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Related Manuals for Digital Watchdog MEGApix InterCam DWC-INTCAM02
Summary of Contents for Digital Watchdog MEGApix InterCam DWC-INTCAM02
- Page 1 MEGApix InterCam IP Camera ® DWC-INTCAM02- 2.1MP/1080p door station IP camera User’s Manual Ver. 12/24 Before installing and using the camera, please read this manual carefully. Be sure to keep it handy for future reference.
- Page 2 Safety Notes This product is intended to be supplied by a Listed Power Unit, marked with 'Limited Power Source,' 'LPS' on the unit, output rated minimum 12V/2 A or POE 48V/ 350mA or AC24V (depending on models), no more than 2000m altitude of operation and 60 degrees C. As for the modes with PoE function, the function of the ITE being investigated to IEC 60950-1 ...
- Page 3 damages resulting from cyber-attacks, hacker attacks, virus inspection, or other internet security risks; however, our company will supply timely technical support if necessary. Surveillance laws vary from country to country. Check all laws in your local region before using this product for surveillance purposes.
- Page 4 equipment generates uses and can radiate radio frequency energy, and if not installed and used following the instruction manual, it may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in a particular installation. In case harmful interference occurs, the user must correct the interface at his own expense.
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Page 5: Table Of Contents
Table of Contents Contents ............................5 Introduction ........................7 1.1. Product and Accessories .................. 7 1.2. Parts identification....................8 Installation ........................... 9 2.1. Preparing the Camera ..................9 2.2. Powering the Camera ..................10 2.3. Installing the Camera ..................11 2.3.1. - Page 6 5.3.3. Door Lock Settings ....................42 5.4. Alarm Configuration ..................43 5.4.1. Motion Detection ....................... 43 5.4.2. SD Card Full ........................44 5.4.3. SD Card Error ....................... 45 5.4.4. Alarm In ........................... 46 5.4.5. Person Detection ....................... 46 5.5. Security Configuration ..................48 5.5.1.
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Page 7: Introduction
1. Introduction 1.1. Product and Accessories Make sure that you have the following items supplied with your camera. If any items are missing or damaged, notify your vendor immediately. Keep the packing utilities for moving or storage purposes afterward. What's in the Box Quick Setup Guide Tilting Adapter Bracket Sun Shield Cover... -
Page 8: Parts Identification
1.2. Parts identification Number Description Number Description White Light LED Microphone IR LEDs Anti-Tamper Button Camera Terminal Speaker Reset Button Alarm Indicator SD Card Slot Call Button LED color indicators: • Red: Start Recording • Flashing Red: Network Disconnect • Blue: Wi-Fi Setting Mode •... -
Page 9: Installation
2. Installation 2.1. Preparing the Camera The mounting surface must bear at least five times the weight of your camera. Mark and drill the holes marked 'A' in the mounting surface using the mounting template. Secure the mounting template only the mounting surface using the machine screws and anchors included with the camera. -
Page 10: Powering The Camera
2.2. Powering the Camera Pass the wires through and make all necessary connections. Use a PoE Switch or PoE Injector to Use a non-PoE Switch to connect connect data and power to the data using an Ethernet cable and use camera using a single Ethernet cable. -
Page 11: Installing The Camera
2.3. Installing the Camera 2.3.1. Height Requirements The recommended installation height is 4.75' (1.45m) Height Distance Human Height Range 4.75’ (1.45m) 0.98’ (0.3m) 0.98’ (0.3m) 5.9’ ~ 5.51’ (1.4m~1.68m) 5.9’ ~ 5.51’ (1.4m~1.68m) 1.64’ (0.5m) 1.64’ (0.5m) 2.3.2. Direct Mounting Surface Installation Use the cover and panel screws (2x5mm) to secure and lock the camera's control panel. -
Page 12: Installation Using The Tilting Adapter
Attach the camera to the mounting plate using the lock screw (4x9mm) and L-wrench included with the camera. 2.3.3. Installation Using the Tilting Adapter The adapter bracket allows users to mount the camera at a 15° angle. Mark and drill the holes marked 'B' in the mounting surface using the mounting template. - Page 13 Secure the mounting plate onto the tilting adapter using the two (2) tilting screws (4x8mm). Pass wires through and mount the camera to the mounting plate and tilting adapter using the cover and panel screws (2x5mm) and lock screw (4x9mm). (Repeat STEP 2.3.2, #1~2).
