PaloAlto Networks ION 3200H Hardware Reference Manual
  1. Manuals
  2. Brands
  3. PaloAlto Networks Manuals
  4. Network Hardware
  5. ION 3200H
  6. Hardware reference manual
PaloAlto Networks ION 3200H Hardware Reference Manual

PaloAlto Networks ION 3200H Hardware Reference Manual

Hide thumbs Also See for ION 3200H:
Table of Contents

Advertisement

Quick Links

Download this manual
ION 3200 and ION 3200H Hardware
Reference
docs.paloaltonetworks.com

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the ION 3200H and is the answer not in the manual?

Questions and answers

Related Manuals for PaloAlto Networks ION 3200H

Summary of Contents for PaloAlto Networks ION 3200H

  • Page 1 ION 3200 and ION 3200H Hardware Reference docs.paloaltonetworks.com...
  • Page 2 Alto Networks. A list of our trademarks can be found at www.paloaltonetworks.com/company/ trademarks.html. All other marks mentioned herein may be trademarks of their respective companies. Last Revised December 12, 2022 ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...

  • Page 3: Table Of Contents

    Install ION 3200 on a Wall....................42 Install ION 3200H on a Wall....................44 Wall Mount Template......................45 Install ION 3200 and ION 3200H in a Rack..............46 Install the ION 3200 on a Flat Surface................50 Install the ION 3200H on a Flat Surface................51 Install Antennas on ION 3200H-C5G-WW................52...
  • Page 4 Table of Contents ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...

  • Page 5: Before You Begin

    Before You Begin Learn about the product safety and compliance before you begin: • Tamper Proof Statement • Third Party Component Support • Product Safety Warnings...

  • Page 6: Tamper Proof Statement

    • The integrity of the tamper-proof tape used to seal the box or crate is not compromised. • The integrity of the warranty label on the firewall or appliance is not compromised. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc.

  • Page 7: Third Party Component Support

    Before You Begin Third Party Component Support Before you consider installing third-party hardware, read the Palo Alto Networks Third-Party Component Support statement. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...

  • Page 8: Product Safety Warnings

    French Translation: (Tous les appareils Palo Alto Networks avec au moins deux sources d’alimentation) Débranchez tous les cordons d’alimentation (c.a. ou c.c.) des entrées d’alimentation et mettez le matériel hors tension. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...
  • Page 9 • United Kingdom, National Radiological Protection Board at this URL: www.nrpb.org.uk • Cellular Telecommunications Association at this URL: www.ctia.org/ • The Mobile and Wireless Forum (MWF) at this URL: www.emfhealth.info/index.cfm ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...
  • Page 10 CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes:L’appareil ne doit pas produire de brouillage.L’appareil doit ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...
  • Page 11 Users of such applications are encouraged to have particular regard to the suitability of operating under the Australian Radio communications Class License for their radio communications need. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...
  • Page 12 Before You Begin ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...

  • Page 13: Ion 3200 And Ion 3200H Overview

    ION 3200 and ION 3200H Overview Learn about the next generation SASE ION 3200 device. • Overview of ION 3200 and ION 3200H • ION 3200 and ION 3200H Hardware Specifications • ION 3200 Front Panel • ION 3200H Front Panel •...

  • Page 14: Overview Of Ion 3200 And Ion 3200H

    ION 3200 and ION 3200H Overview Overview of ION 3200 and ION 3200H Prisma SD-WAN ION 3200 is a next generation software-defined device that can be deployed in a branch or a data center. With the introduction of ION 3200, accelerate your SASE deployment to a branch or a DC by applying WAN connectivity without installing additional hardware to enable rapid deployments.
  • Page 15 ION 3200 and ION 3200H Overview • ION 3200H-C5G-WW Enterprise small branch Hardened device integrated with L2 switch ports and 5G for world wide. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...

  • Page 16: Ion 3200 And Ion 3200H Hardware Specifications

    ION 3200 and ION 3200H Overview ION 3200 and ION 3200H Hardware Specifications Learn the hardware specifications of the ION 3200 variants series: ION 3200 Description Enterprise small branch and DC Ports Console Port 1 x RJ-45, UART/USB Type B Console...
  • Page 17 DHCP-enabled, ports 1 and 2 are used to connect to internet. L2 Switch Ports 4xRJ-45 LAN, 1Gbps USB 3.0 2 x Type-A Bypass Pair 2xRJ-45 (1pair) eMMC Storage 128GB Memory ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...
  • Page 18 10-90% condensing) Storage humidity (non- 10-90% condensing) Physical Dimensions 9” x 13” x 1.73”(228.6mm x 330.2mm x 43.9mm) Weight (lbs) 9.85 Mount options Rack, Desktop, and Wall ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...

