Table of contents Dentsply Sirona Instructions for Use Primeprint Table of contents General data....................Dear Customer, ......................Contact data ........................ General information about these instructions for use..........General conventions and structure of the document........... 1.4.1 Structure of the document................1.4.1.1 Identification of danger levels ............
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Inserting the collection container ..............5.3.4 Inserting the heater plate window ..............5.3.5 Preparing the Primeprint box ................ 5.3.6 Preparing the Primeprint material unit and cartridge ........5.3.7 Switching the unit ON and OFF ..............5.3.8 Installing and configuring the unit ..............5.3.8.1 Installing the unit................
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Table of contents Dentsply Sirona Instructions for Use Primeprint Operation......................Hardware check ......................Production process...................... 6.2.1 Equipping the Primeprint material unit ............Loading with material unit ................6.2.2 6.2.3 Loading with Primeprint box................6.2.4 Process start ....................6.2.5 After successful completion of process............
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Dentsply Sirona Table of contents Instructions for Use Primeprint Holes in the component (< approx. 1 mm) ..............Vertical channels in the component (capillaries) ............Vertical rods / thin structures on the printing platform ..........Local bulgings in the component.................
You should always keep it within reach. Original language of the present document: German. Dear Customer, ® Thank you for your purchase of this Primeprint unit from Dentsply Sirona. This unit enables you to use computer aided manufacturing of dental applications.
Dentsply Sirona 1 General data Instructions for Use Primeprint 1.3 General information about these instructions for use General information about these instructions for Observe the instructions for use. Please familiarize yourself with the unit by reading through these instructions for use before putting it into operation. It is essential that you observe the specified safety information and warning notices.
1 General data Dentsply Sirona 1.4 General conventions and structure of the document Instructions for Use Primeprint General conventions and structure of the document 1.4.1 Structure of the document 1.4.1.1 Identification of danger levels To prevent personal injury and material damage, please observe the warning and safety information provided in these operating instructions.
Exclusion of liability If the operator does not meet the obligation to carry out such maintenance or error messages are ignored,Dentsply Sirona or its authorized dealer does not assume any liability for resulting damage. 67 45 173 D3691...
1 General data Dentsply Sirona 1.7 Legend Instructions for Use Primeprint Legend Year of manufacture 20XX Product disposal symbol (see "Disposal [→ 90]"). Accompanying documents This symbol can be found on the rating plate on the unit. Meaning: Observe the instructions for use when operating the unit.
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Dentsply Sirona 1 General data Instructions for Use Primeprint 1.7 Legend Symbols on the packaging Take note of the following symbols on the packaging: Keep dry. Fragile, handle with care. Stack limit Temperature during storage and transport Relative humidity during storage and transport...
● The maintenance and repair of this unit may be performed only by Dentsply Sirona or by agencies authorized by Dentsply Sirona. ● Components which have failed and influence the safety of the unit must be replaced with original (OEM) spare parts.
In order, to ensure product safety, this device may be operated only with original Dentsply Sirona accessories or third-party accessories expressly approved by Dentsply Sirona. In particular, only the power cable supplied or the corresponding original spare part may be used with the unit.
2 Safety instructions Dentsply Sirona 2.2 Electromagnetic compatibility Instructions for Use Primeprint 2.2.2 Immunity to interference The UNIT is intended for operation in the electromagnetic environment specified below. The customer or user of the UNIT should make sure that it is used in such an environment.
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Dentsply Sirona 2 Safety instructions Instructions for Use Primeprint 2.2 Electromagnetic compatibility Interference immu- DIN EN 61326-1 Test Compliance level Electromagnetic environment – nity tests level guidelines Conducted RF in- d= [1.2] √P terference 150 kHz to 80 MHz IEC 61000-4-6...
2 Safety instructions Dentsply Sirona 2.2 Electromagnetic compatibility Instructions for Use Primeprint 2.2.3 Working clearances Recommended working clearances The UNIT is intended for operation in an electromagnetic environment, between portable and mobile RF where radiated RF interference is checked. The customer or the user of...
