Grandstream Networks GCC6000 User Manual

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Grandstream Networks, Inc.

GCC6000 - User Manual - Home

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Summary of Contents for Grandstream Networks GCC6000

Page 1 Grandstream Networks, Inc. GCC6000 - User Manual - Home...
Page 2 GCC601X(W) series are defined as mid-range all-in-one convergence devices. Integrates VPN Router, NGFW, Switch or Wi-Fi AP, and IP PBX, covering the collaborative office capabilities of data communication and UC audio and video service. Featuring GbE RJ-45 and SFP ports, it enables high-speed multi-WAN port connectivity for enterprises. This series is convenient and fast to deploy and manage through the local simple Web UI, GDMS, mobile APP, or console.
Page 3 LEDs 7 x single LEDs and 1 x RGB LED for device tracking and status indication Connection Type DHCP, Static IP, PPPoE, PPTP, L2TP IPv4, IPv6, IEEE802.1Q,IEEE 802.1p, IEEE802.1x, IEEE802.3, IEEE 802.3u, IEEE Network Protocols 802.3x,IEEE802.3ab VLAN, TOS Support multiple traffic classes, filter by port, IP address, DSCP, and policing App QoS: Application/protocol monitoring and traffic statistics VoIP Prioritization DDNS, Port Forwarding, DMZ, UPnP, DoS &...
Page 4 Wi-Fi Standards IEEE 802.11 a/b/g/n/ac/ax 3 individual internal antennas ( 2 x dual band + 1 x Single band 5G) Antennas 2.4GHz: maximum gain 4.5dBi 5 GHz: maximum gain 5dBi IEEE 802.11ax: 7.3 Mbps to 3603 Mbps IEEE 802.11ac: 6.5 Mbps to 2600 Mbps IEEE 802.11n: 6.5 Mbps to 450 Mbps IEEE 802.11a: 6, 9, 12, 18, 24, 36, 48, 54 Mbps 2.4G:...
Page 5 External Storage Router 3Gbps IPsec VPN Throughput 1Gbps NAT Sessions 160K IDS/IPS 900Mbps 12 users and 4 concurrent calls by default Upgrades available for purchase (See more for PBX capacity upgrade options) Mounting Desktop Material Plastic Mini-Tower LEDs 9 x LEDs for device tracking and status indication Connection Type DHCP, Static IP, PPPoE, PPTP, L2TP IPv4, IPv6, IEEE802.1Q,IEEE 802.1p, IEEE802.1x, IEEE802.3, IEEE 802.3u, IEEE...
Page 6 Operation: 0°C to 45°C Environmental Storage: -30°C to 60°C Humidity: 5% to 95% Non-condensing Unit Dimension: 95 x 95 x 193 mm Unit Weight: 565g Physical Entire Package Dimension: 186 x 127 x 105 mm Entire Package Weight: 920g Package Content GCC6010W, Universal Power Supply, Quick Installation Guide Compliance FCC, CE, RCM, IC...
Page 7 • IPsec VPN Client-to-Site / Site-to-Site • IPSec Encryption: 3DES, AES • IPSec Authentication: MD5, SHA-1, SHA2-256 • IPSec Key Exchange: Main/Aggressive Mode, Pre-shared Key, DH Groups 1/2/5/14 • IPSec Protocols: ESP • IPSec NAT Traversal • PPTP VPN Server / Client •...
Page 8 Simplified Quick Installation Guide SSD Installation 2x screws & 1x nut (GCC6011 only). Ground Cable with GCC6011 only. Rubber footpads with GCC6010/GCC6011 only. GCC6010/GCC6011 Package Content GCC6010/GCC6011 Package Content GCC6010W Package Content GCC6010W Package Content Note: Check the package before installation. If you find anything missing, contact your system administrator.
