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Grandstream Networks, Inc.
HT80x V2 - Administration Guide

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Summary of Contents for Grandstream Networks HT80 V2 Series

  • Page 1 Grandstream Networks, Inc. HT80x V2 - Administration Guide...
  • Page 2: Product Overview

    INTRODUCTION The HT801 V2 and HT802 V2 are analog telephone adapters (ATAs) that allow users to connect analog phones and faxes with a VoIP (Voice over IP) system to create high-quality and manageable IP telephony solutions for residential and office environments.
  • Page 3 POWER, NET, PHONE1, POWER, NET, PHONE Indicators PHONE2 Factory Reset Button Voice, Fax, Modem Telephony Caller ID display or block, call waiting, flash, blind or attended transfer, forward, hold, do not disturb, 3-way conference Features G.711 with Annex I (PLC) and Annex II (VAD/CNG), G.722, G.723.1, G.729A/B, G.726-32, iLBC, OPUS, dynamic jitter Voice Codecs buffer, advanced line echo cancellation Fax over IP...
  • Page 4: Getting Started

    Operational: 32° – 104°F or 0º – 40ºC. Environment Storage: 14° – 140°F or -10º – 60ºC. Humidity: 10 – 90% Non-condensing Dimensions • 100mm x 100mm x 29.5mm • 100mm x 100mm x 29.5mm and Weight • 102g (without package) •...
  • Page 5 HT802 V2 Package Contents Note: Check the package before installation. If you find anything missing, contact your system administrator. HT801 V2/HT802 V2 Ports Description The following figure describes the different ports on the back panel of the HT801 V2. HT801 V2 Ports The following figure describes the different ports on the back panel of the HT802 V2.
  • Page 6 HT802 V2 Ports Phone port for HT801 V2 Connects the analog phones/fax machines to the phone adapter using an RJ-11 telephone cable. Phone 1 & 2 ports for HT802 V2 NET port Connects the phone adapter to your router or gateway using an Ethernet RJ45 network cable. Micro USB DC Power Connects the phone adapter to PSU (5V –...
  • Page 7: Configuration Guide

    HT801 V2/HT802 V2 LEDs Indications LED Indication Status The Power LED lights up when the HT801 V2/HT802 V2 is powered on, and it flashes when Power LED the unit is booting up The NET LED lights up when the HT801 V2/HT802 V2 is connected to a network through the NET LED Ethernet port, and it flashes when there is data being sent or received.
  • Page 8 Understanding HT80x V2 Interactive Voice Prompt Response Menu The HT801 V2/HT802 V2 has a built-in voice prompt menu for simple device configuration which lists actions, commands, menu choices, and descriptions. The IVR menu works with any phone connected to the HT801 V2/HT802 V2. To access the IVR Menu, users need to dial “***”.
  • Page 9: Configuration Via Web Browser

    Upgrade protocol for firmware and Upgrade Protocol configuration update. Press “9” to toggle between TFTP/HTTP/HTTP /FTP/FTPS Firmware Version Announces Firmware version information. Firmware upgrade mode. Press “9” to toggle among the following three options: Always check Firmware Upgrade Check when pre/suffix changes Never upgrade Certificate Type Annouces certificate information.
  • Page 10: Web Ui Access Level Management

    4. Open the Web browser on your computer. 5. Enter the HT801 V2/HT802 V2’s IP address in the address bar of the browser. 6. Enter “admin” under the username as well as the administrator’s password to access the Web Configuration Menu (the default password can be found on the sticker located at the back of the unit).
  • Page 11 2. Enter the access level (admin, user, or viewer) under your username and your default password. (please refer to this section [Web UI Access Level Management] for the default password) 3. Press Login to access your configuration settings and navigate to System Settings Security Settings User Info Management...
  • Page 12: Web Configuration Pages Definitions

    Web Configuration Pages Definitions The following sections describe the configuration options on the HT801 V2/HT802 V2 Web UI. Status Page Definitions System Info Product Model Displays the Product model: HT801V2 or HT802V2. Serial Number Displays the device's serial number. Hardware Version Displays the hardware version.
  • Page 13: Network Status