The unit must be connected in accordance with these instructions for use. Connection of external equipment If any devices not approved by Dentsply Sirona are connected, they must comply with the applicable standards (see "Standards/ approvals/ certifications [→ 20]"). Ventilation slots Under no circumstances may the ventilation slots on the rear of the unit be covered, since otherwise the air circulation will be obstructed.
CAUTION Do not use component In the rare event that the component falls from the build platform, carefully removal of the component from the Primeprint unit or the transport container is recommended. When removing such objects, always take appropriate protective measures such as wearing nitrile gloves, a gown and safety glasses.
3 General information on the device Dentsply Sirona 3.1 Standards/ approvals/ certifications Instructions for Use Primeprint General information on the device Standards/ approvals/ certifications CE mark This product bears the CE mark in accordance with the provisions of Council Directives 2014/53/EU (RED), 2006/42/EC (Machinery Directive), 2014/30/EC (EMC Directive) and 2011/65/EU (RoHS) including 2015/863/EC as Annex II.
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Dentsply Sirona 3 General information on the device Instructions for Use Primeprint 3.1 Standards/ approvals/ certifications Compliance statement Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject...
The post-processing of all materials validated in the Dentsply Sirona Primeprint 3D printer is performed with the Primeprint PPU of the Dentsply Sirona, REF 6745561 in a validated post-processing process. Observe the separate operating instructions (REF 67 4 5 2 72).
3 General information on the device Instructions for Use Primeprint 3.3 Scope of supply Scope of supply ● Primeprint ● Primeprint material unit without cartridge ● Primeprint box ● Primeprint activated carbon filter ● USB license stick ● CAM service ● inLab CAM SW license voucher ●...
3 General information on the device Dentsply Sirona 3.4 Technical description (component and interfaces) Instructions for Use Primeprint Technical description (component and interfaces) 3.4.1 Major components 3.4.1.1 Front view Printer door Touch display ON/OFF button 67 45 173 D3691 D3691.201.01.03.02 2025-03...
Dentsply Sirona 3 General information on the device Instructions for Use Primeprint 3.4 Technical description (component and interfaces) 3.4.1.2 Connections USB 1 type A USB 1 Type B LAN – RJ45 / Ethernet / CaT5 or higher Fuse cover Main switch...
Tensioning frame of the material unit CAUTION Risk of burning The Primeprint 3D printer uses a heating system integrated into the build chamber. Make sure that you do not touch this when loading and unloading with the material unit or when reaching into the build chamber.
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Dentsply Sirona 3 General information on the device Instructions for Use Primeprint 3.4 Technical description (component and interfaces) Material unit (inserted) Material unit lock Primeprint box (inserted) IMPORTANT Printing resin is preconditioned The respective printing resin is preconditioned (mixed and heated) according to the material.
3 General information on the device Dentsply Sirona 3.4 Technical description (component and interfaces) Instructions for Use Primeprint 3.4.1.4 Primeprint box NOTICE Replace damaged transport containers Damaged (broken, cracked, etc.) Transport containers must not be used any further and must be replaced by a corresponding spare part (Primeprint box, REF 6744895).
Instructions for Use Primeprint 3.4 Technical description (component and interfaces) 3.4.1.5 Primeprint material unit Material cartridge B + C Primeprint material unit without cartridge (REF 6744903) Material unit, cover Material unit, vat Conditioning unit Conditioning unit 2.0 IMPORTANT The wider shape of the conditioning unit 2.0 allows better mixing of the resin.
3 General information on the device Dentsply Sirona 3.5 Technical data Instructions for Use Primeprint Technical data Type designation Primeprint Rated line voltage 100 V AC to 240 V AC Rated power frequency 50/60 Hz Nominal current 2.0 A - 0.85 A Permissible line voltage fluctua- ±10% of nominal voltage...
Instructions for Use Primeprint 4.1 unpacking Transportation and installation unpacking All products from Dentsply Sirona are carefully checked prior to shipment. Please perform an incoming inspection immediately after delivery. 1. Check the delivery note to ensure that the consignment is complete.
Do not install the unit at sites with a high level of humidity or dust! 4.3.2 Requirements for the storage of the material units At least one Primeprint material unit and one Primeprint box is required to operate the 3D printer. Please observe the following instructions regarding storage.
