Asus VA24EHF Series Manual
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Asus VA24EHF Series Manual

Conventions used in this guide


Information to prevent injury to yourself when trying to complete a task.

Information to prevent damage to the components when trying to complete a task.

Information that you MUST follow to complete a task.
NOTE: Tips and additional information to aid in completing a task.

Product Introduction

Package contents

Check your package for the following items:

  • LCD Monitor
  • Monitor Base
  • Monitor Column
  • Quick Start Guide
  • Warranty Card
  • 1x Power Cord *
  • 1x HDMI Cable *

  • If any of the above items is damaged or missing, contact your retailer immediately.
  • * Also the Replaceable parts required by the TCO Certified.

Assembling the monitor

To assemble the monitor

  1. Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen. Attach/Slide the base column with the monitor until it clicks into position.
    Assembling the monitor
  2. Buckling the base with stand, then hold them with both hands and firmly insert the stand into the cover. Adjust the monitor to the angle that is most comfortable for you.

Connect cables

Rear of the LCD monitor

Connect cables - Step 1 - Rear of the LCD monitor

  1. AC-IN Port
  2. HDMI Port

Six sides figure

Connect cables - Step 2 - Six sides figure

Monitor introduction

Using the Controls button
Use the control button on the back of the monitor to adjust the image settings.
Using the Controls button

  1. Menu Button/Exit OSD:
    • Press this Button enter the OSD menu.
    • Exit the OSD menu.
    • Return to previous menu.
    • Key Locked Hot key
  2. Enter/Close/Return Button:
    • Exit the OSD menu.
    • Enter/select the icon (function) highlighted while the OSD is activated.
  3. Brightness hot key/Decrease value:
    • Next Item or Decrease value
    • Brightness hot key
  4. Energy Saving hot key/Increase value:
    • Add or Increase value
    • Energy Saving hot key
  5. Power Button:
    • Power on/off monitor when monitor is power off/on.

Setup

Detaching the arm/stand

(for VESA wall mount)

To detach the arm/stand
Detaching the arm/stand
*Vesa mount: 100 x 100mm
*Base screw size: M4 x 8mm

  1. Disconnect power and signal cables, Carefully put the front of the monitor face down on a clean table.
  2. Press down on the release button of the cover with one stand, while holding the stand with the other hand, and pull it horizontally backwards.
    • We recommend that you cover the table surface with soft cloth to prevent damage to the monitor.

Adjusting the monitor

  • For optimal viewing, we recommend that you look at the full face of the monitor, then adjust the monitor to the angle that is most comfortable for you.
  • Hold the stand to prevent the monitor from falling when you change its angle.
  • Adjust the monitor follow the pictures for the most comfortable viewing for you.

    NOTE: It is normal that the monitor slightly shakes while you adjust the viewing angle.

General Instruction

OSD (On-Screen Display) menu

How to reconfigure

How to reconfigure

  1. Press the MENU button to activate the OSD menu.
  2. Press the and buttons to toggle between options in the Menu. As you move from one icon to another, the option name is highlighted.
  3. To select the highlighted item on the menu press the key.
  4. Press the and buttons to select the desired parameter.
  5. Press the key to enter the slide bar and then use the or buttons, according to the indicators on the menu, to make your changes.