    System Info Downloads the system info. Network Status MAC Address Displays the device's MAC address. IPv4 Address Displays the assigned IPv4 address. IPv6 Address Displays the assigned IPv6 address. VPN IPv4 Address Displays the connected VPN IPv4 address, if available. VPN IPv6 Address Displays the connected VPN IPv4 address, if available.
  • Page 14: Basic Settings

    Call Waiting Indicates if Call waiting is enabled. SRTP Indicates if Secured RTP is enabled. System Settings Page Definitions Basic Settings Enable/disables Voice Prompt, it is disabled if set to No. Enable Voice Prompt Enabled by default. Enable/diasbles direct IP calling, it is disabled if set to No. Enable Direct IP Call Enabled by default.
  • Page 15: Security Settings

    The syntax is: std offset dst [offset], start [/time], end [/time] Default is set to: MTZ+6MDT+5,M3.2.0,M11.1.0 MTZ+6MDT+5 This indicates a time zone with 6 hours offset with 1 hour ahead (when daylight saving) which is U.S central time. If it is positive (+) if the local time zone is west of the Prime Meridian (A.K.A: International or Greenwich Meridian) and negative (-) if it is east.
  • Page 16 Web Access Mode Sets web page access protocol, the options are: HTTP, HTTPS, Disabled. HTTP Web Port Defines the HTTP Web Port, defaut is 80. HTTPS Web Port Defines the HTTPS Web Port, defaut is 443. Web Session Timeout Defines the web session timeout, default value is 10 Minutes, the valid range is 1-60 minutes. Defines the Web Access Attempt Limit before locking the web access, default is 5, valid range Web Access Attempt Limit is 1-10.
  • Page 17 Access Control If WAN Side Web/SSH Access is set to Yes or Auto. Users can configure the white List for WAN Side to be used for remote management. Multiple IPs are supported and need to be separated by space. Allow List for WAN Side Example:192.168.5.222 192.168.5.223 192.168.7.0/24 Note: If both blocklist and allowlist are not empty, the blocklist is processed first, followed by the allow list.
  • Page 18: Management Settings

    SIP TLS Allows users to disable weak ciphers DES/3DES and RC4, Symmetric Encryption SEED, Symmetric Encryption Encryption IDEA/eNULL, Symmetric Authentication MD5, Protocol Version SSLv2/SSLv3, Server Authentication aNULL/aECDH, Key Exchange Algorithm Disable Weak TLS Cipher Suites kRSA, or Disable All of the Above Weak Symmetric Encryption/Symmetric Authentication/Protocol Version/Server Authentication/Key Exchange/TLS Ciphers Suites.
  • Page 19 Enable/disable the “CPE WAN Management Protocol” (TR-069). The default setting is Yes. Enable TR-069 Note: When configured, users can send a "false ring" signal through the TR-069 protocol for testing pruposes. Specifies URL of TR-069 Auto Configuration Servers (e.g., http://acs.mycompany.com), or IP address.
  • Page 20 SNMPv3 Authentication Protocol Select the Authentication Protocol: “None” or “MD5” or “SHA.” SNMPv3 Privacy Protocol Select the Privacy Protocol: “None” or “AES/AES128” or “DES”. SNMPv3 Authentication Key Enter the Authentication Key. SNMPv3 Privacy Key Enter the Privacy Key. SNMPv3 Trap User Name Username for SNMPv3 Trap.
  • Page 21: Radius Settings

    Configure the RADIUS VSA provider ID to match the RADIUS server's configuration. The RADIUS VSA Vendor ID default value for Grandstream Networks Inc is 42397 Configure the RADIUS VSA access level attributes to match the configuration of the RADIUS RADIUS VSA Access Level Attribute server.
  • Page 22: Ethernet Settings

    If "Yes", E.911 INVITE message includes the "Geolocation-Routing" header with the value Geolocation-Routing Header "Yes". Default is disabled. If "Yes", E.911 INVITE message includes the "Priority" header with the value "emergency". Priority Header Default is disabled. HELD HELD Protocol Configure HELD transfer protocol. HTTP or HTTPS. Default setting is HTTP. The valid synchronization interval is between 30 to 1440 minutes.
  • Page 23 ● IPv6 Only: Enforce IPv6 protocol only. ● Both, Prefer IPv4: Enable both IPv4 and IPv6 and prefer IPv4. ● Both, prefer IPv6: Enable both IPv4 and IPv6 and prefer IPv6. Note: Make sure to reboot the HT801 V2/HT802 V2 unit for the changes to take effect. IPv4 Allows users to configure the appropriate network settings on the HT801 V2/HT802 V2 to IPv4 address type...
  • Page 24: Ddns Settings