Dentsply Sirona 4 Transportation and installation Instructions for Use Primeprint 4.4 Inserting the activated carbon filter Inserting the activated carbon filter CAUTION Use of the device is only permitted when the activated carbon filter is inserted. 1. Before putting the unit in its place, insert the supplied activated carbon filter.
Repacking 1. Use the return packaging for repacking (REF 6796721). 2. Remove the material unit, the Primeprint box and the collection container. 3. Go from the main menu to menu item "Routine Actions" and click on "Transport Position" .
Dentsply Sirona 4 Transportation and installation Instructions for Use Primeprint 4.8 Storage Storage Store the unpacked unit in a closed and dry room at a temperature of -10 °C to 50 °C for a maximum period of 12 months. Store the packed unit in a closed and dry room at a temperature of -25 °C to 60 °C for a maximum period of 12 months.
70 Hz. Refer to the technical documentation of the monitor for the correct resolution and frame rate settings. Recommendation: ● Dentsply Sirona inLab system PC monitor, Order No.: 60 42 548 D3446 Depending on the connection type of the monitor, the monitor cable converters must be used (not included in scope of supply).
Dentsply Sirona 5 Commissioning Instructions for Use Primeprint 5.1 Putting the optionally supplied inLab PC into operation 5.1.1.2 Making connections NOTICE Do not connect and turn on the device yet! First, connect the PC to the monitor, keyboard, and mouse.
5 Commissioning Dentsply Sirona 5.2 Installing the software Instructions for Use Primeprint 5.1.2 Safety The inLab-PC is equipped with Windows 10. The Windows Firewall is activated. The software Microsoft Security Essentials is also pre- installed by default. Please activate the automatic update function in the settings of this software for optimal protection.
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Dentsply Sirona 5 Commissioning Instructions for Use Primeprint 5.2 Installing the software undone afterwards. If necessary, create a new directory for future data and reference it. 1. Start the installation of the inLabCamWizard on the PC on which the CAM service is desired. If this is the server or a PC other than the inLab PC, abort after installing the CAM Service and continue on the inLab PC.
5 Commissioning Dentsply Sirona 5.3 Putting the unit into operation Instructions for Use Primeprint Putting the unit into operation 5.3.1 Functional elements 5.3.1.1 Touch display Routine Actions Settings This document describes how to operate the unit by executing and confirming commands via the touch display. All inputs that are required on the unit can be made here.
5.3 Putting the unit into operation 5.3.2 Note on tracked elements All RFID-tracked elements: Primeprint box, material unit, material cartridge and wash tank can only be registered within a system, i.e. within a CAM service. The number of units in the system does not matter.
5 Commissioning Dentsply Sirona 5.3 Putting the unit into operation Instructions for Use Primeprint 5.3.4 Inserting the heater plate window ü The heater plate window (REF 6710126) is supplied as an accessory. 1. Before inserting it, remove the covering foil (A) from the heater plate (B), starting at a front corner.
(C) on the build platform fit between the recesses (D) in the transport container. 5.3.6 Preparing the Primeprint material unit and cartridge 1. Use an empty material vat. 2. Pay attention to the orientation of the conditioning unit in the material unit vat.
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5 Commissioning Dentsply Sirona 5.3 Putting the unit into operation Instructions for Use Primeprint 4. Take a new cartridge of the material you want to use for the printing process. 5. For visualization, you can apply the color-coded sticker included with the cartridge to the left vat side of the material unit.
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8. Remove the seal label (S) from the cartridge. 9. Insert the cartridge into the material unit. Ä With an RFID tag on the cartridge and Primeprint material unit, the unit automatically pairs these two components. Ä The factory assigned name corresponds to the UID of the RFID code.
5 Commissioning Dentsply Sirona 5.3 Putting the unit into operation Instructions for Use Primeprint 5.3.7 Switching the unit ON and OFF NOTICE Do not put the unit into operation at low temperatures! If you move the unit to the operating site from a cold environment, condensation may form and result in a short circuit.
You must connect the unit to the PC before putting it into operation, see section "Connecting to the PC via LAN [→ 34]". IMPORTANT The Primeprint unit can be operated with both a static as well as an automatically assigned IP address. The Primeprint unit is always configured for operation ex works with a static IP address.
