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Summary of Contents for Point Mobile PM352

  • Page 2: Instruction

    PM352 Android 13 User Manual Instruction This manual provides information about basic features and using the PM352. Please read this manual carefully before using your device and peripherals to ensure safe and proper use. Note: Screenshots in this manual may differ from actual screens.
  • Page 3: Table Of Contents

    Manage the Files........................32 Lock the Screen ........................33 Settings ........................... 34 USING THE KEYPAD ....................36 Keypad ............................ 36 Use the Buttons ........................44 CAMERA ......................... 47 SCANNER ....................... 48 © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 4 OS Update ..........................68 Factory Data Reset ......................... 71 ACCESSORIES ....................... 72 Hand Strap ..........................72 Gun Handle ..........................74 Charging cradle ........................76 SAFETY INFORMATION ..................79 Battery Safety Information ....................... 79 © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 5: Getting Started

    USB Type C connector for charging and data communication Microphone Use for collecting sound Power button Turn on/off the device Indicates the power status and notification. LED indicator Find more details in LED indicator. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 6 Press the button in to release the battery Hand strap hole (Bottom) Mount a hand strap I/O connector (Bottom) Connector for charging and communication with cradle I/O connector (Rear) Connector for sled type accessories (Gun handle) © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 7: Product Standard Accessories

    The following items are in the product box. Accessory Name Battery pack Charger AC plug LCD protection film Hand strap Stylus pen Note: The images may differ from the actual accessory. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 8: Install Sd & Sim Cards

     Micro SIM card – WWAN (LTE) SKU only You can find the card slots when removing the battery. Depending on SKU, the equipped card slots are different. Refer to the following table. Wi-Fi SKU WWAN (LTE) SKU © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 9 3. Put the SD card you prepared with the contacts facing down. Figure 4 Place SD card 4. Close the holder down and gently slide it up to lock the holder. Figure 5 Close SD cardholder © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 10 3. Put a micro SIM card you prepared with the contacts facing down. Figure 7 Place SIM card 4. Close the holder down and gently slide it down to lock the holder. Figure 8 Close SIM cardholder © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 11: Install & Remove Battery

    1. Insert the battery from the top side (opposite side of the battery release button). Figure 9 Insert battery 2. Push the battery down until it clicks. Confirm that the battery release button are completely outward and the battery is firmly engaged. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 12 PM352 Android 13 User Manual Getting Started Remove the battery 1. Press the battery release button. 2. While pressing the battery release button in, pull the battery up. Figure 10 Remove battery © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 13: Battery Hot Swap

    Battery hot swap is a feature that allows users to replace the battery without powering off. PM352 supports two types of hot swap mode, Enterprise Hot Swap, and Legacy hot swap. Basically, the device enters Enterprise Hot Swap mode. You can change the preferred hot swap mode in EmSettings.
  • Page 14: Charge The Device

    PM352 Android 13 User Manual Getting Started Charge the Device Before using PM352, charge the device enough to use. PM352 can be charged with power adapter or charging cradle. For best charging performance and safety, follow the normal charging temperature.
  • Page 15: Smart Charging

    PM352 Android 13 User Manual Getting Started Smart Charging PM352 supports three charging modes to provide optimal battery performance for your work.  Life-X mode (Default) An optimized charging mode that improves the battery’s lifespan and stability.  Normal mode A typical charging mode.
  • Page 16 1. Assemble a proper country plug and charger, and rotate the plug clockwise to engage firmly. 2. Connect the cable to the USB connector on the bottom side of PM352. 3. Provide power by plugging the charger to the wall socket.
  • Page 17: Charging Cradle

    Getting Started Charging Cradle There are three types of charging cradle for PM352. Single slot cradle (SSC), 2 slot cradle (2SC), 4 slot battery cradle (4SBC). The cradles are sold separately and can be used in common with PM351. Single Slot Cradle (SSC) SSC provides one PM352 charging slot and one PM352 battery charging slot.
  • Page 18: Led Indicator

    PM352 Android 13 User Manual Getting Started LED Indicator PM352 has 2 LED indicators above the screen. Figure 13 LED Indicators Indicator Status Indication Solid green Device is completely charged Device is charging Solid red / Battery is low Charging temperature is out-of-normal range...
  • Page 19: Turn On / Off The Device

    To turn off the device, Press and hold the power button until the power menu is shown when the display is on. Then, tap Power off. Figure 14 Power menu - Power off © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 20: Use A Touch Screen

    One-finger press, wait, move, lift for pick up and move, or select multiple items action Pinch Open & Close Two-finger press, move outwards and inwards, lift for zoom in / out action Rotate When PM352 is turning sideways, screen orientation is changing © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 21: System Navigation