    802.1x Settings Allow users to enable/disable 802.1X Mode. The modes available are: ● EAP_MD5 802.1x Mode ● EAP_TLS ● EAP-PEAPv0/MSCHAPv2 Disabled by default. 802.1x Identity Enter 802.1X identity information. 802.1x Password Enter 802.1X MD5 password. 802.1x CA Certificate Paste down the 802.1X certificate .pem file. Paste down the Client.pem certificate file containing certificate and key.
  • Page 25: Advanced Settings

    OpenVPN® Encryption Select the OpenVPN® Encryption. Default is BF-CBC 128 bit (default key). OpenVPN® Diges Select the OpenVPN® Digest Algorithm. Default is SHA1. OpenVPN® Username Configure the OpenVPN® username. OpenVPN® Password Configure the OpenVPN® password. OpenVPN® CA Specifies the OpenVPN® CA. Maximum Character Number is 8192. OpenVPN®...
  • Page 26 Use ARP to check network connection. Use ARP to detect network connectivity The default value is "Yes". Firewall settings Black List for WAN Side Ports on the blocklist will be disabled on the device. Port Static DNS Cache NAPTR The domain name to which this resource record refers. NAPTR DNS Cache Name Maximum length is 512 characters.
  • Page 27 (Time to Live) refers to the time interval that the record may be cached before the source of the information SRV DNS Cache Time should be consulted again. Interval (s) Valid range is from 300 to 65535. Default value is "300". Enables to prioritize target hosts that support the given service.
  • Page 28 HTTP/HTTPS/FTP/FTPS Password Enters password to authenticate with HTTP/HTTPS FTP/FTPS server. Checks if firmware file is with matching prefix before downloading it. This field enables user Firmware File Prefix to store different versions of firmware files in one directory on the firmware server. Checks if firmware file is with matching postfix before downloading it.
  • Page 29: System Diagnosis

    When enabled, the device sends SUBSCRIBE in multicast mode. If 3CX, UCM and other Auto Provision IPPBX servers are used as SIP servers, the device can be automatically configured. Enabled by default. Allows users to configure variables on the configuration server path to differentiate the Enable using tags in URL directories on the server.
  • Page 30: File Management

    3. sent or received SIP message (DEBUG level) 4. SIP message summary (INFO level) 5. inbound and outbound calls (INFO level) 6. registration status change (INFO level) 7. negotiated codec (INFO level) 8. Ethernet link up (INFO level) 9. SLIC chip exception (WARNING and ERROR levels) 10.
  • Page 31: Device Manager

