Stratasys J5 Series User Manual
Stratasys J5 Series User Manual

Stratasys J5 Series User Manual

3d printing system
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User Guide
Stratasys J5 Series
3D Printing System
DOC-09270 Rev. M

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Summary of Contents for Stratasys J5 Series

  • Page 1 User Guide Stratasys J5 Series 3D Printing System DOC-09270 Rev. M...
  • Page 2 This documentation contains proprietary information of Stratasys Ltd. This information is supplied solely to assist authorized users of Stratasys J5 Series 3D printing systems. No part of this document may be used for other purposes. The specifications on which this document is based are subject to change without notice.
  • Page 3 (even if Stratasys has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the product or software; (ii) the cost of procurement of substitute goods and services resulting from any products, goods, data, software, information or services purchased;...
  • Page 4 This product is covered by one or more of the following U.S. patents and other granted or pending patents. 7,604,768 7,658,976 7,725,209 7,958,841 7,991,498 7,996,101 8,219,234 8,278,866 8,781,615 8,865,047 9,020,627 9,031,680 9,227,365 9,662,836 9,688,021 9,738,033 10,016,944 10,099,406 10,363,729 10,611,136 10,632,679 10,828,905 10,894,399 10,940,616 10,994,475 11,065,818 11,084,205 D966,355 D940,212 D939,900 Stratasys Ltd. www.stratasys.com DOC-09270 Revision M July 2024...
  • Page 5: Table Of Contents

    1 About This Guide Using This Guide Terms Used in This Guide Revision History Stratasys Online Resources Stratasys Academy Stratasys Support Center Stratasys Academy YouTube Channel GrabCAD Community 2 Safety Safety Features Symbols and Warning Labels Safety Guidelines Printer Installation...
  • Page 6 Storage Shelf Life Exposure to Light Safety Considerations Disposal Print Modes Work Environment 4 Operating and Maintaining the Printer Starting the Printer Loading Model and Support Cartridges Producing 3D Prints 4-10 Locking the Build Tray 4-10 Preparing the Printer 4-10 Starting Printing 4-11 Manually Adjusting the Build Tray Height (GrabCAD Print Pro)
  • Page 7 Removing the Support Material Removing TrueDent Support Material (J5 DentaJet Only) Removing WSS150 Support Material (J55 Prime and J5 MediJet Only) Removing SUP710S/SUP711 Support Material Removing SUP710S/SUP711 Support by Hand Removing SUP710S/SUP711 Support with Water Pressure Removing SUP710S/SUP711 Support with Caustic Soda Post-Printing Treatment Photobleaching for Transparent 3D Prints Storing 3D Prints...
  • Page 8 About This Guide Using This Guide Terms Used in This Guide Revision History Stratasys Online Resources Stratasys Academy Stratasys Support Center Stratasys Academy YouTube Channel GrabCAD Community...
  • Page 9: About This Guide

    Using This Guide This user guide provides instructions for installing, operating and maintaining Stratasys J5 Series 3D printing systems , including Digital Anatomy and DentaJet XL printers. It explains how to use features, and provides practical examples to guide you as you use the system.
  • Page 10: Terms Used In This Guide

    Printer The GUI (graphical user interface) used for controlling J5 Series interface printers. Printer Software running on the computer in the J5 Series printer, controlling all software, printer operations. printer-control application Resin The base substance from which photopolymer printing materials are made for use in Stratasys PolyJet printers.
  • Page 11: Revision History

    The following table lists the main changes in each revision of this document. Revision Release Date Description Rev. A January 2021 • Updated user guide name to J5 Series • J5 DentaJet trademark was added Rev. B March 2021 Optimizing the Print Heads, a procedure for troubleshooting a scale connectivity error was added.
  • Page 12 Stratasys J5 Series User Guide 1 About This Guide Revision Release Date Description Rev. F June 2022 • Loading Model and Support Cartridges was updated to include new print mode (High Quality High Speed). • Changing Printing Materials was updated to include new print mode (High Quality High Speed).
  • Page 13 Stratasys J5 Series User Guide 1 About This Guide Revision Release Date Description Rev. M July 2024 New J5 DentaJet XL printer: • Super High Speed and High Quality High Speed print modes added. • Loading Model and Support Cartridges ,...
  • Page 14: Stratasys Online Resources