OSD Function Introduction

  1. Splendid
    This function contains eight sub-functions that you can select for your preference. Each mode has the Reset selection, allowing you to maintain your setting or return to the preset mode.
    OSD Function Introduction - Part 1 - Splendid
    • Standard Mode: This is the best choice for document editing with SPLENDID™ Video Intelligence Technology.
    • sRGB Mode: This is the best choice for viewing photos and graphics from PCs.
    • Scenery Mode: This is the best choice for scenery photo displaying with SPLENDID™ Video Intelligence Technology.
    • Theater Mode: This is the best choice for movie watching with SPLENDID™ Video Intelligence Technology.
    • Game Mode: This is the best choice for game playing with SPLENDID™ Video Intelligence Technology.
    • Night View Mode: This is the best choice for playing dark-scene game or watching dark-scene movie with SPLENDID™ Video Intelligence Technology.
    • Reading Mode: This is the best choice for book reading.
    • Darkroom Mode: This is the best choice for a weak ambient light environment.
      NOTE:
      • In the Standard Mode, the Saturation, Sharpness, and ASCR functions are not user-configurable.
      • In the sRGB, the Saturation, Color Temp., Sharpness, Brightness, Contrast and ASCR functions are not user-configurable.
      • In the Reading Mode, the Saturation, ASCR, contrast, and Color Temp functions are not user-configurable.
  2. EyeCare
    OSD Function Introduction - Part 2 - EyeCare
    • Blue Light Filter: In this function, you can adjust the blue light filter from 0 to max. 0: no changes; Max: The higher the level, the less blue light is scattered. When blue light filter is activated, the default settings of Standard Mode will be automatically imported. Besides maximum level, the brightness is user-configurable. Maximum is the optimized setting. It is compliance with TUV low blue light certification*. The brightness function is not user configurable.
      NOTE:

      NOTE:
      Please refer to the following to alleviate eye strains:

      • When the user adjusts blue light filter bar to maximum level.
      • *When color augmentation is in default value (50).
      • Users should take some time away from the display if working for long hours. It is advised to take short breaks (at least 5 mins) after around 1 hour of continuous working at the computer. Taking short and frequent breaks is more effective than a single longer break.
      • To minimize eye strain and dryness in your eyes, users should rest the eye periodically by focusing on objects that are far away.
      • Eye exercises can help to reduces eye strain. Repeat these exercises often. If eye strain continues please consult a physician. Eye exercises:
        1. Repeating look up and down
        2. Slowly roll your eyes
        3. Move your eyes diagonal.
      • High energy blue light may lead to eye strain and AMD (Age-Related Macular Degeneration). Blue light filter to reduce 70% (max.) harmful blue light to avoiding CVS (Computer Vision Syndrome).
    • Rest Reminder: This function provides you a rest reminder according to how long you set for your working time. For example, a user sets 60 minutes working time and there will be a pop up reminder appeared on the upper left corner of the monitor for 5 seconds. Press any key to make this reminder OSD disappeared.
      NOTE:
      • When this function is enable, the following functions are not available: Splendid Demo Mode, GamePlus and QuickFit.
    • Color Augmentation: The adjusting range of color enhancement is from 0 to 100.
      NOTE:
      • This function is not available in sRGB mode under Splendid.
  3. Color
    Select the image color you like from this function.
    OSD Function Introduction - Part 3 - Color
    • Brightness: The adjusting range is from 0 to 100.
    • Contrast: The adjusting range is from 0 to 100.
    • Saturation: The adjusting range is from 0 to 100.
    • Color Temp.: Contains three preset color modes (Cool, Normal, Warm) and User Mode.
      NOTE:
      • In the User Mode, colors of R (Red), G (Green), and B (Blue) are user configurable; the adjusting range is from 0 ~ 100.
  4. Image
    You can adjust the image Sharpness, Trace Free, Aspect Control, VividPixel, ASCR, Adaptive-Sync from this main function.
    OSD Function Introduction - Part 4 - Image
    • Sharpness: Adjusts the picture sharpness. The adjusting range is from 0 to 100.
    • Trace Free: Speeds up the response time by Over Drive technology. The adjusting range is from lower 0 to faster 100.
    • Aspect Control: Adjusts the aspect ratio to "Full","1:1 Ratio".
    • ASCR: Select ON or OFF to enable or disable dynamic contrast ratio function.
    • Motion Sync: Select Normal Mode, Advanced Mode or turn it off.
    • Adaptive-Sync: It can allow a Adaptive-Sync supported graphics source to dynamically adjust display refresh rate based on typical content frame rates for power efficient, virtually stutter free and low-latency display update.
  5. System Setup
    Adjusts the system configuration.
    OSD Function Introduction - Part 5 - System Setup
    • Splendid Demo Mode: Activate the demo mode for the Splendid function.
    • GamePlus: The GamePlus Function provides a toolkit and creates a better gaming environment for users when playing different types of games. Particularly, Aimpoint function is specially designed for new gamers or beginners interested in First Person Shooter (FPS) games. To active GamePlus:
      • Select ON to enter the GamePlus main menu.
      • Press and to select between Crosshair, Timer, FPS Counter, Display Alignment function.
      • Press key to confirm the function you choose. Press to go back. Press to go off, and exit.
        OSD Function Introduction - Part 6
    • QuickFit: contains three patterns:
      1. Grid pattern: Facilitates designers and users to organize content and layout on one page and achieve a consistent look and feel.
      2. Paper size: Provides users to view their documents in real size on the screen.
      3. Photo size: Provides photographers and other users to accurately view and edit their photos in real size on the screen.
    • Power Saving: Reduces power consumption. The default setting is "Deep Level". When "Deep Level" is selected, the maximum brightness value is fixed and Splendid mode is fixed at "Standard Mode".
    • OSD Setup: Adjusts the OSD Timeout, DDC/CI, and Transparency of the OSD screen.
    • Language: Select OSD language. The selections are: English, French, German, Spanish, Italian, Dutch, Russian, Poland, Czech, Croacia, Hungary, Romania, Portugal, Turkey, Simplified Chinese, Traditional Chinese, Japanese, Korean, Persian, Thai, Indonesian, Ukrainian.
    • Key Lock: Disable all key functions. Pressing the Menu button on the back for more than five seconds to disable key lock function.
    • More: Return the next page of System Setting.
    • Back: Return the previous page of System Setting.
    • Information:Displays the monitor information.
    • Power Indicator: Turn the power LED indicator on/off.
    • Power Key Lock: To disable / enable power key
    • All Reset: Selects "Yes" to revert all settings to the factory default mode.
  6. Shortcut
    Selecting this option allows you to set two shortcut keys.
    OSD Function Introduction - Part 7 - Shortcut
    • Shortcut 1: User can select from "Blue Light Filter" "Splendid", "Brightness", "Contrast", "Color Temp.", "QuickFit", "GamePlus", "Rest Reminder", "Color Augmentation", "Energy Saving" and set as shortcut key. The default setting is Brightness.
    • Shortcut 2: User can select from "Blue Light Filter" "Splendid", "Brightness", "Contrast", "Color Temp.", "QuickFit", "GamePlus", "Rest Reminder", "Color Augmentation", "Energy Saving" and set as shortcut key. The default setting is Energy Saving.