2. Click on the "Machine and Instrument tray Management" button. 3. Click on the unit that you wish to configure. 5.3.8.2.1 Primeprint – Editing device settings Using the touch display, you can change or view the following settings subsequently via menu item "Settings" : ●...
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Dentsply Sirona 5 Commissioning Instructions for Use Primeprint 5.3 Putting the unit into operation 5.3.8.2.1.1 Device settings Manual IP settings The IP address can be changed in order to integrate the unit into existing networks. To do this, proceed as follows: 1.
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Dentsply Sirona 5.3 Putting the unit into operation Instructions for Use Primeprint Firmware update Each CAD/CAM unit of the Dentsply Sirona requires a firmware version that is compatible with the respective version of the inLab CAM software. IMPORTANT If a unit does not have the correct firmware version, the firmware must be updated in the machine and instrument management.
Primeprint material unit. 6.2.1 Equipping the Primeprint material unit The Primeprint material unit consists of the lower material unit (vat) and the upper material unit (cover). The desired cartridge is inserted into the Primeprint material unit. The cartridge is supplied with a sticker material unit which is applied to the left side of the vat material unit.
UV light incidence on the material unit filled with resin. To load the 3D printer with the Primeprint material unit, follow these steps: ü The print job is shown on the touch display and you are prompted to insert the appropriate material unit.
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Dentsply Sirona 6 Operation Instructions for Use Primeprint 6.2 Production process 6. The 3D printer recognizes and checks the Primeprint material unit used. 7. Optional: The touch display prompts you to configure and insert a suitable material unit. 8. Lock the material unit lock.
"Cleaning the build platform [→ 61]". 1. Follow the instructions of the 3D printer on the display. 2. Rotate the holder for the Primeprint box by approx. 45° out of the printer. 3. Place the prepared Primeprint box in the guide rails of the holder.
3. The device displays are now mirrored in the browser. Tip: The operating elements can be operated via the connected computer's mouse, touchpad or touch display. Tip: To find the IP address of your Primeprint unit, go to Network settings under Settings. 67 45 173 D3691...
7 Maintenance and cleaning Dentsply Sirona Instructions for Use Primeprint Maintenance and cleaning NOTICE Observe country-specific Regulations! Some countries have legal regulations which require regular safety inspections of electrical devices or systems by the operator. NOTICE Perform maintenance regularly! Observe the regular maintenance intervals (see "Maintenance intervals ...
Dentsply Sirona 7 Maintenance and cleaning Instructions for Use Primeprint 7.1 Care and cleaning agents Care and cleaning agents Clean dirt from the cover parts with commercially available mild cleaning agents or soap solution. Remove resin residues on the inside and outside promptly using only isopropanol.
7 Maintenance and cleaning Dentsply Sirona 7.3 Cleaning surfaces Instructions for Use Primeprint Cleaning surfaces NOTICE Do not allow liquids to run into the ventilation slots! 7.3.1 Protection against medicaments Due to their high concentrations and the substances they contain, many medicaments can dissolve, etch, bleach or discolor surfaces.
Dentsply Sirona 7 Maintenance and cleaning Instructions for Use Primeprint 7.4 Cleaning the inside of the unit 2. Wipe the window clean with the microfiber cloth. 7.4.1.2 Cleaning the whole window To clean the whole window, it must be removed from the heater plate.
7 Maintenance and cleaning Dentsply Sirona 7.4 Cleaning the inside of the unit Instructions for Use Primeprint 7.4.2 Cleaning the heater plate NOTICE Do not obstruct heat transfer When cleaning, make sure that the surrounding heater frame of the pane is always clean so that heat transfer is not obstructed.
Dentsply Sirona 7 Maintenance and cleaning Instructions for Use Primeprint 7.5 Cleaning the build platform 2. Wipe the lens carefully with the cotton swab to remove the dirt. 7.4.4 Cleaning the collection container The collection container serves to collect leaking resin, which can occur in the event of a film tear.
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4. After manual cleaning, reset the condition of the build plate under menu item "Primeprint Box" / "Cleaning manually" . NOTICE Film can become irreversibly damaged In rare cases, buildups can occur on the film on the bottom of the vat.