Page 9 Connect Your GCC601X(W) Device Safety Compliances The GCC601X(W) complies with FCC/CE and various safety standards. The GCC601X(W) power adapter is compliant with the UL standard. Use the universal power adapter provided with the GCC601X(W) package only. The manufacturer’s warranty does not cover damages to the device caused by unsupported power adapters.
Page 10 LED Indicators NET Ports USB 3.0 Port Micro SD Sync APs Button DC12V RESET Button 1. GCC6010/GCC6011 can be powered on using the right PSU 48VDC 1A (48W) and GCC6010W can be powered by a 12VDC 1.5A power adapter. 2. Connect the WAN port to an optical fiber broadband modem, or ADSL broadband modem. 3.
Page 11 GCC601x(W) login page Getting Started Feedback Users can submit feedback directly from the top navigation bar by clicking the username in the upper right corner and selecting Feedback from the dropdown menu. Feedback The feedback system provides four categories to choose from: I have an issue/bug to report and need a solution I need help on my configurations I have feedback...
Page 12 Feedback The first two categories will redirect the user to the official help desk support page. The last two options will open a feedback submission form, allowing users to: Feedback Write a message (up to 300 characters) Upload up to 5 images (JPEG, JPG, PNG formats) Enter a contact email address Optionally include a syslog file to assist with issue diagnosis and troubleshooting This categorized interface improves the user experience by streamlining support and suggestion handling within the Web UI.
Page 13 The Overview section provides a snapshot of the device’s current operational status and system modules. This includes detailed info such as hardware/software versions, system resource usage, licensing, and session statistics. Device Modules & Version Panel The top panel displays the five system modules supported by the GCC6000 series device: Networking Firewall...
Page 14 UC Endpoints Device Modules & Version Panel PBX and UC Endpoints can be toggled ON/OFF depending on deployment needs. Disabling these modules may help conserve resources for networking functions. When enabling PBX, users are prompted to assign a VLAN segment and specify an IPv4 address from the selected range. Device Modules &...
Page 15 Overview page part 2 Real-Time Session Statistics The final section shows a dynamic graph of active sessions in real time. Features: Filter by All Sessions, System Session, or PBX Session Choose custom time durations (e.g. 1 hour, 12 hours, etc.) View session count by type: Concurrent Sessions New Sessions...
Page 16 Topology In this section, the administrator can view the topology of the Grandstream networking device connected to the GCC device. Topology When clicking on the highlighted icon below, the user can view the device details and settings Icon View...
Page 17 AP Settings To filter the types of devices that are shown on the topology click on Topology Filter System Settings In this section, the user can configure settings related to the general operations of the device. Basic Settings Basic Settings To configure the device’s general parameters such as name, time zone, NTP server, and language:...
Page 18 1. Navigate to System Settings → Basic Settings. 2. Adjust the fields as needed. 3. Click Save to apply your changes. Note: After a factory reset, the default country is set to Spain and the time zone is set to UTC+00:00 (Etc/Universal). For more details, refer to the figure and table below.
Page 19 Manager Server Settings Security Settings In this section, the user will be able to configure different security-related settings. These settings are mainly related to securing user access to the device either locally or remotely. Account Settings This section allows administrators to manage essential login and security details for the web portal access of the GCC device. Users can modify credentials, enable Multi-Factor Authentication (MFA) for enhanced login security, and configure notification details.
Page 20 Use the "Modify" button next to each field to update its value. Account Settings Web Access The Web Access tab allows administrators to configure how the GCC6000 device is accessed through the web interface, including WAN accessibility, HTTPS port, and IP restrictions. This helps strengthen remote management security and limit exposure.
Page 21 SSH Access Remote Access without Password Enabling passwordless remote access allows you to access the device through the GDMS management platform without having to provide a username and password for authentication. Remote Access without Password Schedule The Schedule section allows users to create time-based rules that can be applied across various features such as SSID broadcasting, firewall rules, system backups, and more.
