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TSC TTP-245 Plus User Manual

Thermal transfer / direct thermal bar code printer
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See also: Service Manual , Programming Manual
TTP-245 Plus / TTP-343 Plus
TTP-247 / TTP-345
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER
USER'S
MANUAL

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Summary of Contents for TSC TTP-245 Plus

  • Page 1 TTP-245 Plus / TTP-343 Plus TTP-247 / TTP-345 THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL...

  • Page 2: Table Of Contents

    Contents ................1 OPYRIGHT ECLARATION ....................1 OMPLIANCES 1. Introduction..................1 2. Getting Started ..................1 2.1 Unpacking and Inspection............1 2.2 Equipment Checklist..............1 2.3 Printer Parts...................3 3. Setup....................4 3.1 Setting Up the Printer ..............4 3.2 Loading the Ribbon...............4 3.3 Loading Label Stock ..............6 3.4 External Label Roll Mount Installation (Option) ......8 3.5 Peel-off Module Installation (Option)...........9 3.5.1 Loading the Paper in Peel-off Mode........12 3.6 Cutter Module Installation (Option) ...........14...
  • Page 3 5.1 Cleaning ..................36 6. Troubleshooting................38 6.1 LED Status ...................38 6.2 Print Quality.................39 7. LED and Button Operation...............41 7.1 LED ....................41 7.2 Button Operation.................41 Revise History..................44...

  • Page 4: Copyright Declaration

    Information in this subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co., Ltd.. No part of this manual may be reproduced or transmitted in any form by any means, for any purpose other than the purchaser’s personal use, without the expressed...
  • Page 5 CAUTION 1. HAZARDOUS MOVING PARTS IN CUTTER MODULE. KEEP FINGER AND OTHER BODY PARTS AWAY. 2. THE MAIN BOARD INCLUDES REAL TIME CLOCK FEATURE HAS LITHIUM BATTERY CR2032 INSTALLED. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. 3.

  • Page 6: Introduction

    1. Introduction Thank you for purchasing the TSC TTP-245/343 Plus series, TTP-247/345 series Thermal Transfer and Direct Thermal Bar Code Printers. Although the printer takes only a small amount of space, it delivers reliable, superior performance. This printer provides both thermal transfer and direct thermal printing at user selectable speed of: 2.0, 3.0, 4.0 or 5.0 ips, for TTP-245/345 series;...
  • Page 7 Peel off module assembly. Guillotine cutter Full cut: Paper thickness: 0.06~ 0.19mm, 500,000 cuts Partial cut: Paper thickness: 0.06~0.12mm, 500,000 cuts Paper thickness: 0.19mm 200,000 cuts Main board integrated with internal Ethernet Internal Ethernet print server module User option KP-200 KU-007 plus External Ethernet print server External wireless (802.11b/g) print server...

  • Page 8: Printer Parts

    2.3 Printer Parts Clear Window Ribbon Access Cover LED Indicator Feed Button Printer Top Cover Top Cover Open Lever Fig. 1 Top front view 1. USB Interface 2. Centronics Interface 3. RS-232C DB-9 Interface 4. Power Jack 5. Power Switch 6.

  • Page 9: Setup

    3. Setup 3.1 Setting Up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the Centronics or USB cable. 4. Plug the power cord into the power supply connector at the rear of the printer, and then plug the power cord into a properly grounded receptacle.
  • Page 10 Please follow the steps below to install the ribbon into printer. 1. Push down on the ribbon access window to unlatch and open the cover. 2. Place a paper core onto the ribbon rewind spindle. Mount the ribbon rewind paper core on the front hubs. 4.

  • Page 11: Loading Label Stock

    Ribbon supply spindle Ribbon Lead Tape Rear Hub Ribbon Rewind Spindle with Paper Core Fig. 5 Ribbon installation (II) 3.3 Loading Label Stock 1. Insert a 1” label spindle into a paper roll ( * f your paper core is 1 inch, remove the 1.5”...
  • Page 12 Lower Cover Fig. 7 Pull the lever to open the cover 3. Place a roll of paper onto the center of the paper roll mount. 4. Feed the paper, printing side face up, through the Teflon bar and the paper guide and pass over the platen.

  • Page 13: External Label Roll Mount Installation (Option)

    Fig. 8 Label installation (II) 3.4 External Label Roll Mount Installation (Option) 1. Attach an external paper roll mount on the bottom of the printer. Fig. 9 Attach the external roll mount to the printer 1. Open the printer top cover by releasing the top cover open levers. The top cover support will hold the printer top cover.

  • Page 14: Peel-Off Module Installation (Option)

    5. Adjust the paper guides to fit the paper width. 6. Close the printer top cover by lifting the top cover to the maximum opening angle then push down the top cover gently. Rear Paper Guide Top Cover Support Paper Guide Platen Fig.
  • Page 15 3. Use a screwdriver to screw off 6 screws on the lower inner cover. Top Cover Top Cover Support Screws Flute Lower Inner Screws Cover Lower Cover Fig. 13 Remove 6 screws from lower inner cover 4. Upside down the printer. Remove two screws at the hinge and remove one screw at memory card cover.
  • Page 16 Fig. 14 Connect peel-off sensor cable to main board Bezel Mortise Fig. 15 Peel-off sensor cable installation 7. Insert the peel-off tenons into the lower inner cover mortises until tenons snap into places. Lower Inner Cover Roller Lower Cover Tenon Mortise Fig.