  • Page 19: Ion 3200 Front Panel

    Power Input. Restart button Restart button. Controller LED Controller LED; the LED turns green on successful connection with the Prisma SD-WAN controller. OS LED Operating System status LED. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...
  • Page 20 ION 3200 and ION 3200H Overview Item Component Description Power LED Power LED; the LED turns green when powered on. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...

  • Page 21: Ion 3200H Front Panel

    ION 3200 and ION 3200H Overview ION 3200H Front Panel The following image shows the front panel of the ION 3200H and the table describes the front panel components. Item Component Description LED status indicators Four LEDs that indicate the...
  • Page 22 Use a dual screw ground lug to connect the device to earth ground (ground cable not included). DC power inputs Use the DC power inputs to connect power to the device. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...
  • Page 23 ION 3200 and ION 3200H Overview Item Component Description A second power supply can be used for redundancy. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...

  • Page 24: Ion 3200H-C5G-Ww Front Panel

    ION 3200 and ION 3200H Overview ION 3200H-C5G-WW Front Panel The following image shows the front panel of the ION 3200H-C5G-WW and the table describes the front panel components. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc.
  • Page 25 ION 3200 and ION 3200H Overview ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...
  • Page 26 RJ-45 to USB cable and terminal emulation software. The console connection provides access to device boot messages, the Maintenance Recovery Tool (MRT), and the command line interface (CLI). ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...
  • Page 27 (ground cable not included). DC power inputs Use the DC power inputs to connect power to the device. A second power supply can be used for redundancy. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...

  • Page 28: Ion 3200 Back Panel

    The following image shows the back panel of the ION 3200 and the table describes the back panel components. Item Description Earth ground connection. Part Number Serial Number QR Code Tamper proof label. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...

  • Page 29: Ion 3200H And Ion 3200H-C5G-Ww Back Panel

    ION 3200 and ION 3200H Overview ION 3200H and ION 3200H-C5G-WW Back Panel The following image shows the back panel of the ION 3200H and ION 3200H-C5G-WW and the table describes the back panel components. Item Component Description Earthing Earth ground connection.

  • Page 30: Ion 3200 Leds

    The LED blinks when there is speed detected on the link. • Off—No link or speed is 10Mbps. • Green—Link detected and speed is 100Mbps. • Yellow—Link detected and speed is 1Gbps. • SFP/SFP+ ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...

  • Page 31: Ion Device 3200H Leds

    ION 3200 and ION 3200H Overview ION Device 3200H LEDs The following table describes how to interpret the status LEDs on all of the ION 3200H device. Description Front Panel LEDs • Green—The device is powered on. • Off—The device is not powered on or an error has occurred with the...
  • Page 32 Prisma SD-WAN web interface. - Excellent - Good - Fair - Poor - Modem Error, hover over the icon to see the error. - No modem or signal detected. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...

  • Page 33: Ion 3200 Installation Kit Components

    • 1x USB to RJ-45 serial cable. ION 3200H Installation Kit Components The ION 3200H device installation kit contains the following parts and tools to install the device: • 1x ION 3200H device ships with 1x 270W power adapter. • 2x Euroblock connector and terminal block.
  • Page 34 The long antenna cable connects to the front panel side (overlay) and the short cable connects to the back panel side. ION 3200H-C5G-WW comes with 4 antenna cables in the rack mount kit. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc.

  • Page 35: Ion 3200 And Ion 3200H Compliance Statement

    • Nationally Recognized Testing Laboratory (NRTL)—Product Maximum Ambient Temperature: 40 oC (ION 3200) and 60 oC (ION 3200H and ION 3200H-C5G-WW) Risk of explosion if battery is replaced by an incorrect type. Dispose of used battery according to local regulations.
  • Page 36 • Korean Communications Commission (KCC) Class A Statement—This equipment is an electromagnetic compatible device for business purposes (Class A). The provider or user should be aware that the equipment is intended for use outside the home. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...
  • Page 37 ION 3200 and ION 3200H Overview • Taiwan Declaration of the Presence Condition of the Restricted Substances Marking. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...
  • Page 38 ION 3200 and ION 3200H Overview ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...
  • Page 39 ION 3200 and ION 3200H Overview • Thailand Regulation for Non-Radio Equipment: ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...
  • Page 40 ION 3200 and ION 3200H Overview ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...

