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H603W
User Manual
Version:V1.0 | Date:2024.7.25

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Summary of Contents for Fanvil H603W

  • Page 1 H603W User Manual Version:V1.0 | Date:2024.7.25...
  • Page 2: Table Of Contents

    Content Content ............................ I 1 Safety Instruction.......................1 1.1 Safety Instruction......................1 1.2 Battery Warning......................2 2 Product Overview.......................3 2.1 Overview.........................3 2.2 Specification Parameter ....................3 3 Installation Instructions ....................4 3.1 Device Inventory......................4 3.2 Installation Procedure....................4 3.2.1 Install the battery....................4 3.2.2 Connect the charging base.................5 3.2.3 Network Configuration Steps................6 4 User Guide...........................7 4.1 Interface Specification ....................
  • Page 3 6.2 Hotspot..........................18 6.3 Message........................19 6.3.1 MWI........................19 7 Device Settings.........................20 7.1 Time Plan........................20 7.2 Action Plan ........................21 7.3 Maintenance.........................22 7.3.1 Configurations.....................22 7.3.2 Upgrade.......................22 7.3.3 Auto Provision.....................24 8 Preferences........................28 8.1 Time Settings.......................28 8.2 Audio Settings......................29 8.2.1 Volume Setting....................29 8.2.2 Tone Setting......................30 8.2.3 Ring Setting......................31 8.2.4 Upload Ring......................31 9 Function Key Settings.....................32...
  • Page 5: Safety Instruction

    Safety Instruction 1.1 Safety Instruction Please read the following safety notices before installing or using this unit. They are crucial for the safe and reliable operation of the device.  Please use the product-specified power adapter. If you need to use a power adapter provided by another manufacturer due to special circumstances, please confirm that the voltage and current of the provided adapter meet the specifications of this product, and it is recommended to use a product that has passed safety certification,...
  • Page 6  Do not transport and store batteries together with metal items such as necklaces and hairpins.  Do not knock or throw the battery pack.  Do not directly solder the battery pack or battery, and do not pierce the battery with nails or other sharp objects.
  • Page 7: Product Overview

    Product Overview 2.1 Overview The H603W is a portable Wi-Fi phone specifically designed for the wireless communication needs of mobile offices. It features built-in dual-band 2.4G and 5G Wi-Fi (Wi-Fi 6) and supports fast roaming, ensuring stable and efficient communication in various wireless network environments.
  • Page 8: Installation Instructions

    Installation Instructions 3.1 Device Inventory 3.2 Installation Procedure 3.2.1 Install the battery 1. Remove the Back Cover: Apply slight pressure at position A on the handle of the back cover and remove the entire back cover from the main unit. 2.
  • Page 9: Connect The Charging Base

    1. Enter [Advanced Settings] on the W611W, then go to [Share Wi-Fi] to enable the Wi-Fi sharing function and set the office network SSID and password. At this point, the W611W functions as an AP. 2. Power on the H603W devices.
  • Page 10 3. After powering up, the W611W will push the office network SSID and password to the H603W, enabling them to connect to the office network. Once the Wi-Fi connection is successful, the indicator light will red flash quickly 5 times.
  • Page 11: User Guide

    User Guide 4.1 Interface Specification Number Interface Description USB Type-C ① Connect USB device(Charge Only) port(Input) USB Type-A/USB Type-C ② Connect local area network or Internet port(Output)...
  • Page 12: Key Instructions

    Key Instructions The keypad names Instruction 6 DSS keys, configured for one-touch speed dialing after DSS keys numbers are set. The 12 standard phone keys provide standard phone key functions. Meanwhile, after configuring the call numbers, Standard Keypad pressing and holding the numeric keys (0-9) in standby mode allows for one-touch dialing.
  • Page 13: Power On/Off Instructions

    Open the IP scanning tool (Device Manager), click on the scan button to obtain the IP address of the device within the local network. To obtain the device IP through the device:  H603W: Users can long-press the "#" key, and the device will audibly announce the IP address.
  • Page 14: Web Interface

    4.6 Device Status Users can view the status through the web interface. Viewing the status of H603W through the web interface: Go to web >>[System] >> [Information] , and check the device status.  System: Displays information such as the device model name, hardware version, software version, uptime, memory information, system time, and other details.
  • Page 16: Call Features