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Page 14: Installation Using The Sun Shield Cover
2.3.4. Installation Using the Sun Shield Cover Mark and drill the holes in the mounting surface using the sun shield's junction box. Use the tapping screws and anchors to secure the junction box. Secure the plate onto the junction box using the three (3) base plate screws (4x8mm). -
Page 15: Cabling
2.4. Cabling The diagram below connects power, network and audio to the camera. -
Page 16: Managing The Sd Card
2.5. Managing the SD Card Remove the control panel cover in the back of the camera. Insert class 10 SD/SDHC/SDXC card into the SD card slot (max 256GB). Press the card inward until it clicks to release from the card slot. 2.6. -
Page 17: Network Setup
3. Network Setup 3.1. IP Finder Use the DW® IP Finder™ software to scan the network and detect all MEGApix® cameras, set the camera's network settings or access the camera's web client. To install DW IP Finder, use a web browser and go to http://www.digital-watchdog.com. - Page 18 Check the box in the IP Finder's search results next to the camera. You can select multiple cameras. Click "Bulk Password Assign" on the left. Enter admin/admin for the current username and password. Enter a new username and password to the right.
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Page 19: Live View
4. Live View Once the camera's network settings have been set up properly, you can access the camera's web viewer. To open the camera using DW IP Finder: Find the camera using DW IP Finder. Double-click on the camera's view in the results table. Press the 'Website' button. - Page 20 After logging in, the following window will be shown. The following table shows the icons' instructions on the live view interface. Left navigation bar: • Live: View live video from the camera. • Setup: Go to the camera's settings menu. •...
- Page 21 • D-Zoom Out: Digitally zoom out of the camera's view. Top navigation bar: • SD Card: When the icon lights up, the camera records video on the local SD card. • Door Open: when the icon lights up, the door connected to the camera is open.
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Page 22: Web Configuration
5. Web Configuration In the Webcam client, choose "Setup" for the configuration interface. 5.1. Camera Settings 5.1.1. Display Settings Use the menu options below to adjust the camera's image, color and brightness. All settings can be adjusted separately for common day and night schedules. Edits will be shown in the preview screen on the left. - Page 23 • Backlight Compensation (BLC): Off: Disables the backlight compensation function. It is the default mode. HWDR: WDR can adjust the camera to provide a better image when there are both very bright and very dark areas simultaneously in the field of view by lowering the brightness of the bright area and increasing the brightness of the dark area.
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Page 24: Video Configuration
**NOTE: If selected/enabled for some items, the camera will reboot automatically. After that, clicking the "Default" button will not take effect. • Default: Click to reset all settings to their default settings. • Revoke: Click to undo the last settings change. 5.1.2. -
Page 25: Audio Configuration
• I-Frame interval: Determines how many frames are allowed between a "group of pictures" when a new scene begins in a video until that scene ends, and if an entire group of frames (or pictures) can be considered as a "group of pictures." If there is not much motion in the scene, setting the value higher than the frame rate can result in less bandwidth usage. -
Page 26: Osd Configuration
• Enable: Enable audio settings for using a microphone. The audio can be turned on or off as needed. • Audio Encoding: Select between G711A and G711U audio codecs. G711A: Provides more quantization levels at lower signal levels. G711U: Provides more resolution to higher-range signals. •... - Page 27 • White Light Mode: "OFF," "Manual," or "Auto" is optional. In low illumination conditions, this mode can be enabled. • Auto: The white light will be automatically enabled when collecting a face in low illumination conditions. If the auto mode is selected, the duration time should be set to save energy.
