BIXOLON BK3-31 User Manual
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BIXOLON BK3-31 User Manual

Kiosk printer
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User's Manual
BK3-31
KIOSK PRINTER
Rev. 1.00
http://www.bixolon.com

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Summary of Contents for BIXOLON BK3-31

  • Page 1 User’s Manual BK3-31 KIOSK PRINTER Rev. 1.00 http://www.bixolon.com...
  • Page 2 BK3-31 Introduction BK3-31 printers have been designed to be connected to various types of kiosk system. ※ The main features of the printer 1. KIOSK PRINTER 2. Low-noise thermal transfer method printing 3. Maximum 250mm/s printing speed 4. External size - Diameter Φ...

  • Page 3: Table Of Contents

    BK3-31 Table of Contents 1. Installing Printer and Getting Started ................. 4 1-1 Unpacking ......................... 4 1-2 Interface ..........................5 1-2-1 Serial Interface: Dsub 9P Type (RS-232C) ............5 1-2-2 Serial Interface: Connector 5P Type (RS-232C) ........... 6 1-3 Power Supply Port and Connecting Power Supply ............7 1-4 Reconfiguration of Printer....................

  • Page 4: Installing Printer And Getting Started

    BK3-31 1. Installing Printer and Getting Started 1-1 Unpacking • Check the following contents list, and contact your dealer for assistance if any item is missing or incorrect. - Product BK3-31 - Optional Components Power Cord AC/DC Adaptor(2P) AC/DC Adaptor(5P)

  • Page 5: Interface

    BK3-31 1-2 Interface • Connect the printer to the host computer using the right interface cable that complies with the specifications of the interface 1-2-1 Serial Interface: Dsub 9P Type (RS-232C) ○ ○ ○ ○ ○ ○ ○ ○ ○...

  • Page 6: Serial Interface: Connector 5P Type (Rs-232C)

    BK3-31 1-2-2 Serial Interface: Connector 5P Type (RS-232C) ⑤ ① USB Port Power Port Connector Cable Port DSUB 9pin Signal Name Direction Function Pin No. Input Clear To Send Input Receive Data Output Transmit Data Output Ready To Send Signal Ground...

  • Page 7: Power Supply Port And Connecting Power Supply

    BK3-31 1-3 Power Supply Port and Connecting Power Supply 1) Make sure the product is turned off before connecting the power supply. 2) Connect the power cable with the flat side pointing downward of the printer, as shown in the diagram below.
  • Page 8 BK3-31 - Only use a power supply provided by Bixolon. Bixolon shall bear no responsibility for damage caused by using a third-party power supply. - Check the power supply’s label to check its electronic specs. - When removing the power supply, make sure you have a firm grasp of the plug terminal of the power cable and the printer and pull horizontally.

  • Page 9: Reconfiguration Of Printer

    BK3-31 1-4 Reconfiguration of Printer • This product supports dip switch. In order to change the product settings, change the dip switch setting or use the virtual memory switch utility. Use virtual memory switch management function for self-diagnosis. 1-4-1 DIP Switch 1...

  • Page 10: Msw (Memory Switch)

    BK3-31 1-4-2 MSW (Memory Switch) 1) MSW 1 Switch Function Default Select print * Refer to following Table 2 speed Select print * Refer to following Table 3 density * Table 2 – Print speed selection Print speed Default 250mm/s...
  • Page 11 BK3-31 2) MSW 2 Switch Function Default Specification for Double byte Single byte country destination country Code page selection * Refer to following Table 4 * Table 4 – Code page selection Character Table Page 0 437 (USA, Standard Europe)
  • Page 12 BK3-31 3) MSW 3 Switch Function Default Select emulation * Refer to following Table 5 Printing mode for 3 PASS 1 PASS Thai character * Table 5 – Emulation selection Emulation Remark Emulation 1 Emulation 2 BXL / POS Emulation 3...
  • Page 13 BK3-31 5) MSW 5 Switch Function Default Auto cutter selection * Refer to following Table 7 Paper save mode * Refer to following Table 8 Paper save mode Enable Disable cutting correction Auto line feed Enable Disable (CR mode) (LF)
  • Page 14 BK3-31 * Table 9 – Print width selection Print width Default 72mm (576dot) 54mm (432dot) 72mm 48mm (384dot) 12mm (96dot) 8) MSW 8 Switch Function Default Data length 7 bit 8 bit Parity check Parity selection EVEN Data receive error Ignore Print “?”...
  • Page 15 BK3-31 10) MSW 10 Switch Function Default 11) MSW 11 Switch Function Default 12) MSW 12 Switch Function Default Select double byte * Refer to following Table 12 country * Table 12 - Select double byte country Select double byte...