Page 22 Absolute (non-repeating): Defines one-time actions for specific dates and time slots. Add a Schedule – Weekly Note: If no time is selected for the scheduled date in an absolute schedule, the service will not take effect If both a weekly (repeating) and an absolute (non-repeating) schedule are applied to the same service, the absolute schedule will take priority.
Page 23 Schedule – Reference Details User Management User Management allows the user to create users with various roles and privileges. User Information In this section, the user can create new users by clicking on the button. User Information Add User Enter the username. Username The username can consist of 4-64 characters, including letters, digits, and underscores.
Page 24 The role must be created first, before it's assigned to the user under Role In this section, the user can create roles that can be assigned to different users. By default, the SuperAdmin role is pre-created and assigned to the default administrator account of the device. To create more roles, click on the button.
Page 25 Email Settings Configuring email settings on the GCC device allows the sending of notification emails. This deployment of a third-party SMTP server to transfer the emails to the configured email addresses. Email Settings Enable or disable TLS during transferring/submitting your Email to another SMTP server. The default setting is “Yes”.
Page 26 Enter the username created for the SMTP client. Password Note: This option is available when Type is "Clients". Monitors the inbox of the configured email address for the specified subject. If enabled, the IPPBX will get a copy of the attachment from the email and send it to the XXX extension by Email To Fax fax.
Page 27 The user can click on the edit button to edit a specific template. Edit Email Template The user can use the text editor to change the layout. Once that is done, the user can view the new layout by clicking on Email Footer Hyperlink The customize the links that are included in the footers, please navigate to System Settings →...
Page 28 Email Footer Hyperlink Email Send Log Email send log is used to keep records of all the emails that have been sent from the GCC device. Email Send Log SMS Settings The SMS feature allows the user to send information over SMS to mobile numbers. Currently, the information which can be sent over SMS are the following: Profile Code: Verification Code:...
Page 29 SMS Settings Twilio: Enable SMS Toggle the slider to enable/disable SMS service. SMS Carrier Select Twilio as the SMS Carrier. Username Enter the username of the account of the carrier. Auth Token Enter the authentication token generated on the carrier's site. Message Server ID Enter the ID of the message server of the carrier.
Page 30 ● Asia Pacific (Singapore) ● Asia Pacific (Sydney) ● Asia Pacific (Jakarta) ● Asia Pacific (Tokyo) ● Asia Pacific (Seoul) ● Asia Pacific (Osaka) ● South America (Sao Paulo) ● China (Beijing) ● China (Ningxia) ● Canada (Central) ● Middle East (Bahrain) ●...
Page 31 SMS Delivery Log PBX Upgrades On this page, the user can manage the license for upgrading the PBX capabilities of the GCC. When the license file is acquired, the user can upload the license file in this section. PBX Upgrades Note Please note that only the .dat and .lic files are supported.
Page 32 There are three methods of upgrading the firmware which are listed below. Official Online Upgrade: This method allows upgrading directly from the Grandstream firmware server. The administrator can click “Detect New Version” to check for any new firmware releases. When a new firmware version is available, the administrator can proceed with upgrading the device.
Page 33 If enabled, DHCP options 66 and 43 will override the upgrade and provisioning settings. If disabled, use the configured server path to request firmware information by Allow DHCP Option 43 and 66 to Override Server default. Note: In the official online upgrade mode, "Detect New Version" uses the official default address, and this configuration does not take effect.
Page 34 Restore Backup Press the “Upload Backup File” button to import a previously saved backup file from your computer. Note: The backup file should have the extension “.tar” and should not exceed 50 MB. If the recovery fails and the device becomes unusable, press and hold the device’s Reset button for 10 seconds to restore the factory configuration.
Page 35 New Backup – Storage Server Enter the Storage Server Address, Username, and Password. The storage server must be an SFTP server. 2. Select the backup Content. (Home, Networking, Firewall, Network Node and/or PBX, UC Endpoints). Scheduled Backup: Press to create a new backup schedule.