  • Page 17: Loading The Paper In Peel-Off Mode

    Peel-off panel Roller Fig. 17 Peel-off panel installation (II) Lift up the peel-off panel to the lower cover to close it. 10. Use a screwdriver to screw down whole screws on the lower inner cover and the lower cover. 11. Close the top cover by arranging the top cover support back to the flute and push it forward then close the cover slowly.
  • Page 18 4. Open the peel-off panel by pulling it out. Peel-off panel Fig. 19 Open the peel-off panel 5. Feed the paper, printing side facing up, through the paper guide and pass over the platen. 6. Lead the paper through the backing paper opening, beneath the roller, and tear off one piece of the label.

  • Page 19: Cutter Module Installation (Option)

    9. Close the top cover by lifting up the top cover support and close the cover slowly. Note: Pull the label outward tightly after closing the top cover. Fig. 21 Complete label installation for peel-off mode 3.6 Cutter Module Installation (Option) 1.
  • Page 20 6. Unscrew the screw of the memory card cover and remove the memory card cover. Plug in the cutter driver IC at U14(TTP-245/343) / U30(TTP-245 Plus/343 Plus/247/345) socket on the main board. 7. Use both thumbs to hold the lower cover and index fingers to lift up the top cover open levers to separate the lower inner cover and the lower cover.
  • Page 21 4-pin Socket Cutter Cable Cutter Fig. 24 Cutter module installation Lower Inner Cover Cutter Cable Lower Cover Bezel Fig. 25 Cutter module cable arrangement 9. Arrange the lower inner cover back to the lower cover. 10. Install the cutter into the niches of the printer.

  • Page 22: Loading Label In Cutter Mode

    Cutter Niche Fig. 26 Cutter module installation 11. Use a screwdriver to screw whole screws on the lower inner cover and the lower cover. 12. Close the top cover by arranging the top cover support back to the flute and push it forward then close the cover slowly.

  • Page 23: Instructions To Top Cover Operation

    Top Cover Top Cover Support Paper Guide Platen Cutter Fig. 27 Label installation in cutter mode 7. Close the top cover by lifting up the top cover support and close the cover slowly. Fig. 28 Complete label installation in cutter mode 3.7 Instructions to Top Cover Operation Please take care when opening or closing the printer’s top cover by carefully following these instructions.
  • Page 24 2. Lift up the top gradually. There are two stop positions for the top cover. Position 1 and 2 are indicated on the label below. Note: To hold the cover open at position 1, you must lift the cover higher than the stopping point at position 1 and gently lower the cover to stop position 1.
  • Page 25 Fig. 2 Top cover is fully open and ready to close Fig. 3 Use both hands to close the top cover 5. Do not force the cover! If you are not sure if top cover is fixed at stop position, please do not push top cover to close it or the top cover will be damaged.

  • Page 26: Diagnostic Tool

    3.8 Diagnostic Tool The Diagnostic Utility is a toolbox that allows users to explore the printer's settings and status; change printer settings; download graphics, fonts, and firmware; create printer bitmap fonts; and to send additional commands to the printer. Using this convenient tool, you can explore the printer status and settings and troubleshoot the printer.

  • Page 27: Printer Function (Calibrate Sensor, Ethernet Setup, Rtc Setup

    3.8.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup………) 1. Select the PC interface connected with bar code printer. 2. Click the “Function” button to setting. 3. The detail functions in the Printer Function Group are listed as below. Function Description Calibrate the sensor specified in the Printer Setup Calibrate Sensor...

  • Page 28: Setting Ethernet By Diagnostic Utility (Option)

    3.9 Setting Ethernet by Diagnostic Utility (Option) The Diagnostic Utility is enclosed in the CD disk \Utilities directory. Users can use Diagnostic Tool to setup the Ethernet by RS-232, USB and Ethernet interfaces. The following contents will instruct users how to configure the Ethernet by these three interfaces.

  • Page 29: Using Rs-232 Interface To Setup Ethernet Interface

    3.9.2 Using RS-232 interface to setup Ethernet interface 1. Connect the computer and the printer with a RS-232 cable. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4.

  • Page 30: Using Ethernet Interface To Setup Ethernet Interface

    3.9.3 Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4.
  • Page 31 The default IP address is obtained by DHCP. To change the setting to static IP address, click “Static IP” radio button then enter the IP address, subnet mask and gateway. Click “Set IP” to take effect the settings. Users can also change the “Printer Name” by another model name in this fields then click “Set Printer Name”...