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Page 28: Network Configuration
5.2. Network Configuration 5.2.1. IPv4 and IPv6 Use IPv4 or IPv6 network addresses to configure the camera's network connection. • Obtain an IP address automatically: DHCP will obtain an IP address from DHCP network devices. • Use the following IP address: Manually assign an IP address, subnet mask, gateway and DNS server preferences for the camera. -
Page 29: Port
5.2.2. Port Configure the camera's HTTP, data, and RTSP port settings. • HTTP Port: The default HTTP port is 80. It can be changed to any unoccupied port. • HTTPS Port: The default HTTPS port is 443. It can be changed to any unoccupied port. -
Page 30: 802.1X
To set up a DDNS: Go to Setup>Network>DDNS and Enable DDNS. Select a Service Type for the camera: • www.dydns.com • www.no-ip.com Visit the selected Service Type's website and register a domain name. Enter the username, password and domain for the registered DDNS configuration. -
Page 31: Rtsp
Connect the camera to a network switch that supports 802.1x protocol. The switch can be treated as an authentication system to find the device in a local network. If the camera connected to the switch's network interface has passed the switch's authentication, it can be accessed via the local network. •... - Page 32 The camera supports local play through a VLC player. Enter the RTSP address (unicast or multicast, e.g., rtsp://192.168.226.201:554/profile1?transportmode=mcast) with a VLC media player to view multicast streams. Do not use the IPv6 address of the camera if using local play through a media player. If multiple cameras are being viewed through multicast, avoid using the same multicast address in the same local network.
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Page 33: Upnp
Multicast Address If the "Automatic Start" setting is enabled, the received multicast data should be added to a VLC player to view the video. • Multicast Address: rtsp://IP address: rtsp 1st Stream: port/profile1?transportmode=mcast : rtsp://IP address: rtsp 2nd Stream port/profile2?transportmode=mcast rtsp://IP address: rtsp 3rd Stream: port/profile3?transportmode=mcast... -
Page 34: Email
5.2.7. Email If you need the camera to send an email when an alarm is triggered or when the IP address is changed, you must provide email access for the camera to send email notifications. Otherwise, if you are using a VMS with the camera, you can use the SMTP setup of the VMS instead. -
Page 35: Ftp
another motion detection alarm event is triggered after 60 seconds. If multiple separate alarms have been triggered simultaneously, numerous notifications will be sent separately. After configuring the settings, click the "Test" button to send a test email. • Recipient Address: Enter the destination email address that will receive the notifications. - Page 36 /device MAC address/event type/date/time/ Rule of FTP storage path: \00-18-ae-a8-da-2a\VFD\2021-01-09\14\ Example FTP file path： Event name table: File Name Event Type MOTION Motion Detection SENSOR Sensor Alarm TRIPWIRE Line Crossing Detection PERIMETER Region Intrusion Detection Video Exception SDFULL SD Full SDERROR SD Error TXT file content will appear as follows:...
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Page 37: Https
5.2.9. HTTPS HTTPS supplies authentication requirements and protects user privacy by implementing a self-signed security certificate or uploading a purchased certificate. • Enable: Enable the HTTPS function to activate the encryption feature. Once activated, a web browser can access the camera web interface with "https://."... - Page 38 Have Signed Certificate: If you have a signed certificate ready to be uploaded, click the "Choose File" button and select the private certificate. Click the "Install" button to upload the certificate to the camera. Create a Private Certificate: Click the "Create" button to enter the following interface.