    Call Features 5.1 Making Calls 5.1.1 Making Calls  Users can press the speakerphone button or the green dial key to enter dial mode, enter the call number, and press “#, the speakerphone button, or the green dial key to initiate the call directly. ...
  • Page 17: Answer Call

    5.2 Answer Call 5.2.1 Manually Answer Users can answer the call by pressing either the speakerphone button or the green answer key. 5.2.2 Auto Answer Users can enable the auto-answer feature on the web page, allowing the phone to automatically answer incoming calls. Auto-answer can be enabled separately for each line.
  • Page 18: Mute When Ringing

    5.4.2 Mute When Ringing  Enable Silent Ringer: When the phone is in standby mode, press the [Mute] button to enable silent ringer mode. In this mode, the phone will only vibrate for incoming calls without ringing, and the power indicator light will flash rapidly in orange.
  • Page 19: Advance Function

    Advance Function 6.1 MCAST The MCAST function allows for easy and convenient broadcasting of announcements to every member of the multicast group. By setting the MCAST on the phone, multicast RTP streams can be sent to pre-configured multicast addresses. By configuring the listening multicast address on the phone, it can listen to and play RTP streams sent to that multicast address.
  • Page 20: Message

    Configuration parameters: Parameters Description Enable Hotspot Enable or disable hotspot Mode Selecting 'Client' indicates that this device exists as a client." The monitoring type can be broadcast or multicast. If you want to restrict broadcast packets in the network, you can choose multicast.
  • Page 21 Users can configure the voicemail function key on the web page[Function Key]>>[DSS Key]. Select "Key Event" as the type and "Voice Mail" as the subtype. After configuration, users can press the voicemail function key to call the voicemail number, follow the prompts to enter the PIN code, and listen to their voicemail.
  • Page 22: Device Settings

    Action Plan application: a technical implementation defined and designed by Fanvil for remote control and behavior linkage between Fanvil terminal equipment and other equipment. That is, when an event occurson the Fanvil terminal, the terminal can perform an action, and this action is completed according to a Plan rule.
  • Page 23: Maintenance

    Parameter Description Action when the number configuration rule is triggered. Supported types are: Action Mute: The device automatically mute when the rule is triggered. Answer: The device automatically answers the call when the rule is triggered. The dialing number corresponding to each Action Plan; supports the same Number number expression as the Dial Plan.
  • Page 24: Upgrade

    7.3.2 Upgrade 7.3.2.1 Web Upgrade Upgrade the device software version by upgrading to the new version through the web page. Once the upgrade is completed, the device will automatically restart and update to the new version. [System]>>[Upgrade]>>[Software Upgrade], select the file, choose the version, then click "upgrade".
  • Page 25: Auto Provision

    7.3.3 Auto Provision Web page: go to [System]>>[Auto Provision]. Devices support SIP PnP, DHCP options, Static provision, TR069. If all of the 4 methods are enabled, the priority from high to low as below: PNP>DHCP>TR069> Static Provisioning Transferring protocol: FTP, TFTP, HTTP, HTTPS Parameter Description Basic Settings...
  • Page 26 DHCPv6 Option Setting Configure DHCP options to support obtaining automatic deployment application parameters using three methods: DHCP custom option, DHCP option 66, and DHCP option Custom Option Value 43. When obtaining automatic deployment application parameters via DHCP, users can choose any one of these methods, with the terminal defaulting to DHCP option disable.
  • Page 27 Enable TR069 Enable TR069 after selection. Select ACS server type. The terminal currently supports five ACS Server Type types of ACS servers: telecom, regular, common, eSight and reliance jio. ACS Server URL ACS server address. ACS User ACS server authentication username. ACS Password ACS server authentication password.
  • Page 28: Preferences

    Preferences 8.1 Time Settings Users can set the time and date through both the device's web interface. Web Interface for Setting Time/Date: Users can set the device's time and date by going to the web page [Phone Settings] >> [Time/Date]. Parameters: Parameter Description...
  • Page 29: Audio Settings

