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TSC TDP-245 Series User Manual

Direct thermal bar code printer
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TDP-245 Series
DIRECT THERMAL BAR CODE PRINTER
USER'S
MANUAL

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Summary of Contents for TSC TDP-245 Series

  • Page 1 TDP-245 Series DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL...

  • Page 2: Table Of Contents

    Contents ....................... 1 OPYRIGHT ECLARATION ......................... 1 OMPLIANCES 1. Introduction ......................... 2 2. Getting Started ......................2 2.1 Unpacking and Inspection ..................2 2.2 Equipment Checklist....................2 2.3 Printer Parts......................4 2.3.1 Front View ....................... 4 2.3.2 Rear View......................4 3 Setup ..........................
  • Page 3 7.1 LED........................34 7.2 Button Operation ....................34 Revise History ....................... 38...

  • Page 4: Copyright Declaration

    Information in this subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co., Ltd.. No part of this manual may be reproduced or transmitted in any form by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of T TSC Auto...

  • Page 5: Introduction

    1. Introduction Thank you for purchasing the TSC TDP-245 Series Direct Thermal Bar Code Printer. Although it is a compact desktop printer, it is reliable and with superior throughput performance. This printer provides both thermal transfer and direct thermal printing at user selectable speed of: 2.0, 3.0, 4.0 or 5.0 inches per second.
  • Page 6 Dealer option Peel off module assembly. Guillotine cutter Full cut: Paper thickness: 0.06~ 0.19mm, 500,000 cuts Partial cut: Paper thickness: 0.06~0.12mm, 500,000 cuts Paper thickness: 0.19mm 200,000 cuts Main board integrated with internal Ethernet Internal Ethernet print server module User option KP-200 KU-007 plus External Ethernet print server...

  • Page 7: Printer Parts

    2.3 Printer Parts 2.3.1 Front View Clear Window Top Cover LED Indicator Feed Button Label Opening Top Cover Open Lever Backing Paper Opening Front Panel Fig.1 Top Front View 2.3.2 Rear View 1. USB Interface 2. Centronics Interface 3. RS-232C DB-9 Interface 4.

  • Page 8: Loading Label Stock

    Plug Power Switch Centronics Power Jack RS-232C Power Supply Power Cord Fig. 5 Attach a power supply to a printer 3.2 Loading Label Stock 1. Insert a 1” label spindle into a paper roll (If your paper core is 1 inch, remove the 1.5 inch core adapter from the fixing tab).
  • Page 9 Label Roll 1.5” Core Adapter Fixing Tab Printing Side Face up 1” Label Spindle Fig 6 Label roll installation (I) 2. Open the printer’s top cover by releasing the green top cover open levers located on both sides of the printer and lifting the top cover. 3.

  • Page 10: Peel-Off Installation Assembly (Option)

    Fig. 8 Close the top cover completely Peel-Off Installation Assembly (Option) Open the top cover. Unscrew the 6 screws in the lower inner cover. Screws Screws Upside down the printer. Unscrew the 2 screws at the lower inner cover...
  • Page 11 Remove the screw Remove the screw Remove the screw at memory card cover. Screw Hold the lower cover and lift up the top cover opening levers to separate the lower inner cover from the lower cover. Lower inner cover Lower cover Thread the harness red connector through the cable hole at the front side of lower inner cover.
  • Page 12 lower cover. Install the peel-off module to the lower inner cover slot. Peel-off module assembly Install one side first and install another side Gently push peel-off panel to lock to the lower inner cover. Reassemble parts in reverse procedures after installing the module.

  • Page 13: Loading Label For Peel-Off Mode (Option)

    3.4 Loading Label for Peel-off Mode (Option) 1. Open the peel-off module by pulling it out. Peel-off Roller Peel-off Panel Fig. 9 Open the peel-off panel 2. Thread the label, printing side facing up, through the label guides and place it on top of the platen.
  • Page 14 Fig. 11 Label loaded completely in peel-off mode...

