Asus VA24DCP, VA27DCP Manual
![]()
Say hello to a more sustainable product
IT products are associated with a wide range of sustainability risks throughout their life cycle. Human rights violations are common in the factories. Harmful substances are used both in products and their manufacture. Products can often have a short lifespan because of poor ergonomics, low quality and when they are not able to be repaired or upgraded.
This product is a better choice. It meets all the criteria in TCO Certified, the world's most comprehensive sustainability certification for IT products. Thank you for making a responsible product choice, that help drive progress towards a more sustainable future!
Criteria in TCO Certified have a life-cycle perspective and balance environmental and social responsibility. Conformity is verified by independent and approved verifiers that specialize in IT products, social responsibility or other sustainability issues. Verification is done both before and after the certificate is issued, covering the entire validity period. The process also includes ensuring that corrective actions are implemented in all cases of factory non-conformities. And last but not least, to make sure that the certification and independent verification is accurate, both TCO Certified and the verifiers are reviewed regularly.
Want to know more?
Read information about TCO Certified, full criteria documents, news and updates at tcocertified.com. On the website you'll also find our Product Finder, which presents a complete, searchable listing of certified products.
Setup
Assembling the monitor arm/base
To assemble the monitor base:
![Asus - VA24DCP - Assembling the monitor arm/base Assembling the monitor arm/base]()
- Have the front of the monitor face down on a table.
- Attach the base into the arm, making sure the tab on the arm fits into the groove on the base.
- Fix the base to the arm by rotating the base until it fits into place.
We recommend that you cover the table surface with soft cloth to prevent damage to the monitor.
Detaching the arm/base (for VESA wall mount)
The detachable arm/base of this monitor is specially designed for VESA wall mount.
To detach the arm/base:
![Asus - VA24DCP - Detaching the arm/base (for VESA wall mount) Detaching the arm/base (for VESA wall mount)]()
- Have the front of the monitor face down on a table.
- Remove the rubbers in the four screw holes. (Figure 1)
- Remove the base (Figure 2).
- Remove the hinge cover (Figure 3).
- Use a screwdriver to remove the screw(s) on the hinge (Figure 4), then remove the hinge.
We recommend that you cover the table surface with soft cloth to prevent damage to the monitor.
![information]()
- The VESA wall mount kit (100 x 100 mm) is purchased separately.
- Use only the UL Listed Wall Mount Bracket with minimum weight/load 22.7kg (Screw size: M4 x 10 mm)
Adjusting the monitor
![]()
- For optimal viewing, we recommend that you look at the full face of the monitor, then adjust the monitor to the angle that is most comfortable for you.
- Hold the stand to prevent the monitor from falling when you change its angle.
- The recommended adjusting angle is +23 to -5˚.
Connecting the cables
Connect the cables as the following instructions:
![Asus - VA24DCP - Connecting the cables Connecting the cables]()
- To connect the power cord: Connect one end of the power cord securely to the monitor's AC input port, the other end to a power outlet.
- To connect the HDMI/USB Type-C* cable:
- Plug one end of the HDMI/USB Type-C* cable to the monitor's HDMI/ USB Type-C jack.
- Connect the other end of the HDMI/USB Type-C* cable to your computer's HDMI/USB Type-C jack.
*We highly recommend that you use an Emark USB Type-C cable for optimal performance.
- To use the earphone: connect the end with plug type to the monitor's line out port when an HDMI/USB Type-C signal is fed.
When these cables are connected, you can choose the desired signal from the Input Select item in the OSD menu.
Turning on the monitor
Press the power button
. See the location of the power button. The power indicator
lights up in white to show that the monitor is ON.
General instructions
How to reconfigure
![Asus - VA24DCP - OSD (On-Screen Display) menu - Step 1 OSD (On-Screen Display) menu - Step 1]()
- Press any button (except the Power button) to display the OSD menu.
- Press the
Menu button to activate the OSD menu. - Press the buttons as indicated on the screen to navigate through the functions. Highlight the desired function and press
to activate it. If the function selected has a sub-menu, press
and
again to navigate through the sub-menu functions. Highl-ight the desired sub-menu function and press
to activate it. - Press
and
to change the settings of the selected function. - To exit and save the OSD menu, press
or
repeatedly until the OSD menu disappears. To adjust other functions, repeat steps 1-4.
