Asus ProArt PA27JCV Manual

Care & Cleaning

• Before you lift or reposition your monitor, it is better to disconnect the cables and power cord. Follow the correct lifting techniques when positioning the monitor. When lifting or carrying the monitor, grasp the edges of the monitor. Do not lift the display by the stand or the cord.
• Cleaning. Turn your monitor off and unplug the power cord. Clean the monitor surface with a lint-free, non-abrasive cloth. Stubborn stains may be removed with a cloth dampened with mild cleaner.
• Avoid using a cleaner containing alcohol or acetone. Use a cleaner intended for use with the monitor. Never spray cleaner directly on the screen, as it may drip inside the monitor and cause an electric shock.

The following symptoms are normal with the monitor:

• You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
• When the same image is displayed for hours, an afterimage of the previous screen may remain after switching the image. The screen will recover slowly or you can turn off the Power Switch for hours.
• When the screen becomes black or flashes, or cannot work anymore, contact your dealer or service center to fix it. Do not repair the screen by yourself!

Conventions used in this guide

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Information to prevent injury to yourself when trying to complete a task.

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Information to prevent damage to the components when trying to complete a task.

:
Information that you MUST follow to complete a task.

NOTE: Tips and additional information to aid in completing a task.

Where to find more information

Refer to the following sources for additional information and for product and software updates.

1. ASUS websites
   The ASUS websites worldwide provide updated information on ASUS hardware and software products. Refer to http://www.asus.com
2. Optional documentation
   Your product package may include optional documentation that may have been added by your dealer. These documents are not part of the standard package.

Takeback Services

ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for our customers to be able to responsibly recycle our products, batteries and other components as well as the packaging materials.

Please go to http://csr.asus.com/english/Takeback.htm for detail recycling information in different region.

Product information for EU energy label

PA27JCV

Product introduction

Package contents

Check your package for the following items:

LCD monitor

Monitor base

Quick start guide

Warranty card

Power cord

HDMI cable (optional)

DisplayPort cable (optional)

USB C to C cable (optional)

Color calibration testing report

ProArt welcome card

Microfiber cloth

If any of the above items is damaged or missing, contact your retailer immediately.

NOTE: If you need to replace the power cord or the connection cable(s), please contact ASUS customer service.

Monitor introduction

Front view

1. Light Sensor: This sensor is used to detect the change of ambient light.
2. Power button/power indicator
   • Turns the monitor on/off. Press and hold this button for 0.6 seconds will shut down the monitor.
   • The color definition of the power indicator is as the below table.

3. Input Select:
   • Press this button to display the OSD menu when the OSD is off.
   • Press this button to switch to next active input source (if available).
4. QuickFit Plus button:
   • Press this button to display the OSD menu when the OSD is off.
   • Selects the QuickFit Plus function.
5. Shortcut 1
   • Press this button to display the OSD menu when the OSD is off.
   • Default: Energy Saving hotkey
   • To change the hotkey function, go to the Shortcut > Shortcut 1 menu.
6. Shortcut 2
   • Press this button to display the OSD menu when the OSD is off.
   • Default: Brightness hotkey
   • To change the hotkey function, go to the Shortcut > Shortcut 2 menu.
7. Exit button:
   • Press this button to display the OSD menu when the OSD is off.
   • Exits the OSD menu.
8. Menu (5-way) button:
   • Press this button to display the OSD menu when the OSD is off. Press this button again to enter the OSD main menu.
   • Enacts the selected OSD menu items.
   • Increases/Decreases values or moves your selection up/down/left/ right.
   • Push the 5-way button down for over 5 seconds to toggle the Key Lock function between on and off.