  • Page 15: External Label Roll Mount Installation (Option)

    3.5 External Label Roll Mount Installation (Option) 1. Attach an external label roll mount on the bottom of the printer. 2. Install a roll of label on the external label roll mount. Label External Label Roll Mount Fig. 12 External label roll mount installation (I) 3.

  • Page 16: Cutter Module Installation (Option)

    backing. 7. Close the printer top cover. 3.6 Cutter Module Installation (Option) 1. Pull the top cover open levers to open the top cover. 2. Remove the front panel from the lower cover. 3. Remove 6 screws on the lower inner cover. Screws Screws Fig.
  • Page 17 Screw 7. Plug in the Cutter Driver IC at U14(TDP-245) / U30(TDP-245 Plus) socket on the main board. TDP-245 Model TDP-245 Plus Model Cutter Driver IC Note: For Non-RoHS PCB, use cutter driver IC A3952SB For RoHS PCB, use cutter driver IC A3953SB 8.
  • Page 18 Bezel Socket Fig. 16 Cutter module harness arrangement 11. Reassemble lower inner cover back to the lower cover. 12. Install the cutter module into the niche of the printer. Niche 13. Ressemble the parts in the reverse order. 14. Close the top cover.

  • Page 19: Loading Label In Cutter Mode

    3.7 Loading Label in Cutter Mode 1. Open the printer top cover. 2. Insert the label spindle into label roller 3. Place a label roll to label roll mount. 4. Thread the paper, printing side face up, through the label guide, platen and cutter module paper outlet.

  • Page 20: Internal Ethernet Print Server Module Installation (Option)

    3.8 Internal Ethernet Print Server Module Installation (Option) 1. Break through the plastic partial connected at the rear side of lower cover RJ45 interface opening. RJ45 interface opening Remove the screw 2. Remove the screw from the main board. Fasten the copper pillar and plastic pillar. Plastic pillar Copper pillar 3.
  • Page 21 Ground wire Screws RJ45 connector daughter board 4. Connect the print server module interface cable (36PIN) and RJ45 interface cable to print server module. Print server module interface cable RJ45 interface cable 5. Remove the 2 screws from the motor bracket and 1 screw in the lower inner cover to install the internal print server.
  • Page 22 6. Install the print server module in printer lower inner cover with 3 screws. Screw Screws Internal Print Server Module 7. Plug the RJ45 white connector to the RJ45 daughter board connector. 8. Plug the print server module interface cable to connector J1A and J1B on the PCB, the left side harness (with red wire at the left side) is for J1A, the right side harness location is for J1B.

  • Page 23: Diagnostic Tool

    3.9 Diagnostic Tool The Diagnostic Utility is a toolbox that allows users to explore the printer's settings and status; change printer settings; download graphics, fonts, and firmware; create printer bitmap fonts; and to send additional commands to the printer. Using this convenient tool, you can explore the printer status and settings and troubleshoot the printer.
  • Page 24 Function Description Initialize the printer and restore the settings to Factory Default factory default. Dump Text To activate the printer dump mode. Configuration Page Print printer configuration. RTC Setup Synchronize printer Real Time Clock with PC. Calibrate the sensor specified in the Printer Setup Calibrate Sensor group media sensor field.

  • Page 25: Install Memory Card

    3.10. Install Memory Card 1. Upside down the printer. 2. Remove 1 screw and open the memory card cover. Memory Card 3. Plug the memory card on main board. TDP-245 Model (Option) TDP-245 Plus Model (SD card) 4. Revert the memory card cover. * Recommended SD card specification.
  • Page 26 V1.0, V1.1 microSD 256 MB Transcend, Panasonic V1.0, V1.1 microSD 512 MB Panasonic V1.0, V1.1 microSD 1 GB Transcend, Panasonic V2.0 SDHC CLASS 4 microSD 4 GB Panasonic V2.0 SDHC CLASS 6 microSD 4 GB Transcend V1.0, V1.1 miniSD 128 MB Transcend, Panasonic V1.0, V1.1 miniSD 256 MB...

