1. Manuals
  2. Brands
  3. TSC Manuals
  4. Barcode Reader
  5. RE300 Series
  6. User manual

TSC RE300 Series User Manual

Direct thermal mobile barcode printer
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Mobile Barcode Printer
RE300 Series
Direct Thermal
Series Models
RE300
User Manual
www.tscprinters.com

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the RE300 Series and is the answer not in the manual?

Questions and answers

Related Manuals for TSC RE300 Series

Summary of Contents for TSC RE300 Series

  • Page 1 Mobile Barcode Printer RE300 Series Direct Thermal Series Models RE300 User Manual www.tscprinters.com...
  • Page 2 All other trademarks are the property of their respective owners. Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form...

  • Page 3: Table Of Contents

    5.2 Self-test and Dump Mode ................................ 23 5.3 Printer Initialization ................................. 27 6 TSC Console..............................28 6.1 Launching TSC Console ................................28 6.2 Printer’s Main Functions ................................30 6.3 Calibrating Media Sensor by TSC Console ..........................31 6.4 Setting Bluetooth by TSC Console ............................. 32...
  • Page 4 7 Troubleshooting .............................. 34 8 Maintenance ..............................36 9 Agency Compliance and Approvals ........................39 Revision History ..............................47...

  • Page 5: Introduction

    It's further enhanced with eco-friendly packaging that reduces environmental impact and ensures sustainability. This document provides an easy reference for operating this printer. TSC printers include the Windows labeling software for creating your label template. For system integration, the TSPL/TSPL2 printer programming manual or SDKs can be found on TSC website at:...

  • Page 6: Specifications

    1.1 Specifications RE300 Model Resolution 8 dots/mm (203 dpi) Direct Thermal Printing Method Up to 102mm (4")/second Max. Print Speed 72 mm (2.83") Max. Print Width 2,794 mm (110”) Max. Print Length Plastic Enclosure 112mm (W) x 122mm (H) x 62mm (D) Physical Dimension 4.41"...
  • Page 7 RE300 Model Reflective sensor ▪ ▪ Transmissive sensor Sensors ▪ Head open sensor ▪ 8 alpha-numeric bitmap fonts Internal Fonts ▪ Monotype Imaging® true type font engine with one CG Triumvirate Bold Condensed scalable font ▪ 1D Barcode Code128UCC, Code128 subsets A, B, C, EAN128, Interleaved 2 of 5, Interleaved 2 of 5 with check digit, Standard 2 of 5, Industrial 2 of 5, Code39, Code39 with check digit, Code93, EAN13, EAN8, UPCA, UPCE, EAN and UPC 2 (5) digits add-on, Codabar, Postnet, MSI, MSI with check...
  • Page 8 RE300 Model Micro-B USB 2.0 cable ▪ ▪ USB-A Power Adaptor User Options ▪ IP54-rated protective case with shoulder strap ▪ Li-ion battery ▪ Media spacer kit...

  • Page 9: Unpacking And Inspecting

    2 Unpacking and Inspecting The printer has been specially packaged to withstand damage during shipment. Retaining the packaging materials is recommended in case you need to ship the printer. When unpacking, ensure that you have received all the following items: ▪...

  • Page 10: Getting To Know Your Printer

    3 Getting to Know Your Printer 3.1 Top View Power on/off button Media cover release button Feed/ Pause button LCD screen Media cover Media window...

  • Page 11: Interior View

    3.2 Interior View Tear edge Printhead Media sensor (printhead side) Platen roller Media sensor (roller side) Media spacer...

  • Page 12: Rear/ Side View

    3.3 Rear/ Side View Li-ion Battery Battery latch micro USB interface/ Power jack Interface cover...

  • Page 13: Operator Control

    3.4 Operator control ▪ LCD Indication and Keys Power on/ off button Media cover release button Feed/ Pause button LCD screen (indicates battery status/ media type/ firmware version/ BT MAC address/ error messages) Keys Function ▪ Press and hold for 2-3 seconds to turn on the printer. ▪...

  • Page 14: Battery Charging Cycle

    3.5 Battery Charging Cycle ◼ Charging the battery when the printer turns ON: When charging at power on, the following battery diagram will appear in the upper right corner of the printer screen. Charging cycle LCD version 1 block blinking Charging level: 0 - 25% 2 blocks blinking Charging level: 25 - 50%...

  • Page 15: Setting Up The Printer

    4 Setting up the Printer 4.1 Installing the Battery 1. Insert the battery to the left side of battery slot on the rear of the 2. Push the right side of the battery down. printer. 3. Pull the battery latch to lock the battery. Battery safety warning: DO NOT throw the battery in fire.

  • Page 16: Charging The Battery

    4.2 Charging the Battery Allow 1.5 to 2 hours to fully charge the battery before first use. The lifetime of the battery is 300 times for charge/discharge cycles. 1. Install the battery. Open the interface 2. Plug the power cord into a properly power outlet. (or device has a powered USB port.) cover and plug the power cord to the power jack.