Back view

1. Kensington lock slot.
2. Power switch: Press the switch to turn on/off power.
3. AC-IN port: This port connects the power cord.
4. HDMI port: This port is for connection with an HDMI compatible device.
5. DisplayPort in: This port is for connection with a DisplayPort compatible device.
6. USB 3.2 Gen 1 Type-C (KVM Upstream 1): This port is for connection with a USB upstream cable. The connection supports USB power and data delivery.
   NOTE: This monitor is Super-Speed USB 3.2 Gen 1 compatible(5Gbps). The port offer 96W power delivery with output voltage of 5V/3A, 9V/3A, 12V/3A 15V/3A, 20V/4.8A.
7. USB 3.2 Gen 1 Type-C (KVM Upstream 2): This port is for connection with a USB upstream cable. The connection supports data delivery only.
8. Earphone Jack: This port is only available when an HDMI/DisplayPort/USB Type-C cable is connected.
9. USB 3.2 Gen 1 Type-A: These ports are for connection with USB devices, such as USB keyboard/mouse, USB flash drive, etc.
10. USB 3.2 Gen 1 Type-C: This port is for connection with USB devices, such as USB keyboard/mouse, USB flash drive, etc.

Setup

Assembling the monitor arm/base

NOTE: Base screw size: M6 x 16.2 mm.

To assemble the monitor base:

1. Make sure the triangle marks of VESA cover aligned.
2. Attach the arm into the VESA cover.
3. Shut the lock to make the arm and VESA cover assembled.
4. Have the front of the monitor face down on a table, slide the tabs on the arm into the slots on the VESA cover.
5. Press down the arm assembly to snap it into place.
6. Attach the base into the arm, making sure the tab on the arm fits into the groove on the base.
7. Fix the base to the arm by fastening the bundled screw.

We recommend that you cover the table surface with soft cloth to prevent damage to the monitor.

Detaching the arm/base (for VESA wall mount)

The detachable arm/base of this monitor is specially designed for VESA wall mount.

To detach the arm/base:

1. Have the front of the monitor face down on a table.
2. Press the release button, and then detach the arm/base from the monitor (Figure 1).
   
   
   We recommend that you cover the table surface with soft cloth to prevent damage to the monitor.
   NOTE:
   • The VESA wall mount kit (100 x 100 mm) is purchased separately.
   • Use only with UL/CSA/GS Listed Wall Mount Bracket with minimum weight/load bearing capacity of 5.85 kg (12.9 Ib) (Screw size: M4 x 10 mm).

Adjusting the monitor

• For optimal viewing, we recommend that you look at the full face of the monitor, then adjust the monitor to the angle that is most comfortable for you.
• Hold the stand to prevent the monitor from falling when you change its angle.
• You can adjust the monitor's angle from +23˚ to -5˚, +/- 30˚ swivel adjustment from either left or right, and it allows +/- 90˚ pivot adjustment. You can also adjust the monitor's height within +/- 130 mm.

NOTE: It is normal that the monitor slightly shakes while you adjust the viewing angle.

Connecting the cables

Connect the cables as the following instructions:

• To connect the power cord: Connect one end of the power cord securely to the monitor's AC input port, the other end to a power outlet.
• To connect the HDMI/DisplayPort/USB Type-C* cable:
  1. Plug one end of the HDMI/DisplayPort/USB Type-C* cable to the monitor's HDMI/DisplayPort/USB Type-C jack.
  2. Connect the other end of the HDMI/DisplayPort/USB Type-C* cable to your device's HDMI/DisplayPort/USB Type-C jack.
     NOTE: It is suggested to use USB certified Type-C cable. If the signal source supports DP Alt mode, all video, audio and data signal can be transmitted.
• To use the earphone: connect the end with plug type to the monitor's earphone jack when an HDMI/DisplayPort/USB Type-C signal is fed.
• To use the USB 3.2 Gen 1 ports:
  • Upstream: Use an USB Type-C cable and plug on end of the Type-C connector to the monitor's USB Type-C port as upstream and the other end to your computer's USB Type-C jack. Or use an USB Type-C to Type-A cable and plug the Type-C connector to the the monitor's USB Type-C as upstream and the Type-A connector to your computer's USB Type-A jack. Make sure your computer is installed with the Windows, macOS operating system. That will enable the USB ports on the monitor to work.
  • Downstream: Use an USB cable to connect your device with the monitor's USB Type-A jack.

NOTE: When these cables are connected, you can choose the desired signal from the Signal item in the OSD menu.