    ● StartTime ● StartTalkTime ● EndTime ● Duration ● State ● Direction Clicking the "Download" button will download the last 1000 call records. Clicking the "Delete" button will delete the last 1000 call records. The SIP messages tab displays a list of SIP headers that are captured after each triggered call, the information displayed on the tab are similar to the information that can be captured using the wireshark tool, and filtering by SIP protocol.
  • Page 32 IPv6: fe80::20b:82ff:fe75:211d). This is the primary SIP server used to send/receive SIP messages from/to HT801 V2/HT802 V2. Defines failover SIP server IP address (Supports both IPv4 and IPv6 addresses) or domain name provided by VoIP service provider. (For example: sip.mycompany.com, Failover SIP Server IPv4:192.168.5.170, or IPv6 fe80::20b:82ff:fe75:211d:).
  • Page 33 Configure the preferred IP mode when DNS Mode is SRV or NAPTR/SRV. • Default SIP request will always be sent to the address with the top priority based on the SRV query result, even if this address is different from the registered IP address. •...
  • Page 34 Selects transport protocol for SIP packets; UDP or TCP or TLS. Please make sure your SIP SIP Transport Server or network environment supports SIP over the selected transport method. Default is UDP. Controls whether to clear SIP user’s information by sending un-register request to the proxy server.
  • Page 35 Configures the time interval when the ATA send OPTIONS or NOTIFY message to SIP server. SIP OPTIONS/NOTIFY Keep Alive The default setting is 30 seconds, which means the ATA will send an OPTIONS/NOTIFY Interval message to the server every 30 seconds. The default range is 1-64800. SIP OPTIONS/NOTIFY Keep Alive Defines the Number of max lost packets for SIP OPTIONS Keep Alive before re-registration.
  • Page 36 This feature support of IEEE-48-addr and IEEE-EUI-64 in SIP header for emergency calls. Use P-Emergency-Info Header Default is Yes. When this feature is set to Yes, device will send P-Asserted-Identity Header on the SIP Invite. Use P-Asserted-Identity Header Default setting is No. Configures whether the SIP REGISTER Contact Header Uses LAN address or WAN address.
  • Page 37 Enable Session Timer Disable the session timer when this option is set to “No”. By default, this option is enabled. Enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re- INVITE). When the session interval expires, if there is no refresh via an UPDATE or re- Session Expiration INVITE message, the session will be terminated.
  • Page 38 determines the minimum level of DTMF tones that the DSP DTMF detector can reliably detect, DSP DTMF Detector Min Level range is -45-0 dBm, default is -25 Sets the signal-to-noise ratio threshold for the DSP DTMF detector, determining the sensitivity DSP DTMF Detector Snr to distinguish DTMF tones from background noise in the audio signal.
  • Page 39 Use First Matching Vocoder in 200OK When enabled, the gateway will use the first matching code in 200OK SDP to make calls Disabled by default. Specifies the fax mode: T.38 (Auto Detect) FoIP by default, or Pass-Through. If using Pass- Fax Mode through mode, select preference codec as PCMU or PCMA.
  • Page 40 Analog signal line configuration SLIC Setting Depends on standard phone type (and location). Caller ID Scheme Selects the caller id scheme, for example: Bellcore/Telcordia, ETSI-FSK … DTMF Caller ID Configures start and stop tone for DTMF caller ID scheme. Reverses the polarity upon call establishment and termination. Polarity Reversal Default is No.
  • Page 41 Default is 45Vrms. OnHook DC Feed Current This feature is used to adjust DC feed current. Call Settings Offhook Auto-Dial Configures the user ID/extension to dial automatically when offhook. Sets the delay time before automatic dialing begins after going off-hook on an FXO port. Offhook Auto-Dial Delay Range is 0-60 seconds, default is 0 Initiates the call within this time interval if no additional key entry during dialing stage.
  • Page 42 feature. An example dial plan will be: { *x+ } which allows the user to dial * followed by any length of numbers. Treats “#” as the “Send” (or “Dial”) key. If set to “No”, this “#” key can be included as part of Use # as Dial Key the dialed number.
  • Page 43 Defines the timeout (in seconds) before the call is forwarded on no answer. Valid range is 1 to No Answer Timeout 120. Send Hook Flash Event Default is No. If set to yes, flash will be sent as DTMF event. When it set to YES it allows the user to perform some call setting when both channels are used while pressing: “Flash + 1”...
  • Page 44 Configures whether to validate the domain certificate when download the firmware/config file. Authenticate Server Certificate If it is set to “Yes”, the phone will download the firmware/config file only from the legitimate domain server. The default setting is “No”. Supports setting specific domain names and wildcard domain names, wildcard domain names Trusted Domain Name List such as "*.grandstream.com", use ","...
  • Page 45 CW per call Feature Enable or cancel the call waiting function, only the current call is valid Enable CW per call Enable CW per call: Default is 71 Disable CW per call Disable CW per call: Default is 70 Call Return Feature Allow users to customize the Call Return feature code.
  • Page 46 Enable playing registration id Set to enable the function code to display the registration ID (default value is 98). Disable Bellcore Style 3-Way Whether to set the function code for the three-party conference will only take effect after Conference closing the Bellcore three-party conference. Star Code 3WC Feature Allows users to initiate a three-way conference call by dialing a predefined star code.
  • Page 47: Nat Settings