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Page 39: Qos
Unit: Enter the unit name or number of the organization. Email: Enter the administrator's email address. Click "OK" to save the settings. • Create a Certificate Request: Click the "Create" button to enter the interface. Then, download the certificate request and send it to the trusted authority for signature. -
Page 40: Access Control
5.3. Access Control 5.3.1. Tampering Alarm Settings The camera's analytics engine can detect attempts to move or damage the camera. When a tampering effort is detected, the camera can execute a list of responses to alert users and trigger alarms. •... -
Page 41: Door Contact Settings
5.3.2. Door Contact Settings Use the settings below to adjust the camera's lock and unlock settings. • Door Contact Input Type: NO (normal open) or NC (normal close) • Unlocking Delay Time: the allowable unlocking time. For example, if it is set to 10 seconds, alarms will be triggered when the door is not closed after 10 seconds. -
Page 42: Door Lock Settings
Trigger FTP: The camera will save a recording video to an FPT server if enabled. 5.3.3. Door Lock Settings Once the access control device is connected to the device, you can set unlocking mode in this interface. • Unlocking Delay Time: Set the door unlocking delay time. The time range is from 0 to 10 seconds. -
Page 43: Alarm Configuration
5.4. Alarm Configuration 5.4.1. Motion Detection The camera relies on motion detection settings to detect motion and to track object movements. • Enable: Enable to activate motion-based alarms. If unchecked, the camera will not send any signals to trigger motion-based recording to the NVR or CMS, even if motion occurs in the video. -
Page 44: Sd Card Full
Set the motion detection area and the detection sensitivity. Click the "Area and Sensitivity" tab to go to the interface as shown below. • Sensitivity: Move the "Sensitivity" slider to set the detection sensitivity. A higher sensitivity value means the motion alarm will be more easily triggered. -
Page 45: Sd Card Error
• Enable: Enable to activate the SD Card Full feature. • Alarm Holding Time: Refers to the interval between the adjacent motion detections. The alarm will remain active for the duration of the holding time. • Trigger Email: Enable the camera to use SMTP to send email notifications when the alarm is triggered. -
Page 46: Alarm In
5.4.4. Alarm In To set sensor alarm (alarm in): Click "Enable" and set the alarm type, alarm holding time and sensor name. • Alarm Holding Time: Set how long the alarm will be on once motion is detected. If another motion is detected during this period, it will be considered continuous movement;... - Page 47 Enable person detection and then set the alarm holding time. • Alarm Holding Time: Set how long the alarm will be on once motion is detected. If another motion is detected during this period, it will be considered continuous movement; otherwise, it will be viewed as a single motion.
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Page 48: Security Configuration
5.5. Security Configuration 5.5.1. User Configuration User Configuration Use the menu to configure the administrator password and camera user profiles directly. Add User Click the "Add" button to create a new user profile in the camera. • User Name: Enter the username of the new user profile. •... -
Page 49: Online User
Click the "OK" button to apply the settings and add the new user. The latest user profile will be displayed in the user list. • Modify User • Select a user and click the "Modify" button to edit an existing user. •... -
Page 50: Block And Allow Lists
5.5.3. Block and Allow Lists Manage a list of blocked and prioritized users by filtering IP addresses. • Enable Address Filtering: Check the enable checkbox to activate IP filtering for the camera. • Allow/Block the Following Address: The toggle will configure the list of blocked or prioritized users. -
Page 51: Password Security
Click the "Save Button to apply the settings. 5.5.5. Password Security Set the camera's desired password strength level and password expiration time limit. • Password Level: Weak level: Numbers, special characters, uppercase or lowercase letters can be used. You can choose one or any combination of them when setting the password. -
Page 52: Authentication
5.5.6. Authentication Set the HTTP authentication protocol for the camera. • HTTP Authentication: Select the preferred authentication protocol for connection with the camera. Basic: A basic username and password login is needed to authenticate requests with the camera. Token: An authentication scheme where the camera generates an encrypted string in response to a login request. -
Page 53: System Settings
5.6. System Settings 5.6.1. Basic Information Basic Information lists the device's system information, including model, name, firmware version, Mac address and other information about the device. 5.6.2. Time Zone and DST The time zone and DST must be set up when accessing the camera for the first time. -
Page 54: Date And Time
times. Start Time: Specify when the camera's internal clock will move ahead. End Time: Specify when the camera's internal clock will move backward. Time Offset: Select the time (minutes) for which the camera will change its internal clock. 5.6.3. -
Page 55: Record
• Format: Click this button to format the SD card. All data will be cleared. • Eject: Click this button to stop writing data to the SD card before removing the SD Card from the camera. • Snapshot Quota: Set the limit for captured pictures on the SD card. •... - Page 56 • Week Schedule: Set the schedule for the camera to record to the SD card throughout the week. Add: Toggle will manually add a recording period from the schedule. Orange highlighted areas indicate that the camera is scheduled to record then. Erase: Toggle to remove a recording period from the schedule manually.