  • Page 41: Install Ion 3200 And Ion 3200H

    Install ION 3200 on a Wall • Install ION 3200H on a Wall • Wall Mount Template • Install ION 3200 and ION 3200H in a Rack • Install the ION 3200H on a Flat Surface • Install Antennas on ION 3200H-C5G-WW •...

  • Page 42: Install Ion 3200 On A Wall

    Make sure the device is securely connected to each of the four screws before you let go. Screws and anchors are part of the wall-mount kit which is a separate kit option. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...
  • Page 43 After you secure the power adapter to the bracket, mount the bracket next to the device using wood or drywall screws as appropriate. The following image shows a completed installation for an ION 3200 with a single power adapter. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...

  • Page 44: Install Ion 3200H On A Wall

    Install ION 3200 and ION 3200H Install ION 3200H on a Wall Install an ION 3200H on a drywall or plywood wall using the wall-mount kit as described in the following procedure. The wall mount kit (PAN-1RU-SMALL-WALLMNT) is not included with the device and must be purchased separately.

  • Page 45: Wall Mount Template

    Download and print the following wall mount template to secure the template to the wall where you intend to mount the ION 3200 device and use it to mark the location for each of the four wall-mount screws. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...

  • Page 46: Install Ion 3200 And Ion 3200H In A Rack

    Install ION 3200 and ION 3200H Install ION 3200 and ION 3200H in a Rack Mount the ION device in a 19” equipment rack using the racktray. The mounting equipment requires 1 RU of rack space. The racktray kit enables you to install an ION 3200 device in a 19" rack. The installation hardware consists of a metal base and two rails.
  • Page 47 Plug the power supply connector into the back of the device. Using the provided tie-wraps, bind and secure the power supply cable toward the back end of the tray using the sheet- metal lances toward the center of the tray. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...
  • Page 48 Align the slotted holes in the mounting tray to the holes in the equipment frame. Secure the mounting tray to the equipment frame on both sides using 3 screws each (not provided). The screws must be compatible with your equipment frame. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...
  • Page 49 Install ION 3200 and ION 3200H STEP 11 | Proceed to Power on the ION 3200 and ION 3200H. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...

  • Page 50: Install The Ion 3200 On A Flat Surface

    Install the ION 3200 on a Flat Surface The ION 3200 device ships with rubber “feet” attached to the bottom of the device. The device can be set horizontally upon a flat surface. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...

  • Page 51: Install The Ion 3200H On A Flat Surface

    Install ION 3200 and ION 3200H Install the ION 3200H on a Flat Surface The ION 3200H device ships with rubber “feet” attached to the bottom of the device. The device can be set horizontally upon a flat surface. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc.

  • Page 52: Install Antennas On Ion 3200H-C5G-Ww

    Install ION 3200 and ION 3200H Install Antennas on ION 3200H-C5G-WW The ION 3200H-C5G-WW supports multi-band antennas which can be easily secured to the device. The ION 3200H-C5G-WW has four antenna SMA (F) connectors. The antennas must be connected before the device is installed in an equipment rack.
  • Page 53 Ensure that power cables do not cross over the antennas as this can cause signal quality distortion and antenna performance degradation. ION 3200 and ION 3200H Hardware Reference 2025 Palo Alto Networks, Inc. ©...

  • Page 54: Power On The Ion 3200 And Ion 3200H

    Press the power switch three times (press and hold for one second, and then release) to restart the device. Shut Down the ION 3200 and ION 3200H Shut down the ION 3200 and and ION 3200H in the following ways: • Shut down using the Device Toolkit commands Run the device toolkit command debug shutdown to shut down the device.

  • Page 55: Troubleshoot The Ion 3200 And Ion 3200H

    Troubleshoot the ION 3200 and ION 3200H • Troubleshoot Common Issues of ION 3200 and ION 3200H...

  • Page 56: Troubleshoot Common Issues Of Ion 3200 And Ion 3200H

    Troubleshoot the ION 3200 and ION 3200H Troubleshoot Common Issues of ION 3200 and ION 3200H Troubleshoot the issue by following the resolution steps mentioned in the table. If the issue persists, contact Palo Alto Networks Support. Alerts and alarms are reported when there is fault in the system or an issue with the cellular modem.

This manual is also suitable for:

Ion 3200

Table of Contents