NOTE: If you need to replace the power cord or the connection cable(s), please contact ASUS customer service.

Turning on the monitor

Press the power button . See location of the power button. The power indicator lights up in white to show that the monitor is ON.

General instructions

OSD (On-Screen Display) menu

How to reconfigure

1. Press any button to display the OSD menu.
2. Press the Menu (5-way) button to enter the OSD main menu.
3. Move the Menu (5-way) button up/down/left/right to navigate through the functions. Highlight the desired function and press the Menu (5-way) button to activate it. If the function selected has a sub-menu, move the Menu (5way) button up/down to navigate through the sub-menu functions. Highlight the desired sub-menu function and press the Menu (5-way) button or move the Menu (5-way) button to activate it.
4. Move the Menu (5-way) button up/down to change the settings of the selected function.
5. To exit and save the OSD menu, press the button or move the Menu (5-way) left repeatedly until the OSD menu disappears. To adjust other functions, repeat steps 1-4.

OSD function introduction

1. Preset
   This function contains 10 sub-functions you can select for your preference. Each mode has the Reset selection, allowing you to maintain your setting or return to the preset mode.
   
   • Native Mode: Best choice for document editing.
     NOTE: Native Mode meets Energy Star ® requirements.
   • sRGB Mode: Compatible with sRGB color space, sRGB mode is the best choice for document editing.
   • Adobe RGB Mode: Compatible with Adobe RGB color space.
   • Rec.2020 Mode: Compatible with Rec.2020 color space.
   • DCI-P3 Mode: Compatible with DCI-P3 color space.
   • DICOM Mode: Compatible with DICOM standard, best choice for medical image checking.
   • Rec. 709 Mode: Compatible with Rec. 709 color space.
   • HDR: High Dynamic Range. Contains three HDR modes (PQ Optimized, PQ Clip, and PQ Basic).
     NOTE: To activate this function, you need to do the following: turn off PIP/PBP. For better HDR performance (to meet DisplayHDR standard), you need to do the following: set Dynamic Dimming to Fast and HDR mode to PQ Clip.
   • User Mode 1/User Mode 2: Allows you to make color adjustments in the Advanced Setting.

Below table shows the default configurations for each ProArt Preset mode:

2. Palette
   Set a desired color setting from this menu.
   
   • Brightness: The adjusting range is from 0 to 100.
   • Contrast: The adjusting range is from 0 to 100.
   • Saturation: The adjusting range is from 0 to 100.
   • Hue: Shifts the image color between green and purple.
   • Color Temp.: Contains 5 modes including 9300K, 6500K, 5500K, 5000K and P3-Theater. P3-Theater is only available for DCI-P3 Mode.
   • Gamma: Allows you to set the color mode to 2.6, 2.4, 2.2, 2.0 or 1.8.
   • RGB Tuning:
     • Gain: The adjusting range is from 0 to 100.
     • Offset: The adjusting range is from 0 to 100.
   • Black Level: To adjust the initialized 1st signal level of darkest gray level.
     • Signal: The adjusting range is from 0 to 100.
     • Backlight: To adjust darkness of backlight.
   • Color Reset:
     • Current Preset: Resets the color settings of current color mode to the factory default value.
     • All Presets: Resets the color settings of all color modes to the factory default value.
3. Image
   Set the image related setting from this menu.
   
   • Sharpness: The adjusting range is from 0 to 100.
   • Trace Free: Adjusts the response time of the monitor.
     NOTE: To activate this function, you need to do the following: turn off PIP/PBP and disable HDR on your device.
   • Aspect Control: Adjusts the aspect ratio to Full, Dot to Dot or 1:1 Ratio.
     NOTE: To activate this function, you need to do the following: turn off MediaSync and PBP.
   • Input Range: To map signal range with whole black to white presented range of display.
   • Blue Light Filter: Adjust the strength of blue light filter.
     NOTE: To activate this function, you need to do the following: disable HDR on your device.
4. PIP/PBP
   The PIP/PBP menu allows you to open up another sub-window connected from another video source (when input source is below 60Hz) besides the main-window from your original video source.
   NOTE: To activate this function, you need to do the following: turn off MediaSync/ VRR/Dynamic Dimming and disable HDR on your device.
   
