Advertisement
BlackBerry Calendar Synchronization Tool
5 of 7
Configuring the BlackBerry Calendar Synchronization Tool to run on Monday, Wednesday, and
Friday for a specific user
TraitTool –user kate_strike@test.rim.com -trait SmartSyncSchedule -set
Monday,Wednesday,Friday
Turning off the BlackBerry Calendar Synchronization Tool for a specific user
TraitTool –user angela_hain@test.rim.com -trait SmartSyncEnable -set
false
Deleting the setting for the hour that the BlackBerry Calendar Synchronization Tool runs on the
messaging server SERVER01
TraitTool –server SERVER01 –trait SmartSyncTriggerHour –erase
Viewing the global BlackBerry Calendar Synchronization Tool settings
TraitTool -global -list
Troubleshooting
When the BlackBerry Calendar Synchronization Tool finds differences between the calendar
entries on a user's computer and the calendar entries on a user's BlackBerry device, the tool
writes information to the BlackBerry Messaging Agent log file. You can use this information to
troubleshoot calendar synchronization issues.
Known limitations
In certain circumstances, the BlackBerry Calendar Synchronization Tool might not be able to
correct calendar synchronization errors. For example, if a recurring meeting appears in the
calendar on a user's BlackBerry device but not in the calendar on the user's computer, the tool
might not delete the recurring meeting from the user's BlackBerry device. Research In Motion is
currently investigating other circumstances.
Performance impact
Visit
www.blackberry.com/go/serverdocs
to see the Impact of using the BlackBerry Calendar
Synchronization Tool technical note.
Last saved: 14/08/2008
www.rim.com
Advertisement