Specifications

Model VA24EHF
Panel Type TFT LCD
Panel Size 23.8"W
Max. Resolution 1920x1080
Pixel pitch 0.2745 mm x 0.2745 mm
Brightness (Typ.) 250cd/m2
Contrast Ratio (Typ.) 1300:1
Contrast Ratio (Max.) 100,000,000:1 (with ASCR on)
Viewing Angle (CR>10) 178°(V) /178°(H)
Display Colors 16.7 M (6bit+FRC)
Response Time 1ms MPRT
Video Preset Mode (Splendid™ ) 8 modes (Scenery, Standard, Theater, Game, Night View, sRGB, Reading, Darkroom)
Color Temperature Selection 4 modes (Cool, Normal, Warm, User)
Signal Input HDMI v1.4
AC input voltage AC 100~240V(Built-in)
Power on consumption 12.02W (Based on Energy Star 8.0 standard)
Power saving mode < 0.5W
Power off mode < 0.3W under ERP Lot5
Colors Black
Tilt +23°~ -5°
Height Adjustment NA
Kensington lock Yes
VESA Wall Mounting Yes (100mm x 100mm)
Temperature (Operating) 0°C~ 40°C
Operating Humidity 10% ~ 80%
Altitude 16,404 feet ( 5,000m)
Phys. Dimension with stand (WxHxD) 539.52mm x 417.22mm x 205.94mm
Phys. Dimension without stand (WxHxD) (For VESA Wall Mount) 539.52mm x 323.15mm x 48.15mm
Box Dimension (WxHxD) 600.00mm x 448.00 x 125.00mm
Net Weight (Esti.) 2.84 kg
Gross Weight (Esti.) 4.31 kg
Multi-languages 27 Languages (English, Simplified Chinese, Traditional Chinese, Japanese, Russian, Spanish, Italian, German, Franch, Dutch, Portuguese, Czech, Croatia, Romania, Turkish, Arabic, Danish, Finnish, Greek, Hungarian, Slovak, Slovenian, Swedish, Polish, Korean & Persian),Ukraine.
Compliance and Standards cTUVus, CB, CE, Erp, EU Energy label, FCC, ICES- 003, CCC, CEL, ISO9241-307, BSMI, CU, RCM, MEPS, VCCI, PSE, J-MOSS, KC, KCC, e-Standby, RoHS, UkrSEPRO, PC Recycle, WHQL Windows 10/11(plus), Energy Star 8.0, TCO, TÜV Flicker-free, TÜV Low Blue Light, WEEE, CEC.