    Tap to see the recently used app list. Tap to go to home screen. Home button Long-press to launch the Google Assistant. Back button Tap to go back to previous screen. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 22 Swipe up from the center-bottom of the screen. Back to previous screen Swipe from the left or right edge of the screen. Launch Google Assistant Swipe up from either the left-bottom or right-bottom. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 23: Learning The Basics

    Learning the Basics Setup Wizard When PM352 starts very first time or boot after factory reset, Setup Wizard is launched. Following the steps on the screen, set system language, Google account, Wi-Fi connection and copy the data, etc. Some settings can be skipped, but there may be some restrictions on the use of the system.
  • Page 24: Home Screen

    Tap to run the application Long-press to see the application's options Favorites tray Place the frequently used apps App folder Apps are organized in the folder. Tap to open the App folder © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 25: Status Bar

    Numeric input mode Lowercase alphabet input mode Uppercase alphabet input mode Uppercase alphabet input mode (Temporary) (Fixed) Functions input mode Functions input mode (Temporary) (Fixed) CTRL functions mode ALT functions mode © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 26: Notification Panel

    Notification panel displays a list of all notifications. Tap a notification to respond. To open the Notification panel, drag the Status bar down. To close the panel, swipe it up. Figure 20 Notification panel © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 27: Quick Setting Panel

    Figure 21 Quick setting panel To edit the configuration of Quick setting panel, 1. Tap on the bottom of the panel. 2. By long-press and dragging the icon, customize the configuration of the panel. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 28 To create the app folder, long-press an app icon and drag it to another app icon. Figure 22 Create app folder To change the folder name, tap the Edit Name and input a new name. Figure 23 Change app folder name © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 29 1. Long-press an app icon from the App drawer. Then, drag it slightly until the Home screen is shown. 2. Place the app icon in the Favorites tray. Figure 25 Add an app to Favorites tray © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 30 To remove an app or widget in the Home screen, 1. Long-press an app icon or widget. 2. Drag it to Remove area and release. Figure 27 Remove from Home screen © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 31 2. In three menus, select Widgets. Figure 28 Widget menus 3. Among the list, tap and hold a widget you want to add. 4. Place the widget to the Home screen by dragging. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 32: Mtp Connection With Pc

    3. Change the option to File Transfer from No data transfer. Figure 30 USB Preferences 4. Now PC can recognize the connected device. Find PM352 device from file explorer of the PC. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 33: Manage The Files

    Launch Files to manage the files in the storage. You can find the folders and files, move / copy them to other location, and delete them from the storage. Figure 31 Files © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 34: Lock The Screen

    Swipe: Swipe the lock screen to unlock (Default) Pattern: Draw a pattern to unlock PIN: Input a PIN to unlock (At least 4 digits) Password: Input a password to unlock (At least 4 characters) © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 35: Settings

    To adjust sound volume, go to Settings > Sound and control the Media, Notification, Alarm volume bars. Figure 35 Volume bars Caution: Using high volume levels for long periods may cause ear strain and increase battery consumption. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 36 Figure 36 Set display and text size Use Keyboard Backlight The buttons in the keypad may not be visible in the dark. For this inconvenience, PM352 have keyboard backlight so that you can find the proper keys easily. To use the keyboard backlight, 1.
  • Page 37: Using The Keypad

    Description P1 / P2 SOFT_LEFT / SOFT_RIGHT Programmable keys,  P1 is the AppSwitch key by default.  P2 is the Back key by default. Scan (Orange) SCANNER_F Scan the barcode © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 38 Provides a 3x3 grid on the screen with nine additional symbols. Choose a symbol you want. Symbol  You can change the configuration of the grid with Program Buttons. Refer to Symbol grid. Press three times  Hides the grid © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 39 Back to default input mode. Backspace BKSP Backspace function Enter ENTER Enter function ESCAPE Escape function Tab function CTRL (Control) Activates the CTRL functions mode. icon appears on the status bar. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 40 Executes the function mapped to F1 to F4 F1~F8 In Alphabet input mode  Executes the function mapped to F5 to F8 Power Turns on / off the device or screen © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 41: Alphanumeric Keypad

    Activates the CTRL functions mode. CTRL / ALT  icon appears on the status bar. In Functions input mode  Activates the ALT functions mode.  icon appears on the status bar. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 42 Inputs 0 to 9. In Functions input mode  Executes the function mapped to F1 to F10 In Shift combination input mode  Executes the function mapped to F11 to F20 © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 43 Press twice  Maintains the Shift combination input mode.  icon appears on status bar. ex) Press three times  Back to default input mode. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 44 Press twice  Maintains the functions input mode.  icon appears on status bar. Press three times  Back to default input mode. Enter ENTER Enter function © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 45: Use The Buttons