Page 36 Scheduled Backup 1. Check “Enable” to enable the backup schedule. 2. Choose Storage Location: Storage Server (only) 3. Storage Server Address: Enter the IP address:port of the SFTP server. 4. Username: Enter the SFTP server username. 5. User Password: Enter the SFTP server password. 6.
Page 37 : To restore the local backup file. : To delete the backup file. : Select multiple backup files and batch delete them. Factory Reset On this page, the user can perform a factory reset for the entire system. This will delete all the modules’ data and configuration which are stored on the local storage of the device.
Page 38 Notification Center Notification Settings To set the notifications of the GCC device, click on On this page, the user can enable notifications for certain events on the GCC. In addition to generating the notification on the web UI, the user can configure an email address to which email notifications are sent. Note To use the email notification feature, please ensure that the Email Settings on the GCC are configured successfully.
Page 39 Logs & Diagnostics Operation Log The Operation Log page provides administrators with a comprehensive overview of all logged operations, offering detailed information about each activity. This feature ensures transparency and allows administrators to monitor, analyze, and manage system activities effectively. Note: Logs are saved for 180 days by default and are automatically cleared when the period expires or the disk space reaches the threshold.
Page 40 The System Logs page allows administrators to view, download, and forward system log data to an external server for monitoring and troubleshooting. Note This feature is only available when the device is operating in Home mode. The page is divided into two parts: System Logs Local Log Users can download or clear the current system log file directly from the device.
Page 41 Users can: Click Refresh to check for newly generated files. Select and Delete any stored files if needed. Core Files NETWORKING The Networking module of GCC601X(W) includes network-related configuration mainly VPN, Multi-WAN, and traffic management. It also allows users to configure all the standard routing configurations such as VLAN, port forwarding, etc. Click on the icon to access.
Page 42 UC ENDPOINTS The UC endpoints configuration module contains all the settings and tools to manage and control the unified communication endpoints, including devices ranging from IP phones, Video phones, and Wi-Fi phones, to security facility access devices such as the IP cameras and the door systems. The GCC601X(W) with its VoIP devices and IPC devices management modules offers a centralized way to manage, provision, and control all your on-premise UC endpoint devices.
Page 43 Added features of NSlookup and Wake on LAN under [Network Tools] Added a feature of Local Logs download under Syslog. [Syslog] Added Email Settings page. [System Settings] Added Profiles section with support for MAC Group, IP Address Group, FQDN, RADIUS, and Certificates. [Profiles] Firewall Module: Enhanced Firewall Service block to support automatic service activation, manual status refresh, and display of last updated time.
Page 44 No major changes PBX: No major changes. Firmware version 1.0.5.6 (PBX version 1.0.27.14) Main: Added Operation Log to the Home module. [Operation Log] Added Scheduled Backup support. [Backup & Restore] Added support for MTA type for Email settings. [Email Settings] Networking Module: Added support for the Balancing strategy in Policy Routes Settings.
Page 45 Added support for verifying ACS [TR-069] Added Task Management feature [Task Management] Added support for search function in LDAP server phonebooks [LDAP Phonebook] Added support for data encryption on the local storage and attached storage [Data/File Encryption] Password Visibility Toggle has been added to the Admin privilege [Super Administrator] Added the Merge Same Call Recordings setting [PBX SETTINGS] Added support for adding a suffix to the Call Forward Enable/Disable feature [Feature Codes] Added icons next to feature codes to indicate whether or not they can be nested by other feature codes [Feature Codes]...
Page 46 Networking Module: Added the option to allow multiple WANs to share the same VLAN ID. [WAN] Added the requirement that when IPv6 is enabled on the WAN, the minimum MTU must be 1280. [WAN] Added WAN port MAC address configuration. [WAN] Added the requirement that not all LAN ports can be disabled [Port Configuration]...
Page 47 Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

This manual is also suitable for:

Gcc6010 Gcc6010w Gcc6011Gcc6000 series