BIXOLON SRP-E300 User Manual

BIXOLON SRP-E300 User Manual

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User's Manual
SRP-E300/E302
THERMAL RECEIPT PRINTER
Ver. 2.00
www.bixolon.com

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Summary of Contents for BIXOLON SRP-E300

  • Page 1 User’s Manual SRP-E300/E302 THERMAL RECEIPT PRINTER Ver. 2.00 www.bixolon.com...
  • Page 2: Copyright

    It is strictly prohibited to copy, store, and transmit the whole or any part of the manual and any property of the product without the prior written approval of BIXOLON Co., Ltd. The information contained herein is designed only for use with this BIXOLON product.
  • Page 3 SRP-E300/E302 Warning Hazardous moving parts Keep fingers and other body parts away Pull the print head lever can be stop all moving parts. IEC 60417-6057 (2011-05) for other moving parts. Mise en garde Les appareils électroniques, tels que les imprimantes, risquent d'être endommagés par l'électricité...
  • Page 4 SRP-E300/E302 Compliance information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 5 SRP-E300/E302 Waste Electrical and Electric Equipment (WEEE) This marking shown on the product or its literature, indicates that is should not be disposed with other household wastes at the end of its working life, To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources.
  • Page 6: Warning & Caution

    Do not connect multiple products to a Only use authentic products from single or faulty power outlet. Use only BIXOLON. The company will not provide grounded power outlets that meet the post-sale support for damaged or other industry standard. Noncompliance may quality issues that any fake cause electric shock or fire.
  • Page 7 Do not place heavy product, please contact the original objects, liquids, or metals on the place of purchase or through product. This could cause damage to BIXOLON website’s product repair the product or a fire. page (www.bixolon.com). Ver. 2.00 - 7 -...
  • Page 8: Manual Introduction

    SRP-E300/E302 Manual Introduction This manual provides basic information on printers and provides ways to install, use, and check them. In order to protect the safety of users and prevent property damage, be fully familiar with this manual before using the product. Please use it.
  • Page 9: Printer Introduction

    SRP-E300/E302 Printer Introduction SRP-E300/E302 printers have been designed to be connected to various types of electronic devices such as POS (Point of Sales), and computer peripheral devices. The main features of the printer are as follows 1. THERMAL RECEIPT PRINTER 2.
  • Page 10: Table Of Contents

    SRP-E300/E302 Table of Contents Copyright ..........................2 WARNING & CAUTION ....................... 6 Manual Introduction ......................8 Printer Introduction ......................9 1. Preparation ........................11 2. Product Part Names ....................12 2-1 Printer Part Names ......................12 2-2 Interface Part Names ...................... 13 2-2-1 USB (Built-in) ......................
  • Page 11: Preparation

    SRP-E300/E302 1. Preparation • If there is any part missing, please contact the place of purchase. • The actual part may look different from the image SRP-E300/E302 Standard Components Power Cord Installation Guide AC/DC Adapter USB A-B Cable Option Components (SRP-E300ES/SRP-E302ES) Serial Cable (9pin - 9pin) Ver.
  • Page 12: Product Part Names

    SRP-E300/E302 2. Product Part Names 2-1 Printer Part Names Printer Cover Manual Cutter Controller Cutter Cover Cover Open Lever Power Switch Ver. 2.00 - 12 -...
  • Page 13: Interface Part Names

    SRP-E300/E302 2-2 Interface Part Names • Connect the printer to the host computer using the right interface cable that complies with the specifications of the interface. 2-2-1 USB (Built-in) - SRP-E300/E302 - SRP-E300ES/E302ES USB Port USB Port Pin No. Signal Name...
  • Page 14: Ethernet Interface

    If power is on, your data may be lost. Refer to the utility and network connection manual for Interface connection information. The network connection manual is on the BIXOLON website (www.bixolon.com) We're offering it Ver. 2.00 - 14 -...
  • Page 15: Serial (9-Pin) Interface

    SRP-E300/E302 2-2-3 Serial (9-pin) Interface - SRP-E300ES/E302ES Serial (9-pin) Port Pin No. Signal Name Direction Function OUTPUT Transmit Data INPUT Receive Data INPUT Data Set Ready OUTPUT Data Terminal Ready INPUT Clear To Send OUTPUT Ready To Send Connect or disconnect the communication cable while the printer power is off.
  • Page 16: Drawer Kick-Out Port

    SRP-E300/E302 2-2-5 Drawer kick-out Port Connect the Drawer kick-out connection cable to the drawer kick-out connector on the rear side of the printer. - SRP-E300/E302 - SRP-E300ES/E302ES Drawer kick-out Port Drawer kick-out Port Pin No. Signal Name Direction Frame Ground...
  • Page 17: Installation & Usage