    1 About This Guide Stratasys Online Resources Stratasys encourages you to learn more about additive technologies and your Stratasys printer. A wealth of information is available on our online platforms. Stratasys Academy Stratasys Academy is your online learning platform where you can quickly learn and acquire skills on additive technologies and your Stratasys printer.
  • Page 15: Stratasys Support Center

    In addition, you can check the latest revision of the user guide for your Stratasys 3D printer and download documents in different languages. The Support Center is available in multiple languages. You can change the display language using the language drop-down menu in the top-left corner of the homepage.
  • Page 16: Stratasys Academy Youtube Channel

    Stratasys printers. The channel includes dedicated playlists for different printers and special topics like post-processing. Make sure to check out this new Stratasys Academy Channel and remember to subscribe! GrabCAD Community...
  • Page 17: Safety

    Safety Safety Features Symbols and Warning Labels Safety Guidelines Printer Installation Printer Operation UV Radiation Printer Maintenance Model and Support Materials First Aid for Working with Printing Materials Contact with Skin Contact with Eyes Ingestion Inhalation Waste Disposal...
  • Page 18: Safety Features

    2 Safety Safety Features Stratasys 3D printers are designed to comply with CE and FCC standards. They are equipped with the following safety features: If the printer is not used as specified in this guide, these safety features may not provide adequate protection.
  • Page 19: Symbols And Warning Labels

    Stratasys J5 Series User Guide 2 Safety Grounded Chassis The chassis of the printer is grounded, to prevent electrical shock. Note: The power outlet must be grounded in accordance with the local electric code to provide this protection. Symbols and Warning Labels The following table lists the warning labels located on or in the printer.
  • Page 20: Safety Guidelines

    Stratasys J5 Series User Guide 2 Safety Safety Guidelines The following general guidelines, together with the instructions provided throughout this user guide, ensure user safety while operating and maintaining the system. If the system is not operated as specified, the user's safety may be compromised.
  • Page 21: Uv Radiation

    The UV light used in the printer emits dangerous radiation. ➢ If the UV light remains on when the printer is open, do not stare directly at it. Shut down the printer and call your Stratasys service provider. Printer Maintenance ➢...
  • Page 22 Stratasys J5 Series User Guide 2 Safety ➢ Do not wash contaminated clothing at home; clothing should be professionally laundered. ➢ Dispose of contaminated shoes, belts and other leather items in accordance with any applicable regulations. Absorbed printing material may re-expose the user when these items are worn.
  • Page 23: First Aid For Working With Printing Materials

    Stratasys J5 Series User Guide 2 Safety First Aid for Working with Printing Materials In general, try to avoid direct contact with uncured printing material. If skin or eyes come into contact with it, wash the area immediately and thoroughly with water, and follow these first-aid instructions.
  • Page 24: Inhalation

    Stratasys J5 Series User Guide 2 Safety Inhalation Vapors from printing materials can be irritating to the respiratory system. If respiratory irritation occurs, expose the victim to fresh air immediately. ➢ If the victim has stopped breathing, perform artificial respiration or cardiopulmonary resuscitation.
  • Page 25: Introducing The 3D Printer

    Introducing the 3D Printer Basic Features Electrical Specifications Printer power rating Actual power consumption Work Configurations Workstation Requirements Source Files STL Files VRML Files Slicing Resolution Printing Materials Storage Shelf Life Exposure to Light Safety Considerations Disposal Print Modes Work Environment...
  • Page 26: Basic Features

    Stratasys J5 Series User Guide 3 Introducing the 3D Printer Basic Features Stratasys J5 Series printers offer the following options: • You can streamline and economize the process of producing models. ❒ Printing models made from different materials on the same build tray (“mixed tray”), in the same print job, eliminates the time-consuming...
  • Page 27: Work Configurations

    3 Introducing the 3D Printer Work Configurations Stratasys J5 Series 3D printing systems can be set up as single-station systems or as multi-station systems. When connected to a local computer network, the system can serve multiple users. In such configurations, each user (client) prepares files for production.
  • Page 28: Source Files