    Day End The DST end day. Hour End The DST end hour. Manual Time Settings You can set your time manually. Audio Settings 8.2.1 Volume Setting Users can adjust the device volume through both the web page. Web interface for setting volume: Users can set the device's volume through the web page [Phone Settings]>>[Media Settings]>>[Media Settings].
  • Page 30: Ring Setting

    Low Battery Tone Prompt tone for low battery and insufficient power. Play startup tone A tone when the device is powered on Ring Back Tone Closed: Disables the ringback tone for calls. Default: Uses the default ringback tone. Supports custom ringback tones, which can be set by upgrading ringtone files under [System] >>...
  • Page 31: Function Key Settings

    Function Key Settings DSS Key Settings DSS Key Settings Users can configure DSS Key through the web page. Web Interface Configuration of DSS Key: Access the device web page [Function Key]>>[DSS Key], configure the DSSKEY buttons, select button type as Memory Key/Key Event/DTMF, assign the configuration to the corresponding device, and then update.
  • Page 32 Visit the device web page, navigate to [Function Key] >> [Speed Dial List], configure the speed dial keys, select "Memory Key" as the key type, assign the configuration to the respective device, and then update. Speed dial key usage Speed dial keys support the following types: ...
  • Page 33: Network Settings

    3. After powering up, the W611W will push the office network SSID and password to the H603W, enabling them to connect to the office network. Once the Wi-Fi connection is successful, the indicator light will red flash quickly 5 times.
  • Page 34: Network Mode

    2. After powering on, the H603W devices will automatically connect to this Wi-Fi. 3. Once the connection is successful, the indicator light will red flash quickly 5 times. The Wi-Fi information of the H603W can be modified through automatic deployment to connect to the office network.
  • Page 35: Vpn

    HTTPS Port Default is 443, used in the same way as the HTTP port. RTP Port Range Start The value range is from 1025 to 65530. The RTP port starts from the initial value set, and for each call, the values of the voice and video ports increase by 2.
  • Page 36: Vlan

    choose "OpenVPN" as the type, and submit the information to activate the OpenVPN feature. Like the L2TP connection, the system will attempt to establish a connection upon every system restart until manually disabled by the user. 10.6 VLAN VLAN (Virtual Local Area Network) technology allows a LAN to be divided into multiple logical LANs—VLANs, each VLAN being a broadcast domain where broadcast messages are confined within a single VLAN.
  • Page 37: Security

    11 Security 11.1 Web Password Via device menu to modify the password: Users can customize and change the web login password by accessing the web page [System]>>[Account]>>[User Management], then selecting account modification. Via the user interface to modify the password: Users can customize and change the web login password by clicking on the option in the upper-right corner and then selecting [Change...
  • Page 38: Network Firewall

    Certificate Management  Device Certificate: Access the web page [Security]>>[Device Certificates] to set the device certificate parameters: Device Certificates: Choose the device certificate to be used for authentication,  which can be either the default certificate built into the device or a custom certificate uploaded by the user.
  • Page 39 inbound rules and outbound rules. Each rule is assigned a sequence number, with a maximum of 10 rules allowed for each type.  Once the parameters are set, clicking [Add] will add a new item to the firewall's outbound rules. ...
  • Page 40: Trouble Shooting

    When the device is not in normal use, the user can try the following methods to restore normal operation of the device or collect relevant information and send a problem report to Fanvil technical support mailbox. 12.1 Get Device System Information...
  • Page 41: Network Packets Capture

    12.4 Network Packets Capture In order to obtain the data packet of the device, the user needs to log in to the web page of the device, open the web page [System]>>[Tools]>>[ ], and click LAN Packet Capture the [Start] option in the "Network Packets Capture".If you are using a Wi-Fi network, click the [Start] option in [WLAN Packet Capture].
  • Page 42 network packets for analysis. Send them to the support email to help diagnose the issue.
  • Page 43: Appendix Table

    13 Appendix Table 13.1 Appendix I - Function Icon Icon Description Hands-free Calling Microphone Mute Decrease Volume Increase Volume On-hook Key, Power Off/On Off-hook Key/ Channel Switch Front Desk Service Assistant Manager Service Concierge Service Housekeeping Service Room Service...

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