Point Mobile PM500 Series User Manual

Point Mobile PM500 Series User Manual

Hide thumbs Also See for PM500 Series:

Advertisement

Quick Links

For Android
7.1
TM
Mobile POS Terminal
PM500
User Manual
Copyright © 2006 – 2022
Google, Android, Google Play and other marks are
trademarks of Google LLC.
Point Mobile Co., Ltd. All rights reserved

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the PM500 Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for Point Mobile PM500 Series

  • Page 1 For Android Mobile POS Terminal PM500 User Manual Copyright © 2006 – 2022 Google, Android, Google Play and other marks are trademarks of Google LLC. Point Mobile Co., Ltd. All rights reserved...
  • Page 2: Instruction

    Updated SKU list, barcode aiming figure Related Document  RFID Settings User Guide for PM500 – describes how to use RFID Settings and RFID Demo applications which are pre-installed on PM500 UHF RFID SKU. © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 3: Pm500 Skus

    (EU/KR) NFC, SKU10 P500GKZ038CE6T 1/8G (EU/KR) Bluetooth SKU11 P500GKZ039CE0T 2/16G (EU/KR) SKU12 P500GKZ039CE6T 2/16G (EU/KR) SKU13 P500GIZ038CE0T 1/8G (N-America) SKU14 P500GJZ038CE0T 1/8G (Japan) SKU15 P500GKZ038CE01 1/8G (EU/KR) SKU16 P500GKZ039CE01 2/16G (EU/KR) © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 4 Part Number Common Scanner Fiscal Camera RFID /Flash SKU17 LTE, P500GK0038CE03 1/8G (EU/KR) Wi-Fi, SKU18 IC/MSR, P500GK0038CE63 1/8G (EU/KR) Thermal- SKU19 P500GK0039CE03 Printer, 2/16G (EU/KR) NFC, SKU20 P500GK0039CE63 2/16G Bluetooth (EU/KR) © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 5: Table Of Contents

    Use a touch screen ........................ 22 PAYMENT ....................... 24 Master App: PciMaster ......................24 Download Application ......................25 Run Application ........................26 Magnetic Stripe Card ......................27 IC Card ..........................27 Contactless Payment ......................28 © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 6 ScanDemo .......................... 49 WIRELESS ......................50 Cellular Network ........................50 WLAN ............................ 51 NFC ............................51 Bluetooth ..........................52 UHF RFID ..........................53 RFID Settings ........................53 Read RFID Tag ........................56 © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 7 Install PM500 ........................62 SSC / SEC (Single Slot (Ethernet) Cradle) ................63 SECURITY ....................... 64 Tamper Protection ......................... 64 Entering PIN .......................... 64 SAFETY INFORMATION ..................65 Battery Safety Information ..................... 65 © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 8: Getting Started

    (MSR) USB connector USB 2.0 Type C / OTG Scan trigger (Left) Scan a barcode by pressing Speaker Ring buzzer and system sound Stylus pen strap hole (Left) Attach stylus pen © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 9 Scan a barcode or take a photo (Different by SKU) Pogo 6 pin type I/O connector I/O(dock) connector Attach PM500 to cradle Move to lock/unlock the battery cover. For more detail, see Battery cover lock Install & Remove Battery © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 10: Product Standard Accessories

    Standard battery pack (3,000mAh) AC/DC power supply Country plug (UK / US / EU / KR plug) USB type C cable LCD protection film Note: The images may differ from the actual accessory. © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 11: Setup

    Figure 4 Installing battery 2. Attach the bottom of the battery cover first, and then push down the top 3. Lock the battery lock to lock side Figure 5 Lock battery lock © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 12 1. Release the battery lock to unlock side to open the battery cover Figure 6 Unlock battery lock 2. Pull up the top of the battery cover using side holes Figure 7 Open battery cover © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 13: Sim, Sam, And Microsd Cards