OSD function introduction
- 1. Splendid
This function contains 8 sub-functions you can select for your preference. Each mode has the Reset selection, allowing you to maintain your setting or return to the preset mode.
![Asus - VA24DCP - OSD (On-Screen Display) menu - Step 2 OSD (On-Screen Display) menu - Step 2]()
- Scenery Mode: Best choice for scenery photo display with Splendid Video Enhancement.
- Standard Mode: Best choice for document editing with Splendid Video Enhancement.
Standard Mode meets Energy Star ® requirements. - Theater Mode: Best choice for movies with Splendid Video Enhancement.
- Game Mode: Best choice for game playing with Splendid Video Enhancement.
- Night View Mode: Best choice for dark-scene games or movies with Splendid Video Enhancement.
- sRGB Mode: best choice for viewing photos and graphics from PCs.
- Reading Mode: This is the best choice for book reading.
- Darkroom Mode: This is the best choice for a weak ambient light environment.
![information]()
- In the Standard mode, the following function(s) are not user-configurable: Saturation, Skin Tone, Sharpness, ASCR.
- In the sRGB mode, the following function(s) are not user-configurable: Brightness, Contrast, Saturation, Color Temp., Skin Tone, Sharpness, ASCR.
- In the Reading mode, the following function(s) are not user-configurable: Contrast, Saturation, Color Temp., Skin Tone, Sharpness, ASCR.
- Eye Care
In this function, you can adjust settings to better protect your eyes.
![Asus - VA24DCP - OSD (On-Screen Display) menu - Step 3 OSD (On-Screen Display) menu - Step 3]()
- Blue Light Filter: In this function, you can adjust the blue light filter from 0 to Max.
* 0: No change.
* Max: The higher the level, the less blue light is scattered. When blue light filter is activated, the default settings of Standard Mode will be automatically imported. Besides maximum level, the brightness is user-configurable. Maximum is the optimized setting. It is compliance with TUV low blue light certification*. The brightness function is not user configurable.
*When color augmentation is in default value (50).
Please refer to the following to alleviate eye strains: - Users should take some time away from the display if working for long hours. It is advised to take short breaks (at least 5 mins) after around 1 hour of continuous working at the computer. Taking short and frequent breaks is more effective than a single longer break.
- To minimize eye strain and dryness in your eyes, users should rest the eye periodically by focusing on objects that are far away.
- Eye exercises can help to reduces eye strain. Repeat these exercises often. If eye strain continues please consult a physician. Eye exercises:
- Repeating look up and down
- Slowly roll your eyes
- Move your eyes diagonal.
- High energy blue light may lead to eye strain and AMD (Age-Related Macular Degeneration). Blue light filter to reduce 70% (max.) harmful blue light to avoiding CVS (Computer Vision Syndrome) when the user adjusts blue light filter bar to maximum level.
- Rest Reminder: This function provides you a rest reminder according to how long you set for your working time. For example, if you set a 30-minute working time and there will be a pop up reminder appeared on the upper left corner of the monitor for 5 seconds when time is up. Press any key to make this reminder OSD disappear.
When this function is enabled, the following functions are not available: Splendid Demo Mode, GamePlus, QuickFit. - Color Augmentation: The adjusting range of color enhancement is from 0 to 100.
![information]()
- This function is not available when sRGB Mode is selected in the Splendid menu.
- This function is not available when Reddish or Yellowish is selected in the Skin Tone menu.
- Color
Set a desired color setting from this menu.
![Asus - VA24DCP - OSD (On-Screen Display) menu - Step 4 OSD (On-Screen Display) menu - Step 4]()
- Brightness: The adjusting range is from 0 to 100.
- Contrast: The adjusting range is from 0 to 100.
- Saturation: The adjusting range is from 0 to 100.
- Color Temp.: Contains 4 modes including Cool, Normal, Warm and User Mode.
- Skin Tone: contains three color modes including Reddish, Natural, and Yellowish.
- Image
Set the image related setting from this menu.
![Asus - VA24DCP - OSD (On-Screen Display) menu - Step 5 OSD (On-Screen Display) menu - Step 5]()
- Sharpness: The adjusting range is from 0 to 100.
- Trace Free: Adjusts the response time of the monitor.
