Asus VA27D Series, VA27DQ, VA27DQSB, VA27DQSB-W Manual

Product Introduction

Package contents

Check your package for the following items:

• LCD monitor
• Monitor base
• Quick start guide
• Warranty card
• Power cord
• HDMI cable (optional)
• DisplayPort cable (optional)
• VGA cable (optional)
• USB cable (optional)
• Audio cable (optional)

If any of the above items is damaged or missing, contact your retailer immediately.

Monitor introduction

Front view

1. Power button/power indicator
   • Turns the monitor on/off.
   • The color definition of the power indicator is as the below table.

2. Menu button:
   • Press this button to display the OSD menu when the OSD is off.
   • Enters the OSD menu.
   • Toggles the Key Lock function between on and off with a long press for 5 seconds.
3. Exit button:
   • Press this button to display the OSD menu when the OSD is off.
   • Exits the OSD menu.
4. Input select button:
   • Press this button to display the OSD menu when the OSD is off.
   • Selects an available input source.
5. Shortcut
   • Press this button to display the OSD menu when the OSD is off.
   • Default: Brightness hotkey
   • To change the hotkey function, go to the Shortcut > Shortcut 1 menu.
6. Shortcut
   • Press this button to display the OSD menu when the OSD is off.
   • Default: Blue light filter hotkey
   • To change the hotkey function, go to the Shortcut > Shortcut 2 menu.

Back view

1. AC-IN port. This port connects the power cord.
2. Line in port. This port connects PC audio source by the audio cable.
3. Earphone jack. This port is only available when an HDMI/DP cable is connected.
4. DisplayPort in. This port is for connection with a DisplayPort compatible device.
5. HDMI port. This port is for connection with an HDMI compatible device.
6. VGA port. This 15-pin port is for PC VGA connection.
7. USB 2.0 upstream port. This port is for connection with a USB upstream cable. The connection enables the USB ports on the monitor.
8. USB 2.0 downstream ports. These ports are for connection with USB devices, such as USB keyboard/mouse, USB flash drive, etc.
9. Kensington lock slot.
10. Control buttons.

Setup

Assembling the monitor arm/base

To assemble the monitor base:

1. Have the front of the monitor face down on a table.
2. Attach the base into the arm, making sure the tab on the arm fits into the groove on the base.
3. VA27DQ: Fix the base to the arm by rotating the base until it fits into place.
   VA27DQSB / VA27DQSB-W: Fix the base to the arm by fastening the bundled screw. Remove the stop screw at the bottom of the base to allow 180˚ swiwel adjustment from either left or right.

We recommend that you cover the table surface with soft cloth to prevent damage to the monitor.

For VA27DQSB / VA27DQSB-W, base screw size: M6 x 16.5 mm.

Detaching the arm/base (for VESA wall mount)

The detachable arm/base of this monitor is specially designed for VESA wall mount.

To detach the arm/base:

VA27DQ

1. Have the front of the monitor face down on a table.
2. Remove the rubbers in the four screw holes. (Figure 1)
3. Remove the base (Figure 2).
4. Remove the hinge cover (Figure 3).
5. Use a screwdriver to remove the screw(s) on the hinge (Figure 4), then remove the hinge.
   

VA27DQSB / VA27DQSB-W

1. Have the front of the monitor face down on a table.
2. Remove the rubbers in the four screw holes. (Figure 1)
3. Remove the base (Figure 2).
4. Use a screwdriver to remove the screw(s) on the hinge (Figure 3), then remove the hinge.
   

We recommend that you cover the table surface with soft cloth to prevent damage to the monitor.

• The VESA wall mount kit (100 x 100 mm) is purchased separately.
• Use only the UL Listed Wall Mount Bracket with minimum weight/load 22.7kg (Screw size: M4 x 10 mm)

Adjusting the monitor

• For optimal viewing, we recommend that you look at the full face of the monitor, then adjust the monitor to the angle that is most comfortable for you.
• Hold the stand to prevent the monitor from falling when you change its angle.
• VA27DQ: The recommended adjusting angle is +23 to -5˚.
• VA27DQSB / VA27DQSB-W: The recommended adjusting angle is +35˚ to -5˚ (for tilt)/+180˚ to -180˚ (for swiveling by removing the stop screw)/ +150 mm (for height adjustment)/90˚ (for portrait view).
  

Pivoting the monitor (VA27DQSB / VA27DQSB-W)

1. Lift the monitor to the highest position.
2. Tilt the monitor to its maximum angle.
3. Pivot the monitor to the angle you need.
   