Troubleshooting (FAQ)

Problem Possible Solution
Power LED is not ON
  • Press the button to check if the monitor is in the ON mode.
  • Check if the power cord is properly connected to the monitor and the power outlet.
  • Check Power Indicator function in main menu OSD. Select "ON" to turn on power LED.
The power LED lights amber and there is no screen image
  • Check if the monitor and the computer are in the ON mode.
  • Make sure the signal cable is properly connected the monitor and the computer.
  • Inspect the signal cable and make sure none of the pins are bent.
  • Connect the computer with another available monitor to check if the computer is properly working.
Screen image is too light or dark
  • Adjust the Contrast and Brightness settings via OSD.
Screen image bounces or a wave pattern is present in the image
  • Make sure the signal cable is properly connected to the monitor and the computer.
  • Move electrical devices that may cause electrical interference.
Screen image has color defects (white does not look white)
  • Inspect the signal cable and make sure that none of the pins are bent.
  • Perform Reset via OSD.
  • Adjust the R/G/B color settings or select the Color Temperature via OSD.

Supported Timing List

PC Supported Primary Timing

Resolution Refresh Rate Horizontal Frequency
640x480 60Hz 31.469kHz
640x480 72Hz 37.861kHz
640x480 75Hz 37.5kHz
800x600 56Hz 35.156kHz
800x600 60Hz 37.879kHz
800x600 72Hz 48.077kHz
800x600 75Hz 46.875kHz
1024x768 60Hz 48.363kHz
1024x768 70Hz 56.476kHz
1024x768 75Hz 60.023kHz
1152x864 75Hz 67.5kHz
1280x960 60Hz 60kHz
1280x1024 60Hz 63.981kHz
1280x1024 75Hz 79.976kHz
1440x900 60Hz 55.935kHz
1680x1050 60Hz 65.29kHz
1920x1080 60Hz 67.5kHz
1920x1080 75Hz 83.894kHz
1920x1080 100Hz 110.192kHz
MAC Modes, Factory Preset Timing
640x480 67Hz 35kHz
VESA Modes, User Available Timing
1280x720(RB) 60Hz 44.444kHz
1280x720 60Hz 44.772kHz
1680x1050(RB) 60Hz 64.674kHz
1920x1080 60Hz 66.587kHz

SD/HD Timings

HDMI1.4,CEA-861B Formats, SD/HD Supported Primary Timings of (HDMI input only)
Resolution Refresh Rate Horizontal Frequency
640 x 480 P 59.94/60Hz 31.469/31.5kHz
720 x 480 P 59.94/60Hz 31.469/31.5kHz
720 x 576 P 50Hz 31.25kHz
1280 x 720 P 50Hz 37.5kHz
1280 x 720 P 59.94/60Hz 44.955/45kHz
HDMI1.4,CEA-861B Formats, SD/HD Supported Optional Timings of (HDMI input only)
1920x1080P 50Hz 56.25kHz
1920x1080P 59.94 / 60Hz 67.433 / 67.5kHz

* The modes not listed in the above tables may not be supported. For optimal resolution, we recommend that you choose a mode listed in the above tables.