    PM500 has 1 Micro SIM card slot, 4 PSAM card slots, and 1 microSD card slot. Find the correct slot for your card in Figure 9. Figure 9 SIM & SD card slot Caution: Use micro SIM card, micro SAM card, and microSD card only. © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 14 4. Put the holder down and slide it down to lock the holder To remove the cards, 1. Open the card holder 2. Remove the card and slide the holder down to lock it © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 15 To remove the SD card, 1. Open the card holder 2. Remove the card from holder and put down the holder to slot 3. Slide the holder up to lock it © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 16: Charge The Device

    4. Connect the cable to PM500 and provide power by plugging the power supply to the wall socket. Figure 15 Charging PM500 Caution: Always use an original charger and cable from Point Mobile. Other chargers and cables may damage PM500. Also, make sure the charger and cables are not wet.
  • Page 17 - limits the maximum charging level to extend the battery lifetime. - Maximum charging level: around 80%  Fast charging mode - Charges PM75 faster than the other modes. - Maximum charging level: 100% © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 18: Led Indicator

    Blinking red Battery is very low Cannot recognize the battery Alternately blinking red & green Solid red Barcode reading failed Notification LED Solid blue Barcode reading success Blinking blue Notification existing © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 19: Turn On & Off Pm500

    2. When SMART BEYOND RUGGED logo displays on the screen, release the button and wait until PM500 finish booting To turn off the device, 1. Press and hold the Power button until the power menu is shown 2. Tap Power off among the menu © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 20: Thermal Printer

    Type Thermal paper Width 58mm Diameter 40mm Paper Roll Installation 1. Pull the hole at both sides of the printer cover 2. Open the printer cover Figure 18 Open printer cover © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 21 3. Referring to Figure 19, put the paper roll into the printer in the correct orientation. The end of the paper roll should be a little unrolled Figure 19 Insert paper roll 4. Close the printer cover firmly Figure 20 Close printer cover © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 22: Reassemble Printer Roller

    2. Align the printer cover with roller as correct orientation (Refer to Figure 22) Figure 22 Printer roller orientation 3. Until it clicks, push the both side of the roller firmly in the marked direction in Figure 23 Figure 23 Reassembled printer roller © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 23: Use A Touch Screen

    Press and hold for "Select an item" Swipe Press and move, and then release for "Scroll" or "Tilt" Long-press drag Press and hold, and move for "Pick up and move" or "select multiple items" © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 24 Vertical or horizontal swipe in a single direction Pinch Open & Close Two-finger press, move outwards and inwards, lift for "Zoom in and out." Rotate When PM500 is turning sideways, screen orientation is changing © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 25: Payment

    Or you can execute PciMaster to start MasterApp manually. Figure 24 MasterApp main screen You can do below actions with MasterApp,  Check the firmware version  Download and run applications  Recover the device from tamper scenario © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 26: Download Application

    3. On your PC, execute DownLoadTools.exe and set Port and Baud in Comm Setting tab 4. Go to Application tab and then, check File and browse desired apk file 5. Click Figure 26 DownLoadTools_application © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 27: Run Application

    Payment Run Application To run a payment application installed with administrator permission, tap the application which you want to run in the Installed Apps list. Figure 27 MasterApp - Installed Apps © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 28: Magnetic Stripe Card

    To read an IC card, insert the card to the ICCR (IC Card Reader) and wait for completing the transaction. IC chip must be facing up as Figure 29. Figure 29 IC Card payment © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 29: Contactless Payment

    Make contactless payment with NFC (Near Field Communication) feature. Bring the card close to the NFC symbol on the top of the PM500, and keep the position during the transaction. Figure 30 Contactless payment © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 30: Learning The Basics

    Tap to show recently used applications Favorites tray Place the frequently used apps App drawer Tap to open the App drawer App folder Apps are organized in the folder. Tap to open the App folder © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 31: Status Bar

    Battery cannot be recognized Location service turned on Using location service Alarm is set Scanner is turned on Scanner is turned on, (Only for SKUs with scanner) but trigger is turned off © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 32 Notification panel displays a list of notifications. You can respond to a notification by tapping it. To open the Notification panel, drag the Status bar down. If you want to close the panel, swipe it up. Figure 32 Notification panel © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 33 If you want to edit the configuration of Quick settings panel, 1. Touch on the top of the Quick setting panel 2. By long-press and dragging the icon, you can customize the configuration of the panel © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 34: Apps & Widget