- Aspect Control: Adjusts the aspect ratio to full, 4:3, or OverScan.
4:3 is only available when input source is in 4:3 format. OverScan is only available for the HDMI input source. - VividPixel: Enhances the outline of the displayed picture and generates high-quality images on screen.
- ASCR: Turns on/off the ASCR (ASUS Smart Contrast Ratio) function.
- AMD FreeSync (HDMI and USB Type-C only): Allows a FreeSync supported* graphics source to dynamically adjust display refresh rate based on typical content frame rates for power efficient, virtually stutter free and low-latency display update.
![information]()
* FreeSync (HDMI and USB Type-C only) can only be activated within 48Hz ~ 75Hz.
* For supported GPUs, minimum PC system and driver requirements, please contact the GPU manufactures.
- Input Select
In this function, you can select your desired input source.
![Asus - VA24DCP - OSD (On-Screen Display) menu - Step 6 OSD (On-Screen Display) menu - Step 6]()
- System Setup
Allows you to adjust the system.
![Asus - VA24DCP - OSD (On-Screen Display) menu - Step 7 OSD (On-Screen Display) menu - Step 7]()
- Volume: The adjusting range is from 0 to 100.
- Splendid Demo Mode: Splits the screen into two for Splendid modes comparison. (Scenery mode only)
- GamePlus: The GamePlus function provides a toolkit and creates a better gaming environment for users when playing different types of games. The crosshair overlay with different crosshair options lets you choose the one that best suits the game you're playing. There's also an onscreen timer you can position on the left of the display so you can keep track of the elapsed gaming time; while the FPS (frames per second) counter lets you know how smooth the game is running. Display Alignment displays alignment lines on 4 sides of the screen, serving as an easy and handy tool for you to line up multiple monitors perfectly.
![Asus - VA24DCP - OSD (On-Screen Display) menu - Step 8 OSD (On-Screen Display) menu - Step 8]()
- QuickFit: You can have a preview of the document or photo layout directly on screen without printing test copies.
* Alignment: This facilitates designers and users to organize content and layout on one page and achieve a consistent look and feel.
![Asus - VA24DCP - OSD (On-Screen Display) menu - Step 9 OSD (On-Screen Display) menu - Step 9]()
* Paper size: You can view the documents in real size on the screen.
![Asus - VA24DCP - OSD (On-Screen Display) menu - Step 10 OSD (On-Screen Display) menu - Step 10]()
* Photo: The various real photo sizes displayed provides photographers and other users to accurately view and edit their photos in real size on the screen.
![Asus - VA24DCP - OSD (On-Screen Display) menu - Step 11 OSD (On-Screen Display) menu - Step 11]()
- ECO Mode: reduces power consumption.
- Power Saving:
* "Normal Level" allows the USB Type-C port to charge external devices when the monitor enters power saving mode.
* "Deep Level" does not allow all ports to charge external devices and keeps USB signal from being automatically detected when the monitor enters power saving mode. - OSD Setup:
* Adjusts the OSD timeout from 10 to 120 seconds.
* Enables or disables the DDC/CI function.
* Adjusts the OSD background from opaque to transparent. - Language: There are 21 languages for your selection, including English, French, German, Italian, Spanish, Dutch, Portuguese, Russian, Czech, Croatian, Polish, Romanian, Hungarian, Turkish, Simplified Chinese, Traditional Chinese, Japanese, Korean, Thai, Indonesian, Persian.
- Key Lock: To disable all function keys. Press the second button from the right over five seconds to cancel the key lock function.
- Information: Shows the monitor information.
- Power Indicator: Turns the power LED indicator on/off.
- Power Key Lock: Enables or disables the power key.
- All Reset: "Yes" allows you to restore the default settings.
- Shortcut
Defines the functions for Shortcut 1 and 2 buttons.
![Asus - VA24DCP - OSD (On-Screen Display) menu - Step 12 OSD (On-Screen Display) menu - Step 12]()
- Shortcut 1/Shortcut 2: selects a function for Shortcut 1 and 2 buttons.
When a certain function is selected or activated, your shortcut key may not support. Available function choices for shortcut: Blue Light Filter, Splendid, Brightness, Color Temp., Volume, GamePlus, QuickFit, Rest Reminder, Color Augmentation.
