PAX IM300 Product Manual

Unattended payment terminal

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Product Manual
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4th FL, Building #3, Software Park, 2nd Central Science-Tech Road,
High-Tech Industrial Park, Shenzhen 518057, PRC
Tel: 0755-86169630 Fax: 0755-86169634
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Summary of Contents for PAX IM300

  • Page 1 Product Manual 4th FL, Building #3, Software Park, 2nd Central Science-Tech Road, High-Tech Industrial Park, Shenzhen 518057, PRC Tel: 0755-86169630 Fax: 0755-86169634...
  • Page 2 This document is meant to aid in the installation of the IM series of devices into an integrated unattended payment terminal. The IM300 encrypting PIN pad, the IM500 secure card reader, and the IM700 contactless card reader are each covered within this document.
  • Page 3: Table Of Contents

    IM700 Illustration ....................10 Device Specifications ..................... 11 1.5.1 IM300 Specifications ..................... 11 1.5.1.1 IM300 Output Connectors ................. 12 1.5.1.2 IM300 SAM/SIM card Installation ..............16 1.5.1.3 IM300 Display ....................17 1.5.1.4 IM300 Keypad ....................17 1.5.1.5 IM300 Indicator LEDs ..................18 1.5.2...
  • Page 4 2.3.1 Wi-Fi Antenna ......................32 2.3.2 2G/3G/4G antenna ....................32 Product Installation ........................33 IM300 Installation ......................33 3.1.1 Anti-Removal Switch ..................... 33 3.1.2 Mounting Plate Dimension ..................34 3.1.3 Installation onto an Unattended Terminal ............35 IM500 Installation ......................36 3.2.1...
  • Page 5: Product Introduction

    Secure Card Reader Electrostatic Discharge Ground Liquid Crystal Display Multidrop Bus Universal Serial Bus RS232 Recommended Standard 232 Random Access Memory Microcontroller Unit Central Processing Unit Secure Access Module Subscriber Identity Module PAX TECHNOLOGY LIMITED Page 5 of 40 Product Manual...
  • Page 6: Unattended Payment Terminal

    Unattended Payment Terminal The IM series from PAX is a set of modular devices designed to be capable of unattended operation in outdoor or indoor environments. They are designed to be used with vending, parking, or other such unattended payment terminals.
  • Page 7: Device Connections

    Power Source RS232 (IM500) Ethernet IM300 Bluetooth RS232 (IM700) Encrypting PIN Pad WiFi USB device magnetic card reader IM700 IM500 Secure contactless Contactless Card Card Reader antenna Reader smart card reader PAX TECHNOLOGY LIMITED Page 7 of 40 Product Manual...
  • Page 8: Illustration Of Modules

    Illustration of Modules 1.4.1 IM300 Illustration PAX TECHNOLOGY LIMITED Page 8 of 40 Product Manual...
  • Page 9: Im500 Illustration

    1.4.2 IM500 Illustration PAX TECHNOLOGY LIMITED Page 9 of 40 Product Manual...
  • Page 10: Im700 Illustration

    1.4.3 IM700 Illustration PAX TECHNOLOGY LIMITED Page 10 of 40 Product Manual...
  • Page 11: Device Specifications

    Relative Humidity: 5% to 95% (without condensation) Dimensions: 92mm x 33.8mm x 140mm  The availability and configuration of optional modules are dependent on the model number of the IM300 unit. PAX TECHNOLOGY LIMITED Page 11 of 40 Product Manual...
  • Page 12: Im300 Output Connectors