It is normal that the monitor slightly shakes while you adjust the viewing angle.

Connecting the cables

Connect the cables as the following instructions:

• To connect the power cord: Connect one end of the power cord securely to the monitor's AC input port, the other end to a power outlet.
• To connect the VGA/HDMI/DP cable:
  1. Plug one end of the VGA/HDMI/DP cable to the monitor's VGA/HDMI/ DP jack.
  2. Connect the other end of the VGA/HDMI/DP cable to your computer's VGA/HDMI/DP jack.
  3. Tighten the two screws to secure the VGA connector.
• To connect the audio cable: connect one end of the audio cable to the monitor's line in port, the other end to the computer's audio-out port.
• To use the earphone: connect the end with plug type to the monitor's earphone jack when an HDMI/DP signal is fed.
• To use the USB 2.0 ports (VA27DQSB / VA27DQSB-W only): Take an USB 2.0 cable, and plug the smaller end (type B) of the USB upstream cable to the monitor's USB upstream port, and the larger end (type A) to your computer's USB 2.0 port. Make sure your computer is installed with the lastest Windows 7/ Windows 10 operating system. That will enable the USB ports on the monitor to work.

When these cables are connected, you can choose the desired signal from the Input Select item in the OSD menu.

Turning on the monitor

Press the power button . See the location of the power button. The power indicator lights up in white to show that the monitor is ON.

General Instructions

OSD (On-Screen Display) menu

How to reconfigure

1. Press any button (except the Power button) to display the OSD menu.
2. Press the Menu button to activate the OSD menu.
3. Press the buttons as indicated on the screen to navigate through the functions. Highlight the desired function and press to activate it. If the function selected has a sub-menu, press and again to navigate through the sub-menu functions. Highlight the desired sub-menu function and press to activate it.
4. Press and to change the settings of the selected function.
5. To exit and save the OSD menu, press or repeatedly until the OSD menu disappears. To adjust other functions, repeat steps 1-4.

OSD function introduction

1. Splendid
   This function contains 8 sub-functions you can select for your preference. Each mode has the Reset selection, allowing you to maintain your setting or return to the preset mode.
   

• Scenery Mode: Best choice for scenery photo display with Splendid Video Enhancement.
• Standard Mode: Best choice for document editing with Splendid Video Enhancement.

Standard Mode meets Energy Star ® requirements.

• Theater Mode: Best choice for movies with Splendid Video Enhancement.
• Game Mode: Best choice for game playing with Splendid Video Enhancement.
• Night View Mode: Best choice for dark-scene games or movies with Splendid Video Enhancement.
• sRGB Mode: best choice for viewing photos and graphics from PCs.
• Reading Mode: This is the best choice for book reading.
• Darkroom Mode: This is the best choice for a weak ambient light environment.

• In the Standard mode, the following function(s) are not user-configurable: Saturation, Skin Tone, Sharpness, ASCR.
• In the sRGB mode, the following function(s) are not user-configurable: Brightness, Contrast, Saturation, Color Temp., Skin Tone, Sharpness, ASCR.
• In the Reading mode, the following function(s) are not user-configurable: Contrast, Saturation, Color Temp., Skin Tone, Sharpness, ASCR.

2. Eye Care
   In this function, you can adjust settings to better protect your eyes.
   

• Blue Light Filter: In this function, you can adjust the blue light filter from 0 to Max.
• *0: No change.
• *Max: The higher the level, the less blue light is scattered. When blue light filter is activated, the default settings of Standard Mode will be automatically imported. Besides maximum level, the brightness is user-configurable. Maximum is the optimized setting. It is compliance with TUV low blue light certification*. The brightness function is not user configurable.

*When color augmentation is in default value (50).

Please refer to the following to alleviate eye strains:

• Users should take some time away from the display if working for long hours. It is advised to take short breaks (at least 5 mins) after around 1 hour of continuous working at the computer. Taking short and frequent breaks is more effective than a single longer break.
• To minimize eye strain and dryness in your eyes, users should rest the eye periodically by focusing on objects that are far away.
• Eye exercises can help to reduces eye strain. Repeat these exercises often. If eye strain continues please consult a physician. Eye exercises:

1. Repeating look up and down
2. Slowly roll your eyes
3. Move your eyes diagonal.

• High energy blue light may lead to eye strain and AMD (Age-Related Macular Degeneration). Blue light filter to reduce 70% (max.) harmful blue light to avoiding CVS (Computer Vision Syndrome) when the user adjusts blue light filter bar to maximum level.