  • Page 17: Communication

    4.3 Communication USB to USB Cable Open the interface cover and connect the printer to the computer with USB cable. USB interface USB connector (Printer) USB connector (PC)
  • Page 18 Turn on the printer and make sure the Bluetooth device opened. Default Name Model name + last 4 digits of Mac Address 0000 Note: Refer to the chapter Setting Bluetooth by TSC Console to change the default name and PIN code.

  • Page 19: Loading The Media

    3. Press the media cover closed on both sides and make sure the media 4. Perform a media calibration for the media in use. cover is properly closed. For how to perform a media calibration, see chapter Media Sensor Calibration or chapter Calibrating Media Sensor by TSC Console to calibrate the media sensor.

  • Page 20: Installing The Media Spacers

    4.5 Installing the Media Spacers 1. Open the printer media cover by pressing the media cover release button. Note: 2. Fix the media spacer in the slots on printer inner mechanism as Users can install the media spacers on the different slots as picture shown indicated.
  • Page 21 3. Complete the installation of media spacers. 4. Place the paper roll between the media spacers. Note: 1. The media spacers could support 1/ 1.5/ 2/ 2.5 inches width of media roll. 2. When removing the media spacers, please follow the removal direction as pictured.

  • Page 22: Installing The Shoulder Strap (Option)

    4.6 Installing the Shoulder Strap (Option) 1. Install the shoulder strap on the both sides of the pillars as indicated. The printer can be hung on the shoulder strap. Pillars...

  • Page 23: Power-On Utilities

    5 Power-on Utilities There are three power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button ( ) then turning on the printer power simultaneously and release the button at different positions of LCD indicator. Please follow the steps below for different power-on utilities.

  • Page 24: Media Sensor Calibration

    5.1 Media Sensor Calibration Please follow the steps below to calibrate the media sensor. 1. Turn off the power switch ( 2. Please check if the media roll has installed correctly. 3. Hold on the FEED button ( ) then turn on the power switch ( 4.

  • Page 25: Self-Test And Dump Mode

    5.2 Self-test and Dump Mode Please follow the steps below. 1. Please check if the media roll has installed correctly. 2. Turn off the power switch ( 3. Hold on the FEED button ( ) then turn on the power switch ( 4.
  • Page 26 ◼ Self-test Printer will print the printer configuration after media sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Self-test Printout Model name F/W version Firmware checksum Printer S/N Configuration file...
  • Page 27 Self-test Printout ZPL setting information Print darkness Print speed (inch/sec) Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close motion ® Note: ZPL is emulating for Zebra language. Bluetooth setting information Battery voltage Numbers of download files Total &...
  • Page 28 ◼ Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters.

  • Page 29: Printer Initialization

    5.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. Printer initialization is activated by the following procedures. 1. Turn off the power switch ( 2. Hold on the FEED button ( ) then turn on the power switch ( 3.

  • Page 30: Tsc Console

    Follow the steps below to launch TSC Console: 1. Connect the USC cable with PC and printer. Turn on the printer. 2. Double click the TSC Console icon on the desktop of your computer to launch TSC Console. After launching TSC Console, the following screen will appear.
  • Page 31 4. Select the USB and press the button to find the printer, then select OK to add the printer. 5. Select and start configuring the printer. NOTE: You may refer to TSC Console Manual for further information.

  • Page 32: Printer's Main Functions

    6.2 Printer’s Main Functions The function buttons are located on the left side of the Printer Configuration page. You can use the function buttons to manage and configure the printer. Item Description Calibration Detects the media type and label size. RTC Setup Synchronizes the printer with the real time clock on the computer.

  • Page 33: Calibrating Media Sensor By Tsc Console

    Make sure the media is already installed and media cover is closed. Connect the USB cable with printer and PC. Turn on the printer. Launch the TSC Console and add the new printer to the TSC Console main page. (Refer to...

  • Page 34: Setting Bluetooth By Tsc Console

    6.4 Setting Bluetooth by TSC Console Launch the TSC Console and add the new printer to the TSC Console main page. (Refer to Launching TSC Console) Select the printer and enter the Printer Configuration window. (Functions > Printer Configuration) Select the Bluetooth tab. Press the Get button to read the Bluetooth settings currently in the printer.
  • Page 35 Enter the new BT Local Name or BT PIN Code in the editor. (The editor area will turn yellow when the value is changed.) Press the Set button to set the new BT name or BT PIN code into the printer. Press the Get button to get the settings to confirm that the new Bluetooth module settings have been correctly set into the printer.