    1.5.1.1 IM300 Output Connectors 1. RS232 via RJ45ports 8. ANT 2 (Wi-Fi & Bluetooth antenna) 2. 6.3mm DC power jack (12VDC) 9. LED indicators 3. Microphone jack 10. RS232 via RJ45ports; for IM700 4. Speaker jack 11. USB 2.0 Mini-B 5.
  • Page 13 Ethernet The lower left RJ45 port on the back of the IM300 is a standard 1000BASE-T Ethernet port. It has green and yellow indicator lights placed on its upper left and right sides as shown below: Microphone The IM300 has a standard 3.5mm microphone jack.
  • Page 14 RS232 (for IM500) The lower right RJ45 port on the IM300 uses RS232 and is reserved for connecting to the IM500. It has the following pinout: signal 12V output RS232 (for IM700) The upper right RJ45 port on the IM300 uses RS232 and is reserved for connecting to the IM700.
  • Page 15 MDB (Multidrop Bus) is a communications protocol commonly used in the vending machine industry. The IM300 has a MDB port and can act a peripheral device to a master controller, it can accept an input voltage of 9V to 42V. The pinout for the MDB port is as follows:...
  • Page 16: Im300 Sam/Sim Card Installation

    1.5.1.2 IM300 SAM/SIM card Installation The IM300 has two SAM card slots as well as a SIM card slot available for use. These slots are normally hidden by a plastic cover affixed to the back of the IM300 by a screw. If the screw is loosened, the cover can be slid open three card mounts.
  • Page 17: Im300 Display

    1.5.1.3 IM300 Display The IM300 has a 2.8" LCD screen with a resolution of 320 x 240 pixels. The screen has a life expectancy of over 50,000 hours, a display angle 100° along the vertical or horizontal axis, a LED backlight, and a scratch resistant glass cover.
  • Page 18: Im300 Indicator Leds

    1.5.1.5 IM300 Indicator LEDs The IM300 has two indicator LEDs located on the lower left of its back face, displaying the power and security status of the device. The power indicator LED is green while the security indicator LED is red. The power indicator LED lights up as soon as the device begins to boot and stays on as long as the device is powered.
  • Page 19: Im500 Specifications

    12VDC (RS232 via RJ45) Output: none Buzzer: ≥80dB Temperature: -30°C to 70°C -22°F to 158°F Relative Humidity: 5% to 90% (no condensation) Dimensions: 100mm x 130.8mm x 68mm 1.5.2.1 IM500 Output Connectors PAX TECHNOLOGY LIMITED Page 19 of 40 Product Manual...
  • Page 20 5 ~ 12 V input USB 2.0 Type-B The IM500 has a USB 2.0 Type-B port available for use, it can accept or output 5V. The USB port has the following pinout: signal PAX TECHNOLOGY LIMITED Page 20 of 40 Product Manual...
  • Page 21: Im500 Sam Card Installation

    IM500. In order to install a SAM card, slide the SAM card into one of the open slots with the contacts facing down. When fully depressed into the slot, the clipped corner of the card should be exposed on the right side as shown on the orientation indicator. PAX TECHNOLOGY LIMITED Page 21 of 40 Product Manual...
  • Page 22: Im500 Card Reader

    To read a smart card, insert the card fully into the reader with the contacts facing up and towards the readers. • The life expectancy of the smart card reader is 500,000 reads at a minimum. PAX TECHNOLOGY LIMITED Page 22 of 40 Product Manual...
  • Page 23: Im500 Indicator Leds

    5VDC (USB2.0 Type-B) 12VDC (RS232 via RJ45) Output: none Buzzer: ≥75dB Temperature: -30°C to 70°C -22°F to 158°F Relative Humidity: 5% to 95% (no condensation) Dimensions: 82mm x 34.2mm x 68mm PAX TECHNOLOGY LIMITED Page 23 of 40 Product Manual...
  • Page 24: Im700 Output Connectors

    5 ~ 12 V input USB 2.0 Type-B The IM700 has a USB 2.0 Type-B port available for use, it can accept or output 5V. The USB port has the following pinout: signal PAX TECHNOLOGY LIMITED Page 24 of 40 Product Manual...
  • Page 25: Im700 Sam Card Installation

    4 cm or less from the face of the device. The orientation of the card does not matter so long as it is roughly facing the front of the device. PAX TECHNOLOGY LIMITED Page 25 of 40...
  • Page 26: Im700 Indicator Leds

    The yellow LED indicates that the device is processing payments or other services. • The green LED indicates that the device has completed processing the transaction. • The red LED indicates that the device has encountered an error. PAX TECHNOLOGY LIMITED Page 26 of 40 Product Manual...
  • Page 27: Accessories And Cables

