Blackberry 5820 - HANDHELD User Manual page 289

Transmission error
Transaction error -
general failure
Transaction error -
timeout
Transaction error -
unknown command
Transaction error -
unknown service, bad
UID
Unable to
compress/encrypt
message
Handheld User Guide
If this message appears, a general error occurred while
transmitting the message. Register with the wireless network.
Verify that you are in an area of sufficient wireless coverage for
sending and receiving messages. You are in an area of sufficient
wireless coverage if GPRS and one or more bars appear with the
wireless coverage indicator in the handheld status section of the
screen. Refer to your Getting Started Guide for more information on
registering your handheld.
If this message continues to appear, contact your system
administrator.
If this message appears, a temporary problem with the
connection to your BlackBerry Enterprise Server prevented your
message from being sent. Contact your system administrator for
more information.
If this message appears, an error occurred with the handheld
radio. Register with the wireless network. Verify that you are in an
area of sufficient wireless coverage for sending and receiving
messages. You are in an area of sufficient wireless coverage if
GPRS and one or more bars appear with the wireless coverage
indicator in the handheld status section of the screen. Refer to
your Getting Started Guide for more information on registering your
handheld.
If this message continues to appear, contact your system
administrator.
If this message appears, your handheld has not received the
correct service book. Connect your handheld to the desktop
software, and then send your message.
If this message appears, the handheld could not send the
message because it could not be encrypted properly. Generate a
new encryption key. Refer to the Redirector Settings Online Help for
more information on generating encryption keys.
Description
Troubleshooting
289