solid. NOTE To pair again using Plantronics Hub Desktop App, navigate to the app's Poly BT700 general settings and select "Pair." Pair BT600 USB adapter again...

  • Page 10: Charge

    Charge To check battery status: Check battery status • With speakerphone inactive, tap the Power button to hear battery status • With speakerphone inactive, tap any button to view the LED bar Battery status LEDs LED bar Battery status Solid white long bar Battery full Solid white medium bar Battery high...

  • Page 11: Load Software

    Load software Customize your device behavior through advanced settings and options with Poly Lens Desktop App. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens. NOTE Device settings are also available in Plantronics Hub Desktop App.

  • Page 12: Daily Use

    Teams model and Teams desktop application required. Teams mobile application is not supported. Customize your Customize your Rocket button feature in Poly Lens Desktop App. Play/pause media is speakerphone the default feature when you tap the Rocket button. Choose from: •...

  • Page 13: Link Speakerphones (Daisy Chain Audio)

    The primary device settings are used when speakerphones are daisy-chained. The speakerphone paired or connected to your computer or mobile phone is your primary device. Manage daisy chain audio settings in Poly Lens Desktop App. Select an audio output: Linked speakerphone Party (default) or Stereo.

  • Page 14: Troubleshoot

    • Teams model is compatible with Microsoft Teams desktop app. Teams mobile app is not supported. Is stereo sound available when two Yes, in Poly Lens App, go to Settings > General > Daisy speakerphones are wirelessly linked? chain audio and select Stereo. For more information, Linked speakerphone audio settings.

  • Page 15: What's In The Box

    What's in the box Contents may vary by product. Speakerphone with combined USB-A and USB-C cable Bluetooth USB Adapter (Poly Sync 40+ only; Design may vary) Quick start guide...

  • Page 16: Support

    United Kingdom © 2022 Poly. Bluetooth is a registered trademark of Bluetooth SIG, Inc. All trademarks are the property of their respective owners. Manufactured by Plantronics, Inc. Model ID: SY40/SY40-M (may be followed by /BT600 or /BT700). System: Poly Sync 40 has a SY40/SY40-M speakerphone.

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