  • Page 16: Product Part Names

    BK3-31 1-5 Product Part Names Paper Supply Block Mechanism Block Main Board Block - 16 - Rev. 1.00...

  • Page 17: Installing & Replacing Paper

    BK3-31 1-6 Installing & Replacing Paper 1) Open the print cover by pulling the Lever-Lock. Lever-Lock Do not open the print cover while the printer is operating, Caution otherwise the printer may be damaged. - 17 - Rev. 1.00...
  • Page 18 BK3-31 2) Install and change paper by adjusting the holder-paper as shown below. Holder-Paper Check the orientation of the roll paper when inserting it into the printer. Caution - 18 - Rev. 1.00...
  • Page 19 BK3-31 3) Pull out a small amount of paper as shown in the picture, and close the cover. - When closing the cover, hold down the center of printer cover firmly so that paper roll is loaded correctly. - Use paper suitable for the standards.

  • Page 20: Adjusting Near End Sensor

    BK3-31 1-7 Adjusting Near End Sensor As each paper tube has a different point of detecting near end sensor, use the printer by adjusting the near end level. When adjusting the position of near end sensor, move the lever in the direction of the arrow. The adjustment level is composed of five levels; adjust the level to level 5 for a bigger outer diameter, while moving to level 1 for a smaller outer diameter (Refer to the figure below).

  • Page 21: Removing Paper Jam

    BK3-31 1-8 Removing Paper Jam 1) When a paper jam occurs, turn the printer off and then back on, open the cover, and remove the jammed paper. Follow the steps shown below if the operating blade does not return to the original position after power cycling.

  • Page 22: Using Printer Functions

    BK3-31 1-9 Using Printer Functions ○ POWER Green light will be on when the power is supplied to printer. ○ ERROR Red light will be on in various error conditions (e.g. no paper, cover open, etc.) ○ PAPER Red LED will be lit when the paper roll is running low. The LED keeps blinking when the printer is in self-test standby mode or macro execution standby mode.

  • Page 23: Self-Test

    BK3-31 2. Self-Test • The self-test checks whether the printer has any problems. If the printer does not function properly, contact your dealer. The self-test procedure is as follows: 1) Make sure paper roll has been installed properly. 2) Turn on the power while holding down the SELF button and the self-test begins.
  • Page 24 BK3-31 5) Press the SELF button once for the memory switch configuration mode and twice for the hexadecimal dump mode. - The self-test ends by pressing the SELF button three times. - The self-test automatically ends two seconds after self-test printing without the need for pressing the SELF button (1) If you select “VMSM Selection”...
  • Page 25 BK3-31 (2) If you select “hexadecimal dump mode” ① When entering the hexadecimal dump mode, the following message is printed. Hexadecimal dumping To terminate hexadecimal dump press SELF button three times ② Execute the program to send data to the printer.

  • Page 26: Cleaning Printer

    BK3-31 3. Cleaning Printer Paper dust inside the printer may lower the print quality. In this case clean the printer as follows: 1) Open the printer cover and remove the paper currently in use. 2) Residue or contamination of printer head should be wiped out by ethanol or IPA.

  • Page 27: Specifications

    BK3-31 4. Specifications 1) Normal Spacifications Printing Method Thermal printing Dot Density 203 dpi (8dots/mm) Printing Width 83mm 80mm 60mm 58mm 20mm Paper Width 72mm 54mm 48mm 12mm No. of Font A 48characters 36characters 32characters 8characters Characters (12x24) per Line...
  • Page 28 BK3-31 2) Paper Specifications Φ13 (Min) 1. Roll Core Inside Diameter (mm) Φ19 (Min) 2. Roll Core Outside Diameter (mm) Φ120 (Max) 3. Outer Diameter (mm) 4. Width (mm) / 80 / 60 / 58 / 20 +0,-1 +0,-1 +0,-1...
  • Page 29 BK3-31 3) External Size - 29 - Rev. 1.00...
  • Page 30 BIXOLON Co., Ltd. The information contained herein is designed only for use with this BIXOLON product. BIXOLON is not responsible for any direct or indirect damages, arising from or related to use of this information.
  • Page 31 BK3-31 Revision history Rev. Date Page Description 1.00 12.03.19 - 31 - Rev. 1.00...

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