  • Page 27: Power On Utilities

    4. Power on Utilities There are six power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button and by turning on the printer power simultaneously. The utilities are listed as below: Gap/Black mark sensor calibration Gap/black mark sensor calibration, Self-test and Dump mode Printer initialization Set black mark as media sensor and calibrate the black mark sensor...

  • Page 28: Gap/Black Mark Calibration, Self-Test, Dump Mode

    4.2 Gap/Black Mark Calibration, Self-test, Dump Mode While calibrate the gap/black mark sensor, printer will measure the label length, print the internal configuration (self-test) and then enter the dump mode. Please follow the steps as below. 1.Turn off the power switch. 2.
  • Page 29 Self-test Printer will print the printer configuration after gap/black mark sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Self-test printout Print head check pattern Model name and F/W version Printed mileage (meter) Firmware checksum...

  • Page 30: Dump Mode

    Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters.

  • Page 31: Printer Initialization

    4.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. The only one exception is ribbon sensitivity, which will note be restored to default. Printer initialization is activated by the following procedures. 1. Turn off the power switch. 2.

  • Page 32: Set Black Mark Sensor As Media Sensor And Calibrate The Black Mark Sensor

    4.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor Please follow the steps as below. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns green/amber after 5 green blinks. (Any green/amber will do during the 5 blinks).

  • Page 33: Maintenance

    5. Maintenance 5.1 Cleaning This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer. Cotton swab (Head cleaner pen) Lint-free cloth Vacuum / Blower brush 100% ethanol 2.
  • Page 34 cloth Brush or vacuum As needed Interior Note: Do not touch printer head by hand. If you touch it careless, please use ethanol to clean it. Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the printer head. Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life.

  • Page 35: Troubleshooting

    6. Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.

  • Page 36: Print Quality

    6.2 Print Quality Problem Possible Cause Recovery Procedure Check if interface cable is well Re-connect cable to interface. connected to the interface connector. The serial port cable pin configuration Please replace the cable with pin to is not pin to pin connected. pin connected.

  • Page 37: Led And Button Operation

    7. LED and Button Operation This printer has one button and one three-color LED indicator. By indicating the LED with different color and pressing the button, printer can feed labels, pause the printing job, select and calibrate the media sensor, print printer self-test report, reset printer to defaults (initialization).
  • Page 38 1.Turn off the power switch. Gap/Black Mark 2. Hold on the button then turn on the power switch. Sensor Calibration 3 Release the button when LED becomes red and blinking. (Any red will do during the 5 blinks). It will calibrate the gap/black mark sensor sensitivity. The LED color will be changed as following order：...
  • Page 39 1. Turn off the power switch. Printer 2. Hold on the button then turn on the power switch. Initialization 3. Release the button when LED turns green after 5 amber blinks. (Any green will do during the 5 blinks). The LED color will be changed as following: Amber red (5 blinks) amber (5 blinks)
  • Page 40 1. Turn off printer power. Skip AUTO.BAS 2. Press the FEED button and then turn on power. 3. Release the FEED button when LED becomes solid green. The LED color will be changed as following: Amber red (5 blinks) amber (5 blinks) green (5 blinks) green/amber (5 blinks)

  • Page 41: Revise History

    Revise History Date Content Editor * Revise the 3.8 section: Internal Ethernet Print Server Camille Module Installation (Option) 2008/2/29 * Add 3.9 section: Diagnostic Tool *.Add the IP Address default setting *.Add 3.10 section: Install Memory Card Camille 2008/3/5 *.Revise the 3.3 and 3.8 section. *.Revise the default setting.
  • Page 42 Headquarters / Factory Taipei Office No. 35, Sec. 2, Ligong 1st Rd., Wujie Town 11F, No. 205, Sec. 3, Beishin Rd., Shindian City, , I-Lan County 268, Taiwan, R.O.C. Taipei 231, Taiwan, R.O.C. TEL: +886-3-990-6677 TEL: +886-2-8913-1308 FAX: +886-3-990-5577 FAX: +886-2-8913-1808 Web site: www.tscprinters.com E-mail: printer_sales@tscprinters.com tech_support@tscprinters.com...

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