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Page 57: Snapshot
5.6.6. Snapshot Set the format, resolution and quality of the snapshot image saved to the SD card. Snapshot Parameters • Image Format: The image will be saved as JPEG. • Resolution: The image will be saved at 640x480 resolution. • Image Quality: Select the preferred image quality. -
Page 58: Maintenance
Schedule of the camera (See Section 5.10.5 Record). Holiday Schedule: Set the schedule for the camera to take snapshots on a specific date regularly. Setup is like setting the Holiday Recording Schedule of the camera (See Section 5.10.5 Record). 5.7. Maintenance 5.7.1. -
Page 59: Reboot
Export Settings Click the "Export Settings" button to download a configuration file containing the camera settings to your computer. Default Settings • Keep: Select which camera settings to keep before defaulting the camera. • Load Default: Click the "Load Default" button to restore all system Keep settings to the default factory settings. -
Page 60: Upgrade
5.7.3. Upgrade Upload firmware files to the camera to update the camera firmware. • Path: Click the "Choose File" button and select the upgrade file from the computer. Path • Upgrade: After selecting the new firmware file in the setting, click this button to begin the upgrade. - Page 61 • Main Type: Select the category of log that you would like to view. All Logs: View all major categories in a single list. Alarm: View a list of event alarm occurrences logged by the camera. Exception: View a list of IP addresses of clients denied access, client disconnections, SD card errors, etc.
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Page 62: Playback
6. Playback 6.1. Image Playback Click the "Playback" button to go to the interface as shown below. Images that are saved on the SD card can be found here. An SD card is required. To playback saved snapshot images from the camera: Click the "Playback"... -
Page 63: Video Playback
Icon Description Icon Description Save: Click this button Save all: Click this to select the path to button to select the save the image on the path to save all pictures on the PC. Actual size: Click this Fit size: Click to fit the button to display the image on the screen. - Page 64 Icon Description Icon Description Play button. After pausing the video, Pause button click this button to continue playing. Watermark Stop button display Turn audio on/off; drag the slider to adjust the volume after enabling audio. Select the alarm events at the bottom of the interface as needed. Select mix stream (video and audio stream) or video stream as needed.
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Page 65: Appendix
7. Appendix 7.1. Troubleshooting How do I find the password? A: The admin password can be reset through the "Edit Safety Question" function. Click "Forget Password" in the login window and enter the corresponding answer to the selected question in the popup window. After you correctly answer all questions, you can reset the admin password. -
Page 66: Product Specifications
7.2. Product Specifications IMAGE Image sensor 2.1MP/1080p 1/2.8” CMOS Total pixels 1920x1080 Minimum scene illumination 0 lux (white LED on) Color temperature Cold light, 5600K White LED brightness (Lumen) 34.1lm LENS Focal length 2.3mm, F2.2 Lens type Fixed lens Field of View (FoV) Horizontal FoV: 139°, Vertical FoV: 74°, Diagonal FoV: 170°... - Page 67 802.3 compliance 10/100 LAN, RJ45 Video compression type H.265+, H.265, H.264+, H.264, MJPEG Resolution 1080P (1920×1080), 720P (1280×720), D1 Frame rate Up to 30fps at all resolutions Video bitrate 64 Kbps ~ 4 Mbps Multi-streaming CBR/VBR at H.264/ H.265 (controllable Bitrate control frame rate and bandwidth) Streaming capability...
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Page 68: Warranty Information
8. Warranty Information Go to https://digital-watchdog.com/page/rma-landing-page/ to learn more about Digital Watchdog's warranty and RMA. To obtain warranty or out-of-warranty service, please contact a technical support representative at: 1+ (866) 446-3595, from 9:00 AM to 8:00 PM EST, Monday through Friday. -
Page 69: Limits And Exclusions
If the problem is not handled to your satisfaction, then write to the following address: Digital Watchdog, Inc. ATTN: RMA Department 16220 Bloomfield Ave Cerritos, CA 90703 Service calls that do not involve defective materials or workmanship as determined by the Warrantor, in its sole discretion, are not covered. - Page 70 DW® East Coast office and warehouse: 5436 W Crenshaw St, Tampa, FL USA 33634 DW® West Coast office and warehouse: 16220 Bloomfield Ave, Cerritos, CA USA 90703 PH: 866-446-3595 | FAX: 813-888-9262 www.Digital-Watchdog.com technicalsupport@digital-watchdog.com Technical Support PH: USA & Canada 1+ 866-446-3595 International 1+ 813-888-9555 French Canadian: + 1-904-999-1309 Technical Support Hours: Monday-Friday 9 a.m.
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