    Fn + K Display brightness up Fn + E Keyboard backlight brightness Alpha + Up down Keyboard backlight brightness up Alpha + Left Screenshot Numeric Alpha-Numeric Key Combination Power + P1 (SOFT_LEFT) Figure © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 46: Program Buttons

    PM352 Android 13 User Manual Using the Keypad Program Buttons Key mapping Most buttons on the PM352 except power button can be optimized as you want. To map the button to other functions from default, 1. Navigate to EmKit > Program Buttons.
  • Page 47 3. Input the Unicode of the desired symbol in the dialog. 4. Tap OK. 5. After setting up the symbol grid, tap Apply on the bottom to save the changes. Note: To find the Unicode, see this page of Wikipedia. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 48: Camera

    You can change the focusing area by touching the other area Picture / Video Swipe or tap to change the mode (Picture / Video) Gallery Tap to see the recently taken pictures Shutter button Take a picture or recode a video © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 49: Scanner

    Settings and tap ScanSettings. 2. Tap toggle button to turn on/off the barcode scanner. 3. Check if the scanner icon is placed on Status bar. Figure 43 Turn on scanner © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 50: Scansettings

    Enable or disable the TouchScan, which is a software scanner button. Place a scan icon in any position and tap the icon to read a barcode. Figure 45 ScanSettings - Basic Figure 44 ScanSettings - TouchScan © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 51 Intent Broadcast Custom Intent  Set Terminator as, None Space Tap & LF Options Enable / Disable the center window, Aimer, Illumination. And set scanner decoding settings. Figure 46 ScanSettings - Options © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 52 PM352 Android 13 User Manual Scanner Notification Control the beep sound, LED and vibration option when scanning the barcode. Figure 47 ScanSettings - Notification © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 53 Wedge Set below items in Wedge settings  Barcode ID  AIM ID  Group separator  Prefix  Suffix  Character set  Extended Wedge Figure 48 ScanSettings - Wedge © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 54 Configuration extended wedge. Figure 49 ScanSettings - Extended wedge For example, make a rule that add a string “Point Mobile” at the start of decoded data whenever decoding CODE128. 1. Tap Style (1) and select Condition (2).
  • Page 55 PM352 Android 13 User Manual Scanner 2. Tap Symbologies and select CODE128 among the symbologies. Figure 51 Extended wedge example_2 3. Tap Style (1) and select Actions (2). Figure 52 Extended wedge example_3 © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 56 4. Tap ADD and select Move to start to point the start of the decoded data. Figure 53 Extended wedge example_4 5. Add another action of which action type is Send string. Set value as “Point Mobile”. Figure 54 Extended wedge example_5...
  • Page 57 PM352 Android 13 User Manual Scanner 6. “Point Mobile” string will be added to decoded COD 128 data. Before After © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 58 Enable or disable the specific symbology or set detail options. By tapping each symbology name to access detail options. Figure 55 ScanSettings - Symbologies About Find the scanner information or restore the scanner settings to default. Figure 56 ScanSettings - About © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 59: Scan A Barcode

    Figure 58 Aiming barcode (N6703) SE4750SR Scanner SKU Center the cross-hair laser aimer over the barcode. You can tilt the aimer slightly for a comfortable angle to scan. Figure 59 Aiming barcode (SE4750SR) © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 60: Scandemo

    1. Execute EmKit > ScanDemo. 2. Scan a barcode by pressing the scan button on the device or tapping Start scan button on the screen. 3. Find scan result Figure 60 ScanDemo © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 61: Wireless

    PM352 Android 13 User Manual Wireless Mobile Network Note: Mobile network is supported on PM352 WWAN (LTE) SKU only. To connect mobile network, SIM card is required. Insert SIM card first referring Install SD & SIM cards. After inserting the SIM card, reboot the device. When network is connected, a network icon will be appeared on the status bar.
  • Page 62: Wi-Fi

    If there is a saved Wi-Fi network, simply turn on the Wi-Fi through the Quick setting panel. The saved network will be connected automatically. Figure 66 Wi-Fi in Quick setting panel © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 63: Bluetooth