4. Place a new sponge in the transport container. Replacement sponges are included in the scope of delivery of the Primeprint (transport container insert REF 6754241). 67 45 173 D3691...
7 Maintenance and cleaning Dentsply Sirona 7.7 Resetting the vat for use of another material Instructions for Use Primeprint Resetting the vat for use of another material CAUTION Handling isopropanol 99% Follow the instructions for using isopropanol set forth by the manufacturer's instructions for use.
Dentsply Sirona 7 Maintenance and cleaning Instructions for Use Primeprint 7.7 Resetting the vat for use of another material 2. With the other hand, fix the vat so that you can fold the cover up and away. 3. Use both hands to lift up the cover of the material unit. Place the cover on a separate paper towel to keep the furniture surfaces clean.
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Dentsply Sirona 7.7 Resetting the vat for use of another material Instructions for Use Primeprint 6. Fill approx. 100 ml isopropanol 99% into the vat so that the entire vat floor is covered and the isopropanol can reach all places inside the vat.
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Dentsply Sirona 7 Maintenance and cleaning Instructions for Use Primeprint 7.7 Resetting the vat for use of another material 9. Empty the isopropanol with the residual resin from the vat into a resealable disposal container for this purpose. NOTICE Observe the local waste disposal regulations.
7 Maintenance and cleaning Dentsply Sirona 7.7 Resetting the vat for use of another material Instructions for Use Primeprint 7.7.3 Replacing the clamping frame with film (film insert) If the service life of the film in a vat has lapsed, this is indicated on the touch display.
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Dentsply Sirona 7 Maintenance and cleaning Instructions for Use Primeprint 7.7 Resetting the vat for use of another material Reprocessing process 1. Place a paper towel in a cleaned vat. 2. Place the film change mounting aid on the paper towel.
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7 Maintenance and cleaning Dentsply Sirona 7.7 Resetting the vat for use of another material Instructions for Use Primeprint 5. Separate the sealing ring from the clamping frame, if not already separated. 6. If the spare part film with clamping frame includes a new sealing ring: Replace the old sealing ring with the new one.
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Dentsply Sirona 7 Maintenance and cleaning Instructions for Use Primeprint 7.7 Resetting the vat for use of another material 8. Clean possible resin residues on the window with a paper towel and some isopropanol. Isopropanol leaves a misty haze on the glass.
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7 Maintenance and cleaning Dentsply Sirona 7.7 Resetting the vat for use of another material Instructions for Use Primeprint Inserting the new film clamp 1. Take a new film clamp (REF 6744911) and place it in the vat. 2. Carefully place the new film clamp in the vat. Make sure that the sealing ring underneath does not slip.
Dentsply Sirona 7 Maintenance and cleaning Instructions for Use Primeprint 7.7 Resetting the vat for use of another material 7. Turn the vat over and remove the film change mounting aid and the paper towel. IMPORTANT Check the leak tightness of the vat Before reusing the vat, fill it with water so that the bottom of the vat is covered and leave the vat stand like this for about 15 min.
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7 Maintenance and cleaning Dentsply Sirona 7.7 Resetting the vat for use of another material Instructions for Use Primeprint 3. Position the conditioning unit perpendicular to the clamping frame with the left side of the conditioning unit flush with the right side of the clamping frame.
Dentsply Sirona 7 Maintenance and cleaning Instructions for Use Primeprint 7.8 Cleaning the vat after a printing error Cleaning the vat after a printing error This way the fragments can be simply removed at one time. 1. Print the cleaning layer. Select the "Print Cleaning Layer" function under the menu item "Routine Actions"...
NOTICE Fuse type The main fuses F1 and F2 are of type T5A H250V. They are available under REF 6757525 (replacement Primeprint fuses). ➢ Use only fuses of the same type in the fuse holder! ü The power plug must be disconnected.
Dentsply Sirona 7 Maintenance and cleaning Instructions for Use Primeprint 7.11 Consumables: 7.11 Consumables: The following consumables and spare parts are available for the Primeprint unit. ● Wipe cards (REF 6753631) ● Activated carbon filter (REF 6747823) ● Microfiber cloth (REF 6802917) ●...
