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Point Mobile P10 User Manual

Mobile pos terminal
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Summary of Contents for Point Mobile P10

  • Page 2 P10 Mobile POS User Manual Instruction This manual provides information about basic features and using the P10. Please read this manual carefully before using your device and peripherals to ensure safe and proper use. Note: Screenshots in this manual may differ from actual screens.
  • Page 3 Magnetic Stripe Card ......................18 IC Card (Smart Card) ......................19 Contactless Payment ......................20 LEARNING THE BASICS ..................21 Home Screen .......................... 21 Lock the Screen ........................28 Settings ........................... 29 CAMERA ......................... 31 © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 4 Bluetooth ..........................34 NFC ............................37 SYSTEM MAINTENANCE ..................38 System Information ......................... 38 OS Update ..........................40 SAFETY INFORMATION ..................41 Entering PIN ..........................41 Battery Safety Information ....................... 42 © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 5 USB Type C connector for charging and data communication Power button Turn on/off the device Scan button Scan a barcode by pressing Touch screen Displays all operating screen Speaker Ring system sound © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 6 Get a contactless payment or read an NFC tag Scanner Scan a barcode IC card reader Read an IC card (smart card) Battery cover Protect the battery from detaching and damage © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 7 Product Standard Accessories The following items are in the product box.  P10 (with Battery pack installed)  Power adapter  USB type C cable  Quick start guide  LCD protection film © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 8 You can find the card slots after opening the battery cover. Figure 3 P10 Card Slots To install the SD or SAM cards, 1. Open the battery cover and take off the battery to reveal the card slots. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 9 P10 Mobile POS User Manual Getting Started 2. Insert the card into the proper card slot with the gold contact is facing down. Figure 4 Install SD & SAM cards © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 10 2. Plug the battery cable into the port. 3. Place the battery into the battery slot. Figure 6 Installing battery – 2 4. Align the battery cover, and slide it to the end. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 11 1. Slide the battery cover down to open. 2. Take out the battery from the slot. Figure 7 Removing battery 3. Hold the end of the cable (white-colored part) and gently unplug it. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 12 P10 Mobile POS User Manual Getting Started Charge the Device Before using P10, charge the device enough to use. P10 can be charged with power adapter. For best charging performance and safety, follow the normal charging temperature. Caution: Always use an original charger and cable from Point Mobile. Other chargers and cables may damage P10.
  • Page 13 Charge with power adapter 1. Plug the USB type C cable to the power adapter. 2. Connect the cable to the USB connector on the left side of P10. 3. Provide power by plugging the power adapter to the wall socket.
  • Page 14 To turn off the device, Press and hold the power button when the display is on until the power menu is shown. Then, tap Power off. Figure 10 Power menu - Power off © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 15 One-finger press, wait, lift for select action Drag, Swipe, or Fling One-finger press, move, lift for scroll or tilt action Long-press drag One-finger press, wait, move, lift for pick up and move, or select multiple items action © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 16 P10 Mobile POS User Manual Getting Started Action Description Scroll Vertical or horizontal swipe in a single direction Pinch Open & Close Two-finger press, move outwards and inwards, lift for zoom in / out action © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 17 1. Pull the both sides of the printer cover to open. Figure 11 Open printer cover 2. Referring to Figure 12, put the paper roll into the printer in the correct orientation. Figure 12 Inserting a paper roll © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 18 3. Close the printer cover firmly. The end of the paper roll should be a little unrolled to allow it to extend outside the printer cover. Figure 13 Printer cover closed © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 19 Swipe the card through the MSR at a proper and steady speed. The magnetic stripe must be facing down as, Figure 14 and you can read the card bi-direction. Figure 14 MSR Payment © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 20 Read an IC card using the ICCR (IC Card Reader) on the right side of the device. Insert the card to the ICCR and wait for completing the transaction. The IC chip must be facing up as Figure 15. Figure 15 ICCR Payment © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 21 Make a contactless payment with NFC feature. Bring the card close to the NFC symbol on the printer cover of the device, and keep the position during the transaction. Figure 16 Contactless payment © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 22 (Home button): Tap to go to the home screen Navigation bar (Recent apps button): Tap to see the recently used app list Favorites tray Place the shortcut of frequently used apps © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 23 Battery is low Battery is critical low Cannot recognize battery Battery is charging Vibrate mode Notification icons Icon Description Icon Description Connected to VPN network Other input method available There are more notifications © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 24 Notification panel displays a list of all notifications. Tap a notification to respond. To open the Notification panel, drag the Status bar down. To close the panel, swipe it up. Figure 18 Notification panel © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 25 Figure 19 Quick setting panel To edit the configuration of Quick setting panel, 1. Tap on the bottom of the panel. 