Specifications summary
![Asus - VA24DCP - Specifications summary - Table 1 Specifications summary - Table 1]()
![Asus - VA24DCP - Specifications summary - Table 2 Specifications summary - Table 2]()
*Specifications are subject to change without notice.
**Measuring a screen brightness of 200 nits without audio/USB/Card reader connection.
Outline dimensions
VA24DCP
![Asus - VA24DCP - Outline dimensions - Part 1 Outline dimensions - Part 1]()
VA27DCP
![Asus - VA24DCP - Outline dimensions - Part 2 Outline dimensions - Part 2]()
Troubleshooting (FAQ)
Problem | Possible Solution |
Power LED is not ON | - Press the
button to check if the monitor is in the ON mode. - Check if the power cord is properly connected to the monitor and the power outlet.
- Check if the power switch is ON.
|
The power LED lights amber and there is no screen image | - Check if the monitor and the computer are in the ON mode.
- Make sure the signal cable is properly connected the monitor and the computer.
- Inspect the signal cable and make sure none of the pins are bent.
- Connect the computer with another available monitor to check if the computer is properly working.
|
Screen image is too light or dark | - Adjust the Contrast and Brightness settings via OSD.
|
Screen image bounces or a wave pattern is present in the image | - Make sure the signal cable is properly connected to the monitor and the computer.
- Move electrical devices that may cause electrical interference.
|
Screen image has color defects (white does not look white) | - Inspect the signal cable and make sure that none of the pins are bent.
- Perform All Reset via OSD.
- Adjust the R/G/B color settings or select the Color Temperature via OSD.
|
Screen image is blurry or fuzzy | - Adjust the Phase and Clock settings via OSD.
|
Supported operating modes VA24DCP
Resolution | Vertical Frequency (Hz) | Horizontal Frequency (KHz) |
640x480 | 59.94(N) | 31.47(N) |
640x480 | 66.66(N) | 35.00(N) |
640x480 | 72.82(N) | 37.87(N) |
640x480 | 75.00(N) | 37.5(N) |
720x400 | 70.08(P) | 31.47(N) |
800x600 | 56.25(P) | 35.16(P) |
800x600 | 60.32(P) | 37.88(P) |
800x600 | 72.12(P) | 48.08(P) |
800x600 | 75.00(P) | 46.86(P) |
832X624 | 74.55(P/N) | 49.72(P/N) |
1024x768 | 60.00(N) | 48.36(N) |
1024x768 | 70.069(N) | 56.476(N) |
1024x768 | 75.00(N) | 60.02(N) |
1152x864 | 75.00(P/N) | 67.5(P/N) |
1280x720 | 60.00(N) | 45.00(P) |
1280x768 | 60.00(N) | 47.78(P) |
1280x800 | 60.00(N) | 49.7(P) |
1280x960 | 60.00(N) | 60.00(P) |
1280x1024 | 60.02(P) | 63.98(P) |
1280x1024 | 75.02(P) | 79.98(P) |
1366x768 | 59.79(P) | 47.712(P) |
1440x900 | 59.89(P) | 55.94(N) |
1600x1200 | 60.00(P) | 75.00(P) |
1680x1050 | 60.00(P) | 65.29(N) |
1920x1080 | 60.00(P) | 67.5(P) |
1920x1080 | 75.00(P) | 84.64(N) |
* "P" / "N" stands for "Positive" / "Negative" polarity of incoming H-sync/V-sync (input timing).
When the monitor is operating in the video mode (i.e., not displaying data), the following high definition modes shall be supported in addition to standard definition video.
Preset Timing Name | Pixel Format | Horizontal Frequency (kHz) | Vertical Frequency (Hz) | Pixel Rate (MHz) | OSD Display |
1 | 480p | 720 x 480 | 31.469 | 60 | 27 | 480p-60Hz |
2 | 720p60 | 1280 x 720 | 45 | 60 | 74.25 | 720p-60Hz |
3 | 576p | 720 x 576 | 31.25 | 50 | 27 | 576p-50Hz |
4 | 720p50 | 1280 x 720 | 37.5 | 50 | 74.25 | 720p-50Hz |
5 | 1080p60 | 1920 x 1080 | 67.5 | 60 | 148.5 | 1080p-60Hz |
6 | 1080p50 | 1920 x 1080 | 56.25 | 50 | 148.5 | 1080p-50Hz |
VA27DCP
![Asus - VA24DCP - Supported operating modes - Table 1 Supported operating modes - Table 1]()
![Asus - VA24DCP - Supported operating modes - Table 2 Supported operating modes - Table 2]()
*These timings are not supported when using OverScan function.