  • Page 32: Install Memory Card

    Remove the screw that fixes the memory card cover. Screw Memory Card Cover Plug in the memory card on main board. TTP-245/343 Model (Option) TTP-245 Plus/343 Plus/247/345 Model (SD Card) Close the memory card cover. * Recommended SD card specification. SD card spec...
  • Page 33 V1.0, V1.1 microSD 512 MB Panasonic V1.0, V1.1 microSD 1 GB Transcend, Panasonic V2.0 SDHC CLASS 4 microSD 4 GB Panasonic V2.0 SDHC CLASS 6 microSD 4 GB Transcend V1.0, V1.1 miniSD 128 MB Transcend, Panasonic V1.0, V1.1 miniSD 256 MB Transcend, Panasonic V1.0, V1.1 miniSD 512 MB...

  • Page 34: Power On Utilities

    4. Power on Utilities There are six power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button and by turning on the printer power simultaneously. The utilities are listed as below: Ribbon sensor calibration and Gap or black mark sensor calibration Gap/black mark sensor calibration；Self-test and dump mode Printer initialization Set black mark sensor as media sensor and calibrate the black mark sensor...
  • Page 35 calibrate gap or black mark sensor, depends on the sensor setting in the last print job. Please follow the steps below to calibrate the sensor. 1.Turn off the power switch. 2. Hold on the button then turn on the power switch. 3.
  • Page 36 Self-test Printer will print the printer configuration after gap/black mark sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Self-test printout Print head check pattern Model name and F/W version Printed mileage (meter) Firmware checksum...

  • Page 37: Dump Mode

    Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters.

  • Page 38: Printer Initialization

    4.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. The only one exception is ribbon sensitivity, which will note be restored to default. Printer initialization is activated by the following procedures. 1. Turn off the power switch. 2.

  • Page 39: Set Black Mark Sensor As Media Sensor And Calibrate The Black Mark Sensor

    4.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor Please follow the steps as below. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns green/amber after 5 green blinks. (Any green/amber will do during the 5 blinks).
  • Page 40 1. Turn off printer power. 2. Press the FEED button and then turn on power. 3. Release the FEED button when LED becomes solid green. The LED color will be changed as following: Amber red (5 blinks) amber (5 blinks) green (5 blinks) green/amber (5 blinks) red/amber (5 blinks)

  • Page 41: Maintenance

    5. Maintenance 5.1 Cleaning This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer. Cotton swab (Head cleaner pen) Lint-free cloth Vacuum / Blower brush 100% ethanol 2.
  • Page 42 cloth Brush or vacuum As needed Interior Note: Do not touch printer head by hand. If you touch it careless, please use ethanol to clean it. Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the printer head. Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life.

  • Page 43: Troubleshooting

    6. Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance. 6.1 LED Status This section lists the common problems that according to the LED status and other problems you may encounter when operating the printer.

  • Page 44: Print Quality

    Note: Printer status can be easily shown on the Diagnostic Tool. For more information about the Diagnostic Tool, please refer to the instruction in the software CD disk. 6.2 Print Quality Problem Possible Cause Recovery Procedure Check if interface cable is well Re-connect cable to interface.
  • Page 45 Check if supply is loaded Reload the supply. correctly. Change the ribbon or label Ribbon and media are combination. incompatible. Clean the print head. Check if dust or adhesives are accumulated on the print head. Adjust the print density and print Check if print density is set speed.

  • Page 46: Led And Button Operation

    7. LED and Button Operation 7.1 LED LED Color Description Green/ Solid This illuminates that the power is on and the device is ready to use. Green/ Flash This illuminates that the system is downloading data from PC to memory and the printer is paused. Amber This illuminates that the system is clearing data from printer.
  • Page 47 1.Turn off the power switch. Gap/Black Mark 2. Hold on the button then turn on the power switch. Sensor Calibratio, 3. Release the button when LED becomes amber and Label Length blinking. (Any amber will do during the 5 blinks). Measurement, The LED color will be changed as following order.
  • Page 48 1. Turn off the power switch. Set Gap Sensor as 2. Hold on the button then turn on the power switch. Media Sensor and 3. Release the button when LED turns red/amber after 5 Calibrate the Gap green/amber blinks. (Any red/amber will do during the 5 Sensor blinks).

  • Page 49: Revise History

    Revise History Date Content Editor *Add 3.8 section: Diagnostic Tool Camille 2008/2/29 *Add the IP Address default setting *Revise 2.2 section Camille 2008/3/6 *Add 3.9 section: Install memory card *Revise the printer default setting Camille 2008/3/7 *Revise 3.6, 4.2 and 5.1 section 2008/3/10 Revise the 6 section Camille...
  • Page 50 No. 35, Sec. 2, Ligong 1st Rd., Wujie Town 11F, No. 205, Sec. 3, Beishin Rd., Shindian City, , I-Lan County 268, Taiwan, R.O.C. Taipei 231, Taiwan, R.O.C. TEL: +886-3-990-6677 TEL: +886-2-8913-1308 FAX: +886-3-990-5577 FAX: +886-2-8913-1808 Web site: www.tscprinters.com E-mail: printer_sales@tscprinters.com TSC Auto ID Technology Co., Ltd. tech_support@tscprinters.com...

This manual is also suitable for:

Ttp-343 plusTtp-345Ttp-247

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