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PAX IM15 Product Manual

Unattended payment terminal

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4th FL, Building #3, Software Park, 2nd Central Science-Tech Road,
High-Tech Industrial Park, Shenzhen 518057, PRC
T: 0755-86169630
F: 0755-86169634
Product Manual
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Summary of Contents for PAX IM15

  • Page 1 Product Manual 4th FL, Building #3, Software Park, 2nd Central Science-Tech Road, High-Tech Industrial Park, Shenzhen 518057, PRC T: 0755-86169630 F: 0755-86169634...
  • Page 2 Copyright © 2022 PAX Computer Technology (Shenzhen) Co., Ltd. all rights reserved. Reproduction or distribution of this document in part or in whole without the express permission of PAX Computer Technology (Shenzhen) Co., Ltd. is strictly prohibited. Although PAX Computer Technology (Shenzhen) Co., Ltd.
  • Page 3 IO electrical characteristics William Qiu 2022/06/15 V1.02 added antenna to product contents William Qiu 2022/06/24 This document is meant to aid in the installation and operation of the IM15 unattended payment terminal. PAX TECHNOLOGY LIMITED Page 3 of 26 Product Manual...
  • Page 4: Table Of Contents

    Product Installation ..........................21 Device Dimensions ........................21 Mounting Bracket ........................21 Mounting Plate Dimension ......................22 Device Installation ........................23 Product Services ..........................24 FAQ .............................. 24 List of Tables PAX TECHNOLOGY LIMITED Page 4 of 26 Product Manual...
  • Page 5 Figure 1: view from all sides .......................... 8 Figure 2: components, interface, and ports (front) ..................11 Figure 3: components, interface, and ports (IM15-0BA-R65-02L0, back) ........... 11 Figure 4: RJ45 port (RS232/F-BOX) ......................12 Figure 5: MDB port ............................12 Figure 6: USB Type A port..........................
  • Page 6: Product Overview

    Integration with contact and magnetic strip card readers such as the IM500 is also possible, providing additional functionality as part of a comprehensive payment system. The IM15 is also designed to operate in a wide range of temperatures, repel the ingress of dust and water, resist physical impacts, and disperse electrostatic discharges.
  • Page 7: Product Contents

    1.3 Product Contents The following items may be included with the IM15 unattended payment terminal. Table 2: Product Contents Item Quantity IM15 unattended payment terminal IM15 mounting bracket M4 nuts M4 screws 4G antenna (optional)*  The availability and configuration of optional modules are dependent on the model number of the IM30 unit.
  • Page 8: Product Specifications

    Product Specifications 2.1 Device Illustration Figure 1: view from all sides PAX TECHNOLOGY LIMITED Page 8 of 26 Product Manual...
  • Page 9: Device Specifications

    2.2 Device Specifications 2.2.1 Device Modules Table 3: IM15 Device Module Outline Module Specifications ARM Cortex A5 operating system Linux (Prolin) 128 MB Flash memory 258 MB DDR SDRAM 3.5" display 320 x 480 pixels maximum volume of at least 80 dB at 10 cm...
  • Page 10 5% ~ 95% (without condensation) Humidity -30° C ~ 70° C Temperature storage environment 5% ~ 95% (without condensation) Humidity PAX TECHNOLOGY LIMITED Page 10 of 26 Product Manual...
  • Page 11: Components, Interface, And Ports

    4. LED indicator 2. speaker 5. camera locator light 3. proximity and light sensor 6. code scanning camera Figure 3: components, interface, and ports (IM15-0BA-R65-02L0, back) 1. digital IO port 6. back cover 2. 4G antenna (SMA) 7. reset button 3.
  • Page 12: Output Connectors

    2.2.3 Output Connectors RS232: Recommended Standard 232 (RS232) is a protocol for serial communication. There is an RJ45 port on the IM15, labeled as RS232, which uses this protocol and has the following pinout: Table 4: RS232 pinout signal POWER_IN...
  • Page 13: Table 6: Usb Pinout (Type A Host)