    SOLIDWORKS, NX, CATIA and Inventor. To see the complete list of file formats supported by GrabCAD Print, go to: help.grabcad.com/print/file- formats. J5 Series systems feature the capability of producing different types of files simultaneously. IMPORTANT: Patient Privacy To protect patient’s privacy, before importing the source file into GrabCAD Print, make sure that file does not contain sensitive and confidential patient health information.
  • Page 29: Slicing Resolution

    Stratasys J5 Series User Guide 3 Introducing the 3D Printer Slicing Resolution The slicing resolution is as follows: X = 300 DPI Y = 300 DPI Z = 1354 DPI (18.75µ layer thickness)
  • Page 30: Printing Materials

    3 Introducing the 3D Printer Printing Materials Stratasys J5 Series printers produce 3D prints by jetting thin layers of printing materials on the build tray, until the complete 3D print is formed. Two types of material are used in this process: •...
  • Page 31: Safety Considerations

    Stratasys J5 Series User Guide 3 Introducing the 3D Printer mercury-vapor lights. Exposure to UV radiation causes an increase in viscosity and, eventually, solidification. Safety Considerations Before being cured, resins are hazardous materials. To prevent possible health hazards, follow these precautions regarding printing materials: •...
  • Page 32: Print Modes

    Shutdown wizard with the More than 30 days option and then performing a system power-up by a service engineer. To minimize downtime, contact your Stratasys service provider to schedule a service visit. Do not try to load material without a service engineer as it might adversely affect printer operation.
  • Page 33: Work Environment

    Work Environment Extreme heat and humidity conditions can adversely affect the operation of your J5 Series 3D printer. Use ventilation or air-conditioning systems, if necessary, to keep the work area within the following ranges: • 18°–25° C (64°–77° F)
  • Page 34: Operating And Maintaining The Printer

    Operating and Maintaining the Printer Starting the Printer Loading Model and Support Cartridges Producing 3D Prints 4-10 Locking the Build Tray 4-10 Preparing the Printer 4-10 Starting Printing 4-11 Manually Adjusting the Build Tray Height (GrabCAD Print Pro) 4-16 Resuming Production After Printing Has Stopped 4-20 Changing Printing Materials 4-24...
  • Page 35 Replacing the Waste Container 4-93 Cleaning the Exterior Panels 4-97 Cleaning the UV Screen 4-97...
  • Page 36: Starting The Printer

    Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Starting the Printer Caution Do not attempt to operate the printer before being trained by an authorized Stratasys representative. Observe all safety warnings and follow the safety guidelines described in Chapter 1.
  • Page 37 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer When the printer powers up, the printer interface is displayed on the touch screen. All monitoring and controlling of the printer is done from this interface. The printer is ready for all operations when "Idle" is displayed.
  • Page 38: Loading Model And Support Cartridges

    Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Loading Model and Support Cartridges The cabinet setup in J5 Series printers depends on the active print mode and the specific printer. Important: For information about print modes, see "Print Modes"...
  • Page 39 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer High Speed mode is available for J55 Prime (users of GrabCAD Print Pro), J5 MediJet, and J5 Digital Anatomy printers. Long Print mode is available on J55 Prime, J5 MediJet, and J5 DentaJet printers.
  • Page 40 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Four cartridges of the same model material and 2 cartridges of support material are loaded, as follows: ❒ Ch0, Ch1, Ch2: Load with the same Model Material (MED620) ❒ Ch3, Ch4, Ch5: Load with Support Material •...
  • Page 41 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 3. Check the printer interface to make sure that the correct material is detected and that its weight is displayed. Figure 4-9 Materials screen, showing cartridges, all printers, except J5...
  • Page 42 Idle mode. If this happens, see "Resuming Production After Printing Has Stopped" on page 4-20. The material cabinet and material cartridges contain components that identify loaded printing materials. Tampering with these components will render the printer inoperable and may void Stratasys warranties and service contracts.
  • Page 43: Producing 3D Prints

    Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Producing 3D Prints 3D prints can be produced after they are arranged on the virtual build tray in the GrabCAD Print application. For information about preparing files for printing, see the GrabCAD Print online documentation.
  • Page 44: Starting Printing

    Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 3. Make sure that there is sufficient model and support material loaded, as indicated on the printer interface. You may want to replace the cartridges of model and support material currently loaded in the printer to avoid the need for replacing them during printing.
  • Page 45 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 2. Make sure that the build tray is empty, close the printer door, and tap OK. Figure 4-13 Confirmation screen When the printer state changes to Ready, the printer is ready to begin printing as soon as jobs are received.
  • Page 46 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Loading a Job from the Print History From the printer history, you can reprint a job. To print a job from the History: 1. Tap to display the print Queue screen.
  • Page 47 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 4. When the following screen appears, tap Reprint Figure 4-17 Job details screen ➢ To begin printing, check that the build tray is clear and that the door is...
  • Page 48 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 3. In the screen that opens, select a job to load. Figure 4-19 USB Load File screen 4. When the following screen appears, tap Print. Figure 4-20 Job details screen You can expand the preview image by tapping it.
  • Page 49: Manually Adjusting The Build Tray Height (Grabcad Print Pro)

    The Manual tray height adjustment option provides more control for certain geometries. For information about GrabCAD Print Pro features and best practices, refer GrabCAD Print Pro for J3/J5 Series Printers Best Practices Guide. To adjust the build tray height: 1.
  • Page 50 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 3. Enter and confirm the Object Height (the total height from the tray to the top of the object surface): Figure 4-23 Enter object height and confirm a. In the Object Height box, enter the recorded total height in mm (from the tray to the top object) and tap Enter.
  • Page 51 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer ❒ If you need to adjust the tray height, select Continue readjusting the tray height, tap Next, and continue with step 6. Figure 4-25 Check the tray height ❒ If you tray height is adjusted, select Tray height is adjusted, tap Next, and continue with step 7.
  • Page 52 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Figure 4-27 Adjusting build tray height The tray adjustment is in progress. If there is a problem, you have the option to tap EMERGENCY STOP. b. Repeat step to recheck tray height.
  • Page 53: Resuming Production After Printing Has Stopped

    Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Resuming Production After Printing Has Stopped If the printing process is interrupted, the print manager stops sending slices to the printer. This can happen, for example, if the printing material runs out in the middle of a print job, and you do not replace the empty cartridge immediately.
  • Page 54 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 4. Click Resume Print in the confirmation dialog box. Figure 4-30 Resume Print confirmation To continue printing from the printer interface: 1. In the Home screen, tap the job display area (Details).
  • Page 55 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer The following screen opens, containing full job details and action options. Figure 4-33 Job details and action options 2. Tap Resume. You cannot continue printing if there was a relatively long interruption in printing.
  • Page 56 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer If you cannot continue printing: 1. Cancel the job. In GrabCAD Print, in the Schedule screen (see above): ❒ Right-click on the job to display the pop-up menu, and select Cancel job.
  • Page 57: Changing Printing Materials

    Shutdown wizard with the More than 30 days option and then performing a system power-up by a service engineer. To minimize downtime, contact your Stratasys service provider to schedule a service visit. Do not try to load material without a service engineer as it might adversely affect printer operation.
  • Page 58 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Do not load MED625FLX in the M5 cartridge slot. For information about biocompatible materials, search for "Biocompatibility Requirements" on the Stratasys Support Center. Tip for printing in High Quality Speed mode: This mode is compatible with Digital Anatomy materials.
  • Page 59 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Do not load MED625FLX in the M5 cartridge slot. For information about biocompatible materials, search for "Biocompatibility Requirements" on the Stratasys Support Center. J5 DentaJet XLPrinters Only You can change materials according printer and the corresponding print...
  • Page 60 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Tips for Super High Speed mode: Use MED620 model material, which is the only approved model material for this mode. Use SUP711 support material, and the default grid type is Lite.
  • Page 61 If you have a J5 DentaJet XL printer, and you want to change the print mode, contact your Stratasys service provider to schedule a service visit to power up the printer. Do not try to load material without a service engineer as it might adversely affect printer operation.
  • Page 62 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer b. Select the print mode and tap OK. The displayed print modes depend on the printer type. Important: For information about print modes, see "Print Modes" on page 3-8.
  • Page 63 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 4. To change the material: ❒ For all J5 printers (except J5 DentaJet XL), load 2 cartridges of the new material into the material cabinet for the selected cartridge slot.
  • Page 64 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 6. In the material selection screen for the selected cartridge, verify that the material cartridges you loaded in the materials cabinet appear at the bottom of the screen. Figure 4-45 Material selection screen (sample) 7.
  • Page 65 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 9. In the main material replacement screen, verify that the new material appears in the cartridge slot. Figure 4-47 Status after one material selected The status for each of the cartridge slots is updated, for example: ❒...
  • Page 66: Printer States Between Jobs

    Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer To complete the material replacement process: When replacing printing materials (Model and Support) with other printing materials, the printer prints a model in the shape of an arc. When replacing printing materials with cleaning fluid, the printer purges.
  • Page 67: Shutting Down The Printer

    Shutdown wizard with the More than 30 days option and then performing a system power-up by a service engineer. To minimize downtime, contact your Stratasys service provider to schedule a service visit. Do not try to load material without a service engineer as it might adversely affect printer operation.
  • Page 68 Note: Before selecting More than 30 days: ❒ For J5 DentaJet XL printers, this option requires a system power-up by a Service engineer. Contact your Stratasys service provider to schedule a service visit. ❒ Make sure that six (6) cleaning-fluid cartridges are available, each containing a minimum of 250 grams.
  • Page 69: Updating The Printer Software

    Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Updating the Printer Software GrabCAD Job Manager and the printer software need to be updated each time a new version of GrabCAD Print is released. When a new software version is available for installation, the following alert appears.
  • Page 70 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 3. When the message appears, tap Go to Software Configuration. Figure 4-52 Software update message 4. In the Software Configuration screen, tap Update Software. Note: Make sure that the latest version of Job manager is installed.
  • Page 71 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 5. Select the software version listed. Figure 4-54 Update Software screen The installation wizard opens. 6. Follow the wizard until the new software version is installed. 4-38...
  • Page 72: Sending Log Files To Service Provider

    Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Sending Log Files to Service Provider From GrabCAD Print, you can generate printer log files for diagnostic purposes and send it to your service provider for support. Note: It is not possible to send log files for remote printers. To send the log files, the printer and GrabCAD Print must be connected to the same network.
  • Page 73 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 3. Select Get Printer Support. Figure 4-56 Printer Details screen 4-40...
  • Page 74 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 4. When the following dialog box appears, enter all the required information and click Contact Support. Note: Make sure that the Include Project File check box is selected. This ensures that the print job is sent together with the log files.
  • Page 75: Maintaining The Printer

    Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Maintaining the Printer Performing routine maintenance tasks is essential for getting satisfactory results from your printer. Perform the tasks at specified intervals. Routine Maintenance Schedule Frequency Task For More...
  • Page 76: Customer Replacement Units

    Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Customer Replacement Units Below is a list of standard replacement parts you may need when performing routine maintenance tasks. Part Name Stratasys Part Number Print head MSC-08006-S Waste container...
  • Page 77 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 4. When instructed by the wizard, open the printer. The wizard displays the checklist of cleaning tasks. Figure 4-59 Routine Cleaning tasks Perform the cleaning tasks in the order shown.
  • Page 78 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 8. With the alcohol-soaked cleaning cloth, clean the roller surface as it is rotating. Figure 4-61 Roller Caution Use caution when cleaning the rotating roller. 9. Open the purge unit to inspect and clean the wiper.
  • Page 79 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer b. Pull the securing latch up and open the purge unit. Figure 4-63 Opening the purge unit 10. With the alcohol-soaked cleaning cloth, clean the wiper and the surrounding area.
  • Page 80 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 16. In the next screen, you have the option to clean underneath the build tray. Figure 4-64 Additional cleaning option If you choose to clean underneath the build tray, the tray is raised when you tap Next.
  • Page 81: Pattern Test

    Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Pattern Test The pattern test is the basic verification of the printer’s ability to produce quality models, since it demonstrates the condition of the nozzles in the print heads.
  • Page 82 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 5. In the following screen, select Print Pattern Test and tap Next. Figure 4-65 Pattern Test selection Note: Advanced printing diagnostics includes operations for diagnosing possible faults in the print heads. Perform them only on the advice and direction of your Stratasys service provider.
  • Page 83 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 9. Inspect the test paper to see if there are missing lines in the printed patches, which indicate clogged nozzles in the print head. Figure 4-68 Missing line in the test print 10.
  • Page 84: Replacing The Wiper

    Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer The next screen allows you to print another series of test patches and enter the results. If there are many clogged nozzles, the wizard suggests that you clean the print heads with the Routine Cleaning wizard, and test again.
  • Page 85 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 4. When you open the printer, locate the purge unit, in the rear-left corner, behind the print heads. Figure 4-72 Purge unit 5. Put on the gloves. Caution Uncured printing material on printer components might cause skin irritation.
  • Page 86 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 7. Pull the purge unit down to open it. Figure 4-74 Opening the purge unit 8. Lift and remove the waste collector. Figure 4-75 Removing the purge-unit waste collector 9.
  • Page 87 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 10. When the following screen appears, grasp the wiper and pull it out. Figure 4-77 Removing the wiper 11. Install a new wiper, and confirm this in the wizard screen.
  • Page 88 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 12. When the following screen appears, return the waste collector to the purge unit, close the purge unit and lock it with the securing latch. Figure 4-78 Installing the waste collector and closing the purge unit 13.
  • Page 89: Replacing The Roller Waste Collector

    Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer After replacing the wiper, you determine if it needs to be adjusted to wipe the print heads effectively. You do this by looking to see if there is a gap between the print heads and the wiper, and indicating this in the wizard screen.
  • Page 90 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 2. Open the printer and locate the roller waste collector, next to the roller. Figure 4-80 Roller and waste collector 3. With the 3-mm hex (Allen) key, loosen (do not remove) the screws securing the roller waste collector.
  • Page 91: Optimizing Print Heads

    Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer After replacing the waste collector in the printer, reset the maintenance reminder in the software: 1. From the Wizards screen, select Preventive Maintenance. 2. In the opening wizard screen, click Start to begin.
  • Page 92 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer To test and optimize the print heads: 1. Prepare— ❒ disposable cleaning gloves (any clean, powder-free protective gloves) ❒ 90% isopropanol (IPA—isopropyl alcohol) or ethanol (ethyl alcohol) ❒ supplied cleaning cloths or equivalent ❒...
  • Page 93 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer When done, the Advanced Head Optimization wizard continues. To determine the condition of the print heads, the printer prints a Pattern Test. 6. Open the printer door, and tape a sheet of pink paper to the build tray.
  • Page 94 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 8. When the Pattern Test is completed, remove the sheet from the printer. 9. Make sure that the build tray is clear and close the print door and tap Next.
  • Page 95 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Printing material (resin) is jetted from each head and its weight is automatically recorded. 17. When done, remove the resin container from the printer. 18. Empty the resin into the waste container. Remove the container from the material cabinet so that you have access to the cap.
  • Page 96: Replacing Print Heads

    • Visual inspection of the head reveals that its surface is damaged—peeling or bubbles in the nozzle area. Replace print heads only after consulting with an authorized Stratasys service provider. The Head Replacement wizard guides you through the procedure of replacing a print head, and configures printer components to enable you to perform it.
  • Page 97 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer The entire print-head replacement procedure takes 90 minutes, and consists of the following phases: A. Identifying the head(s) needing replacement. This is normally done by the Head Optimization wizard or the Pattern Test.
  • Page 98 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 4. When the following screen appears, select an option for each of the print heads. Figure 4-89 Print-head replacement options When you tap Next, the wizard prepares the heads by heating them and emptying the printing material.
  • Page 99 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Removing the Defective Head 1. Open the door and clean the print heads with the cleaning cloth and alcohol. Warning: Electrical Hazard Contact with live circuits could cause serious electric shock. Do not continue before turning off the power switch and disconnecting the power cable.
  • Page 100 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 5. Loosen the thumb screws on both sides of the electronics assembly. 6. Raise the side of the electronics assembly, as shown, to allow access to the print-head driver cards.
  • Page 101 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 9. Release the latches that secure the print-head driver card. Figure 4-96 Releasing the print-head driver card 10. Remove the driver card from its holder. 11. From inside the printing chamber, loosen the securing screws on both sides of the print head.
  • Page 102 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 13. If the print head does not descend, or if you cannot remove it from the print block easily, attach the print-head extractor to the head with the screws, and pull down.
  • Page 103 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Installing the New Head 16. Place four (4) new O-ring seals in the replacement head (see Figure 4-100 on the previous page). 17. Place a cleaning cloth on the build tray and place the head on it, as shown below.
  • Page 104 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 19. Inside the printing chamber, attach the driver card to the installation tool with the elastic band. Figure 4-104 Inserting the print-head-driver installation tool Important: To install the print head correctly, the contacts on the driver card should face you as you attach it to the installation tool.
  • Page 105 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 21. In the printing chamber, place the securing brackets under the print head, then raise the head into place. Figure 4-106 Positioning the bracket under the print head 22. Tighten the securing screws on both sides of the print head.
  • Page 106 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 23. Detach the driver card from the installation tool, and install it. Secure it with the latches. Figure 4-108 Installing the print-head driver card 24. Move the supporting bracket back into place, under the driver cards, and make sure that all of the cards are secure in the circuit board.
  • Page 107 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer After replacing the print head(s), continue as follows: 1. At the back of the printer, connect the power cable and turn on the main switch. 2. At the front of the printer, press the printer power button to turn on the printer.
  • Page 108: Checking Printing Accuracy

    Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Checking Printing Accuracy If there are printing-accuracy issues, as explained below, you can check if the printing process (in the printer software) is aligned to match the exact position of the print heads installed.
  • Page 109 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 6. When the following screen appears, open the printer and remove the test paper. Figure 4-113 Test printing finished When you select the confirmation check box and tap Next, the wizard ends.
  • Page 110: Calibrating Print-Head Accuracy

    Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Calibrating Print-Head Accuracy To achieve optimum printing accuracy, the printing process (in the printer software) is aligned to match the exact position of the print heads installed. This is done with the aid of the Head Calibration wizard and a scanner. After a transparency is printed and scanned, it is analyzed.
  • Page 111 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 3. In the following screen, select Print transparency for analysis. Figure 4-115 Wizard process selection 4. Make sure that the build tray is clear and clean, and confirm this in the wizard screen.
  • Page 112 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Figure 4-118 Build tray cap removed 6. Confirm the items in the wizard screen, and tap Next. A test pattern is printed on the transparency. This completes the first part of the calibration process.
  • Page 113 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 2. In the opening screen, select ScanGear. Figure 4-120 Scanning selection 4-80...
  • Page 114 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 3. In the Advanced Mode tab, open the Favorite Settings menu, and select the printer model. Figure 4-121 Favorite Settings selection (sample) 4. Make sure that these settings are as follows: ❒...
  • Page 115 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 5. Place the test-pattern transparency face-up on the scanner platen, so that the arrow on the transparency is near the arrow on the scanner (in the lower-left corner). Make sure that the bottom and left edges of the transparency are at the borders of the platen.
  • Page 116 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 9. With the cursor, adjust the cropping frame (scan area) so that the area beyond the transparency is not scanned. Make sure that the entire area of the transparency is in the area to be scanned.
  • Page 117 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 15. Close the scanner lid. 16. Click Scan. 17. When scanning is finished, select Retouch and save the image in the dialog box and click OK. Important: Save the images as JPG files.
  • Page 118 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Analyzing the Transparencies After scanning the test pattern and the reference grid, they are analyzed by GrabCAD Print, and calibration parameters are calculated. To analyze the transparencies: 1. Open GrabCAD Print, and click on the name of the current printer to open the Select a Printer list.
  • Page 119 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 2. Click the Printer Details icon for your printer to open the pane displaying printer properties. Figure 4-129 Opening the printer properties pane Figure 4-130 Printer properties pane 4-86...
  • Page 120 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 3. Click Settings (above) to open the Settings pane (below). Figure 4-131 Settings pane 4. Click Browse Grid Image and Browse Pattern Image to import these files. GrabCAD Print calculates the head/software calibration parameters and saves them in a file on your computer.
  • Page 121 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Applying the New Parameters 1. At the printer, select Head Calibration to open the wizard again. 2. In the opening wizard screen, tap Start to begin. 3. In the following screen, select Load calibration parameters.
  • Page 122 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 4. In the following screen, select Load the calibration parameters from GrabCAD Print. Note: If the printer and the GrabCAD client are not connected via the same network, select Load the calibration parameters previously saved.
  • Page 123 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 5. In the following screen, select Load calibration parameters. Figure 4-135 Wizard process selection 6. Select a source, USB drive or network folder. Figure 4-136 Selecting a source for loading calibration parameters 7.
  • Page 124: Lubricating The Z-Axis Screw

    Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Lubricating the Z-Axis Screw The Z-axis lead screw should be lubricated with a small amount of machine grease every three months. This ensures continued smooth raising and lowering of the build tray during printing.
  • Page 125: Calibrating The Weight Sensors

    Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Calibrating the Weight Sensors Sensors measure the weight of the material cartridges and the waste container in the printer. It is important that you occasionally check that the weight measurements are accurate to prevent unnecessary waste of printing materials.
  • Page 126: Replacing The Waste Container

    Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Replacing the Waste Container Printer waste contains partially cured polymeric material, collected during normal operation and maintenance of the printer. For safety and environmental reasons, this material is kept in a special leak-proof, disposable container.
  • Page 127 Replacement boxes, waste bags, and sealing caps are supplied in the printer start-up kit and in the preventive-maintenance kit. They can be ordered from the Stratasys Customer Hub or the Call Centers. To prepare a new waste container: 1. Assemble the cardboard box, making sure to punch out the perforated sections.
  • Page 128 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer To replace the waste container: 1. Open the materials cabinet, if relevant. The waste container is the box at the bottom of the cabinet. For the J5 DentaJet XL printer, the box is visible and located behind the waste door.
  • Page 129 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Figure 4-146 Waste container for J5 DentaJet XL printers 3. Place the new waste container next to the full container. 4. Unscrew the cap securing the waste drain tube and connect it to the new container.
  • Page 130: Cleaning The Exterior Panels

    Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer Cleaning the Exterior Panels The painted exterior plastic panels of the printer has a durable finish, offering excellent chemical resistance to common cleaning materials. Follow the recommendations below when cleaning these areas of the printer.
  • Page 131 Stratasys J5 Series User Guide 4 Operating and Maintaining the Printer 6. Absorb the solution from the acrylic surface with the cloth, without applying pressure. 7. If necessary, repeat to remove any remaining marks, or apply clean water to rinse the surface.
  • Page 132: Handling Printed Models

    Handling Printed Models Removing 3D Prints After Printing Removing the Support Material Removing TrueDent Support Material (J5 DentaJet Only) Removing WSS150 Support Material (J55 Prime and J5 MediJet Only) 5-3 Removing SUP710S/SUP711 Support Material Removing SUP710S/SUP711 Support by Hand Removing SUP710S/SUP711 Support with Water Pressure Removing SUP710S/SUP711 Support with Caustic Soda Post-Printing Treatment Photobleaching for Transparent 3D Prints...
  • Page 133: Removing 3D Prints After Printing

    Stratasys J5 Series User Guide 5 Handling Printed Models Removing 3D Prints After Printing When printing is completed, you should allow the 3D prints to cool as much as possible before handling them. If additional 3D prints do not have to be produced on the printer, it is best to let the 3D prints cool in the printer, with the cover closed, as long as possible.
  • Page 134: Removing Truedent Support Material (J5 Dentajet Only)

    TrueDent Best Practice document on the Stratasys Support Center or consult a Stratasys 3D printing expert. Removing WSS150 Support Material (J55 Prime and J5 MediJet Only) WSS150 support material can be dissolved in water using one of the following methods, or a combination: •...
  • Page 135: Removing Sup710S/Sup711 Support Material

    "WSS150 Best Practice". The solution of WSS150 dissolved in water can be solidified using the Stratasys L2S (Liquid to Solid) solidifying powder. For detailed instructions on waste handling and the solidification process of the WSS150 wastewater, refer to "WSS150 Wastewater Processing and Handling Using L2S".
  • Page 136: Removing Sup710S/Sup711 Support With Water Pressure

    Stratasys J5 Series User Guide 5 Handling Printed Models Removing SUP710S/SUP711 Support with Water Pressure For most 3D prints, the most efficient way to remove support material is by using a high-pressure water jet. A few suitable systems are the Balco and Object WaterJet, and the Effegi Brega Soft Relax Dental cleaner unit.
  • Page 137: Post-Printing Treatment

    This involves exposing 3D prints to intense light immediately after printing. Photobleaching methods and instructions are described in the Best Practices for the relevant clear material. These are available on the Transparent materials page on the Stratasys Support Center. Refer to the Best Practices for: VeroClear RGD810...

This manual is also suitable for:

J55 primeJ5 medijetJ5 digital anatomyJ5 dentajetJ5 dentajet xlJ55 pro

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