• Rest Reminder: This function provides you a rest reminder according to how long you set for your working time. For example, if you set a 30-minute working time and there will be a pop up reminder appeared on the upper left corner of the monitor for 5 seconds when time is up. Press any key to make this reminder OSD disappear.
  When this function is enabled, the following functions are not available: Splendid Demo Mode, GamePlus, QuickFit.
• Color Augmentation: The adjusting range of color enhancement is from 0 to 100.
  
  • This function is not available when sRGB Mode is selected in the Splendid menu.
  • This function is not available when Reddish or Yellowish is selected in the Skin Tone menu.

3. Color
   Set a desired color setting from this menu.
   

• Brightness: The adjusting range is from 0 to 100.
• Contrast: The adjusting range is from 0 to 100.
• Saturation: The adjusting range is from 0 to 100.
• Color Temp.: Contains 4 modes including Cool, Normal, Warm and User Mode.
• Skin Tone: contains three color modes including Reddish, Natural, and Yellowish.

4. Image
   Set the image related setting from this menu.
   

• Sharpness: The adjusting range is from 0 to 100.
• Trace Free: Adjusts the response time of the monitor.
• Aspect Control: Adjusts the aspect ratio to Full, 4:3, or OverScan.

4:3 is only available when input source is in 4:3 format. OverScan is only available for the HDMI input source.

• VividPixel: Enhances the outline of the displayed picture and generates high-quality images on screen.
• ASCR: Turns on/off the ASCR (ASUS Smart Contrast Ratio) function.
• Adaptive-Sync/Free-Sync (DisplayPort and HDMI only): Allows an Adaptive-Sync/Free-Sync supported* graphics source to dynamically adjust display refresh rate based on typical content frame rates for power efficient, virtually stutter free and low-latency display update.

* Adaptive-Sync/Free-Sync (DisplayPort and HDMI only) can only be activated within 48Hz ~ 75Hz.

* For supported GPUs, minimum PC system and driver requirements, please contact the GPU manufactures.

• Position (Only available for VGA input): adjusts the horizontal position (H-Position) and the vertical position (V-Position) of the image. The adjusting range is from 0 to 100.
• Focus (Only available for VGA input): reduces Horizonal-line noise and Vertical-line noise of the image by adjusting (Phase) and (Clock) separately. The adjusting range is from 0 to 100.

• Phase adjusts the phase of the pixel clock signal. With a wrong phase adjustment, the screen shows horizontal disturbances.
• Clock (pixel frequency) controls the number of pixels scanned by one horizontal sweep. If the frequency is not correct, the screen shows vertical stripes and the image is not proportional.

• Auto Adjust.: Automatically adjusts the image to its optimized position, clock, and phase (for VGA mode only).

5. Sound
   Set the sound related settings from this menu.
   

• Volume: the adjusting range is from 0 to 100.
• Mute: toggles the monitor sound between on and off.
• Source: decides the monitor sound comes from which source.

6. Input Select
   In this function, you can select your desired input source.
   
7. System Setup
   Allows you to adjust the system.
   

• Splendid Demo Mode: Splits the screen into two for Splendid modes comparison. (Scenery mode only)
• GamePlus: The GamePlus function provides a toolkit and creates a better gaming environment for users when playing different types of games. The crosshair overlay with different crosshair options lets you choose the one that best suits the game you're playing. There's also an onscreen timer you can position on the left of the display so you can keep track of the elapsed gaming time; while the FPS (frames per second) counter lets you know how smooth the game is running. Display Alignment displays alignment lines on 4 sides of the screen, serving as an easy and handy tool for you to line up multiple monitors perfectly.
  
• QuickFit: You can have a preview of the document or photo layout directly on screen without printing test copies.
  * Alignment: This facilitates designers and users to organize content and layout on one page and achieve a consistent look and feel.
  
  * Paper size: You can view the documents in real size on the screen.
  
  * Photo: The various real photo sizes displayed provides photographers and other users to accurately view and edit their photos in real size on the screen.
  
