Poly Sync 20 Series User Manual
Usb and bluetooth smart speakerphone
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Also See for Sync 20 Series:
- User manual (16 pages) ,
- Draft user manual (9 pages) ,
- Manual (5 pages)
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Summary of Contents for Poly Sync 20 Series
- Page 1 PLANTRONICS + POLYCOM. NOW TOGETHER AS Poly Sync 20/Sync 20+ Series USB and Bluetooth Smart Speakerphone User Guide...
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Page 2: Table Of Contents
Contents Controls and status lights LEDs USB Bluetooth adapter (adapter model only) Setup Mobile setup Corded setup USB adapter setup (BT600 models only) Configure USB adapter Charge Charge Charge your mobile phone Load software Daily Use Power Answer or end a call Microsoft Teams button (Teams model only) Mute/Unmute Volume... -
Page 3: Controls And Status Lights
Controls and status lights A portable speakerphone with mobile and corded connectivity. Computer Indicator Light Siri Settings Charging/Battery Music Phone Mobile Power Blutooth Google Assistant Camera Timer Support Camera Lock Headphones Indicator Light Play / Pause Computer Mobile Custom Button Device Controls Headphones Headset... -
Page 4: Usb Bluetooth Adapter (Adapter Model Only)
USB Bluetooth adapter (adapter model only) NOTE Adapter design may vary Standard LEDs USB LEDs What they mean Flashing red and blue Pairing Solid blue Headset connected Flashing blue On a call Solid red Mute active Flashing purple Streaming media from computer LEDs when Microsoft Teams* is detected USB LEDs What they mean... -
Page 5: Setup
Headphones Headset Blutooth Activate Bluetooth on your mobile device and set it to search new devices. Select “Poly Sync 20.” Pairing is successful when you hear "pairing successful" and the LED flashes blue. Corded setup Connect the USB cable from the speakerphone to the USB port on your computer. -
Page 6: Configure Usb Adapter
NOTE Adapter design may vary Pairing is successful when you hear "pairing successful; PC connected" and the adapter LED turns solid. Configure USB adapter Your high-fidelity Bluetooth USB adapter comes ready to take calls. If you want to listen to music, you will need to configure your Bluetooth USB adapter. -
Page 7: Charge
Charge Charge Charge the speakerphone via USB using your computer or a USB AC adapter (not provided). Allow 4 hours for a full charge. Charge your mobile phone With the speakerphone powered on, charge your phone by connecting your phone's charge cable to the speakerphone USB-A port (cable not provided). -
Page 8: Load Software
Some softphones require Plantronics Hub for Windows/Mac to enable device call control (answer/end and mute) functionality. • Download Plantronics Hub for Windows/Mac by visiting poly.com/software. • Download Plantronics Hub for iOS/Android by visiting poly.com/software, the App Store or Google Play. Plantronics Hub... -
Page 9: Daily Use
Daily Use Power Press the Power button for 2 seconds to power on or off. The LED bar illuminates when powered on. Answer or end a call Press the Call button to answer or end a call. Microsoft Teams button Press the Teams button to interact with Microsoft Teams when not on a call. -
Page 10: More Features
More Features Attach lanyard Use the lanyard to carry speakerphone on your wrist. The lanyard slot is located on the side of the speakerphone. NOTE Lanyard is included in box. Insert the loop through one side of the slot and push through to the other side. Thread the lanyard through the loop and pull to secure. -
Page 11: Update Firmware
Update firmware Keep your firmware up-to-date to improve performance and add new features to your Poly device. Update your firmware using your computer or mobile device with Plantronics Hub. Download at poly.com/software. While updating firmware: • Do not use your Poly device until the update is complete. -
Page 12: Support
© 2020 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners.
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