Care & Cleaning

  • Before you lift or reposition your monitor, it is better to disconnect the cables and power cord. Follow the correct lifting techniques when positioning the monitor. When lifting or carrying the monitor, grasp the edges of the monitor. Do not lift the display by the stand or the cord.
  • Cleaning. Turn your monitor off and unplug the power cord. Clean the monitor surface with a lint-free, non-abrasive cloth. Stubborn stains may be removed with a cloth dampened with mild cleaner.
  • Avoid using a cleaner containing alcohol or acetone. Use a cleaner intended for use with the LCD. Never spray cleaner directly on the screen, as it may drip inside the monitor and cause an electric shock.

The following symptoms are normal with the monitor:

  • The screen may flicker during the initial use due to the nature of the fluorescent light. Turn off the Power Switch and turn it on again to make sure that the flicker disappears.
  • You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
  • When the same image is displayed for hours, an afterimage of the previous screen may remain after switching the image. The screen will recover slowly or you can turn off the Power Switch for hours.
  • When the screen becomes black or flashes, or cannot work anymore, contact your dealer or service center to fix it. Do not repair the screen by yourself!

Safety information

  • Before setting up the monitor, carefully read all the documentation that came with the package.
  • To prevent fire or shock hazard, never expose the monitor to rain or moisture.
  • Never try to open the monitor cabinet. The dangerous high voltages inside the monitor may result in serious physical injury.
  • If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
  • Before using the product, make sure all cables are correctly connected and the power cables are not damaged. If you detect any damage, contact your dealer immediately.
  • Slots and openings on the back or top of the cabinet are provided for ventilation. Do not block these slots. Never place this product near or over a radiator or heat source unless proper ventilation is provided.
  • The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.
  • Use the appropriate power plug which complies with your local power standard.
  • Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
  • Avoid dust, humidity, and temperature extremes. Do not place the monitor in any area where it may become wet. Place the monitor on a stable surface.
  • Unplug the unit during a lightning storm or if it will not be used for a long period of time. This will protect the monitor from damage due to power surges.
  • Never push objects or spill liquid of any kind into the slots on the monitor cabinet.
  • To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100 ~ 240V AC.
  • The socket-outlet shall be installed near the equipment and shall be easily accessible
  • If you encounter technical problems with the monitor, contact a qualified servic er.
  • Provide an earthing connection before the mains plug is connected to the mains. And, when disconnecting the earthing connection, be sure to disconnect after pulling out the mains plug from the mains.


Usage of other than specified head- or earphones can result in hearing loss due to excessive sound pressures.
Please confirm the distribution system in building installation shall provide the circuit breaker rated 120/240V, 20A (maximum).
If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature.

Stability Hazard.
The product may fall, causing serious personal injury or death. To prevent injury, this product must be securely attached to the floor/wall in accordance with the installation instructions.
A product may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:
ALWAYS use cabinets or stands or installation methods recommended by the manufacturer of the product set.
ALWAYS use furniture that can safely support the product.
ALWAYS ensure the product is not overhanging the edge of the supporting furniture.
ALWAYS educate children about the dangers of climbing on furniture to reach the product or its controls.
ALWAYS route cords and cables connected to your product so they cannot be tripped over, pulled or grabbed.
NEVER place a product in an unstable location.
NEVER place the product on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the product to a suitable support.
NEVER place the product on cloth or other materials that may be located between the product and supporting furniture.
NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the product or furniture on which the product is placed.
If the existing product is going to be retained and relocated, the same considerations as above should be applied.
Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphones and headphones output voltage and therefore the sound pressure level.

Where to find more information
Refer to the following sources for additional information and for product and software updates.

  1. ASUS websites
    The ASUS websites worldwide provide updated information on ASUS hardware and software products. Refer to http://www.asus.com
  2. Optional documentation
    Your product package may include optional documentation that may have been added by your dealer. These documents are not part of the standard package.

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Asus VA24EHF Series Manual

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