    To create the app folder, long-press an app icon and drag it to another app icon. Figure 34 Create app folder If you want to set the folder name, tap the Unnamed Folder and input a new name. Figure 35 Set app folder name © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 35 2. Place the app icon in the Favorites tray (If a toast message which means there is no room in the Favorites tray, remove an app you don't need from the tray.) © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 36 To add a widget in the Home screen, 1. Long-press the blank space of the home screen 2. You can see the three menus, WALLPAPERS, WIDGETS, and SETTINGS Figure 38 Widget menu © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 37 5. Place the widget to the Home screen by dragging Note: To remove an app or a widget from the Home screen, long-press and drag it to Remove area. Figure 40 Remove from Home screen © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 38 Tap Recent apps button on the bottom of the screen to see recently used apps. You can open an app from the list, or completely close the app by swiping it left/right. Tap CLEAR ALL to close all the apps. Figure 41 Recently used apps © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 39: Manage Files And Folders

    Change the sort – Name / Modified Date / Size Open the advanced option – Create a new window or folder Tap a file or folder to open. Or long-press a file or folder to select © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 40 Select all: Select all files and folders Copy / Move to: Copy or move the file to a new location Rename: Rename the file or folder Selected file or folder is highlighted © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 41: Settings

    To adjust volume, go to Settings > Sound and control the Media, Alarm, Notification volume. Figure 45 Volume bar Caution: Using high volume levels for long periods may cause ear strain and increase battery consumption. © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 42: Camera

    Take a picture or recode a video Mode change button Change the Camera or Video mode Set resolution & quality of the picture Advanced camera setting Enable / Disable saving location and manual exposure © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 43: Scanner

    Figure 48 Enable the Scanner ScanSettings If you turn on the scanner, scanner setting menus will be displayed. ScanSettings consists of  Basic  Options  Notification  Wedge  Symbologies  About © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 44: Basic

    - You can change decoded scan data's result type handling 'User Message', 'Keyboard Event', 'Clipboard', or 'Intent Broadcast'. Also, you can set Terminator as ‘None’, ‘Space’, ‘Tab’, ‘LF’, ‘Tap & LF’. © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 45: Options

    In Options, you can enable/disable the center window & Aimer & Illumination and set Decode mode & Power save mode. Figure 50 ScanSettings - Options Notification In Notification, you can change or control the beep sound, and manage LED option Figure 51 ScanSettings - Notification © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 46: Wedge

    PM500 supports Extended wedge that allows you to edit the decoded data. Tap Enable extended wedge toggle button, and then set a rule in Configuration extended wedge. Figure 53 ScanSettings - Extended wedge © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 47 PM500 Android 7.1 User Manual Scanner For example, if you want to add "Point Mobile" at the start of decoded data whenever decoding CODE128, 1. Tap Style(1) and select Condition(2) Figure 54 Extended wedge example_1 2. Tap Symbologies and select CODE128 between the symbologies Figure 55 Extended wedge example_2 ©...
  • Page 48 4. Tap ADD and select Move to start to point the start of the decoded data. And then, add another action of which action type is Send string and set value as "Point Mobile". Now you can get decoded data with "Point Mobile" text Figure 57 Extended wedge example_4 ©...
  • Page 49: Symbologies

    Figure 58 ScanSettings - Symbologies Figure 59 ScanSettings - Select a symbology About In About, you can find your Scanner's information and restore Scanner's settings to default. Figure 60 ScanSettings - About © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 50: Scan A Barcode

    After turning on the scanner, you can test the scan feature with ScanDemo. 1. Execute EmKit > ScanDemo 2. Scan a barcode by pressing the scan button 3. Find scan result Figure 61 Scan Demo © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 51: Wireless

    Figure 64 Cellular network setting Figure 65 Cellular network setting_2 Note: PM500 can connect to cellular network, but cannot use the phone feature because PM500 doesn’t have a microphone and receiver. © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 52: Wlan