    The IM300 and the IM500 can be connected together by USB using either of the Type A USB ports on the IM500 as well as the Type B USB port on the IM500. The IM300 and the IM700 can be connected together by USB in the same manner.
  • Page 28 USB Cable The IM500 and IM700 each come packaged with a USB Type-A to Type-B cable. Pinout from the perspective of the IM300: signal 5V output Pinout from the perspective of the IM500 or IM700: signal PAX TECHNOLOGY LIMITED Page 28 of 40...
  • Page 29: Device Connection With Rs232

    The IM300 and the IM500 are connected together by RS232 using the lower right RJ45 port located on the back of the IM300. This port is reserved for use of the IM500. The IM300 and the IM700 are connected together by via RS232 using the upper right RJ45 port located on the back of the IM300.
  • Page 30 RJ45 Cable The RJ45 cable is used to connect ports with the following pinouts: Pinout from the perspective of the IM300: signal 12V output Pinout from the perspective of the IM500 or IM700: signal 5V output 12V input Since the RX and TX pins are from the perspective of the port itself, the actual wires for the cable are crossed so that the signals for pins 5 and 6 are correct no matter what.
  • Page 31: Power Adapter

    Power Adapter The IM300 is packaged with a power adapter that allows it accept an AC input of 100V to 240V at 50/60 Hz with a maximum current of 1.5A. The power plug is attached to a transformer, which is then connected to a 6 pin Molex connector with a ferrite choke. This connector can be...
  • Page 32: Detachable Antenna

    The antenna is connected to the IM300 via a coaxial cable with a SMA connector, this can be connected to the lower of the two SMA connectors on the back of the IM300 labeled as ANT 2 (refer to 1.5.1.1).
  • Page 33: Product Installation

    These two switches are located along the bottom border of the front face and should be fully depressed once the device is bolted into its frame. These buttons prevent the unauthorized removal of the IM300 since they would no longer be depressed as long as anyone attempts to remove the device from its mount.
  • Page 34: Mounting Plate Dimension

    3.1.2 Mounting Plate Dimension The mounting plate must have the dimensions given above to hold the device in place and allow it to be installed. PAX TECHNOLOGY LIMITED Page 34 of 40 Product Manual...
  • Page 35: Installation Onto An Unattended Terminal

    Installation onto an Unattended Terminal The IM300 has 4 clearance holes meant for M4 stud bolts. Apply a torque of 0.6 ~ 0.8 Nm to four M4 nuts to fix them in the place, the device would then be firmly attached to the unattended terminal.
  • Page 36: Im500 Installation

    3.2.2 Mounting Plate Dimension The mounting plate must have the dimensions given above to hold the device in place and allow it to be installed. PAX TECHNOLOGY LIMITED Page 36 of 40 Product Manual...
  • Page 37: Installation Onto An Unattended Terminal

    There must be a clearance of 61mm x 73mm for the face plate of the IM500, and the surrounding rubber seal should be pressed firmly against the frame of the unattended terminal once the device is fully bolted on. PAX TECHNOLOGY LIMITED Page 37 of 40 Product Manual...
  • Page 38: Im700 Installation

    IM700 Installation 3.3.1 Mounting Plate Dimension The mounting plate must have the dimensions given above to hold the device in place and allow it to be installed. PAX TECHNOLOGY LIMITED Page 38 of 40 Product Manual...
  • Page 39: Installation Onto An Unattended Terminal

    49.6mm x 73.6mm for the back portion of the device. The surrounding rubber seal should be pressed firmly against the frame of the unattended terminal once the device is fully bolted on. PAX TECHNOLOGY LIMITED Page 39 of 40 Product Manual...
  • Page 40: Example Configurations Of Unattended Payment Terminals

    The devices do not have to be in a particular position because they are connected to each other by cables and not fixed to each other. PAX TECHNOLOGY LIMITED Page 40 of 40...

This manual is also suitable for:

Im500Im700

Table of Contents