Troubleshooting
System Messages
NOTE: If the message you received is not listed
in the table, see the documentation for either
the operating system or the program that was
running when the message appeared.
A
L E R T
! P
R E V I O U S A T T E M P T S A T B O O T I N G
T H I S S YS T E M H A V E F A I L E D A T C H E C K P O I N T
[
N N N N
] . F
O R H E L P I N R E S O L V I N G T H I S
P R O B L E M
,
P L E A S E N O T E T H I S C H E C K P O I N T
A N D C O N T A C T
E L L
D
UPPORT
S
—
The computer failed to complete the
start routine three consecutive times for the same
error (see "Contacting Dell" on page 69 for assistance).
C M O S
C H E C K S U M E R R O R
system board failure or RTC battery low. Replace
the battery. See your Service Manual at
support.dell.com or see "Contacting Dell" on
page 69 for assistance.
C P U
F A N F A I L U R E
—
Replace processor fan. See your Service Manual at
support.dell.com.
40
E C H N I C A L
T
—
Possible
Processor fan failure.
H
A R D
-
D I S K D R I V E F A I L U R E
drive failure during hard drive POST. Check cables,
swap hard disks, or see "Contacting Dell" on page 69
for assistance.
H
A R D
-
D I S K D R I V E R E A D F A I L U R E
Possible hard drive failure during hard-drive start
test (see "Contacting Dell" on page 69 for
assistance).
E Y B O A R D F A I L U R E
K
keyboard cable loose.
N
O B O O T D E V I C E A V A I L A B L E
bootable partition on hard drive, or the hard drive
cable is loose, or no bootable device exists.
•
If the hard drive is your boot device, ensure
that the cables are connected and that the
drive is installed properly and partitioned as
a boot device.
•
Enter system setup and ensure that the boot
sequence information is correct (see your
Service Manual at support.dell.com).
—
Possible hard
—
—
Keyboard failure or
—
No