    Define the Ringtone(s) frequencies, Syntax: c=on1/ off1[- on2/ off2[- on3/ off3]]; (melody on/off time must be a multiple of 1ms) Ring Tone 1-10 Default value: c=2000/4000; Call Waiting Tone 1-3 If the caller number matches, a custom call waiting tone will be used Call Waiting Tone 1-3 used if Set the incoming call number using custom call waiting tone incoming caller ID is...
  • Page 48: Configuration Through A Central Server

    DHCP MODE Select voice menu option 01 to enable HT80x V2 to use DHCP. STATIC IP MODE Select voice menu option 01 to enable HT80x V2 to use STATIC IP mode, then use options 02, 03, 04, and 05 to set up IP address, Subnet Mask, Gateway, and DNS server respectively.
  • Page 49 Please refer to the following steps in order to register your accounts via web user interface. Access your HT80x V2 web UI by entering its IP address in your favorite browser. Enter your admin password (default: found on the sticker on the back of the unit). Press Login to access your settings.
  • Page 50: Call Features

    Call Features The HT80x V2 support all the traditional and advanced telephony features. Call Features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *027201 (iLBC), *02722 (G722). Disable LEC (per call) Dial “*03” +” number”. No dial tone is played in the middle.
  • Page 51: Ethernet Capture

    Enable Paging Call: Dial “*74” and then the destination phone number you want to page. Enable set Offhook Auto-Dial. Enable Do Not Disturb (DND): When enabled all incoming calls are rejected. Disable Do Not Disturb (DND): When disabled, incoming calls are accepted. Blind Transfer Busy Call Forward: Dial “*90”...
  • Page 52: Upgrading And Provisioning

    1. Allow the system to wait until the ATA sends a SIP Register request to the server. Once the SIP Register request is sent, stop capturing the communication. 1. After completing the above steps, the expectation is that the captured data will include the secret key information file in a .txt file under the name “sslkeylogfile”...
  • Page 53: Firmware Upgrade Procedure

    Examples of valid URLs: firmware.grandstream.com fw.ipvideotalk.com/gs Firmware Upgrade procedure Please follow below steps to upgrade the firmware version of your HT80x V2: 1. Access your HT80x V2 UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: found on the sticker on the back of the unit). 3.
  • Page 54: Firmware And Configuration File Prefix And Postfix

    https://www.grandstream.com/support/firmware Alternatively, users can download, for example, a free TFTP or HTTP server and conduct a local firmware upgrade. A free window version TFTP server is available for download from: https://www.solarwinds.com/products/freetools/free_tftp_server.aspx https://pjo2.github.io/tftpd64/ Instructions for local firmware upgrade via TFTP: 1. Unzip the firmware files and put all of them in the root directory of the TFTP server. 2.
  • Page 55: Configuration File Download

    Managing Automatic Upgrade When “Automatic Upgrade” is set “Check” the auto check will be done in the minute specified in this field. If set to “Every day in hour (0-23)”, Service Provider can use P193 (Auto Check Interval) to have the devices do a daily check at the hour set in this field with either Firmware Server or Config Server.
  • Page 56 same or different from the Firmware Server Path. A configuration parameter is associated with each particular field in the web configuration page. A parameter consists of a Capital letter P and 1 to 5 (Could be extended in the future) digit numeric numbers. i.e., P30 is associated with the “NTP Server”...
  • Page 57: Restore Factory Default Settings

    This will redirect you to a web page displaying a list of certification names and details, with their corresponding expiration dates: RESTORE FACTORY DEFAULT SETTINGS Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings.
  • Page 58: Using The Ivr Command

    Using the IVR Command Reset default factory settings using the IVR prompt: 1. Dial “***” for voice prompt. 2. Enter “99” and wait for “reset” voice prompt. 3. Enter the encoded MAC address (Look below on how to encode MAC address). 4.
  • Page 59: Change Log

    Reset using SIP NOTIFY 1. Access your HT80x V2 UI by entering its IP address in your favorite browser. 2. Go to Port Settings �� Profile # page. 3. Set “Allow SIP Factory Reset” to “Yes”. (Default is No) 4. Once a SIP NOTIFY with “event: reset” is received, the ATA will perform factory reset. Received SIP NOTIFY will be first challenged for authentication purpose before taking factory reset action.

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