    Open WLAN network Secured WLAN network PM500 supports NFC (Near Field Communication) feature. You can make contactless payments and read/write the information of tag. Find NFC tagging location in Contactless payment. © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 53: Bluetooth

    3. Select the desired device in Available devices 4. Check the pairing code in the dialog, tap PAIR Figure 67 Pair new device Caution: PM500 cannot connect with Just-works Bluetooth devices due to security. © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 54: Uhf Rfid

    App drawer or home screen 2. Tap RFID Settings This user manual explains only brief information of RFID Settings. Please find more detail in RFID Settings User Guide for PM500. © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 55 RFID Configuration & Wedge After open RFID, use can access Configuration and Wedge settings. Tap to open the side menu bar and select Configuration or Wedge. Figure 70 RFID Settings - Side menu bar © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 56  Inventory Config  Tag Focus  Fast ID  Continuous Read  Auto Read  Auto read interval  Save Log  Reset RFID Setting Figure 71 RFID Settings - Configuration © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 57: Read Rfid Tag

     Prefix  Suffix Figure 72 RFID Settings - Wedge Read RFID Tag After open the RFID, aim and read RFID tag referring to Figure 73. Figure 73 Reading RFID tag © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 58 PM500 same as RFID Settings. To launch the app, - Tap RFID Demo from EmKit - Open the side menu bar on the RFID Settings and tap Launch RFID Demo EmKit RFID Settings © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 59: System Maintenance

     Manufacturer information (Serial number, Part Number, etc.)  Device information (Camera, Audio parameter, display, etc.)  Battery information (Battery charging status, etc.)  Application Version info (Version of Demos and Tools) © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 60: Os Update

    PM500 Android 7.1 User Manual System Maintenance OS Update To improve the performance of your device, Point Mobile provides up-to-date OS (Operating System) version. Please find how to update the OS in PM500 OS Update Guide document. Factory Data Reset When you have a problem with your device or want to reset your device, follow the steps below to do a factory data reset.
  • Page 61: Cradle (Optional Accessory)

    1. Clean the surface of rubber support attaching area of the cradle 2. Remove the release liner on the back side of the rubber support 3. Attach the rubber support to the cradle firmly Figure 78 Attaching rubber support © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 62: Ports

    DC-Jack. Provide power to cradle and charges PM500 with cradle Ethernet RJ45 socket. 10/100 Ethernet connection port USB-Host USB 2.0 Standard type A. Supports only HOST mode PSTN RJ11 socket. PSTN connection port © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 63: Provide Power To Cradle

    Align the cradle’s dock connector with PM500’s I/O connector, and put the device on the cradle. PM500 will seat and join with the cradle. Power LED of PM500 will light on red or green to confirm the connection. Figure 81 Install PM500 to cradle © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 64: Ssc / Sec (Single Slot (Ethernet) Cradle)

    In addition to the charging function, the cradles also provide communication port(s) as follows.  SSC: USB-Host port  SEC: USB-Host port, Ethernet port For more detail, refer to PM500 SSC / SEC Quick Start Guide. Figure 82 PM500 SSC, SEC © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 65: Security

    Cardholder will cover the key area with one hand during entering PIN (Refer to Figure 83). In this way, the key area will not be seen except the cardholder. It can protect the secret code from peeping by the others. Figure 83 Cover the screen during entering PIN © 2022 Point Mobile Co., Ltd. All rights reserved...
  • Page 66: Safety Information

    Improper battery usage may result in an explosion, fire, or other critical hazards. Battery Usage & Disposal Guidelines 1. Use only Point Mobile approved batteries and charging accessories. Other batteries and charger may damage the device. 2. Do not disassemble or modify the battery. Do not bend, shred, deform the battery.
  • Page 67 Notice: The battery is consumable goods. Point Mobile provides warranty for battery in 6 months after purchase. If you suspect the battery swelling, change the battery and contact Point Mobile to use safely. © 2022 Point Mobile Co., Ltd. All rights reserved...

Table of Contents