    SRP-E300/E302 3. Installation & Usage 3-1 Printer Installation Placings - Allow sufficient space around the printer for proper ventilation. - Do not place objects close to the back or bottom of the printer, which may hinder the air circulation. - Install the printer on a flat and level surface.
  • Page 18: Turn On The Power

    SRP-E300/E302 3-2 Turn on the Power 1) After turning the printer off, connect the AC/DC adapter jack to the printer’s power port. Power Port AC/DC Adapter Jack 2) When connecting the adapter jack, ensure that it is inserted in the correct direction.
  • Page 19 4) Press the “ON” switch to turn on the printer. - Be sure to turn off the printer and connect or disconnect the cable. - Only use a power supply provided by BIXOLON. BIXOLON shall bear no responsibility for damage caused by using a third-party power supply.
  • Page 20: Installing & Replacing Paper

    SRP-E300/E302 3-3 Installing & Replacing Paper Use paper roll that complies with the specifications If you use a paper roll including paper core attached to paper, the paper may not be properly recognized as paper Empty due to not proper releasing of paper.
  • Page 21 SRP-E300/E302 2) Remove the empty paper roll and replace with a new one as shown in the image. 3) Check the orientation of the roll paper when inserting it into the printer. Ver. 2.00 - 21 -...
  • Page 22 SRP-E300/E302 4) Pull out a small amount of paper as shown in the picture, and close the cover. When closing the cover, hold down the center of printer cover firmly so that paper roll is loaded correctly. 5) Cut the paper as shown in the following picture.
  • Page 23: Using Controller

    SRP-E300/E302 3-4 Using Controller Explanation Power LED The Power LED light is on whenever the printer is on. Error LED is on when there is an error such as no paper Error LED roll, open cover, etc. Press the Feed button once to output one line of the Feed Button paper roll.
  • Page 24: Printer Setting Change

    SRP-E300/E302 4. Printer Setting Change This product does not support Dip Switch. In order to change the product’s configuration, use either the virtual memory switch utility or the virtual memory switch management function when performing a self-diagnosis. - Turn the product power ON/OFF by using the virtual memory switch utility.
  • Page 25: Self-Test

    SRP-E300/E302 5. Self-Test The self-test checks whether the printer has any problems. If the self-diagnostics reveal no error in the printer, please see other device or software. If the printer does not run normally, please contact the place of purchase.
  • Page 26 SRP-E300/E302 (1) If “Continuous SELF-TEST” is selected Press the Feed button for less than one second to print the preset page. The self-test ends automatically as it prints the following line and cuts the paper. *** COMPLETED *** The printer goes into normal print mode upon completion of the self-test.
  • Page 27 SRP-E300/E302 (2) If “VMSM Selection” is selected The following lines will be printed when the VMSM opens. ** VMSM Selection ** 0 : Exit and reboot printer (*) 1 : None 2 : Set Print Density 3 : None 4 : Set Cutting mode...
  • Page 28: Hexadecimal Dumping

    SRP-E300/E302 6. Hexadecimal Dumping This function allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands.
  • Page 29: Maintenance

    SRP-E300/E302 7. Maintenance 7-1 Paper Jam • If paper is stuck, turn the printer ON/OFF and open the cover to remove the crumpled paper inside the printer. If the Printer Cover will not open, please follow the following instructions. 1) Turn the printer OFF.
  • Page 30: Cleaning Printer

    SRP-E300/E302 7-2 Cleaning Printer • The presence of dust, foreign matter, adhesive matter, or other pollutants inside the printer’s head and internal capacity may undermine printing quality. It is recommended to clean printer at every paper roll change. 1) Open the Printer Cover and remove the paper currently in use.
  • Page 31: Specifications

    SRP-E300/E302 8. Specifications 8-1 Printer Specifications Printing Method Thermal printing SRP-E300/E300ES: 180 dpi (7dots/mm) Dot Density SRP-E302/E302ES: 203 dpi (8dots/mm) Printing Width 3-inch 72 mm Roll Width 3-inch 79.5±0.5 mm SRP-E300/E300ES: No. of Characters per Line 42 (Font A) ,56 (Font B), 56 (Font C)
  • Page 32: Recommended Papers

    - The use of papers other than those recommended above may Cause damage to the printer’s TPH or degrade the printing quality. BIXOLON is not responsible for the damage caused by non-recommended papers. - If you have to use other products, we recommend that you use papers with a similar level of quality to the recommended ones.
  • Page 33 SRP-E300/E302 Revision history Ver. Date Description 1.00 05-04-2018 Modified components (USB Cable, Serial Cable) 1.01 27-07-2018 Add paper spec 2.00 07-11-2023 New form Ver. 2.00 - 33 -...

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Srp-e302

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