Related Manuals for TSC RE310 Series
Summary of Contents for TSC RE310 Series
- Page 1 Mobile Barcode Printer RE310 Series Direct Thermal Series Models RE310 Service Manual www.tscprinters.com...
- Page 2 All other trademarks are the property of their respective owners. Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written...
-
Page 3: Table Of Contents
Contents 1 Introduction ..............................2 1.1 Main Components ..................................2 2 Electronics ..............................5 2.1 Main Board Connectors ................................5 3 Replacing the Parts ............................10 3.1 Before You Begin ................................... 10 3.2 Replacing the Media Cover Assembly ........................... 11 3.3 Replacing the Media Holder &... -
Page 4: Introduction
1 Introduction 1.1 Main Components ◼ Front View Power on/ off button Type C USB interface/ Power jack Interface cover Feed/ Pause button LCD screen Media cover release button Tear edge Media cover / Media window... - Page 5 ◼ Interior View Tear edge Media sensor (printhead side) Printhead Media sensor (roller side) Platen roller Media holder...
- Page 6 Bottom View Battery latch Belt clip installation bar Shoulder strap installation bar Battery...
-
Page 7: Electronics
2 Electronics 2.1 Main Board Connectors USB Type C connector Head Open Sensor Connector Black Mark Sensor Connector (roller side) Black Mark Sensor Connector (printhead side) Step Motor Connector Printhead Connector Keypad Connector Battery Spring Connector... - Page 8 Description Remark USB Type C connector Definition B1/B12 B4/A9 PVCC SBU1-2 CON12 SUB1-2 A4/B9 PVCC A1/B12 Head open sensor connector Definition Black mark sensor connector (roller side) Definition ADCGAP CON9 VBM2 ADCBM2_R...
- Page 9 Description Remark Black mark sensor connector (printhead side) Definition VBM1 CON11 ADCBM1 VBM1 VGAP Step motor connector Definition MTNA CON3 MTNB Printhead Connector Definition PRT-CS CON1 STB1 STB2 ADCTEMP...
- Page 10 Description Remark STB3 STB4 STB5 PRT-CLK PRT-MOSI Keypad Connector Definition X250_NDEFAULT X250_WAKE NRESET WB_GPIO SPI_SCK BT-CTS BT-RTS BT-RXD BT-TXD DCDCEN CON5 OLED-RES OLED-SCL OLED-SDA PAPERKEY POWKEY RF_3P3 RF_3P3...
- Page 11 Description Remark Battery Spring Connector Definition Left side connector Left : CON13 Right: CON14 Right side connector VBAT VBAT...
-
Page 12: Replacing The Parts
3 Replacing the Parts 3.1 Before You Begin WARNING: To avoid the risk of personal injury from electrical shock, before performing any replacement procedures, unplug the power cord from the printer or power outlet to ensure that power is removed. To prepare the printer for the replacement or installation: 1. -
Page 13: Replacing The Media Cover Assembly
3.2 Replacing the Media Cover Assembly 1. Follow the steps in Before You Begin to prepare the printer. 2. Use the #1 Phillips screwdriver to remove two screws on the underside of printer lower cover. 3. Open the media cover. Remove two screws on lower inner cover. - Page 14 4. Lift the top cover upwards. Disconnect two flat cables from the connectors on the main board. 5. Remove the top cover assembly. Lower cover assembly Top cover assembly...
- Page 15 6. Carefully detach the flat cable from the top cover assembly. 7. Pull the shaft out after pushing it out of the chassis with a tool.
- Page 16 8. Remove/ Replace the media cover assembly. Media cover assembly with media sensor and platen roller Top cover assembly with media holder and wireless module 9. Reassemble the parts in the reverse order.
-
Page 17: Replacing The Media Holder & Top Cover Assembly (With Wireless Module)
3.3 Replacing the Media Holder & Top Cover Assembly (with wireless module) Follow the steps in Before You Begin to prepare the printer. Refer to the Replacing the Media Cover Assembly to remove the top cover assembly. Top cover assembly with media holder and wireless module Loosen one spring. - Page 18 Use the #1 Phillips screwdriver to remove two screws on the gear bars for media holder. Use the #0 Phillips screwdriver to remove one screw. Remove/ Replace the media holder assembly. Media holder assembly...
- Page 19 Remove/ Replace the wireless module assembly (Bluetooth/ or Wi-Fi module assembly). Bluetooth assembly Wi-Fi assembly Refer to the Replacing the Main Board & Lower Cover to replace the new NFC tag onto the lower cover. New NFC tag Reassemble the parts in the reverse order.
-
Page 20: Replacing The Print Mechanism
3.4 Replacing the Print Mechanism 1. Follow the steps in Before You Begin to prepare the printer. 2. Refer to the Replacing the Media Cover Assembly to take out the lower cover assembly. Lower cover assembly 3. Remove two screws as shown. - Page 21 4. Disconnect two flat cables and two connectors from the main board. 5. Hold the print mechanism and carefully lift it up from the lower cover assembly. Print mechanism 6. Reassemble the parts in the reverse order.
-
Page 22: Replacing The Main Board & Lower Cover
3.5 Replacing the Main Board & Lower Cover 1. Follow the steps in Before You Begin to prepare the printer. 2. Remove the print mechanism. For how to remove the print mechanism, please refer to Replacing the Print Mechanism. 3. Remove four screws securing the main board in place and then remove/ replace the main board (or lower cover). Main board NFC tag Lower cover... -
Page 23: Troubleshooting
4 Troubleshooting This section provides troubleshooting procedures. Problem Possible Cause Recovery Procedure ▪ The battery is not properly installed. ▪ Re-install the battery. Power indicator or display does not ▪ No power. ▪ Recharge or replace battery as necessary. illuminate. “Carriage Open”... - Page 24 Problem Possible Cause Recovery Procedure Missing printing on the left or right side of Wrong label size configuration Set the correct label size. label ▪ The printhead is dirty. ▪ Clean the printhead. Gray line on the blank label ▪ The platen roller is dirty. ▪...
- Page 25 Recovery Procedure ▪ Calibrate the sensor sensitivity again. ▪ Set the correct label size and gap size. ▪ Use TSC Console to fine tune the parameter of Shift Y. ▪ If using the software BarTender, please set the vertical offset in the driver.
-
Page 26: Maintenance
5 Maintenance This session presents the clean tools and methods to maintain the printer. ◼ For Cleaning Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain the best printing quality, you should remove these residues by cleaning the printer periodically. Regularly clean the printhead and supply sensors once change a new media to keep the printer at the optimized performance and extend printer life. -
Page 27: Cleaning Tools
5.1 Cleaning Tools ◼ Cotton swab ◼ Lint-free cloth ◼ Brush with soft non-metallic bristles ◼ Vacuum cleaner ◼ 75% Ethanol (for disinfecting) ◼ 99% Isopropyl alcohol (for printhead and platen roller cleaning) ◼ Genuine printhead cleaning pen ◼ Mild detergent (without chlorine) -
Page 28: Cleaning Procedures
5.2 Cleaning Procedures Printer Part Method Frequency Power off the printer before cleaning the printhead. Leave the printhead to cool down for at least one minute. Clean the printhead when you Printhead Wet a cotton swab with the 99% Isopropyl alcohol and then wipe across the load new media. -
Page 29: Revision History
History Revision Date Description Editor 2024/5/14 Official release Camille Pao... - Page 30 www.tscprinters.com...
Need help?
Do you have a question about the RE310 Series and is the answer not in the manual?
Questions and answers