"P" / "N" stands for "Positive" / "Negative" polarity of incoming H-sync/V-sync (input timing).
When the monitor is operating in the video mode (i.e., not displaying data), the following high definition modes shall be supported in addition to standard definition video.
Timing Name | Pixel Format | Horizontal Frequency (kHz) | Vertical Frequency (Hz) | Pixel Rate (MHz) |
480p | 720 x 480 | 31.469 | 60 | 27 |
720p60 | 1280 x 720 | 45 | 60 | 74.25 |
576p | 720 x 576 | 31.25 | 50 | 27 |
720p50 | 1280 x 720 | 37.5 | 50 | 74.25 |
1080p60 | 1920 x 1080 | 67.5 | 60 | 148.5 |
1080p50 | 1920 x 1080 | 56.25 | 50 | 148.5 |
- Before setting up the monitor, carefully read all the documentation that came with the package.
- To prevent fire or shock hazard, never expose the monitor to rain or moisture.
- Never try to open the monitor cabinet. The dangerous high voltages inside the monitor may result in serious physical injury.
- If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
- Before using the product, make sure all cables are correctly connected and the power cables are not damaged. If you detect any damage, contact your dealer immediately.
- Slots and openings on the back or top of the cabinet are provided for ventilation. Do not block these slots. Never place this product near or over a radiator or heat source unless proper ventilation is provided.
- The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.
- Use the appropriate power plug which complies with your local power standard.
- Do not overload power strips and extention cords. Overloading can result in fire or electric shock.
- Avoid dust, humidity, and temperature extremes. Do not place the monitor in any area where it may become wet. Place the monitor on a stable surface.
- Unplug the unit during a lightning storm or if it will not be used for a long period of time. This will protect the monitor from damage due to power surges.
- Never push objects or spill liquid of any kind into the slots on the monitor cabinet.
- To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100-240V AC.
- If you encounter technical problems with the monitor, contact a qualified service technician or your retailer.
- Adjustment of the volume control as well as the equalizer to other settings than the center position may increase the ear-/headphones output voltage and therefore the sound pressure level.
This symbol of the crossed out wheeled bin indicates that the product (electrical, electronic equipment, and mercury-containing button cell battery) should not be placed in municipal waste. Please check local regulations for disposal of electronic products.
Care & Cleaning
- Before you lift or reposition your monitor, it is better to disconnect the cables and power cord. Follow the correct lifting techniques when positioning the monitor. When lifting or carrying the monitor, grasp the edges of the monitor. Do not lift the display by the stand or the cord.
- Cleaning. Turn your monitor off and unplug the power cord. Clean the monitor surface with a lint-free, non-abrasive cloth. Stubborn stains may be removed with a cloth dampened with mild cleaner.
- Avoid using a cleaner containing alcohol or acetone. Use a cleaner intended for use with the monitor. Never spray cleaner directly on the screen, as it may drip inside the monitor and cause an electric shock.
The following symptoms are normal with the monitor:
- You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
- When the same image is displayed for hours, an afterimage of the previous screen may remain after switching the image. The screen will recover slowly or you can turn off the Power Switch for hours.
- When the screen becomes black or flashes, or cannot work anymore, contact your dealer or service center to fix it. Do not repair the screen by yourself!
Conventions used in this guide
![]()
Information to prevent injury to yourself when trying to complete a task.
![]()
Information to prevent damage to the components when trying to complete a task.
![]()
Information that you MUST follow to complete a task.
NOTE: Tips and additional information to aid in completing a task.
Where to find more information
Refer to the following sources for additional information and for product and software updates.
- ASUS websites
The ASUS websites worldwide provide updated information on ASUS hardware and software products. Refer to http://www.asus.com - Optional documentation
Your product package may include optional documentation that may have been added by your dealer. These documents are not part of the standard package.
Documents / Resources
References
Download manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Asus VA24DCP, VA27DCP Manual
Need help?
Do you have a question about the VA24DCP and is the answer not in the manual?
Questions and answers