8 Error scenarios Dentsply Sirona 8.1 Discoloration of components Instructions for Use Primeprint Error scenarios Discoloration of components Description Discoloration of components Possible causes ● After changing from one material to another, resin residues of another material have remained in the vat.
● The UV power is too low. Action instructions for customer 1. Check the window in the Primeprint for contaminants and clean it if necessary (see "Cleaning the heater plate window [→ 58]"). 2. Check the window on the underside of the vat for contaminants and clean it, if necessary (take care that the resin does not spill when tipping the vat).
8 Error scenarios Dentsply Sirona 8.3 Component is cracked Instructions for Use Primeprint Component is cracked Description Component is cracked. Possible causes The adhesion to the build platform is too weak in places. As a result, the support feet are lifted and the bending during pull-off causes the component to crack.
Dentsply Sirona 8 Error scenarios Instructions for Use Primeprint 8.4 Tears between support and component Tears between support and component Description Tears between support and component Note: This error should not occur when the component is oriented on the build platform in Quality mode.
8 Error scenarios Dentsply Sirona 8.5 Objects do not adhere, or only partially adhere, to the build platform Instructions for Use Primeprint Objects do not adhere, or only partially adhere, to the build platform Description Objects do not adhere, or only partially adhere, to the build platform.
● There are dust particles or resin residues between the film and glass. Action instructions for customer 1. Check the pane in Primeprint for contaminants and clean it, if necessary. 2. Check the pane on the underside of the vat for contaminants and clean it, if necessary.
8 Error scenarios Dentsply Sirona 8.8 Vertical rods / thin structures on the printing platform Instructions for Use Primeprint Vertical rods / thin structures on the printing platform Description The rods / thin structures on the printing platform are local and reproducible.
1. Clean the build platform: Component residues must be completely removed and the surfaces must be thoroughly cleaned. 2. Check the pane in Primeprint for contaminants and clean it, if necessary. 3. Check the pane on the underside of the vat for contaminants and clean it, if necessary.
8 Error scenarios Dentsply Sirona 8.11 Permissible pull-off force is exceeded Instructions for Use Primeprint 5. Check the condition of the film and change it, if necessary. When changing the film, ensure that cleaning agent is allowed to vent to prevent any liquid film remaining between the film and glass.
Dentsply Sirona 8 Error scenarios Instructions for Use Primeprint 8.12 Component distorted/not true to dimension 2. Check the condition of the film and change it, if necessary. When changing the film, ensure that cleaning agent is allowed to vent to prevent any liquid film remaining between the film and glass.
8 Error scenarios Dentsply Sirona 8.14 Holes in the component (>1 mm) Instructions for Use Primeprint Possible causes ● There is too little resin in the vat. If the level is being determined incorrectly, this is not indicated by the software.
Dentsply Sirona 8 Error scenarios Instructions for Use Primeprint 8.16 Block with polymerized resin 8.16 Block with polymerized resin Description Block with polymerized resin. Possible causes The light-curing unit has been damaged. Action instructions for customer The error cannot be solved by the customer.
9 Disposal Dentsply Sirona Instructions for Use Primeprint Disposal WARNING Before disassembling and disposing of the device, all parts must be properly prepared (cleaned, disinfected, sterilized). IMPORTANT Operators of units with storage functions for customer and patient data are responsible for deleting all personal data before disposing of the equipment.
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Dentsply Sirona 9 Disposal Instructions for Use Primeprint Other countries For country-specific information on disposal, contact your specialty trader. 67 45 173 D3691 D3691.201.01.03.02 2025-03...
Index Dentsply Sirona Instructions for Use Primeprint Index Build platform, 62 Leak tightness of the vat, 73 Building installation, 12 Maintenance, 9, 12 Cartridge, 51 Regulations, 56 CE mark, 20 Maintenance intervals, 57 Cleaning layer, 75 Manufacturer's address, 6 Conditioning unit, 73 Material unit, 51, 52 Connection Material unit, cover, 64 Ethernet, 34 LAN, 34 Nominal current, 30...
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Dentsply Sirona Index Instructions for Use Primeprint Unpacking, 31 Vat, 65 Ventilation slots, 18 Water, 30 Weight, 30 67 45 173 D3691 D3691.201.01.03.02 2025-03...
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