  • Page 36: Troubleshooting

    The battery metal contacts pins are with dirt.  Switch the printer on.  The battery is dead.  Charge the battery. The printer status from TSC Console shows  The media cover is open.  Please close the media cover. “Head Open”. ...
  • Page 37 Problem Possible Cause Recommended Solution  Make sure the right/ left side of media cover is fully latched.   Media cover is not fully latched. Clean the printhead.   Dust or adhesive accumulation on the printhead. Clean the platen roller. Poor Print Quality ...

  • Page 38: Maintenance

    8 Maintenance This section provides cleaning and maintenance procedures. ▪ Cleaning: Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain the best printing quality, you should remove these residues by cleaning the printer periodically. Regularly clean the print head and supply sensors once change a new media to keep the printer at the optimized performance and extend printer life.
  • Page 39 ▪ Cleaning Supplies The following supplies are recommended for cleaning the printer:  Cotton swab  Lint-free cloth  Brush with soft and non-metallic bristles  Vacuum cleaner  75% Ethanol used for disinfection  99% Isopropyl alcohol used for cleaning the printhead and platen roller ...
  • Page 40 Component Method Recommended Cleaning Schedule Use a piece of water-dampened lint-free cloth to wipe the surface. If necessary, you Exterior can apply the chlorine free detergent. After finishing cleaning, use the 75% ethanol to Clean as needed. disinfect the surface. Use the brush with soft and non-metallic bristles or vacuum cleaner to remove the dust Interior Clean as needed.

  • Page 41: Agency Compliance And Approvals

    9 Agency Compliance and Approvals EN 55032:2015+A11:2020 EN 55035:2017+A11:2020 EN 61000-3-2: 2019+A1:2021 EN 61000-3-3:2013 EN 62368-1:2014+A11:2017 EN 50663: 2017 EN 301 489-1 V2.2.3 EN 301 489-17 V3.2.4 EN 300 328 V2.2.2 BS EN 55032:2015+A11: 2020 BS EN 55035:2017+A11:2020 BS EN 61000-3-2: 2019+A1:2021 BS EN 61000-3-3:2013+A11:2021 ETSI EN 301 489-1 V2.2.3 ETSI EN 301 489-17 V3.2.4...
  • Page 42 IS 13252(Part 1)/ IEC 60950-1 45 (E) Dated 28-01-2005 TP TC 004 TP TC 020 KN 32 KN 35 KN 301489-1 KN 301489-17 KS X 3123:2019 CNS 13438 CNS 14336-1 LP0002 NBTC...
  • Page 43 Important safety instructions: Read all of these instructions and keep them for later use.  Follow all warnings and instructions on the product.  Disconnect the power from the AC inlet before cleaning or if fault happened. Do not use liquid or aerosol cleaners. Using a damp cloth is suitable for cleaning.
  • Page 44 电池安全警告： 勿将电池扔于火中。  勿将电池接点短路。  不可拆解电池。  不乱将电池当成一般废弃物处理。  打叉的垃圾桶 符号表示电池不应该被放置到一般废弃堆中。  注意: 更换不正确型号类型的电池, 将产生爆炸危险。  请根据使用说明处理用过的电池。  锂电安全使用指南: 注意：电池若未正确更换，可能会爆炸。请用原厂建议之同款或同等级的电池来更换。请依原厂指示处理废弃电池。 Caution: The printhead may be hot and could cause severe burns. Allow the printhead to cool. CAUTION: Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment. 15.19 This device complies with Part 15 of the FCC Rules.
  • Page 45 limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -Reorient or relocate the receiving antenna.
  • Page 46 Mobile app version 2.5.1 or later (available for iOS and Android)." Hereby, TSC Auto ID Technology Co., Ltd. declares that the radio equipment type [designation] is in compliance with Directive 2014/53/EU The full text of the EU declaration of conformity is available at the following internet address: https://apac.tscprinters.com/en/declarations- conformity NCC 警語：...
  • Page 47 China RoHS 有害物質使用表 有害物质 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 部件名称: (Pb) (Hg) (Cd) (Cr(VI)) (PBB) (PBDE) × ○ ○ ○ ○ ○ 电线 × ○ ○ ○ ○ ○ 印刷电路板 ○ ○ ○ ○ ○ ○ 塑胶 ○ ○ ○...
  • Page 48 限用物質含有情況標示聲明書 / Declaration of the Presence Condition of the Restricted Substances Marking 設備名稱(Equipment Name)：熱轉式/熱感式條碼印表機 型號(Type Designation)：TH220 限用物質及其化學符號 (Restricted substances and its chemical symbols) 單元Ｕnit 鉛 Lead 汞 Mercury 鎘 Cadmium 六價鉻 Hexavalent 多溴聯苯 多溴二苯醚 (Pb) (Hg) (Cd) chromium Polybrominated Polybrominated (Cr+6 ) biphenyls diphenyl ethers...

  • Page 49: Revision History

    Revision History Description Date Technical Writer 2024/11/26 Frist release Camille Pao...
  • Page 50 www.tscprinters.com...

Table of Contents