    USB: Universal Serial Bus (USB) is a widely adopted communication protocol used across a broad range of electronic devices. The IM15 has both a USB Type A and Type C port available for use. Table 6: USB pinout (Type A host)
  • Page 14: Table 8: Digital Io Pinout

    Digital IO: Digital input and output signals can be used to directly interface with a CPU to perform custom functions. The IM15 implements a custom 6 pin digital IO port using a WAGO 733- 336 header. This port can be programmed to accept a variety of inputs or output a specific control signal.
  • Page 15: Table 10: Ethernet Port Pinout

    Ethernet: Ethernet is a common networking protocol for local area networks. The IM15 has a Ethernet 10/100 Base-T port that it can use to connect to a wired LAN. Table 10: Ethernet port pinout signal Figure 9: Ethernet port PAX TECHNOLOGY LIMITED...
  • Page 16: Sim Card Installation

    Figure 10: IM15 back cover Figure 11: SIM card installation (back cover; 4G board front; 4G board reverse) The SIM card slot is located on the 4G network board of the IM15. Take the following steps to install a SIM card in the IM15: Remove the back cover of the IM15 by unscrewing it from the body of the device.
  • Page 17: Sam Card Installation

    The IM15 has 2 mirco-SIM (2FF) sized SAM card slots available for use. Figure 12: SAM card slots The SAM card slots are located under the 4G network board of the IM15. Take the following steps to install a SAM card in the IM15: 1.
  • Page 18: Code Scanning Camera

    2.2.7 Code Scanning Camera The IM15 has a code scanning camera located on the bottom right corner of its front face. Figure 14: code scanning camera This 2 megapixel camera is designed to read common 1D or 2D codes. The camera is equipped with an LED that provides lighting during the code scanning process.
  • Page 19: Contactless Card Reader

    2.2.9 Contactless Card Reader The IM15 has a contactless card reader with an RF antenna located on front face. The read area for this card reader roughly corresponds to the entire front face of the device. Figure 16: contactless card reader interface area The contactless card reader reads cards and devices placed roughly parallel to the area indicated in Figure 16: contactless card reader interface area from a distance of anywhere from 0 to 4 cm.
  • Page 20: Speaker

    Figure 17: speaker The IM15 speaker can output audio signals of up to 80 dB at a distance of 10 cm, the volume is software controlled and can be adjusted. This can be used to output user prompts for the card reader and code scanner as well as default tones for presses of the functional keys or occurrences of errors.
  • Page 21: Product Installation

    IM15 unit. Figure 18: device dimensions (mm) 3.2 Mounting Bracket The IM15 are equipped with a mounting bracket that allows it to be fixed into place on a mounting plate. PAX TECHNOLOGY LIMITED Page 21 of 26 Product Manual...
  • Page 22: Mounting Plate Dimension

    3.3 Mounting Plate Dimension The IM15 is designed to be mounted on vertical surfaces through a mounting plate. The following is one such example that can be used along with the mounting bracket included with the IM15. Figure 19: mounting plate dimensions (mm) These dimensions are those of a standard door module as defined by the European Vending Association.
  • Page 23: Device Installation

    After the mounting bracket is secured to the mounting plate, insert the IM15 unit through the front of the mounting plate into the mounting bracket. Apply a torque of 1.2 ± 0.2 Nm to the four M4 screws to secure the IM15 to the mounting bracket through its four inner mounting points.
  • Page 24: Product Services

    Q: Why is the screen blank after startup? If the PAX logo appears during the startup procedure, check that whatever applications installed into the device are operating properly. If the PAX logo does not appear, contact an agent from your local vendor to repair the device.
  • Page 25 Then check that the network setting is compatible with the device you wish to use (the IM15 uses DHCP). Make sure that the name and password of the network you are attempting to connect to are both correct. Check to see if the network you are attempting to connect to only accepts preset IP or MAC addresses;...
  • Page 26 Q: What should I do if there are errors while using the USB port? Use the USB cable packaged with the IM15 unit instead of a third party cable. Do not use an USB hub, directly attach the cable to whatever device is being linked.