    3. Select the device you want to pair among Available devices list. Figure 68 Bluetooth available devices 4. Follow instructions on the screen (Pairing code or pairing confirmation dialog) and tap PAIR. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 64 To unpair the device, select the name of the device you want to unpair from the Other devices list and tap FORGET Or tap DISCONNECT to disconnect only and not unpair. Figure 71 Forget device © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 65 If the device you want is not listed under the Saved devices, tap See all. Figure 72 Bluetooth device detail To change the device’s name, tap on the top of the screen Turn other settings on or off (Available on some devices) © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 66: Nfc

    PM352 Android 13 User Manual Wireless PM352’s NFC antenna is located on the rear-top side of the device. Bring the NFC tag close to the antenna location as Figure 74. NFC feature is enabled by default. But if NFC does not work, make sure the NFC is enabled from the Settings >...
  • Page 67: System Maintenance

    (Android version, OS image version, SDK version, etc.)  Manufacturer information (Serial number, Part number, etc.)  Device information (Scanner, Audio, Display, etc.)  Battery information (Battery charging status, etc.)  App version information (Version of EmKit apps) © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 68: Check Device Health

    Device life time estimation type A Battery Level Device life time estimation type B Battery First Use Date Battery Voltage Battery Temperature System Temperature Battery Manufacture Date Smart Charging Mode (Refer to Smart Charging) © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 69: Os Update

    System Maintenance OS Update Periodic update improves the performance of the device. Point Mobile provides up-to-date OS version via Service Portal and FOTA. Update the device via storage, OTG port, and FOTA server. Depending on the workspace environment, choose more suitable method.
  • Page 70 5. Check if the OS image file shows up under AVAILABLE VERSIONS. 6. Tap UPDATE to start the update process. OS update via FOTA If PM352 can connect to a network, use the FOTA server for the update. 1. Connect the device with a network. 2. Go to Settings >...
  • Page 71 Note: Basically, OS update via FOTA works over Wi-Fi or Ethernet only. To enable the OS update over Mobile Network too, uncheck the setting value in FOTA Settings. Downloading over the Mobile network may result in additional charges. Figure 78 FOTA Settings © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 72: Factory Data Reset

    System Maintenance Factory Data Reset When PM352 work abnormal or there is a need to reset the device, follow the steps below to perform a factory data reset. Caution: Factory data reset will erase all personalized settings and data saved in the device, such as Google account, apps, user data, etc.
  • Page 73: Accessories

    Charges up to four pieces of PM352’s batteries 4SBC (4 Slot Battery Cradle) Hand Strap The hand strap is enclosed in the PM352 standard package. Attach the strap and you can grab the device more firmly. Figure 80 Hand strap...
  • Page 74 2. Pass the other end of the strap through the hand strap hole on the rear-center side of the device. Figure 82 Attach hand strap_2 3. Pull the strap and attach the Velcro at the desired length. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 75: Gun Handle

    PM352 Android 13 User Manual Accessories Gun Handle Attach & Use gun handle Attach PM352 to the gun handle from top side, and push the bottom firmly. Figure 83 PM352 Gun Figure 84 Attach PM352 to gun handle handle With gun handle, you can use additional programmable button. The button is used for triggering scanner usually.
  • Page 76 1. Thread the strap through the hole on the bottom side of the retention fixture. Figure 86 Gun handle - Attach hand strap_1 2. Slide the strap through the buckle at the appropriate length. Figure 87 Gun handle - Attach hand strap_2 © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 77: Charging Cradle

    Single Slot Cradle (SSC) Figure 88 SSC SSC can charge the followings.  PM352 only  PM352 + Gun handle mounted  PM352 battery For more detail, find the SSC Quick start guide. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 78 2SC (2 Slot Cradle) Figure 89 2SC 2SC has 2 device slots so it can charge up to two units of PM352 simultaneously. PM352 with a gun handle equipped can be charged using 2SC. And the cradle can be assembled with up to two more 2SC for share cradle. It can become 4SC (Assemble two pieces), and 6SC (Assemble three pieces).
  • Page 79 4SBC (4 Slot Battery Cradle) Figure 90 4SBC 4SBC has 4 battery slots so it can charge up to four pieces of PM352’s battery simultaneously. For more detail, find 4SBC Quick Start Guide. © 2024 Point Mobile Co., Ltd. All rights reserved...
  • Page 80: Safety Information

    Battery Safety Guidelines  Use only Point Mobile approved batteries and charging accessories. Other batteries and chargers may damage the device or result in a fire, leakage, or other hazards.
  • Page 81  Do not dispose of the battery in fire. It may cause explosion. Notice: The battery is consumable. Point Mobile provides a warranty for the battery for 12 months after purchase. If you suspect the battery swelling, change the battery immediately and contact Point Mobile.