   • Mode: Selects PIP, PBP function, or turn it off.
     NOTE: To scale both displays to full screen in PBP mode, set resolution settings for both as 5120 x 2880 in OS display settings. (And make sure that the scaling option is "Maintain Display Scaling" if you are using an Intel graphic card.)
   • Source: Selects the video input source from among HDMI, DisplayPort and USB Type-C. The table below shows the input source combinations.
   • Color setting: Select color Preset for Main and Sub windows.
   • PIP Size: Adjusts the PIP size to Small, Medium or Large (Only available for the PIP mode).
5. QuickFit Plus
   In this function, you can use different kinds of alignment patterns.
   NOTE: To activate this function, you need to do the following: turn off PIP/PBP, disable HDR on your device and restore your screen back to normal position (do not rotate).
   
   • Safe Area: Facilitates designers and users to organize content and layout on one page and achieve a consistent look and feel. The selections are: 1:1, Action Safe, Title Safe, 3 x 3.
   • Center Marker: Adjusts the Type 1, Type 2, Type 3.
   • Mirror Mode: Flip the image horizontally.
   • Customization: You can decide the frame size by moving the Menu (5-way) button up/down/left/right. You can press the Menu (5-way) button for longer than 3 seconds to switch the measurements between millimeter and inch.
   • Ruler: This pattern presents physical ruler on top and left side. You can press the Menu (5-way) button for longer than 3 seconds to switch the measurements between metric and imperial.
6. Input
   In this function, you can select your desired input source.
   
   • Auto Detection: automatically detects other active signals when current input signal is inactive.
     NOTE: To activate this function, you need to do the following: remove the connection of Daisy-Chain DisplayPort output (to disable MST output).
7. Settings
   Allows you to adjust the system.
   
   • MediaSync: Turn on VESA MediaSync support.
     • MediaSync can only be activated within 48Hz ~ 60Hz.
     • For supported GPUs, minimum PC system and driver requirements, please contact the GPU manufactures.
       NOTE: To activate this function, you need to do the following: turn off PIP/PBP.
   • Dynamic Dimming: Synchronizes with contents while contrast changing to execute backlight dynamic dimming. You can adjust the synchronization speed as "on" or "Off".
     NOTE: To activate this function, you need to do the following: turn off PIP/PBP.
   • Power Saving: Select Normal Level for power on hub during power saving. Select Deep Level for power off hub during power saving.
     NOTE: To activate daisy chaining, you need to do the following: set Power Saving to Normal Level. Note: Input port will be fixed (no auto detection) when DP out cable is plugged.
   • OSD Setup:
     • Adjusts the OSD Timeout from 10 to 120 seconds.
     • Enables or disables the DDC/CI function.
     • Adjusts the OSD background from Opaque to Transparent.
     • Enables or disables the Auto Rotation function.
       NOTE: To activate Auto Rotation, you need to do the following: turn off PIP/PBP.
   • Language: There are 23 languages for your selection, including English, French, German, Italian, Spanish, Dutch, Portuguese, Russian, Czech, Croatian, Polish, Romanian, Hungrian, Turkish, Simplified Chinese, Traditional Chinese, Japanese, Korean, Thai, Indonesian, Persian, Ukrainian, Vietnamese.
   • Sound:
     • Adjusts Volume from 0 to 100.
     • Mute or un-Mute the audio output.
     • Select audio input from PIP/PBP Sources.
       NOTE: To activate Sound function, you need to do the following: turn on PIP/PBP.
   • DisplayPort Stream: Compatibility with graphic card. Select DisplayPort 1.2, DisplayPort 1.4 or DisplayPort 1.4 + USB 3.2 by graphic card DP version.
     NOTE: To activate daisy chaining, you need to do the following: set Power Saving to Normal Level. Note: Input port will be fixed (no auto detection) when DP out cable is plugged.
   • Lock:
     • Key: To disable all function keys. Push the 5-way button down for over 5 seconds to cancel the key lock function.
     • Preset Setting: To lock all parameters and disable (gray out) ProArt Palette.
   • Power Indicator: Turns the power LED indicator on/off.
   • Light Sync: Adjusts backlight luminance and color temperature according to ambient or internal light conditions.
     • Inner Brightness: Compensates backlight strength according to the luminance difference away from default condition.
     • Ambient Brightness: Adjust backlight luminance dynamically according to ambient lighting.
     • Ambient Color Temperature: Adjust color temperature dynamically according to ambient lighting.
   • KVM: Allows users to assign corresponding USB upstream ports to their HDMI/ DisplayPort connections. It follows the rules below.
     • Upstream 1: USB Type-C port with DP Alt Mode.
     • Upstream 2: USB Type-C port (Data delivery only).
     • Upstream 1/Auto takes priority after an All Reset, selected if connected. 1st connected upstream takes priority. This means if only an upstream is connected, KVM switches to it regardless of the OSD settings.
     • Selects last effective option after powered on if both connected.
     • Switches KVM after switching port manually or automatically if there's a matched option selected.
     • Switches KVM immediately if any option is changed in OSD menu, only if the corresponding upstream is connected.
   • CEC: Connects the power on and shutdown control of the monitor and a NUC mini PC connected to it via HDMI port.
     • Switches on or off the monitor using the power button in the front bezel also turns on or off the NUC connected to it.
     • Switches on or off the NUC connected to also turns on or off the monitor.
   • Information: Shows the monitor information.
   • All Reset: "Yes" allows you to restore the default settings.
8. Shortcut
   Defines the functions for Shortcut 1 and 2 buttons.
   