2. By long-press and dragging the icon, customize the configuration of the panel. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 26 To create the app folder, long-press an app icon and drag it to another app icon. Figure 20 Create app folder To change the folder name, tap the Edit Name and input a new name. Figure 21 Change app folder name © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 27 1. Long-press an app icon from the App drawer. Then, drag it slightly until the Home screen is shown. 2. Place the app icon in the Favorites tray. Figure 23 Add an app to Favorites tray © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 28 To remove an app or widget in the Home screen, 1. Long-press an app icon or widget. 2. Drag it to Remove area and release. Figure 25 Remove from Home screen © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 29 Swipe: Swipe the lock screen to unlock (Default) Pattern: Draw a pattern to unlock PIN: Input a PIN to unlock (At least 4 digits) Password: Input a password to unlock (At least 4 characters) © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 30 To adjust sound volume, go to Settings > Sound and control the Media, Notification volume bars. Figure 28 Volume bars Caution: Using high volume levels for long periods may cause ear strain and increase battery consumption. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 31 If the font / display size of the screen is too small or too large, adjust the size. 1. Go to Settings > Display > Advanced > Font size / Display size 2. Referring to the Preview, set the size. Figure 29 Set font size © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 32 Shutter button Take a picture or recode a video Gallery Go to the gallery to see currently taken pictures Flash option : Set flash mode (Activate / Deactivate / Auto mode) © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 33 Point the scanner at the barcode and press the scan button on the left side of the device. Center the cross-hair laser aimer over the barcode. You can tilt the aimer slightly for a comfortable angle to scan. Figure 32 Aiming barcode © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 34 5. The message Connected under the SSID means the device complete to connect to the Wi-Fi. Figure 33 Wi-Fi connected Notice: P10 cannot connect to Open WLAN network because of security. Make sure that the selected SSID is not open WLAN network. You can tell those apart by lock icon .
  • Page 35 Go to Settings > Connected devices > Pair new device Pair and Connect Notice: P10 cannot connect with Just-works Bluetooth devices due to security. To connect with a new device, 1. Go to Settings > Connected devices 2. Tap Pair new device.
  • Page 36 To unpair the device, select the name of the device you want to unpair from CURRENTLY CONNECTED list and tap FORGET Or tap DISCONNECT to disconnect only and not unpair. Figure 41 Forget device © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 37 If no devices are listed under the PREVIOUSLY CONNECTED DEVICES, tap See all. To change the device’s name, tap on the top of the screen Turn other settings on or off (Available on some devices) © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 38 P10 Mobile POS User Manual Wireless P10’s NFC antenna is located on the printer cover of the device (rear). Bring the NFC tag or contactless card close to the antenna location. Figure 43 P10 NFC tapping area NFC Tapping Area...
  • Page 39  Device name  Emergency information  Legal information & Certificates  Model and Hardware  IMEI  Android version  IP address  Wi-Fi MAC address  Bluetooth address  Build number © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 40 System Maintenance On Device Information app Launch Device Information from the app drawer. Following information can be found, and can be printed by Print Output button. Figure 44 Device Information app © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 41 P10 Mobile POS User Manual System Maintenance OS Update Periodic update improves the performance of the device. Point Mobile provides up-to-date OS version via Service Portal and FOTA. Update the device via FOTA server. Notice: Please backup your data before starting the update process.
  • Page 42 Cardholder should cover the key area with one hand during entering PIN (Refer to Figure 46). In this way, the key area will not be seen except the cardholder. It can protect the secret code from peeping by the others. Figure 46 Cover the screen during entering PIN © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 43 Battery Safety Guidelines  Use only Point Mobile approved batteries and charging accessories. Other batteries and chargers may damage the device or result in a fire, leakage, or other hazards.
  • Page 44  Do not dispose of the battery in fire. It may cause explosion. Notice: The battery is consumable. Point Mobile provides a warranty for the battery for 12 months after purchase. If you suspect the battery swelling, change the battery immediately and contact Point Mobile.