• ECO Mode: reduces power consumption.
• USB charging (VA27DQSB / VA27DQSB-W only):
  * "On" allows the USB downstream ports to generate a 5V/500mA output when the monitor is turned on or in standby mode.
  * "Off" allows the USB downstream ports to generate a 5V/500mA output only when the monitor is turned on.
• OSD Setup:
  * Adjusts the OSD timeout from 10 to 120 seconds.
  * Enables or disables the DDC/CI function.
  * Adjusts the OSD background from opaque to transparent.
• Language: There are 21 languages for your selection, including English, French, German, Italian, Spanish, Dutch, Portuguese, Russian, Czech, Croatian, Polish, Romanian, Hungarian, Turkish, Simplified Chinese, Traditional Chinese, Japanese, Korean, Thai, Indonesian, Persian.
• Key Lock: To disable all function keys. Press the second button from the right over five seconds to cancel the key lock function.
• Information: Shows the monitor information.
• Power Indicator: Turns the power LED indicator on/off.
• Power Key Lock: Enables or disables the power key.
• All Reset: "Yes" allows you to restore the default settings.

7. Shortcut
   Defines the functions for Shortcut 1 and 2 buttons.
   

• Shortcut 1/Shortcut 2: selects a function for Shortcut 1 and 2 buttons.

When a certain function is selected or activated, your shortcut key may not support. Available function choices for shortcut: Blue Light Filter, Splendid, Brightness, Auto Adjust, Contrast, Color Temp., Volume, GamePlus, Quickfit, Rest Reminder, Color Augmentation.

Specifications summary

*Specifications are subject to change without notice.
**Measuring a screen brightness of 200 nits without audio/USB/Card reader connection.

Outline dimensions

VA27DQ

VA27DQSB / VA27DQSB-W

Troubleshooting (FAQ)

Supported operating modes

*These timings are not supported when using OverScan function.
"P" / "N" stands for "Positive" / "Negative" polarity of incoming H-sync/V-sync (input timing).

When the monitor is operating in the video mode (i.e., not displaying data), the following high definition modes shall be supported in addition to standard definition video.

Safety information

• Before setting up the monitor, carefully read all the documentation that came with the package.
• To prevent fire or shock hazard, never expose the monitor to rain or moisture.
• Never try to open the monitor cabinet. The dangerous high voltages inside the monitor may result in serious physical injury.
• If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
• Before using the product, make sure all cables are correctly connected and the power cables are not damaged. If you detect any damage, contact your dealer immediately.
• Slots and openings on the back or top of the cabinet are provided for ventilation. Do not block these slots. Never place this product near or over a radiator or heat source unless proper ventilation is provided.
• The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.
• Use the appropriate power plug which complies with your local power standard.
• Do not overload power strips and extention cords. Overloading can result in fire or electric shock.
• Avoid dust, humidity, and temperature extremes. Do not place the monitor in any area where it may become wet. Place the monitor on a stable surface.
• Unplug the unit during a lightning storm or if it will not be used for a long period of time. This will protect the monitor from damage due to power surges.
• Never push objects or spill liquid of any kind into the slots on the monitor cabinet.
• To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100-240V AC.
• If you encounter technical problems with the monitor, contact a qualified service technician or your retailer.
• Adjustment of the volume control as well as the equalizer to other settings than the center position may increase the ear-/headphones output voltage and therefore the sound pressure level.

Care & Cleaning

• Before you lift or reposition your monitor, it is better to disconnect the cables and power cord. Follow the correct lifting techniques when positioning the monitor. When lifting or carrying the monitor, grasp the edges of the monitor. Do not lift the display by the stand or the cord.
• Cleaning. Turn your monitor off and unplug the power cord. Clean the monitor surface with a lint-free, non-abrasive cloth. Stubborn stains may be removed with a cloth dampened with mild cleaner.
• Avoid using a cleaner containing alcohol or acetone. Use a cleaner intended for use with the monitor. Never spray cleaner directly on the screen, as it may drip inside the monitor and cause an electric shock.

The following symptoms are normal with the monitor:

• You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
• When the same image is displayed for hours, an afterimage of the previous screen may remain after switching the image. The screen will recover slowly or you can turn off the Power Switch for hours.
• When the screen becomes black or flashes, or cannot work anymore, contact your dealer or service center to fix it. Do not repair the screen by yourself!

Conventions used in this guide

Information to prevent injury to yourself when trying to complete a task.

Information to prevent damage to the components when trying to complete a task.

Information that you MUST follow to complete a task.

NOTE: Tips and additional information to aid in completing a task.

Where to find more information
Refer to the following sources for additional information and for product and software updates.

1. ASUS websites
   The ASUS websites worldwide provide updated information on ASUS hardware and software products. Refer to http://www.asus.com
2. Optional documentation
   Your product package may include optional documentation that may have been added by your dealer. These documents are not part of the standard package.

Documents / Resources

References

• ASUS Global

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Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

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