   • Shortcut 1/Shortcut 2: Selects a function for Shortcut 1 and 2 buttons.
     NOTE: When a certain function is selected or activated, your shortcut key may not support. Available function choices for shortcut: Blue Light Filter, Brightness, HDR, Contrast, PIP/PBP, Color Temp., Volume, Energy Saving, User Mode 1, User Mode 2.

Specifications summary

*Specifications are subject to change without notice.
**Power consumption of On Mode as defined in Energy Star 8.0 version.

Outline dimensions

ASUS PA27JCV Outline Dimension
*Unit: mm(inch)

Troubleshooting (FAQ)

Supported operating modes

"P" / "N" stands for "Positive" / "Negative" polarity of incoming H-sync/V-sync (input timing).

When the monitor is operating in the video mode (ie, not displaying data), the following high definition modes shall be supported in addition to standard definition video.

Safety information

• Before setting up the monitor, carefully read all the documentation that came with the package.
• To prevent fire or shock hazard, never expose the monitor to rain or moisture.
• Never try to open the monitor cabinet. The dangerous high voltages inside the monitor may result in serious physical injury.
• If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
• Before using the product, make sure all cables are correctly connected and the power cables are not damaged. If you detect any damage, contact your dealer immediately.
• Slots and openings on the back or top of the cabinet are provided for ventilation. Do not block these slots. Never place this product near or over a radiator or heat source unless proper ventilation is provided.
• The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.
• Use the appropriate power plug which complies with your local power standard.
• Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
• Avoid dust, humidity, and temperature extremes. Do not place the monitor in any area where it may become wet. Place the monitor on a stable surface.
• Unplug the unit during a lightning storm or if it will not be used for a long period of time. This will protect the monitor from damage due to power surges.
• Never push objects or spill liquid of any kind into the slots on the monitor cabinet.
• To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100-240V AC.
• By means of a power cord connected to a socket-outlet with earthing connection.
• If you encounter technical problems with the monitor, contact a qualified service technician or your retailer.
• Adjustment of the volume control as well as the equalizer to other settings than the center position may increase the ear-/headphones output voltage and therefore the sound pressure level.

Documents / Resources

References

• ASUS Global
• Global Take Back Service | Resource Regeneration | Circular Economy | ASUS ESG website, ASUS ESG goal

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